11.

REFRESHMENTS
The café is located in the Atrium (main building) where you can purchase hot and
cold drinks, yoghurt, cakes, sandwiches and snacks. It is currently open from
08h30 to 15h00.
The restaurant is located on the ground floor of the newer building.

12. FITNESS CLUB

There is a fitness club on the fifth floor of the main building and all relevant
information may be downloaded from the intranet – place your mouse over "Social"
in the top ribbon of the home page and then click on "Fitness club". The fee is
currently CHF10 per month, and the club is open seven days a week from 06h00 to
22h00.

13. USEFUL TELEPHONE EXTENSIONS

Emergency 2323
Occupational Health Service 5666/5667
Security 6161
IT Service Desk (for IT help): 5555
Conference Office 5241
Lost & Found 5327
Welcome Pavilion 6604

14. BEFORE YOU LEAVE

At the end of your internship/traineeship, you must do the following before you
leave:
GENERAL INFORMATION FOR INTERNS
• Complete an evaluation form which HR will send to you.
• Close your bank account (that is, if you opened one at the
commencement of your internship at the WTO). In case you expect any Human Resources Division
correspondence from the bank (or from anywhere else) following your
departure, you must provide them with a forwarding address, otherwise
all mail addressed to you at the WTO will be returned to sender.
• Return your WTO badge to the Welcome Pavilion and your carte de
légitimation (CDL) to Human Resources Division. Please note that the
Swiss Mission will not grant any extensions to CDLs other than the extra
two weeks that they automatically grant when issuing a CDL.

15. CONTACT PERSON IN HUMAN RESOURCES

The contact person during your internship is:
Ms Virginie Mason
HR Division
Tel. 022-739-6236 / Office No. 3176
E-mail: [email protected]
1. OFFICE HOURS 5. STIPEND PAYMENT DATES - 2022
• Core working hours Monday to Friday are from 08h30 to 17h30 or from
27 January 24 February 29 March 27 April
09h00 to 18h00, and the lunch break is an hour and may be taken at any
time between 12h00 and 14h00. 25 May 28 June 27 July 29 August
• The Welcome Pavilion is staffed 24/7, so it is possible to remain in the
building outside of normal office hours. If you need to come into the office 28 September 27 October 28 November 14 December
at the weekends or during official holidays, you must have your
supervisor's permission.
6. BANK
2. LEAVE (Not applicable to PhD Interns) For convenience, there is a UBS automatic cash dispenser on the ground floor of
The supervisor may authorize time off not exceeding two and a half days per month, the building.
except that the intern is required to be on duty on the last week of the
internship. Interns may accumulate leave up to a maximum of five working days 7. TRAINING COURSES
and no more, and this leave may be taken consecutively. Granting of all leave will
be at the discretion of the Director of the Division or the Supervisor. An electronic Please do not register for any courses advertised by HR Communications or
leave request must be completed and approved by the supervisor/Director before HR Learning Service, and this includes language training. Owing to budget
going on leave. No payment is made for any leave not taken at the end of your constraints the courses are offered only to staff on fixed-term/regular contracts.
internship, and this leave is subsequently lost.
8. OFFICE SUPPLIES, ETC.
Leave is calculated as follows:
No. of days Your Administrative Assistant (or a colleague) will organize your office supplies and
worked in a month Leave entitlement will show you where the photocopiers/scanners are located in your area, and will
0-2 days 0 days give you tips on the use of the telephone.
3-8 days 0.5 days
9-14 days 1 day 9. TELEPHONE CALLS
15-20 days 1.5 days
21-26 days 2 days Local calls are free of charge. Dial 0 for an external line.
27 to 31 days 2.5 days To make private/overseas calls from your office landline, you should contact your
Administrative Assistant, although for overseas calls we would ask you to use your
Please note that any leave taken overseas (including in Europe) does not allow for
own mobile phone or to purchase telephone cards from newsagents or tobacconists
working from home. Any visits overseas must be taken as leave. Working from
and these cards can be used on your office landline. Public telephones are located
home during COVID is only allowed if you are working from your residence in the
in the building.
Geneva area.
Interns should inform their Administrative Assistant and the Human Resources 10. OFFICE ETIQUETTE / SOCIAL MEDIA
Division contact (see overleaf) in case of illness or other unavoidable circumstances
that might prevent them attending work or completing the internship. When it comes to "Office Etiquette" / "Social Media", do remember to create some
boundaries. These days, it is seen as normal to have many "friends" and
"followers". However, when it comes to diplomats, delegates, government
PhD Interns must refer to article E of their application.
representatives, including and especially Ambassadors of WTO members and
observers, please check with your supervisor before directly contacting these
3. MEDICAL SERVICE diplomats with regard to WTO-related matters.
The Medical Service is located in Office 0106 (lower ground floor, south wing, Any contacts with Delegates and Missions in Geneva (at all levels), be it in person
lake side), tel. ext. 5666. Opening hours are from 08h45 to 13h00, and 14h00 to or through social media should be previously cleared with the supervisor,
17h15. The Service should be used for emergencies in the office only. For illness, preferably the Director.
a visit must be made to the intern's own doctor or to a Medical Centre. While working at the WTO and especially with regard to the work of the WTO, do
avoid the improper and inappropriate use of all social media. This includes posting
4. STIPEND pictures, messages, comments or any opinions related to the work and the
substance of the WTO.
Your stipend will be paid into your bank account at the end of each month (see dates
provided on opposite page).
Your last stipend payment will be made approximately two days prior to the end of
your contract – under no circumstances will it be paid before that time.