Questionnaire:
1)Name:_______
2)gender:
a) Male
b) Female
c) Others
3)What is your age:
a) 18-24
b) 25-34
c) 35-44
d) 45 and above
4)What is your occupation?
a) Student
b) Working professional
c) Business man
d) Home maker
e) Others(please specify)
5)what is your monthly income?
a) Less than 10,000
b) 10,000-20,000
c) 20,000-30,000
d) 30,000-50,000
e) More than 50,000
6)How often do you visit reliance trends in Coimbatore?
a) Daily
b) Weekly
c) Monthly
d) Rarely
e) never
7) what is your primary reason for visiting reliance trends Coimbatore ?
a) To purchase clothing
b) To purchase accessions
c) To Browse
d) To window shopping
e) other
8) What type of products do you most frequently purchase at Reliance Trends? (Select all that
apply)
a) Apparel (Men/Women/Children)
b) Footwear
c) Accessories (Bags, belts, etc.)
d) Home & Living
e) Others (Please specify): _______
9) how would you rate the overall shopping experience at reliance trends Coimbatore ?
a) Excellent
b) Good
c) Fair
d) Poor
e) Very poor
10) What time of day do you usually visit Reliance Trends?
a) Morning
b) Afternoon
c) evening
11) How do you usually find out about new arrivals or sales at Reliance Trends?
a) In-store announcements
b) Social media (Instagram, Facebook, etc.)
c) Email/SMS
d) Word of mouth
e) Reliance Trends website
12) Have you ever had to wait in line for checkout?
a) Yes, often
b) Occasionally
c) No, never
13)how would you the customer service at reliance trends Coimbatore ?
a) Excellent
b) Good
c) Fair
d) Poor
e) Very poor
14) would recommend reliance trends Coimbatore to my friend and family
a) Strongly agree
b) Agree
c) Neutral
d) Disagree
e) Strongly disagree
15)how easy was it for you to find what you were looking for at reliance trends Coimbatore
a) Very easy
b) Some what easy
c) Neutral
d) Some what difficult
e) Very difficult
16) how likely are you to continue shopping at reliance trends Coimbatore in the future
a) Very likely
b) Some what likely
c) Neutral
d) Some what unlikely
e) Very unlikely
17) do you believe that Coimbatore business should focus more on customer loyalty
programs
a) Yes
b) No
c) Not sure
18) how do you feel about the transparency of business practices in Coimbatore. pricing,
sourcing, etc?
a) Very transparent
b) Somewhat transparent
c) Neutral
d) Somewhat opaque
e) Very opaque
19) How do you feel about the transparency of business practices in Coimbatore
a) Very transparent
b) Somewhat transparent
c) Neutral
d) Somewhat opaque
e) Very opaque
20)How do you feel about the pricing of product /services in Coimbatore compared to other
cities.
a) Very affordable
b) Somewhat affordable
c) Neutral
d) Somewhat expensive
e) Very expensive
21)Do you believe that Coimbatore business should focus more on customer loyalty
programs.
a) Yes
b) No
c) Not sure
22)Would you consider switching your preferred business in Coimbatore to a competition if
they offered a better experience.
a) Yes
b) No
c) maybe
