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KLM Boarding Pass Check-In Guide

The document outlines a structured check-in process for various airlines, detailing the steps for both passengers and staff. It includes welcoming the passenger, collecting necessary information such as name, destination, flight number, and luggage details, and providing seat assignments and boarding information. Each section is tailored to different airlines, ensuring a consistent and efficient check-in experience.

Uploaded by

basire sarıkaya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
37 views7 pages

KLM Boarding Pass Check-In Guide

The document outlines a structured check-in process for various airlines, detailing the steps for both passengers and staff. It includes welcoming the passenger, collecting necessary information such as name, destination, flight number, and luggage details, and providing seat assignments and boarding information. Each section is tailored to different airlines, ensuring a consistent and efficient check-in experience.

Uploaded by

basire sarıkaya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Passenger/Name:

KLM Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


…….
STAPLE
HERE

1) Welcome the passenger.


3) Ask the passenger’s name.
5) Ask for his/her destination. Window 18A
7) Ask for His/her flight number.
9) Ask to see his/her ticket and passport.
Aisle 18 C
11) Ask if he/she wants a window or aisle seat.
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
Departure Gate and Time:
15) Ask if he/she has any hand luggage.
17) Tell him/her the departure gate. Gate: 42
19) Tell him her the boarding time then Time: 12.15 p.m.
give him/her his/her boarding card. Destination:
21) Say goodbye. ………………………

Passenger/Name:
KLM Welcome on board! Boarding Pass ………………………….
Flight N° : KLM 824
STAPLE
HERE

2) Say hello and say that you would like to check in.
4) Tell him/her your name and surname.
6) Tell him/her your destination. Window seat
8) Tell him/her your flight number.
10) Show him/her your ticket and passport. Number:
12) Tell him/her if you want a window or aisle seat.
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 1

16) Tell him/her how much hand luggage you are carrying. Departure Gate and Time:
Then ask him/her for the departure gate.
Gate:
Luggage: 2

18) Ask him her/for the boarding time.


Time: .
20) Say thank you and goodbye.

Destination:
NEW YORK

Passenger/Name:
Alitalia Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


STAPLE

1) Welcome the passenger.


HERE

3) Ask the passenger’s name.


5) Ask for his/her destination.
7) Ask for His/her flight number. Window 32H
9) Ask to see his/her ticket and passport.
11) Ask if he/she wants a window or aisle seat. Aisle 32J
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
15) Ask if he/she has any hand luggage. Departure Gate and Time:
17) Tell him/her the departure gate. Gate: 13
19) Tell him her the boarding time then Time: 9.45 a.m.
give him/her his/her boarding card.
21) Say goodbye. Destination:
……………………………..

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Passenger/Name:
British Airways Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


…….
STAPLE
HERE

1) Welcome the passenger.


3) Ask the passenger’s name.
5) Ask for his/her destination. Window 11F
7) Ask for His/her flight number.
9) Ask to see his/her ticket and passport.
Aisle 11H
11) Ask if he/she wants a window or aisle seat.
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
Departure Gate and Time:
15) Ask if he/she has any hand luggage.
17) Tell him/her the departure gate. Gate: 27
19) Tell him her the boarding time then Time: 6.15 p.m.
give him/her his/her boarding card. Destination:
21) Say goodbye. ………………………

Passenger/Name:
Alitalia Welcome on board! Boarding Pass
………………………….
Flight N° : AZ 541
STAPLE
HERE

2) Say hello and say that you would like to check in.
4) Tell him/her your name and surname.
6) Tell him/her your destination. Window seat
8) Tell him/her your flight number.
10) Show him/her your ticket and passport.
Number:
12) Tell him/her if you want a window or aisle seat.
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 1

16) Tell him/her how much hand luggage you are carrying.
Departure Gate and Time:
Then ask him/her for the departure gate.
18) Ask him her/for the boarding time. Gate:
Luggage: 1

20) Say thank you and goodbye. Time: .

Destination:
SYDNEY

Passenger/Name:
British Airways Welcome on board! Boarding Pass ………………………………

Flight N°: BA 658


STAPLE

2) Say hello and say that you would like to check in.
HERE

4) Tell him/her your name and surname.


6) Tell him/her your destination.
8) Tell him/her your flight number.
Aisle seat
10) Show him/her your ticket and passport.
12) Tell him/her if you want a window or aisle seat. Number:
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 1

16) Tell him/her how much hand luggage you are carrying.
Then ask him/her for the departure gate. Departure Gate and Time:

18) Ask him her/for the boarding time. Gate:


Luggage: 1

20) Say thank you and goodbye. Time: .

Destination:
LONDON

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Passenger/Name:
EASYJET Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


…….
STAPLE
HERE

1) Welcome the passenger.


3) Ask the passenger’s name.
5) Ask for his/her destination. Window 22 A
7) Ask for His/her flight number.
9) Ask to see his/her ticket and passport.
Aisle 22 C
11) Ask if he/she wants a window or aisle seat.
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
Departure Gate and Time:
15) Ask if he/she has any hand luggage.
17) Tell him/her the departure gate. Gate: 17
19) Tell him her the boarding time then Time: 3.05 p.m.
give him/her his/her boarding card.
Destination:
21) Say goodbye. ………………………

Passenger/Name:
EASYJET Welcome on board! Boarding Pass
………………………….
Flight N° : U2 835
STAPLE
HERE

2) Say hello and say that you would like to check in.
4) Tell him/her your name and surname.
6) Tell him/her your destination. Window seat
8) Tell him/her your flight number.
10) Show him/her your ticket and passport. Number:
12) Tell him/her if you want a window or aisle seat.
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 1

16) Tell him/her how much hand luggage you are carrying.
Departure Gate and Time:
Then ask him/her for the departure gate.
Gate:
Luggage: 0

18) Ask him her/for the boarding time.


20) Say thank you and goodbye. Time: .

Destination:
AMSTERDAM

Passenger/Name:
Air France Welcome on board! Boarding Pass ………………………………

Flight N°: AF 327


STAPLE

2) Say hello and say that you would like to check in.
HERE

4) Tell him/her your name and surname.


6) Tell him/her your destination.
8) Tell him/her your flight number.
Aisle seat
10) Show him/her your ticket and passport.
12) Tell him/her if you want a window or aisle seat.
Number:
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 1

16) Tell him/her how much hand luggage you are carrying.
Then ask him/her for the departure gate. Departure Gate and Time:

18) Ask him her/for the boarding time. Gate:


Luggage: 3

20) Say thank you and goodbye. Time: .

Destination:
PARIS

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Passenger/Name:
Iberia Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


…….
STAPLE
HERE

1) Welcome the passenger.


3) Ask the passenger’s name.
5) Ask for his/her destination. Window 19J
7) Ask for His/her flight number.
9) Ask to see his/her ticket and passport.
Aisle 19 L
11) Ask if he/she wants a window or aisle seat.
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
Departure Gate and Time:
15) Ask if he/she has any hand luggage.
17) Tell him/her the departure gate. Gate: 29
19) Tell him her the boarding time then Time: 2.35 p.m.
give him/her his/her boarding card.
Destination:
21) Say goodbye. ………………………

Passenger/Name:
Iberia Welcome on board! Boarding Pass ………………………….
Flight N° : IB 325
STAPLE
HERE

2) Say hello and say that you would like to check in.
4) Tell him/her your name and surname.
6) Tell him/her your destination. Window seat
8) Tell him/her your flight number.
10) Show him/her your ticket and passport. Number:
12) Tell him/her if you want a window or aisle seat.
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 1

16) Tell him/her how much hand luggage you are carrying.
Departure Gate and Time:
Then ask him/her for the departure gate.
Gate:
Luggage: 1

18) Ask him her/for the boarding time.


Time: .
20) Say thank you and goodbye.

Destination:
MADRID

Passenger/Name:
American Airlines Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


STAPLE

1) Welcome the passenger.


HERE

3) Ask the passenger’s name.


5) Ask for his/her destination.
7) Ask for His/her flight number. Window 27H
9) Ask to see his/her ticket and passport.
11) Ask if he/she wants a window or aisle seat. Aisle 27J
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
15) Ask if he/she has any hand luggage. Departure Gate and Time:
17) Tell him/her the departure gate. Gate: 44
19) Tell him her the boarding time then Time: 10.25 p.m..
give him/her his/her boarding card.
21) Say goodbye. Destination:
……………………………..

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Passenger/Name:
RYANAIR Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


…….
STAPLE
HERE

1) Welcome the passenger.


3) Ask the passenger’s name.
5) Ask for his/her destination. Window 16 J
7) Ask for His/her flight number.
9) Ask to see his/her ticket and passport.
Aisle 16 L
11) Ask if he/she wants a window or aisle seat.
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
Departure Gate and Time:
15) Ask if he/she has any hand luggage.
17) Tell him/her the departure gate. Gate: 14
19) Tell him her the boarding time then Time: 8.40 p.m.
give him/her his/her boarding card. Destination:
21) Say goodbye. ………………………

Passenger/Name:
RYANAIR Welcome on board! Boarding Pass
………………………….
Flight N° : FR 491
STAPLE
HERE

2) Say hello and say that you would like to check in.
4) Tell him/her your name and surname.
6) Tell him/her your destination. Window seat
8) Tell him/her your flight number.
10) Show him/her your ticket and passport.
Number:
12) Tell him/her if you want a window or aisle seat.
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 1

16) Tell him/her how much hand luggage you are carrying.
Departure Gate and Time:
Then ask him/her for the departure gate.
18) Ask him her/for the boarding time. Gate:
Luggage: 0

20) Say thank you and goodbye. Time: .

Destination:
DUBLIN

Passenger/Name:
American Airlines Welcome on board! Boarding Pass ………………………………

Flight N°: AA 832


STAPLE

2) Say hello and say that you would like to check in.
HERE

4) Tell him/her your name and surname.


6) Tell him/her your destination.
8) Tell him/her your flight number. Aisle seat
10) Show him/her your ticket and passport.
12) Tell him/her if you want a window or aisle seat. Number:
14) Tell him/her how much luggage you want to check in.
16) Tell him/her how much hand luggage you are carrying.
Hand Luggage: 1

Then ask him/her for the departure gate. Departure Gate and Time:
18) Ask him her/for the boarding time. Gate:
Luggage: 3

20) Say thank you and goodbye. Time: .

Destination:
LOS ANGELES

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Passenger/Name:
Etihad Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


…….
STAPLE
HERE

1) Welcome the passenger.


3) Ask the passenger’s name.
5) Ask for his/her destination. Window 33A
7) Ask for His/her flight number.
9) Ask to see his/her ticket and passport.
Aisle 33 C
11) Ask if he/she wants a window or aisle seat.
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
Departure Gate and Time:
15) Ask if he/she has any hand luggage.
17) Tell him/her the departure gate. Gate: 15
19) Tell him her the boarding time then Time: 9.30 p.m.
give him/her his/her boarding card. Destination:
21) Say goodbye. ………………………

Passenger/Name:
Etihad Welcome on board! Boarding Pass ………………………….
Flight N° : EY 635
STAPLE
HERE

2) Say hello and say that you would like to check in.
4) Tell him/her your name and surname.
6) Tell him/her your destination. Aisle seat
8) Tell him/her your flight number.
10) Show him/her your ticket and passport. Number:
12) Tell him/her if you want a window or aisle seat.
14) Tell him/her how much luggage you want to check in.
Hand Luggage: 2

16) Tell him/her how much hand luggage you are carrying. Departure Gate and Time:
Then ask him/her for the departure gate.
Gate:
Luggage: 2

18) Ask him her/for the boarding time.


Time: .
20) Say thank you and goodbye.

Destination:
ABU DHABI

Passenger/Name:
Air France Welcome on board! Boarding Pass ………………………………

Flight N°: …………………


STAPLE

1) Welcome the passenger.


HERE

3) Ask the passenger’s name.


5) Ask for his/her destination.
7) Ask for His/her flight number. Window 24I
9) Ask to see his/her ticket and passport.
11) Ask if he/she wants a window or aisle seat. Aisle 24K
Hand Luggage: …….
Luggage: ……………

13) Tell him/her his/her seat number


then ask if he/she has any luggage.
15) Ask if he/she has any hand luggage. Departure Gate and Time:
17) Tell him/her the departure gate. Gate: 30
19) Tell him her the boarding time then Time: 7.55 a.m.
give him/her his/her boarding card.
21) Say goodbye. Destination:
……………………………..

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Sample Dialogue

1) Assistant: Good morning, sir/madam.


2) Passenger: Hello. I’d like to check in, please.
3) Assistant: Certainly, may I have your name and surname.
4) Passenger: Yes, it’s John Travis.
5) Assistant: And where are you travelling to?
6) Passenger: I’m going to Buenos Aires.
7) Assistant: Can I have your flight number?
8) Passenger: It’s flight AA 799.
9) Assistant: Perfect. Can I see your ticket and passport, please?
10) Passenger: Yes, here you are.
11) Assistant: Thank you. Would you like a window or an aisle seat?
12) Passenger: I’d like a window seat, please.
13) Assistant: Okay. Seat number 18A. Have you got any luggage to check in?
14) Passenger: Yes, I’ve got one suitcase.
15) Assistant: Have you got any hand luggage?
16) Passenger: Yes, just this trolley bag. What gate is the flight departing from?
17) Assistant: Your plane is boarding at gate number 22.
18) Passenger: At what time?
19) Assistant: At 9.30 a.m. Here’s your boarding card.
20) Passenger: Thank you. Goodbye.
21) Assistant: Goodbye.

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