The Tamil Nadu Real Estate Regulatory Authority addressed complaints from Mr. R. Thiyagarajan and Mrs. T. Jayashree against M/s. Ozone Projects Pvt Ltd. regarding delays in the delivery of their purchased flats in the 'Metrozone-Pincale Tower' project. The Authority found that the respondent failed to deliver the flats as agreed and is liable to refund the amounts paid by the complainants, along with interest, as per the Real Estate (Regulation and Development) Act, 2016. The respondent admitted to the delays and requested an 8-month period to arrange the refund.
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3,4 2022
The Tamil Nadu Real Estate Regulatory Authority addressed complaints from Mr. R. Thiyagarajan and Mrs. T. Jayashree against M/s. Ozone Projects Pvt Ltd. regarding delays in the delivery of their purchased flats in the 'Metrozone-Pincale Tower' project. The Authority found that the respondent failed to deliver the flats as agreed and is liable to refund the amounts paid by the complainants, along with interest, as per the Real Estate (Regulation and Development) Act, 2016. The respondent admitted to the delays and requested an 8-month period to arrange the refund.
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BEFORE THE
TAMIL NADU REAL ESTATE REGULATORY AUTHORITY,
CHENNAI
Quorum : Mr. Sunil Kumar, LP.S (Retd), M.A, LLB, Hon’ble Single Member
R.C.P Nos. 3 and 4 of 2022
1. Mr. R. Thiyagarajan
S/o Ramakrishnan
2. Mrs. T. Jayashree
W/o R. Thiyagarajan wR.C.P No. 3 of 2022
1. Mr. R. Thiyagarajan
S/o Ramakrishnan
2. Mrs. T. Jayashree
W/o R. Thiyagarajan
Vs
M/s. Ozone Projects Pvt Ltd.,
Rep. by its Director,
Mr. Vasudevan Sathyamoorthy ..Respondent
Complainants Rep. by M/s. Yusuf $ Q, Advocates.
Respondent. : Rep. by M/s. A.R. Vishwaram, Advocates.
Heardon :; 13/06/2023
Deliveredon : 09/08/2023
ORDER
The above complaints by the complainants are filed under Section 31 of
the Real Estate (Regulatory and Development) Act, 2016 (hereinafter referred
to as RERA Act) read with Rule 38 of the Tamil Nadu Real Estate (Regulation and
Development), Rules, 2017 (hereinafter referred to as TNRERA Rules). The
above complaints are filed claiming refund of the amounts paid by thecomplainants to the respondent towards the purchase and construction of the
respective booked flats and costs.
2. Since both the complaints are relating to the same project of the respondent
and same points arise for determination, the complaints are heard together and
disposed of by a common order.
3. Averments of the complainants in RCP 3/2022, in brief, as follows:
(a) The complainants purchased a flat in the respondent's project by name
“Metrozone-Pincale Tower”. The respondent allotted them a flat no. AG 1024
on payment an advance amount of Rs.2,00,000/-. The total sale consideration
for the un-divided share was agreed at Rs.20,04,000/-. The sale agreement
and the construction agreement were both entered on 31/05/2016. However,
the respondent avers that he was not given any allotment letter. The
complainant avers that respondent had promised to complete and deliver the
flat in March 2019 with a grace period of 6 months projecting the final delivery
on September 2019. The construction agreement projected the cost of
construction as Rs.55,43,715/-, this made the total consideration for the UDS
and the construction as Rs.75,47,715/- whereupon, the complainant was
sanctioned a loan of Rs.98,22,160/- (total amount sanctioned for the RCP
03/2022 and RCP 04/2022 together) by the financial institution under
subvention scheme. The subvention scheme implied that the pre-EMI cost was
to be borne by the respondent till he completes the project where after the
liability of payment shifted to the complainant. The amount of Rs.42,30,860/-
was directly disbursed to the respondent from the bank on 05/08/2016.
(b) The complainant further avers that the respondent had issued receipts
for Rs.17,73,704/- as the amount of Rs.42,30,860/- was disbursed towards
Flat No. AG 1023 and 1024. The complainant avers that there was no progress
[TRUE Copy;in the construction work and it remained at the starting stage Itself. The
complainant, therefore, decided to cancel the booking of the flat and
communicated the same through E-Mail to the respondent on 18/05/2018 and
in response the respondent committed to refund the money paid by the
complainant. The complainant avers that the respondent failed to refund the
money even by 29/04/2020. The complainant avers that from May 2019 the
financing bank starting recovering EMI’s from the complainant.
(c) The complainant further approached the respondent to refund the
money to the bank which had been obtained as loan sanctioned to the
complainant. The complainant also sought refund of Rs.2,00,000/- paid by him
to the respondent. The respondent reacted by refunding a sum of
Rs.30,00,000/- (Combined amount for RCP 3/2022 and RCP 4/2022 put
together) out of the total amount of Rs.42,30,860/- which had been
transferred from the bank to the respondent which left an amount of
Rs.14,59,614/- (Combined balance for RCP 3/2022 and RCP 4/2022) yet to be
refunded to the complainant in addition to Rs.2,00,000/- paid by him directly
as on May 2021. This left an amount of Rs.14,59,614/- + Rs.4,00,000/-
(Combined amount to be refunded for RCP 3 and 4 of 2022) Since, the amount
was not repaid, the complainant’s loan account was declared as NPA on
14/12/2021 and the financing bank initiated proceeding against the
complainant for the recovery process. Aggrieved, the complainant prays for
refund of Rs.9,29,807/- with interest along with compensation and cost.
4. Averments of the complainants in RCP 4/2022, in brief, as follows:
(a) The complainants purchased a flat in the respondent's project by name
“"Metrozone-Pincale Tower”. The respondent allotted them a flat no. AG 1024
‘on payment an advance amount of Rs.2,00,000/-. The total sale consideration
: TRUE COPY,for the un-divided share was agreed at Rs.20,04,000/-. The sale agreement
and the construction agreement were both entered on 31/05/2016. However,
the respondent avers that he was not given any allotment letter. The
complainant avers that respondent had promised to complete and deliver the
flat in March 2019 with a grace period of 6 months projecting the final delivery
on September 2019. The construction agreement projected the cost of
construction as Rs.55,43,715/-, this made the total consideration for the UDS
and the construction as Rs.75,47,715/- whereupon, the complainant was
sanctioned a loan of Rs.98,22,160/- (total amount sanctioned for the RCP
03/2022 and RCP 04/2022 together) by the financial institution under
subvention scheme. The subvention scheme implied that the pre-EMI cost was
to be borne by the respondent till he completes the project where after the
liability of payment shifted to the complainant. The amount of Rs.42,30,860/-
was directly disbursed to the respondent from the bank on 05/08/2016.
(b) The complainant further avers that the respondent had issued receipts
for Rs.17,73,704/- as the amount of Rs.42,30,860/- was disbursed towards
Flat No. AG 1023 and 1024. The complainant avers that there was no progress
in the construction work and it remained at the starting stage itself. The
complainant, therefore, decided to cancel the booking of the flat and
communicated the same through E-Mail to the respondent on 18/05/2018 and
in response the respondent committed to refund the money paid by the
complainant. The complainant avers that the respondent failed to refund the
money even by 29/04/2020. The complainant avers that from May 2019 the
financing bank starting recovering EMI's from the complainant.
(c) The complainant further approached the respondent to refund the
money to the bank which had been obtained as loan sanctioned to the
[TRUE COPY.complainant. The complainant also sought refund of Rs.2,00,000/- paid by him
to the respondent. The respondent reacted by refunding a sum of
Rs.30,00,000/- (Combined amount for RCP 3/2022 and RCP 4/2022 put
together) out of the total amount of Rs.42,30,860/- which had been
transferred from the bank to the respondent which left an amount of
Rs.14,59,614/- (Combined balance for RCP 3/2022 and RCP 4/2022) yet to be
refunded to the complainant in addition to Rs.2,00,000/- paid by him directly
as on May 2021. This left an amount of Rs.14,59,614/- + Rs.4,00,000/-
(Combined amount to be refunded for RCP 3 and 4 of 2022) Since, the amount
was not repaid, the complainant’s loan account was declared as NPA on
14/12/2021 and the financing bank initiated proceeding against the
complainant for the recovery process. Aggrieved, the complainant prays for
refund of Rs.9,29,807/- with interest along with compensation and cost.
5. Counter averments of the respondent, in brief, as follows:
(a) The learned counsel for the respondent avers that they are leading
property and Infrastructure Development Company well known in the real
estate industry for its values of customer service transparency and quality. The
respondent avers that this project of which the complainant is a part is spread
over 40 acres with about 8.5 million sq.ft. of built-up area. The respondent
concurs with the complainants with regard to the basic details regarding
allotment of flat no. AG 1023 in RCP No. 3/2022 and AG 1024 in
RCP 4/2022. The respondent avers that they had obtained planning
permission during April 2009 and had lost some two years even before the
project could be launched. The respondent avers that the complainants flat
were in a project which had 26 residential towers of which had some 2 level
basements while others had 3 level basements. The complainant avers that
the planning permission obtained was valid only for a period of 3 years within
i TRUE COPY|which it was practically not possible to complete the entire development due
to which the respondent had to approach the CMDA once again for the
renewal of the plan during October 2011 which finally got approved during
August 2013.
(b) The respondent avers that the entire residential development had a
common basement and that he could undertake construction only in a phased
manner. The respondent avers that he had completed and handed over
several units in his project to other allottees. In 2016, the Real Estate
(Regulation and Development) Act, 2016 came into being wherein this project
came in the category of on-going project resulting in further delay.
(c) Despite these limitations, the respondent avers that he put in his best
efforts which faced further hindrances due to natural calamities such as
November/December 2015 Floods, Vardah, GST etc. preventing him from
completing the project within the mutually agreed time frame. The
respondent also suffered 3" party claims consuming his time and money. The
respondent avers that several allottees did not make milestone payment which
had a cascading cash flow which affecting the project. The respondent avers
that the conditions stipulated in the RERA Act put heavy financial burden on
him. The respondent finally admits that he was liable to repay the sale
consideration amount to the complainant and prays for 8 months’ time to
arrange for the money, so that he could refund the same to the complainant.
6. An attempt to settle the matter amicable has failed.
7. The complainant and the respondent have filed their respective evidences
on affidavit with documents.
=e Ses
[TRUE COPY]
Wie Se8. On the basis of rival contentions on the parties, the following points arise for
determination:
(i) Is there any delay in handing over the complainant’s unit entitling
him to claim refund with interest.
(ii) What are the reliefs made out?
2. Answer for the point (i):
(a) The respondent entered into the sale agreement with both the
complainants in the RCP 3/2022 and RCP 4/2022 on 31/05/2016 (EX-A2 in both
the RCPs). The construction agreement in both the RCPs was also entered on
the same date (EX-A3 in both the RCPs). The total consideration for the units
allotted to the complainants in both the RCPs was Rs.75,47,715/- in each of the
RCPs. The complainants have paid a sum of Rs 2,00,000/- in each of the RCPs
from their own resources. The construction agreement vide clause 7 stipulates
the handing over which is laid down in Annexure-3 as March 2019 with a grace
period of 6 months. The very same clause goes on to provide the Force
Majeure clause which has been submitted by the respondent as his savior as a
cause for the delay in handing over. The complainants have submitted in both
the RCPs that their units had not been handed as agreed. The contention of
the complainant's is strengthened with the respondent’s own acceptance,
where, in his counter, he has prayed for a time of 8 months to arrange money
so that he could refund the amount back to the complainant. This clearly
amounts to admitting that the flat was not handed over even at the time of
filing the Counter to these complainants. He has committed as below in the
counter filed by him. TRUE COPY(b)
“in the above circumstance, it is most respectfully prayed that this
Hon’ble Tribunal may be pleased to allow 8 months time to refund the
sale consideration amount and thus render justice.”
The respondent has very clearly admitted the delay in handing over and
even prays for a time of 8 months to refund the money received from the
complainants. In such a situation, Section 18 of the RERA Act clearly lays
down:-
Section 18:-
“18, Return of amount and compensation.—(1) If the promoter fails to
complete or is unable to give possession of an apartment, plot or
building, —
(a) in accordance with the terms of the agreement for sale or, as the
case may be, duly completed by the date specified therein; or
(6) due to discontinuance of his business as a developer on account of
Suspension or revocation of the registration under this Act or for any
other reason,
he shall be liable on demand to the allottees, in case the allottee
wishes to withdraw from the project, without prejudice to any other
remedy available, to return the amount received by him in respect of
that apartment, plot, building, as the case may be, with interest at
such rate as may be prescribed in this behalf including compensation in
the manner as provided under this Act:
Provided that where an allottee does not intend to withdraw from the
project, he shall be paid, by the promoter, interest for every month of
delay, till the handing over of the possession, at such rate as may be
prescribed. TRUE COP(2) The promoter shall compensate the allottees in case of any loss
caused to him due to defective title of the land, on which the project is
being developed or has been developed, in the manner as provided
under this Act, and the claim for compensation under this subsection
shall not be barred by limitation provided under any law for the time
being in force.
(3) If the promoter fails to discharge any other obligations imposed on
him under this Act or the rules or regulations made thereunder or in
accordance with the terms and conditions of the agreement for sale, he
shall be liable to pay such compensation to the allottees, in the manner
as provided under this Act.”
Since the respondent has failed to deliver the completed unit as agreed,
he is left with no other option but to refund the money paid to him by the
complainants with interest. The respondent has himself accepted the same
and has sought for a time of 8 months to make the refund. This makes the
complainant entitled to refund of the money paid by him with interest and
thus the first point is answered accordingly.
10. Answer for Point No: (ii):-
(a) __ In both the complaints the complainants are entitled to the refund of the
money paid by them with interest.
(b) As per Rule 18 of the TNRERA Rules, the rate of interest payable shall be
the current highest marginal cost of lending rate of interest of State Bank of
India (SBI) plus 2% per annum. Hence, the complainant is entitled for the
interest at the rate of 7.30% per annum which was the marginal cost of lending
rate of interest of SBI at the time of filing the complaint plus 2% per annum, i.e.,
9.30% p.a for the entire amount paid from the date of respective payment till
repayment by the respondent. TRUE COPY.(c) _ In view of the answer for the point no. (i) the amounts, interests and
other charges, which the complainants are entitled to recover from the
respondent as follows;
RCP 3 of 2022:-
The complainants are entitled to get Rs. 9,29,807/- from the respondent
with interest at the rate of 7.30%, which is the marginal cost of lending rate of
interest of SBI at the time of filing the complaint plus 2% per annum, i.e.,
9.30% p.a for the entire amount paid from the date of respective payment till
repayment by the respondent. Apart from the above, the complainants are
entitled to a sum of Rs.25,000/- towards the litigation cost.
RCP 4 of 2022:-
The complainants are entitled to get Rs. 9,29,807/- from the respondent
with interest at the rate of 7.30%, which is the marginal cost of lending rate of
interest of SBI at the time of filing the complaint plus 2% per annum, Le.,
9.30% p.a for the entire amount paid from the date of respective payment till
repayment by the respondent. Apart from the above, the complainants are
entitled to a sum of Rs.25,000/- towards the litigation cost.
11. Inthe result, the respondents are directed as follows:-
(i) The respondent shall pay the entire amount at the interest rate and
cost as per the findings in answer for Point No. (ii) in Para No. 10 of
this order within 30 days of issue of this order.
(ii) The charge of the aforesaid amount as encumbrance, if any, shall
be on the flat booked by the complainants till repayment of the
claim as per this order. The office of this Forum is directed to
10intimate the encumbrance created by charge in the order to the
Sub-Registrar concerned.
(iii) On repayment of the claim as per the order, the complainants shall
execute the cancellation of the construction agreement and sale
deed, as the case may be, at the expense of the respondent.
(iv) The complainant is at liberty to move the Adjudicating Officer on
his prayer on compensation.
sd/-09/08/2023
SUNIL KUMAR, |P.S (Retd)
‘SINGLE MEMBER
‘TNRERA, CHENNAI
RCP No. 3 of 2022
LIST OF WITNESSES
~ Mr. R. Thiyagarajan
~ Mrs. T. Jayashree
RW-1— Premnath
LIST OF DOCUMENTS FILED BY THE COMPLAINANT
| Ex.Nos Date Documents Name
ExAl = [ Receipt
Ex.A2 | 31/05/2016 Sale Agreement
Ex.A3 | 31/05/2016 Construction Agreement
Ex.A4 | 29/06/2016 Letter from the Respondent
ExAS | 05/08/2016 HDFC Loan Agreement
‘exe | 06/08/2016 Receipt
Ex.A7 _ Cancellation and Acceptance request
Ex.A8 Receipts
Ex.A9 Mail |
Ex.A10 | = Pian and Sketch |
[exalt = Photos
Ex.A12 = I Aadhar Card
a TRUE COPYLIST OF DOCUMENTS FILED BY THE RESPONDENT-NIL
RCP No. 4 of 2022
LIST OF WITNESSES
Mr. 8. Thiyagarajan
Mrs. T. Jayashree
RW-1 --- Premnath
LIST OF DOCUMENTS FILED BY THE COMPLAINANT
Date Documents Name
||| | Receipt 7
| 31/05/2016 Agreement for Sale
31/05/2016 Construction Agreement
29/06/2016 Letter from the Respondent
05/08/2016 | _ HDFC Loan Agreement |
| 06/08/2016 Receipt
= Mail
= Receipts
| a ii Mail rey
- Plan and Sketch
Photos
= Aadhar Card
LIST OF DOCUMENTS FILED BY THE RESPONDENT-|
¥
Sd/- 09/08/2023,
CERTIFIED TO BE TRU ae SUNIL KUMAR, L.P.S (Retd)
uy SINGLE MEMBER
$ TNRERA, CHENNAI
TRUE COPY
2