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UPS Service Guide VN

The 2024 UPS Rate and Service Guide outlines various shipping options available in Vietnam, effective September 9, 2024, including express and freight services with guaranteed delivery times. It details the calculation of billable weight based on actual and dimensional weight, as well as additional services like UPS Returns and handling of dangerous goods. The guide emphasizes UPS's commitment to efficiency, customer satisfaction, and sustainable shipping solutions.

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Dam Huy Binh

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0% found this document useful (0 votes)

127 views35 pages

UPS Service Guide VN

Uploaded by

Dam Huy Binh

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

2024 UPS Rate

and Service Guide

Daily Rates
Vietnam
Effective September 9, 2024
[Link]
1800 588 877

UPS Gets The Job Done.

As a global leader in logistics, UPS guaranteed on-time package and freight shipments are just a few of the many deliveries
that we make every business day. We also deliver:

• Extensive knowledge and experience from the All of this helps make the best delivery of all possible —
world’s largest package delivery company to keep your satisfaction and, most importantly, your customers’
you competitive in a rapidly expanding international satisfaction. When that’s delivered, we know we’ve done
marketplace. our job.

• Customised solutions and reliable services for shipping, To learn more about what we can deliver for your business,
tracking and billing from a global leader in technology visit [Link]/support/vn.
to drive greater efficiency, helping to save you time and
reduce costs.

• Sustainable shipping options from one of the most

efficient global transportation networks in the world to
help reduce carbon emissions and conserve resources.
1

UPS® International Shipping Services

UPS International
Shipping Services
PACKAGE
Service Delivered By Destinations Other Information
1-3 DAYS
UPS Worldwide Express Plus Guaranteed morning delivery by: To major cities in the U.S., • Ideal for urgent shipments
• 8:00 am/ 8:30 am to major cities in the U.S. Europe and Asia • Priority handling
• 8:30 am to Canada • UPS 10 KG Box® and UPS 25 KG Box®
• 9:00 am to major Asian cities, over 4,000 U.S. are available for this service
cities, and major business centres in Europe
• 9:00 am or 11:00 am from worldwide to
selected destinations in your country

UPS Worldwide Express Guaranteed time-definite delivery by: To the U.S., major cities in • UPS 10 KG Box and UPS 25 KG Box
• 10:30 am, 12:00 noon, 2:00 pm or 3:00 pm Canada, Europe and Asia, and are available for this service
to most parts of the U.S., Europe and Asia selected areas in the Americas
Pacific, selected areas in the Americas and
major cities in Canada
• 12:00 noon or 2:00 pm to most areas in your
country

UPS Worldwide Express Freight • Guaranteed time-definite delivery by 12:00 To more than 30 countries and • Door-to-door and non door-to-door
Midday noon or 2:00 pm, within 1-3 business days, territories worldwide options are available
depending on destinations • For palletised shipments of more
than 70 kg
UPS Worldwide Express Freight • Guaranteed delivery by end-of-day, To more than 60 countries and • Door-to-door and non door-to-door
within 1-3 business days, depending on territories worldwide options are available
destinations • For palletised shipments of more
than 70 kg
UPS Worldwide Express • Guaranteed delivery by end-of-day, to over To over 200 countries and • An economical alternative to UPS
Saver® 200 countries and territories worldwide territories worldwide Express for speedy and reliable
service
• UPS 10 KG Box and UPS 25 KG Box
are available for this service

3-5 DAYS
UPS Worldwide Expedited • Delivery in as little as three business days Within Asia, and from Asia • An economical option for less time-
within Asia, and from Asia to major business to major business centres in critical shipments
centres in Europe, and North and South Europe, and North and South • Day-definite, time-in-transit lets you
America America. Refer to Worldwide plan delivery schedule
Zone Charts for the full list • Supported by a money-back
of countries/territories in guarantee for selected countries/
Asia where this service is territories
guaranteed for import/export

AIR FREIGHT
Service Delivered By Destinations Other Infomation
1-3 DAYS
UPS Air Freight Direct • Day-specific scheduling airport-to-airport Covers nearly every location • Ideal for shipments over 70 kg
service, with delivery within 1-3 days worldwide • Convenient and easy shipment
processing for palletised and non-
palletised freight
• Optional services include
collection, delivery and customs
clearance
3-5 DAYS
UPS Air Freight Consolidated • Day-specific scheduling airport-to-airport Worldwide • Ideal for shipments over 70 kg
service, with delivery within 3-5 days • Convenient and easy shipment
Note:
processing for palletised and non- Conditions and restrictions,
palletised freight including the UPS Terms
• Optional services include and Conditions of Service,
collection, delivery and customs apply. For details, please
contact our Customer
clearance Service Representatives
or refer to [Link].
2

Determine the Weight and Size

UPS Express® and Expedited Services

Billable Weight: Step 1 Step 4

Actual or Dimensional? Determine the Actual Weight: Determine the Shipment Weight:
Determining which weight to use in Use a scale to determine the weight of Rates for multiple-piece shipments**,
calculating your rate requires that the package. For UPS Express services, which include UPS Express Paks and
you determine which rule applies. increase fractions of a weight to the next packages shipped to a single receiver
Different rules apply depending on half kilogram. For UPS Expedited, increase on the same day, are based on the
the service selected. fractions of a weight to the next kilogram. total shipment weight of an individual
shipment. This means substantial savings
For UPS Express services, actual weight is Step 2 over single-piece rates. To determine
the weight of the package rounded up to Determine the Dimensional Weight*: a shipment’s total billable weight, use
the next half kilogram. For UPS Expedited, Calculate the cubic size by multiplying the the greater of each package’s actual or
actual weight is the weight of the package length by the width and by the height dimensional weight.
rounded up to the next kilogram. (each rounded off to the nearest whole
centimetre) of each package. Additional Information:
Dimensional weight considers density, Weight and Size Limits
which is the amount of space a package Divide the cubic size of the package by • Maximum weight per package
occupies in relation to its actual weight. 5,000 to determine the dimensional is 70 kg.
weight in kilograms. For UPS Express
Billable weight is the weight used to services, increase fractions of a weight to • Maximum length per package
calculate the rate. The billable weight will the next half kilogram. For UPS Expedited, is 274 cm.
be the greater of the package’s actual and increase fractions of a weight to the next • Maximum size per package
dimensional weight. kilogram. is 400 cm in length and
girth [(2 x width) +
Note: Step 3 (2 x height)] combined.
Packages that exceed UPS weight and size Select the Proper Zone:
• There is no limit to the total
limit are not accepted for transportation. Locate the appropriate zone for
shipment weight or number of
Contact our Customer Service the shipment in the zone chart on pages
packages in a shipment.
Representatives for details. 8 to 11.

In instances where the shipment’s Dimensional Weight LxWxH

weight (either actual or dimensional) in Kilograms =
5,000
computed by the UPS billing system is
greater than the weight declared by you, L = Length in centimetres
the UPS billing system will apply such W = Width in centimetres
computed weight as the billable weight to H = Height in centimetres
determine the applicable rate for billing
purposes. * For import shipments, use
the origin country unit of
Irregularly-shaped Packages measure and dimensional
factor to calculate the
Measure boxes or containers that are not H dimensional weight.
rectangular to determine dimensional
weight and whether the package is within Dimensional weight
maximum limits. applies to all international
shipments except
L W shipments using UPS
Treat the irregularly-shaped package as if Express Envelope, UPS 10
it is in a regular rectangular box. KG Box® and
UPS 25 KG Box®.
Measure the length, width and height of
the package from its extreme points. ** Multiple-piece shipment
refers to a shipment
consisting of packages
Leng and/or documents
th
sent via a single
Height

waybill number.

Future Changes – Rates,

charges, service explanation,
services, service availability
dth
Wi and zones are subject to
change without prior notice.
3

Determine the Weight and Size

Weight and Size

Determine the
UPS Worldwide Express Freight® Services

Billable Weight: Step 1 Step 3

Actual or Dimensional? Determine the Actual Weight: Determine the Billable Weight:
Determining which weight to use in Actual weight is the weight of the Compare the pallet’s actual weight to
calculating your rate requires that you items on the pallet and the weight of the dimensional weight. The greater
determine which rule applies. the pallet rounded up to the next half of the two is the billable weight and
kilogram. should be used to calculate the rate.
Actual weight is the weight of the
items on the pallet and the weight of Step 2 For multiple-pallet shipments, add
the pallet rounded up to the next half Determine the Dimensional Weight*: up each pallet’s billable weight to
kilogram. Calculate the cubic size by multiplying determine the shipment’s billable
the length by the width and by the weight.
Dimensional weight considers pallet height (each rounded off to the nearest
density, which is the amount of space a whole centimetre) of each pallet. Billable Weight Calculation
pallet occupies in relation to its actual e.g.: A customer has a shipment of
weight. Divide the cubic size of the pallet by three pallets weighing 50 kg, 400 kg
5,000 to determine the dimensional and 300 kg. All pallets are the same
Billable weight is the weight used to weight in kilograms. Increase fractions size with the following dimensions:
calculate the rate. The billable weight of a weight to the next half kilogram. 122 cm x 102 cm x 150 cm
will be the greater of the pallet’s actual
or dimensional weight. A minimal rate 1. Determine the Actual Weight
may apply. Dimensional Weight LxWxH Actual Weight:
in Kilograms =
5,000 50 kg + 400 kg + 300 kg
Note: = 750 kg
In instances where the shipment’s L = Length in centimetres
weight (either actual or dimensional) W = Width in centimetres 2. Determine Dimensional Weight
computed by the UPS billing system H = Height in centimetres Pallet Dimensional Weight:
is greater than the weight declared by (122 cm x 102 cm x 150 cm) / 5,000
you, the UPS billing system will apply = 373.5 kg
such computed weight as the billable
weight to determine the applicable Shipment Dimensional Weight:
rate for billing purposes. H 373.5 kg + 373.5 kg + 373.5 kg
= 1,120.5 kg

3. Determine Billable Weight

Shipment’s Billable Weight:
L W 373.5 kg + 400 kg + 373.5 kg
= 1,147 kg

* For import shipments, use

the origin country unit of
measure and dimensional
factor to calculate the
dimensional weight.

Future Changes – Rates,

charges, service explanation,
services, service availability
and zones are subject to
change without prior notice.
4

Services with Additional Charges

Contractual

UPS Customise Assist International Dangerous Goods1

UPS can provide on-demand Dangerous goods are articles or
brokerage operations services to meet substances which are capable of
our customers’ specific brokerage posing a significant risk to health,
requirements. safety or property if not handled and
shipped in a proper manner. There
Examples of such fee-based services are various laws, regulations and
include access to a dedicated brokerage rules governing the transportation of
control tower, bespoke assistance with dangerous goods across international
customs clearance operating procedures borders.
and declarations, a direct line of contact
for issue resolution, customised custom UPS offers a contractual service which
clearance auditing and reporting, as well ensures that your dangerous goods
as other non-routine brokerage activities. shipments are handled and shipped
in accordance with international
The fees for these customised services and domestic regulations via our
depend on the type(s) of services global network.
requested.

For more information on UPS Customise

Surcharge
Assist, including on the full range
(whichever is
of available services, please contact
greater)
Type of Service
your sales representative or email Inaccessible
customiseassist@[Link] for more Dangerous
information. Goods*
• UPS Worldwide VND1,499,300
Express per shipment or
• UPS Worldwide VND136,300 per
Express Saver® package
• UPS Worldwide
Expedited
• UPS Worldwide VND1,499,300
Express Freight per shipment or
Services VND20,915 per kg

For a detailed listing of UPS acceptable

classes and commodities of dangerous
goods, please contact our Customer
Service Representatives.

1
Export Only.

* Inaccessible Dangerous
Goods: Class 9 Lithium
Batteries.

Note:
Conditions and restrictions,
including the UPS Terms
and Conditions of Service,
apply. For details, please
contact our Customer
Service Representatives
or refer to [Link].

Future Changes – Rates,

charges, service explanation,
services, service availability
and zones are subject to
change without prior notice.
5

Services with Additional Charges

Additional Charges
Services with
Non-Contractual

Declared Value Charge UPS Returns Plus*+ Direct Delivery Only

For each shipment over VND2,350,000, UPS brings the return label to your Direct Delivery Only shipments are only
you may purchase additional coverage customer’s pickup location when we pick delivered to the address on the shipping
against loss or damage at VND47,000 for up the return package. label and may not be rerouted, redirected
each additional VND2,350,000 or fraction or delivered to an alternate address. The
thereof. Charges for declared value can be 1 UPS Pickup Attempt shipments are eligible for Hold for Pickup
billed to the shipper, the receiver, or to a If the package cannot be picked up on at UPS Customer Centre, Reschedule
third party. the first attempt, we will leave the return Delivery and Return to Sender. This service
label at the pickup location. is available for residential and commercial
UPS Returns* Fee: VND103,400 shipments. A fee of VND47,000 applies to
To meet a range of reverse logistics needs each package in the shipment.
and simplify the process of collecting 3 UPS Pickup Attempts
customer returns, UPS offers a variety of If the package cannot be picked up on
returns services. You generate a return the first attempt, we will attempt to pick
label for your customer, or UPS provides up the package on each of the next two
your customer with a label via e-mail. The business days. If the package cannot be
UPS Returns services available are: picked up after the third attempt, the
return label will be returned.
Print Return Label Fee: VND150,400
You generate the label and include it
in an outbound shipment or distribute Undeliverable Package
separately to your customer, who then Return Charge
applies the label to the package. Shipments refused by the consignee,
Fee: VND23,500 or which for any other reason cannot
be delivered, will be held, and UPS will
Electronic Return Label attempt to contact the shipper for further
UPS e-mails the label upon your request instructions, including [Link]
to your customer, who then prints the transportation costs plus a VND235,000
label and applies it to the package. surcharge per undeliverable shipment
Fee: VND32,900 apply to any return, at the shipper’s
expense.

* Only available for

customers using a UPS
compliant shipping
system that produces a
smart label.

+ Not available for pickup in

Asia.

Note:
Conditions and restrictions,
including the UPS Terms
and Conditions of Service,
apply. For details, please
contact our Customer
Service Representatives
or refer to [Link].

Future Changes – Rates,

charges, service explanation,
services, service availability
and zones are subject to
change without prior notice.
6

Services with Additional Charges

Non-Contractual

Additional Handling Charge* Delivery Confirmation Signature Rebill Fee

An additional handling charge of Required and Delivery Confirmation A fee of VND235,000 applies for each
VND320,540 per package will apply to Adult Signature Required: shipment to amend billing instructions
the following: UPS® Delivery Confirmation** services of a UPS invoice, for e.g. to change billing
• Any article that is not fully encased are available prior to the release of your option, billing account, credit card for
in corrugated cardboard, including shipment. payment, etc.
but not limited to metal, wood, hard
plastic, soft plastic (e.g. plastic bag) Both services will require the UPS service Residential Surcharge
or expanded polystyrene foam (e.g. provider to request for a signature before UPS provides delivery service to
styrofoam) releasing the shipment. However, with residential addresses as well as business
the Delivery Confirmation Adult Signature addresses. A residential delivery is one
• Any cylindrical item, such as a barrel, Required service, UPS will only release made to a home, including a business
drum, pail, or tyre, that is not fully a shipment to an adult (a person of at operating out of a home. For each
encased in a corrugated cardboard least 21 years old+) and may request for a residential delivery, an additional charge
shipping container government-issued photo identification for of VND89,300 per shipment applies.
• Any package with the longest side age verification. UPS will obtain a signature UPS Worldwide Express Freight Services
exceeding 122 cm or its second from the adult recipient and provide will be charged at VND2,923,200 per
longest side exceeding 76 cm printed confirmation of delivery including shipment.
the signature.
• Any package with an actual weight
Extended Area Surcharge
greater than 25 kg
A surcharge of VND56,870 and UPS provides a collection delivery service
• Each package in a shipment where the VND77,550 per shipment will be in extended areas as well as urban areas.
average weight per package is greater imposed for Delivery Confirmation An additional charge of VND611,000 per
than 25 kg and the weight for each Signature Required service and Delivery shipment or VND9,400 per kg applies,
package is not specified on the source Confirmation Adult Signature Required whichever is greater, for shipments
document or the UPS automated service respectively. collected or delivered in an extended
shipping system used. area. For a copy of the Extended Area
Duty/Tax Forwarding Surcharge Surcharge points, please download from
Oversize Pallet Handling Surcharge When the “Duty/Tax Forwarding [Link]/vn.
An Oversize Pallet Handling Surcharge Surcharge” billing option is selected, a
of VND8,225,000 per pallet will also apply VND540,500 surcharge will be billed to Note: Also known as Delivery Area
to UPS Worldwide Express Freight Services the shipper. Surcharge (DAS).
when a pallet’s dimensions exceed the
size or weight restrictions (which vary Saturday Delivery Remote Area Surcharge * UPS also reserves the right
by origin and destination) as set forth at Delivery of shipments is available at an A charge of VND681,500 per shipment to assess the Additional
[Link]/assets/resources/media/wwef_ Handling Charge for any
additional charge of VND258,500 for each or VND9,400 per kg applies, whichever package that, in UPS’s sole
max_dim.pdf. UPS Express Envelope or each shipment is greater, for delivery to or collection discretion, requires special
of UPS Express Paks and packages. This from an area beyond UPS extended areas handling.
Address Correction charge will be billed to the party who which are less accessible for pickups and
** Only available for
An additional charge of VND286,700 per bears the shipping charges. deliveries. For a copy of the Remote Area customers using a UPS
package or a maximum of VND822,500 Surcharge points, please download from compliant shipping system
per shipment may be billed to the UPS Worldwide Express Freight Services [Link]/vn. that produces a smart
shipper for unsuccessful delivery label.
provides Saturday Delivery to select
because of an incorrect address, or if destinations in the U.S. and Canada for + UPS is not liable for
addressed to a P.O. Box. an additional charge of VND5,170,000 per inaccurate age assessment.
shipment.
Fuel Surcharge Note:
Conditions and restrictions,
For information on prevailing fuel Bill Receiver/Freight Collect including the UPS Terms
surcharges, please refer to [Link]. Refusal Fee and Conditions of Service,
An account number is invalid if it is apply. For details, please
contact our Customer
not the correct account number for Service Representatives
the bill-to party, or if it is the account or refer to [Link].
number for a consignee or third party
who fails to pay the shipping charges. A Future Changes – Rates,
charges, service explanation,
fee of VND235,000 per shipment will be services, service availability
charged for international shipments with and zones are subject to
an invalid account number. change without prior notice.
7

Other Additional Charges

Additional Charges
Services with
Large Package Surcharge - Print Label Prohibited Item Fee
Minimum Billable Weight (MBW) You generate the label and include it Shipments that are tendered to UPS in
A package is considered a “Large Package” in an outbound shipment or distribute contravention of or not in compliance
when its length plus girth [(2 x width) + separately to your customer, who then with applicable laws and regulations or
(2 x height)] combined exceeds 300 cm, applies the label to the package. UPS’s terms and conditions of service
but does not exceed the maximum UPS Fee: VND23,500 or contractual service (including, but
size of 400 cm. not limited to, prohibited shipments
Electronic Label or shipments that UPS does not accept
Large Packages are subject to a minimum UPS e-mails the label upon your request to or regularly provide service for without
billable weight of 40 kg, at a surcharge of your customer, who then prints the label an exception, e.g. dangerous goods and
VND1,602,700 per package. and applies it to the package. hazardous materials) are subject to a fee
Fee: VND32,900 of VND3,525,000 per package. This fee is
An Additional Handling Charge will not be without prejudice and in addition to the
assessed when a Large Package Surcharge 1 UPS Pickup Attempt Label** shipper’s responsibility for all other sums
is applied. If the package cannot be picked up on the that UPS may incur and claims against UPS
first attempt, we will leave the printed resulting from the contravention or non-
Over Maximum Limits Fee label at the pickup location. compliance.
UPS® small package services do not Fee: VND103,400
accept shipments exceeding the following Disbursement Fee
weight and dimensions. If in UPS’s 3 UPS Pickup Attempts Label** In order to expedite customs clearance,
discretion, UPS does accept shipments If the package cannot be picked up on UPS may advance duty and taxes on a
exceeding these maximum limits, an Over the first attempt, we will attempt to pick customer’s behalf. A Disbursement Fee
Maximum Limits Fee of VND6,580,000 up the package on each of the next two based on the amount advanced will be
per package will apply to the following: business days. If the package cannot be assessed and billed. The Disbursement Fee
• Maximum weight per package of picked up after the third attempt, for importation into Vietnam will be 2.4%
70 kg the label will be returned. of the import duties and taxes, subject to a
Fee: VND150,400 minimum of VND215,140 per shipment.
• Maximum length per package of
274 cm Commercial Invoice Removal*# Warehouse storage
• Maximum size per package of Provides an importer with the option to A warehouse storage charge of a minimum
400 cm in length and girth have the Commercial Invoice removed of VND224,050 per shipment or VND3,640
[(2 x width) + (2 x height)] combined from an Import Control shipment prior to per kilogram per day, whichever is higher,
* Only available for
delivery. The service provides importers will apply if a shipment is not cleared customers using a UPS
Demand Surcharge with the flexibility of routing shipments through customs within 3 calendar days. compliant shipping system
During certain times of the year, directly to their buyer while keeping the The charges will be calculated from the 4th that produces a smart label.
UPS expands its delivery network to value of goods confidential. day and will apply if the delay in customs ** Not available for pickup in
accommodate increased volume. One Fee: VND470,000 per shipment clearance is not caused by UPS’s default Asia.
or more Demand Surcharge will apply and/or errors.
UPS Carbon Neutral*
#
UPS Import Control is
to certain packages tendered during a
available only in countries
peak or high demand period. Details are Offset the climate impact of your shipping Paper Commercial Invoice Surcharge where UPS pickup services
available at [Link]/rates/vn. with UPS carbon neutral. When you select A maximum charge of VND235,000 per are available.
UPS carbon neutral during shipment shipment will be chargeable and borne
preparation UPS will purchase offsets by the shipper when the Commercial Note:
Refer to the “Terms and Conditions of
Conditions and restrictions,
Service” beginning on page 18 for more to mitigate the carbon (CO2) emissions Invoice is only provided in the form of including the UPS Terms
information. associated with the transport of your paper prior to being processed by UPS. and Conditions of Service,
shipment. apply. For details, please
contact our Customer
UPS Import Control®*# Fee: VND14,100 per package
Service Representatives
Provide your exporter with shipping or refer to [Link].
labels and commercial invoice to be UPS Worldwide Express Freight Services
attached to an import shipment. Labels will be charged at VND470,000 per pallet. Future Changes – Rates,
charges, service explanation,
and commercial invoice can be sent services, service availability and
by e-mail or printed for distribution at Delivery Reattempt zones are subject to change
your discretion. This service allows the One delivery attempt is included in the rate. without prior notice.
importer to control creation of shipment Additional delivery attempts will be charged
For additional information and
labels, commercial invoice and billing. The at VND1,128,000 for each shipment of UPS services, call our Customer
UPS Import Services available are: Worldwide Express Freight Services. Service Representatives at
1800 588 877.
8

UPS Packaging

UPS Express Envelope

Designed for urgent correspondence and documents not exceeding 0.5 kg. Export
documentation is not required for shipments to other countries.

Dimension : 34 cm x 25 cm

UPS Express Pak

Ideal for flat, non-breakable articles including heavier document shipments.
Charges are based on weight* and zone. Export documentation is required.

Dimension : 41 cm x 33 cm
51 cm x 43 cm

Express Tube
Dimensions: 15.2 cm x 15.2 cm x 15.2 cm x 96.5 cm

UPS 10 KG Box® and UPS 25 KG Box®

Use this box for UPS Worldwide Express and UPS Worldwide Express Saver®
shipments. Export paperwork included. Charges are based on a flat rate and zone.

Dimensions: UPS 10 KG Box: 42 cm x 34 cm x 27 cm (Holds up to 15 kg)

UPS 25 KG Box: 50 cm x 45 cm x 34 cm (Holds up to 30 kg)

* Dimensional weight applies

for international shipments.

Note:
Future Changes – Rates, charges,
service explanation, services, service
availability and zones are subject to
change without prior notice.
9

Worldwide Zone Chart

Worldwide Zone Chart
UPS Express® Services

Country/Territory Export Zones Import Zones Country/Territory Export Zones Import Zones
UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS
Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide
Express Plus Express Express Saver® Expedited Express Plus Express Express Saver® Expedited Express Plus Express Express Saver® Expedited Express Plus Express Express Saver® Expedited

Afghanistan - - 9 9 10 10 10 - Brunei* - 2 2 2 4 4 4 -

Aland Island (Finland)* - - 6 6 6 6 6 - Buesingen (Germany)* - - 6 6 - - - -

Albania 9 9 9 9 10 10 10 - Bulgaria 7 7 7 7 10 10 10 10

Algeria - 9 9 9 10 10 10 - Burkina Faso - - 9 9 10 10 10 -

American Samoa - 9 9 9 10 10 10 - Burundi - - 9 9 9 9 9 -

Andorra - 7 7 7 - - - - Cambodia* - 3 3 3 4 4 4 -

Angola - - 8 8 10 10 10 - Cameroon - - 9 9 10 10 10 -

Anguilla - - 8 8 9 9 9 - Campione/ Lake Lugano (Italy)* - - 6 6 6 6 6 -

Antigua and Barbuda - - 8 8 9 9 9 - Canada* 5 5 5 5 5 5 5 5

Argentina* - 8 8 8 9 9 9 9 Canary Islands (Spain)* - - 6 6 6 6 6 -

Armenia 9 9 9 9 10 10 10 - Cape Verde - - 9 9 10 10 10 -

Aruba - 8 8 8 9 9 9 - Cayman Islands - - 8 8 9 9 9 -

Australia*# - 3 3 3 3 3 3 3 Central African Republic - - 9 9 - - - -

Austria* 6 6 6 6 6 6 6 6 Ceuta (Spain)* - - 6 6 - - - -

Azerbaijan - - 7 7 10 10 10 - Chad - - 9 9 10 10 10 -

Azores (Portugal)* - - 7 7 7 7 7 - Chile* - 8 8 8 9 9 9 9

Bahamas* - 8 8 8 9 9 9 - China Mainland (Excluding 3 3 3 3 3 3 3 3

Southern China Mainland)*#
Bahrain 7 7 7 7 10 10 10 10

Bangladesh - 4 4 4 4 4 4 - Southern China Mainland+*# 10 10 10 10 11 11 11 11

Barbados - 8 8 8 9 9 9 - Colombia* - 8 8 8 9 9 9 9

Belarus* 7 7 7 7 10 10 10 - Comoros - - 9 9 10 10 10 -

Belgium 6 6 6 6 6 6 6 6 Congo, Democratic Republic of - - 9 9 10 10 10 -

Belize - - 8 8 - - - - Congo, Republic of - - 9 9 10 10 10 -

Benin - - 9 9 10 10 10 - Cook Islands - - - - - - - -

Bermuda - 9 9 9 10 10 10 - Costa Rica* - - 8 8 6 6 6 6

Bhutan - - - - - - - - Cote d'Ivoire (Ivory Coast) - - 9 9 10 10 10 -

Bolivia - 8 8 8 9 9 9 - Croatia* - 7 7 7 10 10 10 10

Bonaire, St. Eustatius, Saba - - 8 8 9 9 9 - Curacao - 8 8 8 9 9 9 -

Bosnia and Herzegovina 7 7 7 7 10 10 10 - Cyprus 7 7 7 7 10 10 10 -

Botswana - - 9 9 10 10 10 - Czech Republic* 7 7 7 7 7 7 7 7

Brazil* 8 8 8 8 9 9 9 9 Denmark* 6 6 6 6 6 6 6 6

British Virgin Islands - - 8 8 9 9 9 - Djibouti - - 9 9 10 10 10 -

International Shipments: - Service options

Visit [Link] or - Time in transit * Extended Area Surcharge #
UPS Worldwide
contact our Customer - Guarantee details or Remote Area Surcharge Expedited is a
Service Representatives - Billing options may be applicable to guaranteed service in
at 1800 588 877 - Service notes specific points within this this country/territory for
for information - Commodity country. For more details, import/export.
regarding international classifications please visit [Link] or
shipments, including: - Prohibited articles contact our Customer Note:
- Destination/Origin Service Representatives at Future Changes – Rates,
Country served 1800 588 877. charges, service explanation,
- UPS Terms and services, service availability
Conditions of Service + Southern China Mainland and zones are subject to
refers to Fujian, Hainan, change without prior notice.
Hunan, Yunnan, Jiangxi,
Guangxi, Guangdong
Provinces and Chongqing
City only.
10

Worldwide Zone Chart

UPS Express® Services

(Continued)
Country/Territory Export Zones Import Zones Country/Territory Export Zones Import Zones
UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS
Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide Worldwide
Express Plus Express Express Saver® Expedited Express Plus Express Express Saver® Expedited Express Plus Express Express Saver® Expedited Express Plus Express Express Saver® Expedited

Dominica - - 8 8 9 9 9 - Haiti* - - 8 8 9 9 9 9

Dominican Republic* - 8 8 8 9 9 9 9 Heligoland (Germany)* - - 6 6 6 6 6 -

Ecuador* - 8 8 8 9 9 9 9 Honduras* - 8 8 8 9 9 9 9

Egypt - 7 7 7 10 10 10 10 Hong Kong SAR, China# 1 1 1 1 - - 2 2

El Salvador* - - 8 8 9 9 9 9 Hungary* 7 7 7 7 7 7 7 7

England (United Kingdom)* - 6 6 6 6 6 6 - Iceland - 8 8 8 9 9 9 -

Eritrea - - 9 9 10 10 10 - India* 4 4 4 4 2 2 2 2

Estonia - 7 7 7 10 10 10 10 Indonesia*# - 2 2 2 2 2 2 2

Ethiopia - - 9 9 10 10 10 - Iraq - - 9 9 - - - -

Faroe Islands - - 9 9 - - - - Ireland 6 6 6 6 6 6 6 6

Fiji - - - - - - - - Israel - 9 9 9 10 10 10 10

Finland* - 6 6 6 6 6 6 6 Italy* 6 6 6 6 6 6 6 6

France* 6 6 6 6 6 6 6 6 Jamaica* - 8 8 8 9 9 9 -

French Guiana - 8 8 8 - - - - Japan*# - 3 3 3 3 3 3 3

French Polynesia - - - - - - - - Jersey (Channel Islands) - 7 7 7 10 10 10 10

Gabon - - 9 9 10 10 10 - Jordan - 9 9 9 10 10 10 -

Gambia - 9 9 9 10 10 10 - Kazakhstan* - 9 9 9 10 10 10 10

Georgia* 9 9 9 9 10 10 10 - Kenya - 9 9 9 10 10 10 10

Germany* 6 6 6 6 6 6 6 6 Kiribati - - - - - - - -

Ghana - - 9 9 10 10 10 - Korea, South# - 3 3 3 1 1 1 1

Gibraltar - - 7 7 7 7 7 - Kosovo 9 9 9 9 10 10 10 -

Greece* - 7 7 7 6 6 6 6 Kosrae (Micronesia, Federated States of) - - - - - - - -

Greenland - - 9 9 - - - - Kuwait 7 7 7 7 10 10 10 10

Grenada - - 8 8 9 9 9 - Kyrgyzstan - 9 9 9 10 10 10 -

Guadeloupe* - 8 8 8 9 9 9 - Laos - 3 3 3 4 4 4 -

Guam - 7 7 7 4 4 4 - Latvia - 7 7 7 10 10 10 10

Guatemala* - 8 8 8 9 9 9 9 Lebanon - 9 9 9 10 10 10 -

Guernsey (Channel Islands) - 7 7 7 10 10 10 10 Lesotho - - 9 9 9 9 9 -

Guinea - - 9 9 10 10 10 - Liberia - - 9 9 10 10 10 -

Guinea-Bissau - - 9 9 10 10 10 - Lesotho - - 9 9 9 9 9 -

Guyana* - - 8 8 9 9 9 - Liberia - - 9 9 10 10 10 -

International Shipments: - Service options

Visit [Link] or - Time in transit * Extended Area Surcharge Note:
contact our Customer - Guarantee details or Remote Area Surcharge Future Changes – Rates,
Service Representatives - Billing options may be applicable to charges, service explanation,
at 1800 588 877 - Service notes specific points within this services, service availability
for information - Commodity country. For more details, and zones are subject to
regarding international classifications please visit [Link] or change without prior notice.
shipments, including: - Prohibited articles contact our Customer
- Destination/Origin Service Representatives at
Country served 1800 588 877.
- UPS Terms and
Conditions of Service
#
UPS Worldwide Expedited
is a guaranteed service in
this country/territory for
import/export.
11

Worldwide Zone Chart

Worldwide Zone Chart
UPS Express® Services

Libyan Arab Jamahiriya - - 9 9 10 10 10 - New Caledonia - 9 9 9 10 10 10 -

Liechtenstein* - 6 6 6 6 6 6 - New Zealand* - 3 3 3 3 3 3 3

Lithuania - 7 7 7 10 10 10 10 Nicaragua - - 8 8 9 9 9 9

Livigno (Italy)* - - 6 6 6 6 6 - Niger - 9 9 9 10 10 10 -

Luxembourg 6 6 6 6 6 6 6 6 Nigeria* - 9 9 9 10 10 10 10

Macau SAR, China# - 2 2 2 - - 2 2 Norfolk Island (Australia)* - - 3 3 - - - -

Madagascar - 9 9 9 10 10 10 - North Macedonia 9 9 9 9 10 10 10 -

Madeira (Portugal)* - - 7 7 7 7 7 - Northern Ireland (United Kingdom)* - 6 6 6 6 6 6 -

Malawi - 9 9 9 10 10 10 - Northern Mariana Islands* - - 9 9 10 10 10 -

Malaysia*# - 2 2 2 2 2 2 2 Norway* 6 6 6 6 6 6 6 6

Maldives - 4 4 4 - - 10 10 Oman - 7 7 7 10 10 10 10

Mali - - 9 9 10 10 10 - Pakistan* - 4 4 4 10 10 10 10

Malta - 7 7 7 10 10 10 - Palau - - - - - - - -

Marshall Islands - - - - - - - - Panama* - 8 8 8 9 9 9 9

Martinique - - 8 8 9 9 9 - Papua New Guinea - - - - - - - -

Mauritania - 9 9 9 10 10 10 - Paraguay - - 8 8 9 9 9 -

Mauritius - 9 9 9 10 10 10 - Peru* - - 8 8 9 9 9 9

Mayotte - - 9 9 10 10 10 - Philippines*# - - 2 2 2 2 2 2

Melilla (Spain)* - - 6 6 - - - - Poland* 7 7 7 7 10 10 10 10

Mexico* 5 5 5 5 5 5 5 5 Ponape (Micronesia, Federated States of) - - - - - - - -

Micronesia, Federated States of - - - - - - - - Portugal* 7 7 7 7 7 7 7 7

Moldova* 9 9 9 9 10 10 10 - Puerto Rico* - 5 5 5 5 5 5 5

Monaco* - 6 6 6 6 6 6 - Qatar - 7 7 7 10 10 10 10

Mongolia - - 9 9 10 10 10 - Reunion - 9 9 9 10 10 10 -

Montenegro 9 9 9 9 10 10 10 - Romania 7 7 7 7 10 10 10 10

Montserrat - - 8 8 9 9 9 - Rota (Northern Mariana Islands)* - - 9 9 10 10 10 -

Morocco - 9 9 9 10 10 10 10 Russia* 7 7 7 7 10 10 10 10

Mount Athos (Greece)* - - 7 7 6 6 6 - Rwanda - - 9 9 9 9 9 -

Mozambique - - 9 9 9 9 9 - Saipan (Northern Mariana Islands)* - 9 9 9 10 10 10 -

Myanmar - 3 3 3 4 4 4 4 Samoa - 9 9 9 10 10 10 -

Namibia - 9 9 9 10 10 10 - San Marino - - 6 6 6 6 6 6

Nepal* - 9 9 9 - - 10 - Saudi Arabia 7 7 7 7 10 10 10 10

Netherlands (Holland)* 6 6 6 6 6 6 6 6

International Shipments: - Service options

Worldwide Zone Chart

UPS Express® Services

Scotland (United Kingdom)* - 6 6 6 6 6 6 - Tinian (Northern Mariana Islands)* - - 9 9 10 10 10 -

Senegal - 9 9 9 10 10 10 - Togo - - 9 9 10 10 10 -

Serbia 9 9 9 9 10 10 10 - Tonga - - - - - - - -

Seychelles - - 9 9 10 10 10 - Tortola (British Virgin Islands) - - 8 8 9 9 9 -

Sierra Leone - - 9 9 10 10 10 - Trinidad & Tobago* - 8 8 8 9 9 9 -

Singapore # 1 1 1 1 2 2 2 2 Truk (Micronesia, Federated States of) - - - - - - - -

Slovakia 7 7 7 7 10 10 10 10 Tunisia - 9 9 9 10 10 10 -

Slovenia 7 7 7 7 10 10 10 10 Turkey 7 7 7 7 6 6 6 6

Solomon Islands - - - - - - - - Turkmenistan - - 9 - - - 10 -

South Africa* 9 9 9 9 9 9 9 9 Turks & Caicos Islands - - 8 8 - - - -

Spain* 6 6 6 6 6 6 6 6 Tuvalu - - - - - - - -

Sri Lanka* - 4 4 4 3 3 3 - U.S. Virgin Islands - - 8 8 9 9 9 -

St. Barthelemy - - 8 8 9 9 9 - Uganda - - 9 9 10 10 10 -

St. Christopher (St. Kitts) - - 8 8 9 9 9 - Ukraine* 7 7 7 7 10 10 10 -

St. John (U.S. Virgin Islands) - - 8 8 9 9 9 - Union Islands (St. Vincent & the Grenadines) - - 8 8 9 9 9 -

St. Kitts and Nevis - 8 8 8 9 9 9 9 United Arab Emirates 7 7 7 7 7 7 7 7

St. Lucia - 8 8 8 9 9 9 9 United Kingdom* 6 6 6 6 6 6 6 6

St. Maarten, St. Martin - - 9 9 9 9 9 - United States* 5 5 5 5 5 5 5 5

St. Thomas (U.S. Virgin Islands) - - 8 8 9 9 9 - Uruguay - - 8 8 9 9 9 -

St. Vincent & the Grenadines - - 8 8 9 9 9 - Uzbekistan - - 9 9 10 10 10 -

Suriname - 8 8 8 9 9 9 - Vanuatu - - - - - - - -

Swaziland - - 9 9 9 9 9 - Vatican City (Italy)* - 6 6 6 6 6 6 -

Sweden* 6 6 6 6 6 6 6 6 Venezuela* - - 8 8 9 9 9 9

Switzerland* 6 6 6 6 6 6 6 6 Wales (United Kingdom)* - 6 6 6 6 6 6 -

Tahiti (French Polynesia) - - - - - - - - Wallis & Futuna Islands - - - - - - - -

Taiwan, China*# 3 3 3 3 1 1 1 1 Yap (Micronesia, Federated States of) - - - - - - - -

Tanzania - - 9 9 10 10 10 - Yemen, Republic of - - 9 9 10 10 10 -

Thailand* # 1 1 1 1 1 1 1 1 Zambia - - 9 9 10 10 10 -

Timor-Leste - - - - - - - - Zimbabwe - - 9 9 10 10 10 -

International Shipments: - Service options

Worldwide Zone Chart

UPS Worldwide Express Freight Services

Country/Territory Export Import Country/Territory Export Import

UPS UPS UPS UPS
UPS UPS UPS UPS
Worldwide Worldwide Worldwide Worldwide
Worldwide Worldwide Worldwide Worldwide
Express Express Express Express
Express Express Express Express
Freight® Freight® Freight® Freight®
Freight® Freight® Freight® Freight®
Midday Midday Midday Midday

Argentina* 8 - 9 - Malaysia* 2 2 2 -
Australia* 3 3 3 - Malta 7 - 10 -
Austria* 6 6 6 - Mauritius 9 - 10 -
Bahrain 7 - 10 - Mexico* 5 5 5 -
Bangladesh 4 - 4 - Monaco* 6 - 6 -
Belgium 6 6 6 - Morocco 9 - 10 -
Brazil* 8 - 9 - Netherlands (Holland)* 6 6 6 -
Bulgaria - - 10 - New Zealand* 3 - 3 -
Canada* 5 5 5 - Nicaragua 8 - 9 -
Chile* 8 8 9 - Nigeria* 9 - 10 -
China Mainland Norway* 6 - 6 -
(Excluding Southern 3 - 3 - Oman 7 - 10 -
China Mainland)*
Pakistan 4 - 10 -
Colombia* 8 - 9 -
Panama* 8 - 9 -
Costa Rica* 8 8 6 -
Philippines* 2 - 2 -
Czech Republic* 7 7 7 -
Poland* 7 7 10 -
Denmark* 6 6 6 -
Portugal* 7 7 7 -
Dominican Republic* 8 - 9 -
Puerto Rico* 5 5 5 -
Ecuador* 8 - 9 -
Qatar 7 - 10 -
Egypt 7 - 10 -
Reunion 9 - 10 -
El Salvador* 8 - 9 -
Romania - - 10 -
Finland* 6 6 6 -
Russia* - - 10 -
France* 6 6 6 -
San Marino 6 - - -
Germany* 6 6 6 -
Saudi Arabia 7 - 10 -
Greece* 7 7 6 -
Serbia - - 10 -
Guatemala* 8 - 9 -
Singapore 1 - 2 - + Southern China Mainland
Honduras* 8 - 9 -
Slovakia 7 - 10 - refers to Fujian, Hainan,
Hong Kong SAR, China 1 1 2 - Hunan, Yunnan, Jiangxi,
Slovenia 7 7 10 - Guangxi, Guangdong
Hungary* 7 7 7 -
South Africa* 9 - 9 - Provinces and Chongqing
India* 4 4 2 - City only.
Southern China
10 - 11 -
Indonesia* 2 - 2 - Mainland+* * Extended Area Surcharge or
Ireland 6 6 6 - Remote Area Surcharge may
Spain* 6 6 6 - be applicable to specific
Israel 9 9 10 - Sri Lanka* 4 - 3 - points within this country.
For more details, please
Italy* 6 6 6 - Sweden* 6 6 6 - visit [Link] or contact
Japan* 3 3 3 - our Customer Service
Switzerland* 6 6 6 - Representatives at
Kenya 9 - 10 - Taiwan, China* 3 3 1 - 1800 588 877.

Korea, South 3 3 1 - Thailand* 1 - 1 - Note:

Future Changes – Rates,
Kuwait 7 - - - Tunisia 9 - 10 - charges, service explanation,
Latvia - - 10 - Turkey 7 7 6 - services, service availability
and zones are subject to
Lebanon 9 - 10 - United Arab Emirates 7 7 7 - change without prior notice.
Liechtenstein* 6 - 6 - United Kingdom* 6 6 6 - For additional information
Lithuania - - 10 - United States* 5 5 5 - and services, call our
Customer Service
Luxembourg 6 - 6 - Vatican City (Italy)* 6 - 6 - Representatives at
1800 588 877.
Export – UPS Worldwide Express
Rates shown are in Vietnamese Dong and apply to UPS Express® Envelope and Documents
shipments originating from Vietnam. Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
UPS Express
1,438,670 1,554,055 1,605,050 1,717,850 2,194,430 2,031,575 2,296,890 2,499,930 2,746,445 1,309,890
Envelope+
0.5 1,438,670 1,554,055 1,605,050 1,717,850 2,194,430 2,031,575 2,296,890 2,499,930 2,746,445 1,309,890
1.0 1,597,060 1,715,735 1,898,330 1,978,230 2,689,340 2,490,765 2,860,890 3,050,535 3,334,885 1,507,760
1.5 1,755,450 1,893,160 2,178,450 2,269,395 3,157,695 2,930,920 3,430,530 3,606,780 3,912,750 1,674,845
2.0 1,950,030 2,061,890 2,491,940 2,543,640 3,656,365 3,384,940 3,981,135 4,127,775 4,485,445 1,810,910
2.5 2,147,900 2,292,895 2,822,820 2,884,625 4,221,305 3,915,570 4,667,805 4,776,610 5,200,315 1,996,560
UPS Worldwide Express 3.0 2,348,590 2,491,470 3,232,895 3,286,710 4,732,900 4,405,545 5,171,645 5,277,865 5,803,325 2,175,865
For all your urgent shipments, 3.5 2,514,265 2,669,600 3,509,255 3,638,505 5,251,075 4,927,010 5,675,250 5,834,110 6,353,695 2,358,930
UPS Worldwide Express guarantees delivery by 4.0 2,679,940 2,882,040 3,785,615 3,917,685 5,724,365 5,400,300 6,161,700 6,395,995 6,976,680 2,519,670
10:30 am, 12:00 noon, 2:00 pm or 3:00 pm to 4.5 2,856,425 3,031,500 4,072,785 4,231,175 6,197,655 5,882,285 6,637,105 6,874,220 7,535,745 2,682,995
most parts of the U.S., Europe and Asia Pacific, 5.0 3,006,355 3,192,475 4,354,550 4,504,950 6,670,945 6,312,335 7,182,070 7,424,355 8,164,840 2,868,175
selected areas in the Americas and major cities in
Canada.* Non-Documents
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
0.5 1,563,690 1,707,745 1,888,460 1,974,470 2,334,490 2,208,295 2,443,295 2,604,270 2,890,970 1,541,130
UPS Worldwide Express Plus 1.0 1,735,945 1,885,405 2,181,975 2,248,010 2,830,810 2,707,435 3,011,290 3,177,670 3,547,795 1,713,385
For time-definite delivery of your extremely 1.5 1,907,965 2,057,895 2,475,490 2,521,550 3,323,840 3,220,910 3,573,410 3,756,945 4,207,205 1,925,120
urgent shipments, UPS Worldwide Express Plus
2.0 2,074,580 2,241,195 2,769,005 2,795,325 3,808,645 3,719,815 4,147,045 4,344,915 4,875,545 2,105,600
guarantees delivery by 8:00 am/8:30 am to
2.5 2,261,170 2,413,450 3,068,160 3,068,865 4,307,550 4,210,260 4,715,040 4,924,190 5,532,370 2,294,775
major cities in the U.S.; 8:30 am to Canada; 9:00
3.0 2,396,530 2,568,550 3,367,550 3,353,685 4,780,840 4,637,490 5,277,160 5,497,825 6,108,825 2,472,670
am to major Asian cities, over 4,000 U.S. cities
3.5 2,565,730 2,723,885 3,655,425 3,638,505 5,251,075 5,027,590 5,850,795 6,077,335 6,688,100 2,650,565
and major business centres in Europe.*
4.0 2,706,965 2,882,040 3,943,300 3,917,685 5,724,365 5,454,820 6,418,320 6,662,485 7,267,375 2,831,280
4.5 2,856,425 3,031,500 4,242,455 4,231,175 6,197,655 5,882,285 6,986,315 7,235,885 7,849,705 3,014,580
Add VND 940,000 to the appropriate 5.0 3,006,355 3,192,475 4,535,970 4,504,950 6,670,945 6,312,335 7,559,950 7,815,160 8,417,465 3,186,835
UPS Worldwide Express rate for each 5.5 3,130,200 3,296,815 4,807,160 4,778,255 7,078,200 6,728,285 8,053,215 8,305,605 8,959,375 3,336,295
UPS Worldwide Express Plus shipment. 6.0 3,251,695 3,418,310 5,083,755 5,071,770 7,479,815 7,129,665 8,549,300 8,813,440 9,501,520 3,477,765
6.5 3,364,495 3,542,625 5,351,890 5,368,105 7,886,835 7,539,975 9,034,105 9,303,650 10,043,430 3,627,225
7.0 3,477,765 3,655,425 5,628,250 5,664,205 8,288,450 7,952,870 9,524,550 9,805,610 10,574,295 3,762,585
For document shipments weighing over 7.5 3,595,970 3,765,405 5,905,080 5,957,955 8,695,705 8,357,305 10,009,120 10,301,695 11,116,205 3,912,045
5.0 kg, refer to the UPS Worldwide Express
8.0 3,692,085 3,892,305 6,184,495 6,228,440 9,065,595 8,707,220 10,459,380 10,803,420 11,658,350 4,056,335
Non-Document rates.
8.5 3,782,325 4,005,575 6,449,810 6,501,980 9,429,845 9,002,615 10,909,640 11,299,740 12,194,385 4,197,335
9.0 3,875,620 4,123,780 6,723,585 6,784,215 9,673,775 9,403,995 11,365,540 11,795,825 12,730,890 4,335,750
9.5 3,960,220 4,237,050 7,000,180 7,063,395 9,928,985 9,713,960 11,810,160 12,292,145 13,281,495 4,482,390
10.0 4,036,360 4,355,255 7,277,010 7,328,240 10,178,320 10,020,635 12,263,475 12,793,870 13,817,765 4,620,805
10.5 4,104,275 4,479,570 7,414,955 7,530,810 10,336,240 10,304,515 12,725,250 13,295,830 14,305,390 4,798,465
11.0 4,174,775 4,598,245 7,564,885 7,727,270 10,511,080 10,531,290 13,135,325 13,783,220 14,812,990 4,886,120
11.5 4,233,995 4,716,685 7,688,965 7,923,965 10,683,100 10,771,930 13,542,580 14,285,180 15,300,615 4,970,720
12.0 4,307,550 4,829,720 7,833,020 8,131,705 10,846,660 11,004,345 13,955,710 14,787,140 15,796,700 5,066,600
12.5 4,366,770 4,948,160 7,971,435 8,322,760 11,015,860 11,233,705 14,259,565 15,277,585 16,295,840 5,148,615
13.0 4,425,755 5,061,195 8,092,695 8,507,940 11,096,230 11,431,810 14,572,115 15,684,840 16,708,735 5,238,855
13.5 4,479,570 5,185,275 8,216,775 8,673,145 11,179,420 11,620,750 14,873,150 16,097,735 17,118,810 5,326,275
14.0 4,538,790 5,292,670 8,329,575 8,852,685 11,265,195 11,821,675 15,174,420 16,496,295 17,537,580 5,422,390
14.5 4,592,370 5,391,370 8,451,070 8,995,095 11,345,565 12,010,850 15,483,915 16,909,425 17,947,655 5,512,630
* Conditions and restrictions, including the UPS Terms
and Conditions of Service, apply. For details, please 15.0 4,646,185 5,492,890 8,578,205 9,132,100 11,428,755 12,205,900 15,790,825 17,311,040 18,346,450 5,594,645
contact our Customer Service Representatives or 15.5 4,699,765 5,574,905 8,659,750 9,203,070 11,509,125 12,329,275 15,980,235 17,692,445 18,770,625 5,690,525
refer to [Link].
16.0 4,758,985 5,670,550 8,750,225 9,274,275 11,595,135 12,438,315 16,169,410 18,079,725 19,180,700 5,772,305
+ There is a weight limit of 0.5 kg for documents 16.5 4,807,160 5,761,025 8,851,980 9,345,715 11,678,325 12,555,815 16,358,820 18,469,590 19,593,830 5,868,185
enclosed in an Express Envelope. Document or Non-
17.0 4,866,380 5,854,085 8,936,580 9,422,560 11,764,335 12,673,550 16,553,870 18,851,230 19,998,500 5,952,785
Document rates will apply for envelopes weighing
over 0.5 kg. 17.5 4,919,960 5,950,200 9,032,460 9,493,765 11,847,525 12,785,410 16,748,920 19,232,400 20,414,215 6,046,315
18.0 4,962,260 6,015,060 9,102,960 9,570,845 11,933,535 12,868,600 16,860,780 19,585,370 20,683,760 6,071,460
Note: 18.5 4,998,920 6,097,075 9,188,030 9,636,175 12,019,780 12,940,275 16,967,000 19,932,230 20,953,305 6,170,160
Future Changes – Rates, charges, service explanation,
services, service availability and zones are subject to 19.0 5,027,120 6,170,160 9,252,890 9,718,895 12,102,735 13,023,465 17,087,320 20,285,200 21,231,545 6,260,635
change without prior notice. 19.5 5,069,655 6,235,255 9,325,975 9,790,335 12,177,230 13,100,780 17,204,820 20,626,185 21,495,215 6,362,390
20.0 5,106,080 6,311,395 9,405,170 9,867,180 12,269,115 13,178,095 17,316,680 20,979,155 21,761,940 6,449,810
Export – UPS Worldwide Express
Rates shown are in Vietnamese Dong and apply Non-Documents (Continued)
to shipments originating from Vietnam. Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

21-44 231,475 290,695 420,650 433,105 602,305 605,125 823,205 1,003,685 1,032,355 268,135
45-70 222,310 287,875 399,500 415,715 602,305 599,015 814,980 1,003,685 1,022,015 260,145
71-99 203,275 268,135 372,710 367,775 576,455 556,480 768,685 960,680 978,070 214,320
100-299 203,275 262,730 368,950 364,015 570,815 556,480 768,685 960,680 978,070 214,320
300 and above 197,635 254,035 352,735 356,260 548,020 544,965 751,530 932,010 940,705 208,915

UPS® 10 KG Box and UPS® 25 KG Box

UPS 10 KG Box (42 cm x 34 cm x 27 cm)
A special flat rate applies for shipments weighing up to 10 kg.*
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
1-10 2,594,165 3,006,120 4,135,295 4,146,575 6,756,720 6,318,210 10,146,830 10,373,370 10,347,520 2,853,605
11 2,873,345 3,308,095 4,561,585 4,564,405 7,273,015 6,791,500 10,737,385 10,975,675 10,949,825 3,149,940
12 3,152,525 3,610,070 4,987,875 4,982,235 7,789,310 7,264,790 11,327,940 11,577,980 11,552,130 3,446,275
13 3,431,705 3,912,045 5,414,165 5,400,065 8,305,605 7,738,080 11,918,495 12,180,285 12,154,435 3,742,610
14 3,710,885 4,214,020 5,840,455 5,817,895 8,821,900 8,211,370 12,509,050 12,782,590 12,756,740 4,038,945
15 3,990,065 4,515,995 6,266,745 6,235,725 9,338,195 8,684,660 13,099,605 13,384,895 13,359,045 4,335,280
Above 15 Apply the UPS Worldwide Express 25 KG Box Rates

UPS 25 KG Box (50 cm x 45 cm x 34 cm)

A special flat rate applies for shipments weighing up to 25 kg.*
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
16-25 4,747,940 5,663,500 7,655,125 7,708,705 10,944,185 10,097,950 15,168,780 15,960,260 15,920,310 5,481,610
26 5,027,120 5,965,475 8,092,695 8,137,815 11,492,205 10,582,755 15,771,085 16,577,135 16,534,130 5,783,585
27 5,306,300 6,267,450 8,530,265 8,566,925 12,040,225 11,067,560 16,373,390 17,194,010 17,147,950 6,085,560
28 5,585,480 6,569,425 8,967,835 8,996,035 12,588,245 11,552,365 16,975,695 17,810,885 17,761,770 6,387,535
29 5,864,660 6,871,400 9,405,405 9,425,145 13,136,265 12,037,170 17,578,000 18,427,760 18,375,590 6,689,510
30 6,143,840 7,173,375 9,842,975 9,854,255 13,684,285 12,521,975 18,180,305 19,044,635 18,989,410 6,991,485
Above 30 Apply the UPS Worldwide Express Non-Document Rates

For UPS 10 KG Box and UPS 25 KG Box, the shipping charges will be billed to shipper, duty and tax will be billed to
receiver. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact
our Customer Service Representatives or refer to [Link].

* The UPS 10 KG Box is designed to hold a maximum

weight of 15 kg. The UPS 25 KG Box is designed to hold
a maximum weight of 30 kg. It is not recommended
that shipments sent in the respective boxes exceed the
maximum weight limits.
#
In some instances, shipments may be more
economically charged if rated at a higher billable
weight than the actual billable weight (“Deficit
Weight Billing”, or “DWB”). The UPS billing system
will compute both amounts using the gross shipping
rates and take the lower of the two before applying
any customised incentives to finalise the charges.
DWB is applied by default. If you encounter any
billing issues due to DWB and/or wish to opt out of
DWB for actual billable weight of the shipment to
be charged in all instances, please contact your sales
representative.

Note:
Future Changes – Rates, charges, service explanation,
services, service availability and zones are subject to
change without prior notice.
Export – UPS Worldwide Express Saver®
Rates shown are in Vietnamese Dong and apply to UPS Express® Envelope and Documents
shipments originating from Vietnam. Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
UPS Express
1,357,125 1,465,930 1,514,340 1,620,560 2,070,115 1,916,660 2,166,700 2,358,460 2,590,875 1,235,865
Envelope+
0.5 1,357,125 1,465,930 1,514,340 1,620,560 2,070,115 1,916,660 2,166,700 2,358,460 2,590,875 1,235,865
1.0 1,506,585 1,618,680 1,790,935 1,866,370 2,537,060 2,349,765 2,698,740 2,878,045 3,146,180 1,422,455
1.5 1,656,045 1,786,000 2,055,075 2,140,850 2,978,860 2,765,010 3,236,420 3,402,565 3,691,145 1,579,905
2.0 1,839,815 1,945,095 2,350,940 2,399,820 3,449,330 3,193,415 3,755,770 3,894,185 4,231,645 1,708,450

UPS Worldwide Express Saver service 2.5 2,026,405 2,162,940 2,663,020 2,721,300 3,982,545 3,693,730 4,403,665 4,506,125 4,906,095 1,883,525

For an economical alternative to 3.0 2,215,580 2,350,470 3,049,830 3,100,590 4,465,000 4,156,210 4,878,835 4,979,180 5,475,030 2,052,725
UPS Worldwide Express service, 3.5 2,372,090 2,518,495 3,310,445 3,432,645 4,953,800 4,648,065 5,354,005 5,503,935 5,993,910 2,225,450
UPS Worldwide Express Saver service 4.0 2,528,130 2,718,950 3,571,295 3,695,845 5,400,300 5,094,565 5,812,960 6,033,860 6,581,645 2,377,025
provides money-back guaranteed* delivery 4.5 2,694,745 2,859,950 3,842,250 3,991,475 5,846,800 5,549,290 6,261,340 6,485,060 7,109,220 2,530,950
by end-of-day, to over 200 countries and 5.0 2,835,980 3,011,760 4,108,035 4,249,740 6,293,300 5,955,135 6,775,520 7,004,175 7,702,830 2,705,790
territories worldwide.
Non-Documents
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
For document shipments weighing over 5.0 kg, Weight (kg) 1 2 3 4 5 6 7 8 9 10
refer to the UPS Worldwide Express Saver
0.5 1,475,330 1,610,925 1,781,535 1,862,845 2,202,420 2,083,275 2,305,115 2,456,690 2,727,410 1,453,945
Non-Document rates.
1.0 1,637,715 1,778,715 2,058,600 2,120,875 2,670,540 2,554,215 2,840,915 2,997,895 3,346,870 1,616,330
1.5 1,800,100 1,941,335 2,335,430 2,378,905 3,135,605 3,038,550 3,371,075 3,544,270 3,969,150 1,816,080
2.0 1,957,080 2,114,295 2,612,260 2,636,935 3,592,915 3,509,255 3,912,280 4,099,105 4,599,655 1,986,455
2.5 2,133,095 2,276,915 2,894,495 2,894,965 4,063,620 3,971,970 4,448,080 4,645,480 5,219,115 2,165,055
3.0 2,260,935 2,423,320 3,176,965 3,163,805 4,510,120 4,374,995 4,978,475 5,186,685 5,763,140 2,332,610
3.5 2,420,500 2,569,725 3,448,390 3,432,645 4,953,800 4,743,005 5,519,445 5,733,295 6,309,515 2,500,400
4.0 2,553,745 2,718,950 3,720,050 3,695,845 5,400,300 5,146,030 6,055,010 6,285,310 6,855,890 2,671,010
4.5 2,694,745 2,859,950 4,002,285 3,991,475 5,846,800 5,549,290 6,590,810 6,826,280 7,405,320 2,843,970
5.0 2,835,980 3,011,760 4,279,115 4,249,740 6,293,300 5,955,135 7,132,015 7,372,890 7,940,885 3,006,590
5.5 2,953,010 3,110,225 4,535,030 4,507,770 6,677,525 6,347,350 7,597,550 7,835,370 8,452,245 3,147,590
6.0 3,067,690 3,224,905 4,795,880 4,784,600 7,056,345 6,726,170 8,065,435 8,314,535 8,963,605 3,280,835
6.5 3,174,145 3,341,935 5,048,975 5,064,250 7,440,570 7,113,215 8,522,745 8,777,015 9,474,965 3,421,835
7.0 3,280,835 3,448,390 5,309,825 5,343,665 7,819,390 7,502,845 8,985,225 9,250,540 9,975,750 3,549,675
7.5 3,392,460 3,552,260 5,570,675 5,620,730 8,203,380 7,884,250 9,442,770 9,718,425 10,487,110 3,690,675
8.0 3,483,170 3,672,110 5,834,580 5,875,940 8,552,590 8,214,190 9,867,415 10,191,950 10,998,470 3,826,740
8.5 3,568,240 3,778,800 6,084,855 6,133,970 8,895,925 8,492,900 10,292,295 10,660,305 11,504,190 3,959,750
9.0 3,656,365 3,890,425 6,343,120 6,400,225 9,126,225 8,871,720 10,722,345 11,128,190 12,010,145 4,090,175
9.5 3,736,030 3,997,115 6,603,970 6,663,425 9,366,865 9,164,060 11,141,820 11,596,310 12,529,730 4,228,825
10.0 3,807,940 4,108,740 6,865,055 6,913,465 9,602,100 9,453,580 11,569,285 12,069,835 13,035,685 4,359,250
10.5 3,871,860 4,226,005 6,995,245 7,104,520 9,751,090 9,721,245 12,004,975 12,543,360 13,495,580 4,527,040
11.0 3,938,365 4,337,865 7,136,715 7,289,935 9,916,060 9,935,095 12,391,785 13,003,020 13,974,510 4,609,525
11.5 3,994,295 4,449,725 7,253,745 7,475,350 10,078,445 10,162,340 12,776,010 13,476,545 14,434,405 4,689,425
12.0 4,063,620 4,556,180 7,389,575 7,671,340 10,232,605 10,381,595 13,165,640 13,950,070 14,902,525 4,779,900
12.5 4,119,550 4,668,040 7,520,000 7,851,585 10,392,405 10,597,795 13,452,340 14,412,785 15,373,230 4,857,215
13.0 4,175,245 4,774,730 7,634,445 8,026,425 10,468,075 10,784,620 13,747,265 14,797,010 15,763,095 4,942,285
13.5 4,226,005 4,891,760 7,751,710 8,182,230 10,546,565 10,962,985 14,031,380 15,186,640 16,149,905 5,024,770
14.0 4,281,935 4,993,045 7,858,165 8,351,665 10,627,640 11,152,630 14,315,495 15,562,640 16,544,940 5,115,480
14.5 4,332,460 5,086,105 7,972,610 8,485,850 10,703,310 11,330,995 14,607,600 15,952,270 16,931,750 5,200,550
* Conditions and restrictions, including the UPS Terms 15.0 4,383,220 5,181,985 8,092,695 8,615,100 10,781,800 11,515,000 14,897,120 16,331,090 17,307,985 5,277,865
and Conditions of Service, apply. For details, please
contact our Customer Service Representatives or refer 15.5 4,433,745 5,259,300 8,169,540 8,682,075 10,857,470 11,631,325 15,075,720 16,691,110 17,708,190 5,368,575
to [Link]. 16.0 4,489,440 5,349,540 8,255,080 8,749,520 10,938,780 11,734,255 15,254,085 17,056,300 18,095,000 5,445,420

+ There is a weight limit of 0.5 kg for documents 16.5 4,535,030 5,435,080 8,350,960 8,816,730 11,017,270 11,845,175 15,432,920 17,424,310 18,484,865 5,536,130
enclosed in an Express Envelope. Document or Non- 17.0 4,590,960 5,522,735 8,430,625 8,889,110 11,098,345 11,956,330 15,616,925 17,784,095 18,866,505 5,616,030
Document rates will apply for envelopes weighing 17.5 4,641,485 5,613,445 8,521,335 8,956,555 11,176,835 12,061,610 15,800,930 18,143,880 19,258,720 5,703,920
over 0.5 kg.
18.0 4,681,200 5,674,545 8,587,840 9,028,935 11,258,145 12,140,100 15,906,445 18,476,640 19,512,990 5,727,890
Note: 18.5 4,715,980 5,751,860 8,667,740 9,090,740 11,339,455 12,207,780 16,006,555 18,803,995 19,767,260 5,820,950
Future Changes – Rates, charges, service explanation, 19.0 4,742,535 5,820,950 8,729,075 9,168,760 11,417,710 12,286,270 16,120,060 19,136,990 20,029,755 5,906,255
services, service availability and zones are subject to
change without prior notice.. 19.5 4,782,720 5,882,285 8,798,165 9,235,970 11,487,975 12,359,355 16,230,980 19,458,705 20,278,620 6,002,135
20.0 4,817,030 5,954,195 8,872,895 9,308,585 11,574,690 12,432,205 16,336,495 19,791,700 20,530,070 6,084,855
Export – UPS Worldwide Express Saver®
Rates shown are in Vietnamese Dong and apply to Non-Documents (Continued)
shipments originating from Vietnam. Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Shipment
Weight (kg) 1 2 3 4 5 6 7 8 9 10

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

21-44 218,315 274,245 396,915 408,665 568,230 570,815 776,675 947,050 974,075 253,095
45-70 209,620 271,660 376,940 392,215 568,230 565,175 768,920 947,050 964,205 245,340
71-99 191,760 253,095 351,560 346,860 543,790 524,990 725,210 906,395 922,845 202,335
100-299 191,760 247,925 348,035 343,335 538,385 524,990 725,210 906,395 922,845 202,335
300 and above 186,590 239,700 332,760 336,050 517,000 514,180 708,995 879,370 887,360 196,930

UPS® 10 KG Box and UPS® 25 KG Box

UPS 10 KG Box (42 cm x 34 cm x 27 cm)
A special flat rate applies for shipments weighing up to 10 kg.*
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
1-10 2,447,290 2,835,980 3,901,235 3,911,810 6,374,375 5,960,540 9,572,490 9,786,105 9,761,900 2,692,160
11 2,710,725 3,120,800 4,303,320 4,305,905 6,861,530 6,407,040 10,129,675 10,354,335 10,330,130 2,971,810
12 2,974,160 3,405,620 4,705,405 4,700,000 7,348,685 6,853,540 10,686,860 10,922,565 10,898,360 3,251,460
13 3,237,595 3,690,440 5,107,490 5,094,095 7,835,840 7,300,040 11,244,045 11,490,795 11,466,590 3,531,110
14 3,501,030 3,975,260 5,509,575 5,488,190 8,322,995 7,746,540 11,801,230 12,059,025 12,034,820 3,810,760
15 3,764,465 4,260,080 5,911,660 5,882,285 8,810,150 8,193,040 12,358,415 12,627,255 12,603,050 4,090,410
Above 15 Apply the UPS Worldwide Express Saver 25 KG Box Rates

UPS 25 KG Box (50 cm x 45 cm x 34 cm)

A special flat rate applies for shipments weighing up to 25 kg.*
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
16-25 4,479,100 5,342,960 7,221,785 7,272,310 10,324,725 9,526,430 14,310,090 15,056,920 15,019,085 5,171,410
26 4,742,535 5,627,780 7,634,680 7,677,215 10,841,725 9,983,740 14,878,320 15,638,780 15,598,125 5,456,230
27 5,005,970 5,912,600 8,047,575 8,082,120 11,358,725 10,441,050 15,446,550 16,220,640 16,177,165 5,741,050
28 5,269,405 6,197,420 8,460,470 8,487,025 11,875,725 10,898,360 16,014,780 16,802,500 16,756,205 6,025,870
29 5,532,840 6,482,240 8,873,365 8,891,930 12,392,725 11,355,670 16,583,010 17,384,360 17,335,245 6,310,690
30 5,796,275 6,767,060 9,286,260 9,296,835 12,909,725 11,812,980 17,151,240 17,966,220 17,914,285 6,595,510
Above 30 Apply the UPS Worldwide Express Save Non-Document Rates

For UPS 10 KG Box and UPS 25 KG Box, the shipping charges will be billed to shipper, duty and tax will be billed to receiver.
Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our
Customer Service Representatives or refer to [Link].

* The UPS 10 KG Box is designed to hold a maximum

weight of 15 kg. The UPS 25 KG Box is designed
to hold a maximum weight of 30 kg. It is not
recommended that shipments sent in the respective
boxes exceed the maximum weight limits.
#
In some instances, shipments may be more
economically charged if rated at a higher billable
weight than the actual billable weight (“Deficit
Weight Billing”, or “DWB”). The UPS billing system
will compute both amounts using the gross shipping
rates and take the lower of the two before applying
any customised incentives to finalise the charges.
DWB is applied by default. If you encounter any
billing issues due to DWB and/or wish to opt out of
DWB for actual billable weight of the shipment to
be charged in all instances, please contact your sales
representative.

Note:
Future Changes – Rates, charges, service explanation,
services, service availability and zones are subject to
change without prior notice.
Export – UPS Worldwide Expedited
Rates shown are in Vietnamese Dong and apply Non-Documents
to shipments originating from Vietnam. Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10
1.0 1,261,010 1,476,270 1,749,810 1,802,685 1,816,080 1,864,490 2,017,005 2,428,255 2,777,935 1,260,775
2.0 1,507,055 1,754,745 2,220,280 2,241,430 2,443,295 2,561,735 2,777,700 3,320,315 3,817,575 1,549,590
3.0 1,740,880 2,011,365 2,700,385 2,689,340 3,066,985 3,193,650 3,534,635 4,201,095 4,783,425 1,819,370
4.0 1,966,480 2,256,705 3,161,925 3,141,480 3,672,345 3,756,475 4,299,090 5,091,040 5,690,525 2,083,275
5.0 2,183,855 2,499,695 3,637,330 3,612,420 4,279,585 4,347,265 5,063,780 5,972,055 6,591,045 2,345,065
6.0 2,362,220 2,676,650 4,076,545 4,066,910 4,798,230 4,910,090 5,726,480 6,734,630 7,439,865 2,558,915
7.0 2,526,250 2,862,300 4,513,175 4,542,080 5,317,110 5,477,145 6,379,545 7,492,975 8,279,755 2,768,770
UPS Worldwide Expedited services 8.0 2,682,055 3,047,950 4,959,440 4,994,455 5,815,780 5,996,495 7,005,820 8,255,550 9,128,575 2,984,735
For your important shipments that
9.0 2,815,300 3,229,135 5,391,605 5,440,250 6,205,880 6,476,365 7,612,825 9,013,895 9,968,465 3,190,360
do not require urgent express delivery,
10.0 2,932,095 3,410,320 5,835,285 5,876,410 6,529,475 6,901,010 8,214,190 9,776,470 10,819,635 3,400,215
UPS Worldwide Expedited shipments can be
11.0 3,032,440 3,600,435 6,066,055 6,196,480 6,743,090 7,252,570 8,798,165 10,532,465 11,598,895 3,595,500
delivered in as little as three business days within
12.0 3,129,025 3,781,620 6,281,080 6,520,780 6,958,115 7,578,515 9,347,595 11,299,505 12,369,225 3,728,275
Asia and from Asia to major business centres in
Europe and North and South America. 13.0 3,215,035 3,963,040 6,489,290 6,822,285 7,118,385 7,872,735 9,760,490 11,985,705 13,083,390 3,854,940
14.0 3,297,050 4,144,225 6,679,405 7,098,880 7,226,720 8,141,340 10,163,985 12,605,635 13,732,225 3,990,065
Refer to Worldwide Zone Charts for the full list of 15.0 3,375,070 4,300,970 6,878,685 7,322,835 7,331,765 8,405,950 10,576,880 13,228,150 14,365,550 4,116,730
countries/territories in Asia where this service is 16.0 3,456,850 4,440,090 7,016,630 7,437,045 7,438,455 8,565,985 10,830,445 13,815,650 15,018,850 4,247,390
guaranteed for export. 17.0 3,535,105 4,583,910 7,166,090 7,555,720 7,546,790 8,728,135 11,088,005 14,405,265 15,659,225 4,380,400
18.0 3,604,665 4,709,870 7,299,570 7,674,630 7,655,595 8,862,320 11,293,630 14,966,210 16,195,730 4,467,820
19.0 3,651,665 4,831,365 7,419,655 7,793,540 7,763,930 8,969,010 11,445,205 15,500,835 16,624,605 4,606,940
20.0 3,709,240 4,942,050 7,541,855 7,912,215 7,870,620 9,075,465 11,598,895 16,031,230 17,040,085 4,746,060

For shipment weight above 20 kg (Price Per kg unless Deficit Weight applies)
#

21-44 168,025 227,715 337,225 347,330 386,340 416,655 551,310 767,040 808,400 197,400
45-70 161,445 225,365 320,305 333,465 386,340 412,660 545,905 767,040 800,410 191,525
71-99 147,580 210,090 298,920 294,925 369,890 383,285 514,885 734,140 765,865 157,685
100-299 147,580 205,860 295,865 291,870 366,130 383,285 514,885 734,140 765,865 157,685
300 and above 143,585 199,045 282,940 285,760 351,560 375,295 503,370 712,285 736,490 153,690

Note:
Future Changes – Rates, charges, service explanation,
services, service availability and zones are subject to
change without prior notice.
Import – UPS Worldwide Express
Rates shown are in Vietnamese Dong and UPS Express® Envelope and Documents
apply to shipments to Vietnam. Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10 11
UPS Express
1,423,395 1,523,035 1,586,720 1,704,925 2,103,720 2,149,545 2,331,905 2,577,480 2,667,250 2,971,575 1,326,575
Envelope+
0.5 1,423,395 1,523,035 1,749,575 1,875,535 2,326,500 2,271,745 2,519,435 2,690,750 2,695,215 2,971,575 1,459,115
1.0 1,585,780 1,711,740 2,077,165 2,173,985 2,869,115 2,749,735 3,127,615 3,314,205 3,293,760 3,611,245 1,687,300
1.5 1,754,275 1,871,540 2,411,335 2,490,060 3,371,075 3,270,260 3,748,015 3,920,270 3,886,665 4,239,635 1,873,890
2.0 1,913,135 2,236,260 2,728,350 2,792,270 3,902,880 3,741,905 4,351,730 4,484,505 4,449,255 4,884,945 2,023,820
2.5 2,132,860 2,563,145 3,090,485 3,168,270 4,504,950 4,324,000 5,104,905 5,185,980 5,147,440 5,603,340 2,236,025
3.0 2,307,700 2,780,285 3,541,920 3,607,485 5,051,325 4,868,260 5,652,925 5,733,060 5,752,095 6,255,230 2,436,950
3.5 2,493,585 2,979,330 3,845,775 3,994,530 5,608,275 5,442,835 6,084,385 6,339,125 6,258,520 6,916,520 2,615,080
UPS Worldwide Express services 4.0 2,656,910 3,222,320 4,149,160 4,304,965 6,099,660 5,968,295 6,702,435 6,961,640 6,862,235 7,515,065 2,822,350
For all your urgent import shipments,
4.5 2,889,090 3,384,940 4,463,825 4,646,890 6,596,920 6,495,165 7,258,915 7,487,570 7,371,950 8,186,930 3,004,710
UPS Worldwide Express shipments are
5.0 3,065,810 3,564,245 4,773,085 4,951,685 7,119,795 6,975,740 7,819,625 7,992,820 7,964,385 8,826,835 3,212,920
guaranteed delivery by 12:00 noon
or 2:00 pm to most areas in your Non-Documents
country.*
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10 11
0.5 1,547,005 1,692,235 2,034,395 2,131,215 2,475,020 2,442,590 2,680,410 2,832,455 2,807,545 3,127,850 1,658,160
UPS Worldwide Express Plus
1.0 1,723,725 1,860,495 2,387,600 2,470,320 3,020,220 2,988,730 3,292,115 3,452,385 3,431,000 3,841,780 1,917,365
service
1.5 1,886,110 2,034,395 2,709,550 2,766,655 3,548,500 3,554,610 3,904,290 4,083,830 4,048,580 4,558,765 2,154,010
For time-definite delivery of your
extremely urgent shipments, UPS 2.0 2,057,190 2,379,140 3,031,500 3,068,395 4,065,500 4,112,030 4,533,150 4,720,680 4,683,315 5,252,720 2,353,290
Worldwide Express Plus shipments 2.5 2,245,190 2,698,035 3,359,090 3,370,605 4,596,835 4,649,475 5,156,605 5,346,485 5,306,535 5,961,010 2,569,960
are guaranteed delivery by 9:00 am 3.0 2,379,140 2,866,295 3,689,500 3,681,040 5,102,320 5,124,645 5,768,310 5,971,820 5,929,990 6,584,465 2,769,240
or 11:00 am to selected areas in your 3.5 2,544,345 3,040,195 4,006,045 3,994,530 5,608,275 5,553,990 6,337,950 6,603,265 6,519,370 7,204,865 2,971,575
locations.* 4.0 2,683,700 3,222,320 4,322,120 4,304,965 6,099,660 6,028,690 6,839,205 7,103,580 7,148,230 7,828,085 3,171,090
4.5 2,889,090 3,384,940 4,649,945 4,646,890 6,596,920 6,495,165 7,332,235 7,487,570 7,759,935 8,440,260 3,376,010
5.0 3,065,810 3,564,245 4,971,895 4,951,685 7,119,795 6,975,740 7,819,625 8,073,425 8,383,390 9,006,845 3,570,120
Add VND 940,000 to the appropriate
5.5 3,108,345 3,684,095 5,265,175 5,248,020 7,518,120 7,393,805 8,173,770 8,320,880 8,765,970 9,230,565 3,732,505
UPS Worldwide Express rate for each
6.0 3,227,960 3,817,810 5,569,970 5,567,385 7,953,105 7,831,845 8,573,270 8,767,380 9,000,970 9,474,260 3,894,890
UPS Worldwide Express Plus shipment.
6.5 3,339,115 3,957,635 5,860,665 5,894,740 8,416,525 8,280,930 8,984,050 9,216,700 9,406,345 9,907,835 4,059,860
7.0 3,447,450 4,082,655 6,165,460 6,222,565 8,797,930 8,738,945 9,383,550 9,666,020 9,808,430 10,327,075 4,210,965
For document shipments weighing 7.5 3,570,120 4,208,145 6,470,490 6,541,695 9,230,330 9,182,390 9,788,690 10,101,005 10,222,265 10,763,235 4,378,990
over 5.0 kg, refer to the UPS 8.0 3,661,065 4,347,735 6,775,285 6,843,670 9,622,780 9,566,380 10,188,190 10,561,840 10,624,585 11,196,810 4,535,970
Worldwide Express Non-Document 8.5 3,758,120 4,473,225 7,065,980 7,142,590 9,964,940 9,890,680 10,602,025 11,005,520 11,038,185 11,647,305 4,700,940
rates. 9.0 3,849,065 4,606,940 7,364,900 7,450,675 10,176,675 10,300,285 11,006,930 11,460,480 11,556,830 12,154,670 4,852,045
9.5 3,926,145 4,726,555 7,669,930 7,758,290 10,391,465 10,584,635 11,401,025 11,906,980 11,964,790 12,678,720 5,008,790
10.0 4,011,450 4,860,740 7,969,085 8,048,750 10,597,795 10,831,855 11,811,570 12,307,890 12,366,875 13,188,670 5,083,050
10.5 4,071,375 5,003,150 8,122,775 8,276,700 10,809,530 11,193,285 12,177,230 12,686,005 12,757,915 13,658,905 5,268,230
11.0 4,139,760 5,136,865 8,285,160 8,490,550 11,027,140 11,434,865 12,341,495 12,851,210 13,101,015 14,137,835 5,353,535
11.5 4,199,685 5,268,230 8,421,930 8,703,930 11,236,290 11,838,830 12,505,760 13,015,945 13,579,710 14,610,890 5,444,480
12.0 4,279,585 5,390,665 8,584,550 8,934,935 11,448,025 12,091,690 12,828,650 13,175,040 14,055,585 15,084,180 5,535,895
12.5 4,333,400 5,521,560 8,732,600 9,142,910 11,665,635 12,347,605 13,112,060 13,348,470 14,523,000 15,557,000 5,632,715
13.0 4,387,685 5,647,050 8,863,495 9,345,245 11,781,490 12,560,985 13,401,110 13,513,675 14,911,220 15,953,915 5,729,535
13.5 4,441,735 5,786,640 9,000,265 9,527,605 11,871,730 12,765,905 13,676,060 13,888,970 15,296,385 16,344,720 5,826,590
14.0 4,504,480 5,906,255 9,125,755 9,724,065 11,959,385 12,990,330 13,953,595 14,167,680 15,682,020 16,741,635 5,929,050

* Conditions and restrictions, including 14.5 4,558,530 6,020,230 9,256,885 9,877,990 12,047,040 13,198,070 14,234,185 14,452,030 16,072,825 17,132,440 6,031,510
the UPS Terms and Conditions of 15.0 4,606,940 6,137,260 9,393,655 10,031,680 12,134,460 13,411,215 14,517,595 14,739,200 16,449,530 17,517,840 6,122,925
Service, apply. For details, please contact
15.5 4,661,225 6,225,150 9,490,475 10,108,760 12,216,710 13,547,750 14,687,265 14,929,785 16,817,775 17,922,980 6,231,025
our Customer Service Representatives or
refer to [Link]. 16.0 4,715,275 6,333,720 9,587,295 10,185,840 12,352,070 13,667,365 14,863,045 15,106,035 17,189,075 18,314,020 6,316,565

+ For correspondence and documents 16.5 4,769,560 6,430,540 9,698,450 10,265,270 12,462,520 13,849,255 15,041,645 15,288,160 17,557,555 18,710,465 6,419,260
only. There is a weight limit of 0.5 kg. 17.0 4,832,070 6,538,640 9,789,630 10,353,630 12,555,580 13,997,070 15,217,190 15,464,410 17,917,340 19,095,865 6,510,205
Document or Non-Document rates will
17.5 4,886,355 6,641,335 9,894,910 10,430,710 12,646,055 14,127,730 15,398,610 15,524,100 18,279,945 19,498,185 6,612,900
apply for envelopes weighing over 0.5 kg.
18.0 4,923,485 6,715,360 9,974,810 10,513,195 12,733,710 14,210,450 15,497,545 15,760,040 18,617,170 19,747,520 6,641,335
Note: 18.5 4,951,685 6,809,360 10,063,170 10,584,635 12,832,410 14,292,700 15,644,890 15,874,015 18,942,880 20,005,550 6,752,490
Future Changes – Rates, charges, service
19.0 4,988,815 6,889,260 10,134,375 10,678,635 12,920,065 14,381,060 15,917,020 16,149,905 19,280,105 20,274,625 6,849,310
explanation, services, service availability
and zones are subject to change without 19.5 5,031,585 6,960,465 10,219,915 10,755,480 12,996,440 14,469,185 16,186,095 16,263,645 19,606,050 20,523,725 6,957,410
prior notice. 20.0 5,068,715 7,045,770 10,302,400 10,841,020 13,089,500 14,554,490 16,257,065 16,439,660 19,940,220 20,781,755 7,060,105
Import – UPS Worldwide Express
Rates shown are in Vietnamese Dong Non-Documents (Continued)
and apply to shipments to Vietnam.
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10 11

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

21-44 230,770 324,770 464,595 487,390 649,775 685,495 787,720 796,415 954,805 980,420 302,210
45-70 221,370 311,845 436,630 448,380 636,850 658,000 779,730 796,415 954,805 980,420 281,060
71-99 204,920 296,335 404,435 404,435 615,935 614,055 705,470 724,975 915,090 935,065 242,050
100-299 200,925 290,460 404,435 404,435 609,825 614,055 705,470 717,925 915,090 935,065 239,700
300 and above 193,640 282,000 387,515 393,155 587,735 602,775 694,190 702,415 892,530 903,810 230,770

UPS Worldwide Express Saver 3.5 2,352,350 2,810,600 3,628,165 3,768,460 5,290,790 5,134,750 5,739,875 5,980,280 5,904,375 6,525,010 2,467,030
service 4.0 2,506,510 3,039,960 3,914,395 4,061,270 5,754,445 5,630,600 6,323,145 6,567,545 6,473,780 7,089,715 2,662,550
For an economical alternative to 4.5 2,725,530 3,193,180 4,211,200 4,383,925 6,223,505 6,127,625 6,848,135 7,063,630 6,954,825 7,723,510 2,834,570
UPS Worldwide Express shipping, 5.0 2,892,380 3,362,380 4,502,835 4,671,565 6,716,770 6,580,940 7,377,120 7,540,210 7,513,420 8,327,225 3,031,265
UPS Worldwide Express Saver shipping
provides money-back guaranteed*
Non-Documents
delivery by end-of-day.
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10 11
0.5 1,459,585 1,596,590 1,919,245 2,010,425 2,334,725 2,304,410 2,528,600 2,672,185 2,648,685 2,950,895 1,564,395
For document shipments weighing
over 5.0 kg, refer to the 1.0 1,626,200 1,755,215 2,252,475 2,330,495 2,849,140 2,819,530 3,105,760 3,257,100 3,236,890 3,624,405 1,808,795

UPS Worldwide Express Saver 1.5 1,779,420 1,919,245 2,556,095 2,609,910 3,347,575 3,353,450 3,683,155 3,852,590 3,819,455 4,300,735 2,032,045
Non-Document rates. 2.0 1,940,630 2,244,485 2,859,715 2,894,730 3,835,435 3,879,145 4,276,530 4,453,485 4,418,235 4,955,445 2,220,280
2.5 2,118,055 2,545,285 3,168,975 3,179,785 4,336,690 4,386,510 4,864,735 5,043,805 5,006,205 5,623,785 2,424,495
3.0 2,244,485 2,704,145 3,480,820 3,472,830 4,813,505 4,834,420 5,441,895 5,633,890 5,594,175 6,211,755 2,612,495
3.5 2,400,290 2,868,175 3,779,270 3,768,460 5,290,790 5,239,560 5,979,105 6,229,380 6,150,185 6,796,905 2,803,315
4.0 2,531,890 3,039,960 4,077,485 4,061,270 5,754,445 5,687,470 6,452,160 6,701,495 6,743,560 7,385,110 2,991,550
4.5 2,725,530 3,193,180 4,386,745 4,383,925 6,223,505 6,127,625 6,917,225 7,063,630 7,320,720 7,962,505 3,184,955
5.0 2,892,380 3,362,380 4,690,365 4,671,565 6,716,770 6,580,940 7,377,120 7,616,585 7,908,925 8,497,130 3,368,020
5.5 2,932,330 3,475,415 4,967,195 4,950,980 7,092,535 6,975,270 7,711,055 7,849,940 8,269,885 8,707,925 3,521,240
6.0 3,045,365 3,601,845 5,254,600 5,252,250 7,502,845 7,388,635 8,087,995 8,271,060 8,491,490 8,937,990 3,674,460
6.5 3,150,175 3,733,680 5,529,080 5,561,275 7,940,180 7,812,340 8,475,510 8,695,000 8,873,835 9,346,890 3,830,265
7.0 3,252,400 3,851,650 5,816,485 5,870,300 8,299,965 8,244,270 8,852,450 9,118,705 9,253,360 9,742,630 3,972,675
7.5 3,368,020 3,969,855 6,104,125 6,171,335 8,707,690 8,662,805 9,234,560 9,529,250 9,643,695 10,154,115 4,131,065
8.0 3,453,795 4,101,690 6,391,765 6,456,390 9,078,285 9,024,940 9,611,500 9,964,000 10,023,220 10,563,015 4,279,115
8.5 3,545,445 4,219,895 6,666,010 6,738,390 9,400,705 9,330,675 10,001,835 10,382,535 10,413,320 10,988,130 4,434,920
9.0 3,631,220 4,346,325 6,948,010 7,028,850 9,600,455 9,717,250 10,383,945 10,811,645 10,902,590 11,466,590 4,577,330
9.5 3,703,835 4,459,125 7,235,885 7,319,075 9,803,260 9,985,385 10,755,715 11,233,000 11,287,520 11,961,030 4,725,380
10.0 3,784,440 4,585,555 7,518,120 7,593,085 9,997,840 10,218,740 11,142,995 11,611,350 11,666,810 12,442,075 4,795,175
10.5 3,840,840 4,719,975 7,663,115 7,808,345 10,197,590 10,559,490 11,487,975 11,968,080 12,035,760 12,885,755 4,970,015
11.0 3,905,465 4,846,170 7,816,335 8,009,975 10,402,980 10,787,440 11,642,840 12,123,650 12,359,355 13,337,660 5,050,620
11.5 3,961,865 4,970,015 7,945,350 8,211,370 10,600,145 11,168,610 11,797,940 12,279,220 12,811,025 13,783,925 5,136,395
12.0 4,037,300 5,085,400 8,098,570 8,429,215 10,799,895 11,407,370 12,102,500 12,429,385 13,260,110 14,230,425 5,222,405
12.5 4,088,295 5,209,010 8,238,395 8,625,440 11,005,285 11,648,715 12,369,695 12,592,945 13,700,970 14,676,455 5,313,820
13.0 4,139,290 5,327,215 8,361,770 8,816,260 11,114,560 11,849,875 12,642,530 12,748,750 14,067,100 15,050,810 5,405,235
13.5 4,190,285 5,459,050 8,490,785 8,988,280 11,199,865 12,043,280 12,901,970 13,102,895 14,430,645 15,419,525 5,496,885
14.0 4,249,505 5,571,850 8,609,225 9,173,695 11,282,585 12,255,015 13,163,760 13,365,625 14,794,190 15,793,880 5,593,470
14.5 4,300,500 5,679,480 8,733,070 9,318,925 11,365,070 12,451,005 13,428,370 13,633,995 15,162,905 16,162,595 5,690,290
* Conditions and restrictions, including
the UPS Terms and Conditions of 15.0 4,346,325 5,789,695 8,862,085 9,463,920 11,447,555 12,651,930 13,695,800 13,904,950 15,518,460 16,526,375 5,776,300
Service, apply. For details, please contact 15.5 4,397,320 5,872,885 8,953,265 9,536,535 11,525,105 12,780,710 13,855,835 14,084,725 15,866,025 16,908,485 5,878,290
our Customer Service Representatives or
16.0 4,448,315 5,975,110 9,044,680 9,609,150 11,652,945 12,893,745 14,021,745 14,251,105 16,216,175 17,277,435 5,958,895
refer to [Link].
16.5 4,499,545 6,066,525 9,149,490 9,684,350 11,757,050 13,065,295 14,190,240 14,422,890 16,563,740 17,651,555 6,055,715
+ For correspondence and documents
17.0 4,558,530 6,168,515 9,235,500 9,767,775 11,844,940 13,204,885 14,355,915 14,589,035 16,903,080 18,014,865 6,141,725
only. There is a weight limit of 0.5 kg.
Document or Non-Document rates will 17.5 4,609,760 6,265,570 9,334,905 9,840,390 11,930,245 13,328,025 14,526,995 14,645,435 17,245,240 18,394,625 6,238,545
apply for envelopes weighing over 0.5 kg. 18.0 4,644,775 6,335,365 9,410,340 9,918,175 12,012,730 13,406,045 14,620,525 14,867,980 17,563,195 18,629,625 6,265,570
18.5 4,671,565 6,423,960 9,493,530 9,985,620 12,106,025 13,483,830 14,759,410 14,975,375 17,870,575 18,873,085 6,370,380
Note:
Future Changes – Rates, charges, service 19.0 4,706,345 6,499,395 9,560,740 10,074,215 12,188,745 13,567,020 15,016,030 15,235,755 18,188,765 19,126,885 6,461,560
explanation, services, service availability 19.5 4,746,765 6,566,370 9,641,345 10,146,830 12,260,655 13,650,210 15,269,830 15,343,150 18,496,145 19,362,120 6,563,785
and zones are subject to change without
20.0 4,781,780 6,646,975 9,719,365 10,227,435 12,348,545 13,730,580 15,336,805 15,509,295 18,811,515 19,605,345 6,660,605
prior notice.
Import – UPS Worldwide Express Saver®
Rates shown are in Vietnamese Dong and Non-Documents (Continued)
apply to shipments to Vietnam. Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Shipment
Weight (kg) 1 2 3 4 5 6 7 8 9 10 11

For shipment weight above 20 kg (Price per kg unless Deficit Weight# applies)

21-44 217,610 306,440 438,275 459,660 613,115 646,720 743,070 751,295 900,755 924,960 285,055
45-70 208,915 294,220 411,955 423,000 600,660 620,870 735,550 751,295 900,755 924,960 265,080
71-99 193,405 279,415 381,640 381,640 581,155 579,510 665,520 684,085 863,390 881,955 228,420
100-299 189,645 274,010 381,640 381,640 575,280 579,510 665,520 677,270 863,390 881,955 226,070
300 and above 182,595 266,020 365,660 370,830 554,600 568,700 654,945 662,700 842,005 852,580 217,610

Note:
Future Changes – Rates, charges, service
explanation, services, service availability
and zones are subject to change without
prior notice.
Import – UPS Worldwide Expedited
Rates shown are in Vietnamese Dong Non-Documents
and apply to shipments to Vietnam. Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Weight (kg) 1 2 3 4 5 6 7 8 9 10 11
1.0 1,431,150 1,509,405 1,937,105 1,957,550 2,279,265 2,227,565 2,484,655 2,931,390 2,751,380 3,117,040 1,392,845
2.0 1,707,745 1,930,055 2,459,510 2,431,545 3,068,395 3,064,635 3,421,130 3,874,445 3,755,535 4,261,490 1,709,625
3.0 1,974,940 2,325,560 2,993,430 2,917,055 3,706,420 3,722,635 4,353,375 4,788,830 4,755,225 5,342,255 2,011,600
4.0 2,228,035 2,614,375 3,506,670 3,411,495 4,373,350 4,379,225 4,968,135 5,629,190 5,732,120 6,351,110 2,303,470
5.0 2,545,285 2,891,675 4,033,775 3,924,030 5,037,460 5,067,305 5,532,840 6,245,595 6,722,645 7,307,560 2,593,225
6.0 2,679,940 3,097,535 4,519,050 4,411,890 5,627,075 5,689,115 5,823,300 6,616,895 7,217,790 7,686,615 2,792,505
7.0 2,862,065 3,312,325 5,002,210 4,931,240 6,224,915 6,183,085 6,196,715 7,112,745 7,865,215 8,378,690 3,019,280
UPS Worldwide Expedited service
8.0 3,039,255 3,527,350 5,496,885 5,423,330 6,717,945 6,768,705 6,728,050 7,572,640 8,519,690 9,084,160 3,252,165
For your important shipments that
do not require urgent express delivery, 9.0 3,195,530 3,737,675 5,975,345 5,904,375 7,104,520 7,287,820 7,268,785 8,108,675 9,267,225 9,861,305 3,478,705

UPS Worldwide Expedited shipments 10.0 3,330,420 3,943,535 6,465,555 6,378,370 7,398,505 7,664,055 7,800,120 8,708,395 9,916,765 10,700,255 3,644,380
can be delivered in as little as three 11.0 3,436,875 4,167,725 6,721,940 6,728,285 7,698,130 8,090,580 8,150,035 9,092,855 10,505,440 11,470,350 3,838,490
business days. 12.0 3,552,730 4,373,585 6,964,695 7,080,550 7,991,880 8,555,410 8,471,750 9,446,295 11,271,070 12,238,095 4,021,320
13.0 3,642,735 4,581,560 7,191,235 7,405,790 8,335,920 8,887,465 8,849,865 9,816,420 11,957,035 12,943,800 4,162,085
Refer to Worldwide Zone Charts for 14.0 3,739,555 4,791,885 7,403,910 7,705,885 8,461,880 9,191,320 9,214,585 10,291,590 12,575,085 13,582,765 4,306,845
the full list of countries/territories in 15.0 3,824,625 4,921,370 7,621,285 7,949,815 8,585,725 9,489,065 9,587,060 10,706,835 13,190,550 14,212,565 4,447,845
Asia where this service is guaranteed 16.0 3,914,630 5,078,820 7,778,500 8,071,780 8,739,650 9,670,250 9,815,245 10,973,325 13,783,690 14,858,580 4,648,065
for import. 17.0 4,011,685 5,243,320 7,942,530 8,204,790 8,883,705 9,903,605 10,049,070 11,379,405 14,367,665 15,492,845 4,790,475
18.0 4,087,355 5,385,025 8,092,930 8,331,220 9,009,665 10,054,475 10,234,250 11,745,770 14,928,845 16,021,595 4,887,060
19.0 4,141,640 5,524,380 8,222,180 8,462,350 9,141,500 10,175,265 10,511,315 12,188,510 15,460,415 16,449,060 5,040,045
20.0 4,207,910 5,650,105 8,358,480 8,590,895 9,261,585 10,297,935 10,735,740 12,562,395 15,989,870 16,860,545 5,195,145

For shipment weight above 20 kg (Price per kg unless Deficit Weight applies)
#

21-44 191,525 260,615 385,635 395,270 441,330 485,040 520,055 608,650 729,675 767,745 232,180
45-70 177,660 250,040 354,380 363,780 426,525 446,970 478,225 480,810 720,510 767,745 215,965
71-99 156,745 234,765 320,540 324,300 389,395 417,125 452,610 478,930 699,360 732,025 191,760
100-299 153,455 230,065 320,540 324,300 385,400 417,125 452,610 460,600 699,360 732,025 185,415
300 and above 135,125 215,495 307,145 315,135 371,535 409,370 445,325 457,310 681,970 707,820 178,365

Note:
Future Changes – Rates, charges, service
explanation, services, service availability
and zones are subject to change without
prior notice.
UPS Worldwide Express Freight
Rates shown are in Vietnamese Dong Export (Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location Rates)*
and apply to shipments to/from Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Vietnam. Weight (kg) 1 2 3 4 5 6 7 8 9 10

Price per kg unless Deficit Weight# applies

71-99 191,760 253,095 351,560 346,860 543,790 524,990 725,210 906,395 922,845 202,335
100-299 191,760 247,925 348,035 343,335 538,385 524,990 725,210 906,395 922,845 202,335
300 and above 186,590 239,700 332,760 336,050 517,000 514,180 708,995 879,370 887,360 196,930
Minimum Rate 13,614,960 17,969,745 24,960,760 24,627,060 38,609,090 37,274,290 51,489,910 64,354,045 65,521,995 14,365,785

Import (Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location Rates)*
UPS Worldwide Express Freight
Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
service
Weight (kg) 1 2 3 4 5 6 7 8 9 10 11
Guaranteed end-of-day delivery for
palletised shipments over 70 kg Price per kg unless Deficit Weight# applies
to more than 60 countries and 71-99 193,405 279,415 381,640 381,640 581,155 579,510 665,520 684,085 863,390 881,955 228,420
territories worldwide. Delivery 100-299 189,645 274,010 381,640 381,640 575,280 579,510 665,520 677,270 863,390 881,955 226,070
is typically within one to three
300 and above 182,595 266,020 365,660 370,830 554,600 568,700 654,945 662,700 842,005 852,580 217,610
business days, depending on
Minimum Rate 13,731,755 19,838,465 27,096,440 27,096,440 41,262,005 41,145,210 47,251,920 48,570,035 61,300,690 62,618,805 16,217,820
destination.

UPS Worldwide Express Freight Midday

Rates shown are in Vietnamese Dong Export (Door-to-Door, Drop-off, Hold at Location, and Drop-off & Hold at Location Rates)*
and apply to shipments to/from Shipment Zone Zone Zone Zone Zone Zone Zone Zone Zone Zone
Vietnam. Weight (kg) 1 2 3 4 5 6 7 8 9 10

Price per kg unless Deficit Weight# applies

71-99 203,275 268,135 372,710 367,775 576,455 556,480 768,685 960,680 978,070 -
UPS Worldwide Express Freight 100-299 203,275 262,730 368,950 364,015 570,815 556,480 768,685 960,680 978,070 -
Midday 300 and above 197,635 254,035 352,735 356,260 548,020 544,965 751,530 932,010 940,705 -
Guaranteed time-definite delivery by Minimum Rate 14,432,525 19,037,585 26,462,410 26,112,025 40,928,305 39,510,080 54,576,635 68,208,280 69,442,970 -
12:00 noon or 2:00 pm for palletised
shipments over 70 kg to more
than 30 countries and territories
worldwide. Delivery is typically
within one to three business days,
depending on destination.

* • Door-to-Door refers to shipments

sent from sender’s door to recipient’s
door.
• Drop-off refers to shipments that are
dropped off at a UPS origin facility
and delivered to the recipient’s door.
• Hold at Location refers to shipments
that are picked up at the sender’s
location and held at a UPS
destination facility for pick up.
• Drop-off and Hold at Location refer
to shipments that are dropped off at
a UPS origin facility and held at a
UPS destination facility for pick up.

#
In some instances, shipments may be
more economically charged if rated
at a higher billable weight than the
actual billable weight (“Deficit Weight
Billing”, or “DWB”). The UPS billing
system will compute both amounts
using the gross shipping rates and
take the lower of the two before Note:
applying any customised incentives to Conditions and restrictions, including the UPS Terms
finalise the charges. DWB is applied by and Conditions of Service, apply. For details, please
default. If you encounter any billing contact our Customer Service Representatives or refer
issues due to DWB and/or wish to opt to [Link].
out of DWB for actual billable weight
of the shipment to be charged in all Future Changes – Rates, charges, service explanation,
instances, please contact your sales services, service availability and zones are subject to
representative. change without prior notice.
14

Terms and Conditions

Terms and Conditions of Service

of Service
Effective September 9, 2024

THE RULES RELATING TO LIABILITY ESTABLISHED BY THE WARSAW not be accepted for transportation and will be returned to sender if found in
CONVENTION AND ANY AMENDMENTS THERETO SHALL APPLY TO THE the UPS system.
INTERNATIONAL CARRIAGE OF ANY SHIPMENT HEREUNDER INSOFAR AS THE
SAME IS GOVERNED THEREBY. (ii) No service shall be rendered in the transportation of any packages or articles
with an actual value in excess of VND 999,999,999 per package (or the local
United Parcel Service, which for purposes of these Terms and Conditions shall currency equivalent); or VND 999,999,999 per pallet for UPS Worldwide
mean the United Parcel Service operating company in the country of departure Express Freight Services shipments (or the local currency equivalent).
(“UPS”) is engaged in the international transportation of small shipments
(including “Express Envelopes”) and services incidental or additional thereto. All (iii) No service shall be rendered in the transportation of packages or pallets
shipments are subject to the terms and conditions contained in the UPS Rate and containing any prohibited article listed on the UPS website ([Link]),
Service Guide (stated at [Link] and maintained at local UPS offices), the UPS including, but not limited to, articles of unusual value (such as coins,
source document for each shipment, and those prescribed by the applicable law currency, postage stamps, negotiable instruments (except checks), money
of the jurisdiction where the shipment originates. orders), and dangerous goods. Refer to UPS Rate and Service Guide for more
information about dangerous goods. Under applicable law, certain goods
“Shipper” refers to the party contracting with UPS for services. may only be transported under prescribed conditions and certain goods are
prohibited from transportation by air.
Where carriage by air involves an ultimate destination or stop outside the
country of origin the Warsaw Convention may apply. The rules relating to liability (iv) UPS does not provide a protective service for the transportation of
established by the Convention for the Unification of Certain Rules Relating to perishable commodities or commodities requiring protection from heat
International Carriage by Air signed at Warsaw, Poland, on October 12, 1929, and or cold. Such commodities will be accepted for transportation solely at the
any amendments thereto shall apply to the international carriage of any shipment shipper’s risk for any damage arising from the transportation.
insofar as the same is governed thereby. There are no stopping places agreed
upon at the time of tender of the shipment, and UPS reserves the right to route (v) No service shall be rendered in the transportation of any shipment which
the shipment in any way UPS deems appropriate. Notwithstanding any clause is prohibited by applicable law or regulations in the origin or destination
to the contrary, international carriage by road may be subject to the provisions country, or which UPS may determine, in its sole discretion, to be so
of the Convention on the Contract for the International Carriage of Goods by prohibited. Prohibited articles found in the UPS network or restricted
Road signed at Geneva on May 19, 1956 and any amendments thereto (“the CMR articles not properly prepared in accordance with presiding regulations are
Convention”). subject to an additional prohibited item fee. UPS reserves the right in its
sole and unlimited discretion to dispose, submit to authorities or return
UPS may engage subcontractors to perform services and contracts both on its such packages to the shipper at the shipper’s expense. Such charges apply in
own behalf and on behalf of its servants, agents and subcontractors each of addition to all other applicable charges including all disposal fees.
whom shall have the benefit of these terms. No such party has the authority to
waive or vary any of these terms. All packages covered under a single UPS Waybill/ The shipper shall be responsible for the accuracy and completeness of the
consignment note (the “UPS Waybill”) shall be considered a single shipment. particulars inserted in the Waybill and for ensuring that all shipments set out
A shipment may be carried via any intermediate stopping places that UPS adequate contact details for the shipper and receiver of the shipment and that they
deems appropriate. are so packed, marked and labeled, their contents so described and classified and
are accompanied by such documentation as may (in each case) be necessary to
Unless otherwise agreed in writing prior to the tender of the shipment, the service make them suitable for transportation and to comply with the requirements of the
to be provided by UPS is limited to the pickup, transportation, customs clearance effective Rate and Service Guide and applicable law.
where applicable and delivery of the shipment. The shipper acknowledges that
shipments will be consolidated with those of other shippers for transport and Large Package Surcharge
that UPS may not monitor the inbound and outbound movement of individual An additional charge will be applied to a package considered large. A package is
shipments at all handling centres. considered a “Large Package” when its length plus girth [(2 x width) + (2 x height)]
combined exceeds 300cm (118 inch), but does not exceed the maximum UPS size
Commodities Handled and Restrictions on Service of 400cm (157 inch). Large Packages is delivered to take charge for a minimum
UPS offers transportation of general commodities, as usually defined, subject to billable weight of 40 kg (90 pounds).
the following restrictions:
An Additional Handling Charge will not be assessed when a Large Package
(i) Subject to the terms and conditions relevant to UPS Worldwide Express Surcharge is applied.
Freight Services below, no service shall be rendered in the transportation of
any packages or articles with an actual weight of more than 70 kilograms (or Over Maximum Limits Charges
150 lbs) or exceed 274 centimetres (or 108 inches) in length or a total of 400 Packages that exceed the weight or size restrictions set forth in the Terms and
centimetres (or 157 inches) in length and girth combined. If found in the UPS Conditions of Service (“Items Not Accepted for Transportation”) are subject to
system, they are subject to one or more of the following additional charges: one or more of the following additional charges: Over Maximum Weight, Over
Over Maximum Weight, Over Maximum Length, or Over Maximum Size. UPS Maximum Length, or Over Maximum Size. Such charges apply in addition to all
Worldwide Express Freight Services pallets that exceed maximum size and other applicable charges, including but not limited to the Large Package Surcharge.
weight limits, as set forth (in the UPS Rate and Service Guide) at [Link] will
15

Terms and Conditions

Terms and Conditions of Service

of Service
Effective September 9, 2024

(Continued)

Additional Handling Charge of shipping, to the extent permitted by law and that (ii) the PLD Email Address(es)
An Additional Handling Charge will be applied for any package that requires is accurate and is controlled by the Consignee or associated addressee for the
special handling, in UPS’s discretion, including, but not limited to: Shipment with which it is associated. The Shipper shall defend, indemnify and hold
harmless UPS, its parent corporation, and affiliated companies, their officers, directors,
(i) Any article that is not fully encased in corrugated cardboard, including but employees, agents, and their successors and assigns, from and against any and all
not limited to metal, wood, hard plastic, soft plastic (e.g. plastic bag) or liability, losses, damages, costs and expenses (including reasonable legal fees) of any
expanded polystyrene foam (e.g. styrofoam); nature whatsoever incurred or suffered in connection with damages arising out of or
resulting from any breach of the warranties in the previous sentence.
(ii) Any cylindrical item, such as a barrel, drum, pail, or tyre, that is not fully
encased in a corrugated cardboard shipping container; UPS Paperless Invoice Service
By using UPS Paperless Invoice service (via a UPS Automated Shipping System
(iii) Any package with the longest side exceeding 122 cm (or 48 inches) or its or any other method, including, but not limited to, an API platform or a
second longest side exceeding 76 cm (or 30 inches); third-party system) or any other means on a UPS Automated Shipping System
to electronically generate a paperless invoice, the Shipper authorizes UPS
(iv) Any package with an actual weight greater than 25 kg (or 55 pounds); and (or any UPS affiliate) to use the information the Shipper submits electronically
to facilitate the delivery, export and/or import of the Shipment, including
(v) Each package, except for UPS Worldwide Express Freight Services shipments, the Shipper’s letterhead and electronic signature and the data, documents,
if average weight per package is greater than 25 kg (55 pounds) and the and information that the Shipper provides to generate true, correct, and paperless
weight for each package is not specified on the source document or the UPS invoices that reflect, in all material respects, the Shipper’s actual commercial
shipping system used. invoice and the Shipper’s sale transactions of merchandise to its buyers
(i.e., the “Sold To” Parties) and that are necessary to expedite in accordance with
UPS reserves the right to assess the Additional Handling Charge for any package law the export and customs clearance of international Shipments.
that, in UPS’s sole discretion, requires special handling.
The Shipper agrees to indemnify and hold harmless UPS, its parent corporation,
Oversize Pallet Handling Surcharge and affiliated companies, their officers, directors, employees, and agents from any
Oversize Pallet Handling Surcharge will be applied for UPS Worldwide and all claims asserted and liability or losses suffered by reason of any incorrect,
Express Freight Services that is classified Oversize. A pallet is considered incomplete, or false statement contained in the data, invoices, certificates of
Oversize when its dimensions exceed the thresholds set forth at origin or international trade documents provided by Shipper.
[Link]
The Shipper shall provide to UPS in advance all required information including,
UPS Worldwide Express Freight Services pallets are subject to maximum but not limited to, the true and accurate price at which the merchandise
size restrictions (which vary by origin and destination) as set forth at was sold to the “Sold To” Party, any required additions to customs value
[Link] Pallets that (e.g., dutiable commissions, royalty/license fees, assists, packing costs,
exceed these size restrictions require prior approval from UPS and are subject to an and proceeds of subsequent sales), the currency of the sale, country of origin,
Oversize Pallet Handling Surcharge if accepted by UPS for service. terms of sale, the quantities, ultimate Consignee, and a complete commercial
description of the merchandise.
Timely Upload of PLD
The Shipper must provide Timely Upload of Package Level Detail (“PLD”) to UPS. If By using the service, Shipper represents and certifies that the data, documents,
timely upload of PLD is not provided, certain UPS services are unavailable, including and information the Shipper provides is true, complete, and accurate and that the
but not limited to Paperless Invoice Service and Service Guarantee. Timely Upload of paperless invoice the Shipper prepares is, in all material respects, an electronic
PLD as use in these Terms refers to the electronic transmission of all applicable PLD copy of the actual commercial invoice provided to the buyer.
information to UPS at or before the time that Shipments are tendered to UPS. PLD
includes, but is not limited to, Consignee’s full name, complete delivery address, and The Shipper shall have an affirmative, non-delegable duty to disclose to UPS any
Shipment dimensions and weight. and all required commercial invoice information, in accordance with 19 C.F.R.
Part 141, Subpart F (Invoices) for shipments entering the United States and any
By including the email address of the Consignee or associated addressee in PLD other laws governing valuation and invoicing requirements of other countries
for a Shipment (“PLD Email Address(es)”), the Shipper acknowledges and agrees of destination or origin, and to ensure its accuracy and completeness. In some
that UPS may send notifications related to the delivery of such Shipment to the instances, applicable laws and regulations may require the use of original invoices,
Shipment’s associated PLD Email Address(es) and may use such PLD Email Address(es) certificates of origin or other international trade documents.
in accordance with the UPS Privacy Notice in effect at the time of shipping, to the
extent permitted by law. The Shipper warrants that (i) informed and specific consent The Shipper acknowledges that Shipper has an affirmative and non-delegable
has been secured from the individual associated with each PLD Email Address(es) to duty to determine whether a Shipment requires an original invoice, certificate of
receive notifications related to the delivery of such Shipments and for use by UPS of origin, or other international trade document, and that Shipper will attach such an
the PLD Email Address in accordance with the UPS Privacy Notice in effect at the time original document to the Shipment when required by law.
16

Terms and Conditions of Service

Effective September 9, 2024

(Continued)

The Shipper shall maintain and produce to UPS, if requested, a copy of the original when the service is requested. The applicable charges will be those set forth in
commercial invoice (between the buyer and the seller) and provide timely upload the UPS Rates in effect at the time the charge is applied.
of PLD to use UPS Paperless Invoice service.
UPS Returns Plus
The Shipper further acknowledges that a Shipment tendered to UPS (or any UPS (i) 1 UPS Pickup Attempt
affiliate) using this service is also subject to the terms and conditions set forth in A shipper can request that UPS make one pickup attempt to retrieve a package or
the effective UPS Technology Agreement, which is available at [Link]. pallet from an address. The maximum actual or declared value for each domestic
1 UPS Pickup Attempt service shipment is VND 23,500,000 per shipment. The
UPS Import Control® maximum actual or declared value for each international 1 UPS Pickup Attempt
UPS Import Control service allows a shipper to process an import shipment, shipment is VND 1,175,000,000 per package or VND 2,350,000,000 per pallet;
including commercial invoice. Where available, the shipper can use UPS Import provided that for any international 1 UPS Pickup Attempt shipment with an actual
Control service to create a Print Import Label or Electronic Import Label to provide or declared value in excess of VND 23,500,000 per pallet or package, the shipper
to the sender of the shipment, or a shipper may request UPS 1 Pickup Attempt or must ensure that a UPS high value shipment summary is generated and signed
UPS 3 Pickup Attempts, to request that UPS make pickup attempts to retrieve import by the UPS driver upon tender of the shipment to UPS. If no high value shipment
shipments from a sender’s address. 3 UPS Pickup Attempts is not available for UPS summary is obtained and signed, the maximum actual or declared value of
Worldwide Express Freight Services. UPS Import Control service is available only in each such shipment is limited to VND 23,500,000 per shipment or pallet. Upon
countries where UPS pickup services are available. An additional charge for each UPS delivery, a package returned using 1 UPS Pickup Attempt service will be charged
Import Control label as set forth in the UPS Rates in effect at the time the charge is the rate calculated from the pickup location to the destination via the service
applied. selected. An additional charge for each 1 UPS Pickup Attempt service package
will be assessed when 1 UPS Pickup Attempt service is requested. The applicable
UPS Import Control service is available for packages and pallets through charges will be those set forth in the UPS Rates in effect at the time the charge is
WorldShip® software, the UPS CampusShip® portal, UPS Internet Shipping, or UPS applied.
Developer Kit and also for packages that are processed through WorldShip or an
UPS Ready® [Link] containing certain items are prohibited from being (ii) 3 UPS Pickup Attempts
shipped and are not accepted by UPS for UPS Import Control service, including but not A shipper can request that UPS make three pickup attempts to retrieve a package
limited to shipments containing Hazardous Materials shipments requiring shipping from an address. This service is not available for UPS Worldwide Express Freight
papers, or firearms shipments requiring Confirmation of Delivery service (C.O.D). C.O.D Services. The maximum actual or declared value for each domestic 3 UPS Pickup
service is not available for UPS Import Control shipments. Attempts service shipment is VND 1,175,000,000. The maximum actual or
declared value for each international 3 UPS Pickup Attempts service shipment is
The maximum actual or declared value for a UPS Import Control shipment is VND VND 1,175,000,000; provided that for any 3 UPS Pickup Attempts shipment with
1,175,000,000 per package and VND 2,350,000,000 per pallet; provided that for any an actual or declared value in excess of VND 23,500,000, the shipper must ensure
UPS Import Control package or pallet with an actual or declared value in excess of that a UPS high value shipment summary is generated and signed by the UPS
VND 23,500,000, the shipper must ensure that a UPS high value shipment summary is driver upon tender of the shipment to UPS. If no high value shipment summary
generated and signed by the UPS driver upon tender of the shipment to UPS. If no high is obtained and signed, the maximum actual or declared value for each such
value shipment summary is obtained and signed, the maximum actual or declared shipment is limited to VND 23,500,000 per shipment or pallet.
value of each such shipment is limited to VND 23,500,000.
Deliveries Attempted Three Times Without Extra Charge
Print Return Label; Electronic Return Label Where applicable, if UPS is unable to complete delivery of a shipment, a notice
Shipments can be returned from an address using Print Return, or Electronic will be left at the consignee’s address stating that delivery has been attempted.
Return Labels. Thereafter, a second, and if necessary, a third attempt to deliver the packages
will be made without additional charge. For UPS Worldwide Express Freight®
The maximum actual or declared value for each domestic Print Return Label, or shipments, only one delivery attempt will be made; subsequent delivery attempts
Electronic Return Label shipment is USD 1,000 per package or pallet. are subject to additional charges which will be charged to the consignee.

The maximum actual or declared value for each international Print Return Label, UPS may deliver a shipment to the consignee or the consignee’s actual or
or Electronic Return Label shipment is USD 50,000 per package or USD 100,000 apparent agent or representative or pursuant to consignee’s instructions, to the
per pallet; provided that for any such shipment with an actual or declared value address or location specified in the UPS shipping system, to any person present
in excess of USD 1,000, the shipper must ensure that a UPS high value shipment at the address or location specified in the UPS shipping system, to a reasonable
summary is generated and signed by the UPS driver upon tender of the shipment alternate address or location, in accordance with trade custom or usage, pursuant
to UPS. If no high value shipment summary is obtained and signed, the maximum to UPS’s driver release procedures or delivery pursuant to UPS’s Shipper Release
actual or declared value for each such package or pallet is limited to USD 1,000. procedures. UPS does not limit delivery of a shipment to a person specified as
the consignee. UPS may use an electronic device to obtain proof of delivery and
Upon delivery, a shipment returned will be charged the rate calculated from the the shipper agrees that it will not object to UPS relying on a printed copy of this as
pickup location to the destination via the service selected. An additional charge evidence merely on the grounds that the information concerned is obtained and
for each Print Return Label, and Electronic Return Label shipment will be assessed stored in electronic form.
17

Terms and Conditions

Terms and Conditions of Service

of Service
Effective September 9, 2024

(Continued)

Special Handling of Undeliverable Shipments; Refused Shipment Returned Acceptance for carriage of any package or shipment that UPS does not accept
Shipments refused by the consignee, or which for any other reason cannot be for transportation or which shippers are prohibited from shipping, does not
delivered, will be held, and UPS will attempt to contact the shipper for further constitute a waiver of any provisions of these terms or the terms set forth in the
instructions, including return. If the return of the shipment is refused by the shipper, Rate and Service Guide, or on [Link].
or the shipment cannot otherwise be returned to the shipper, UPS will retain the
shipment for a reasonable period of time, to be determined at its sole discretion Hold for Pickup and Hold at Location Services
(not to exceed thirty days), and upon exercising reasonable commercial efforts at At the time a shipper tenders a shipment to UPS, the shipper may request that
notifying the shipper, UPS reserves the right to deal with the shipment thereafter UPS hold a domestic package at a designated UPS Customer Centre for pickup
in any manner at its sole discretion, including but not limited to disposal of the by the consignee. For each such shipment, the shipper will complete an address
package. The shipper will be responsible for payment of all charges, including, but label showing the words “Hold for Pickup,” the consignee’s name, telephone
not limited to, forwarding, disposal, or return transportation charges, as well as any number, the name of a contact person, and the full address of the designated UPS
duty and tax, if applicable. UPS will not be liable for any claims for loss or damage to Customer Centre. In addition, the shipper will apply a UPS Hold for Pickup label
a shipment refused by the shipper on return. below the address label on the shipment. Hold for Pickup label is not available for
international package shipments.
Refusal and Suspension of Service
If it comes to the attention of UPS that any shipment does not meet any of For UPS Worldwide Express Freight® shipments, the shipper may request that
the above restrictions or conditions, UPS may refuse to transport the shipment UPS hold a UPS Worldwide Express Freight shipment at a UPS Worldwide Express
and, if carriage is in progress, UPS may suspend carriage and hold the shipment. Freight Centre location for pickup by the consignee. For each such shipment, the
UPS further reserves the right to deal with such a shipment in any manner in its shipper will complete an address label showing the words “Hold for Pickup,” the
sole discretion and solely at the shipper’s risk and expense, including but not consignee’s name, telephone number, the name of a contact person, and the
limited to, returning the shipment to the shipper, submitting the shipment to full address of the consignee (designated UPS Worldwide Express Freight Centre
government authorities, or disposing of such shipment. address not required).

UPS also reserves the right to refuse to provide service, among other reasons, UPS will hold the shipment at the designated UPS Customer Centre or UPS
for any shipment which by reason of the character of its contents may, in the Worldwide Express Freight Centre and will attempt to contact the consignee at the
sole judgment of UPS, soil, taint, or otherwise damage other package or UPS’s telephone number shown on the label. Shipments not picked up within five (5)
equipment, or which is improperly or insecurely packed or wrapped. In addition, business days from the date of arrival will be considered undeliverable.
UPS reserves the right either to refuse to provide service for any shipment or to or
from any location, or to provide alternative service arrangements, when, among “UPS Worldwide Express Freight Centre” means a UPS facility where shippers may
other reasons, UPS, in its sole discretion, deems that it is unsafe or economically tender UPS Worldwide Express Freight Services pallets to UPS for transportation, and
or operationally impracticable to provide service. a consignee or other recipient may receive pallets. UPS Worldwide Express Freight
Centres that are available in Asia-Pacific are listed at [Link] under Global Locator
UPS may at its option suspend transportation of any shipment if goods are found section.
not to be acceptable for transportation for any reason whatsoever, if UPS cannot
effect delivery at the third attempt to do so, if the consignee refuses to accept Packaging
delivery, or if it cannot collect amounts due from the receiver on delivery. The It is the responsibility of the shipper to ensure that proper packaging is used and
shipper will be responsible for payment of all charges, calculated in accordance that contents are adequately and securely packed, wrapped and cushioned for
with the then current UPS rates, caused by such suspension of transportation, transportation. The use of UPS-provided packaging (including but not limited to
including, but not limited to, forwarding, disposal, or return of transportation materials, supplies and assistance) is not a guarantee that an item is sufficiently
charges as well as any duty or tax, if applicable. packaged for transportation.

The shipper will be responsible for the reasonable costs and expenses of UPS When shipping certain electronic media containing sensitive personal
(including storage), for such losses, taxes and customs duties as UPS may suffer information, it is recommended that the shipper retain a copy of the data
and for all claims made against UPS because a package does not meet any of the and secure the data on the electronic media through encryption or other
restrictions or conditions in the Commodities Handled and Restrictions on Service technological means. UPS is not liable or responsible for loss of, damage to, or
clause above or because of any refusal or suspension of carriage or return of a irretrievability of data stored on electronic media, or loss of information.
package by UPS pursuant to these terms.
UPS Worldwide Express Freight shipments must be palletised, stackable, able to
UPS will not be liable or responsible for the loss of or damage to any shipment, be lifted by forklift, and shrink-wrapped or banded to a skid. Shipper must ensure
the contents of which UPS is not authorised to accept, which UPS states it will that pallets and packaging comply with all applicable laws and regulations of the
not accept, or which UPS has a right to refuse. If UPS suspends service as set origin and destination country.
forth in these terms, the payer of any charges shall not be entitled to a refund.
18

Terms and Conditions of Service

Effective September 9, 2024

(Continued)

Right of Inspection Demand Surcharge apply cumulatively if a package meets more than one of the
UPS reserves the right, but is not required, to open and inspect any package specified criteria. Demand Surcharge apply in addition to any other applicable charges.
tendered to it for transportation. No waiver, discount, or reduction of any type to the Demand Surcharge shall apply
unless UPS agrees in writing to such waiver, discount, or reduction with specific written
In addition, UPS is a registered shipping agent and is subjected to inspection reference to the Demand Surcharge.
procedures, security screening and clearing procedures by the local airport police,
local border customs, aviation security and the relevant authorities in accordance Payment
with Vietnamese law, and that the civil and criminal penalties, including forfeiture Unless paid before shipment, all charges must be paid within 7 days of receipt of
and sale may be imposed for false or fraudulent statements or illegal transportation invoice or within such other period as the shipper may have agreed in writing with
of an explosive or explosive device. UPS. Unless proved otherwise, an invoice shall be considered for this purpose to
have been received three business days following the date of invoice.
Provisions for Customs Clearance of International Shipments
The shipper must provide required documentation for customs clearance. By providing Any payments made by UPS, including but not limited to taxes, duties or other
required documentation, the shipper certifies that all statements and information levies, on behalf of the shipper, receiver or some other party, shall be due and
relating to exportation and importation are true and correct. Furthermore, the shipper payable by the shipper on demand. Notwithstanding any billing or payment option
understands that UPS is a registered shipping agent operating under the law and is selected at the time of shipment, the shipper is ultimately liable for and agrees to
bound by inspection procedures, monitoring of international border customs, aviation pay all charges, including where the receiver or third party fails to pay any charges
security and the relevant authorities in accordance with Vietnamese law, and that the civil which they are due to pay. A late payment fee in the amount set out in UPS’s invoice
and criminal penalties, including forfeiture and sale, may be imposed for making false or may be charged on any sums outstanding as of the specified payment due date.
fraudulent statements or illegal transportation of an explosive or explosive device. When This is in addition to any legal rights and remedies available to UPS.
a shipment is tendered to UPS, UPS is thereby appointed as the agent for performance of
customs clearance, where applicable. UPS is specified as the nominal consignee for the UPS shall have a general and continuing lien on any and all shipments for which
purpose of designating a customs broker to perform customs clearance. services are being provided by UPS that come into UPS’s actual or constructive
possession or control for monies owed to UPS with regard to the shipment on
Customs penalties, storage charges, or other expenses incurred as a result of which the lien is claimed and/or any and all prior shipment(s).
an action by customs or failure by the shipper or consignee to provide proper
documentation or to obtain a required license or permit will be charged to the Missing/Invalid Account Number or Refusal Fee
consignee along with any applicable duty or tax. The shipper shall be liable in the A processing fee, set forth in the UPS Rates applicable to the shipment in effect
event of non-payment by the consignee. Where applicable, UPS provides brokerage at the time of shipping, will be charged for a missing or invalid account number
service at no additional charge for routine customs clearance subject to any when the account number is missing or it is not the correct account number for
conditions stipulated in the effective UPS Rate and Service Guide. Additional charges the bill-to party, or if it is the account number for a receiver or third party who
may be applied for the complex clearance procedures listed in the Rate Guide. fails to pay the shipping charges. In the event of non-payment by the receiver or
third party, the shipper will be billed a refusal fee plus the shipping charges.
Rates
The effective rates are the UPS Rates published in the effective UPS Rate and Service Interruption of Service
Guide for the service selected by the shipper, which apply to the shipper and the If UPS is unable to start or continue with carriage of the shipper’s shipment
shipment and are in effect at the time of shipping, plus any additional charges or rates for a reason beyond its control, the shipper will not be able to claim that UPS
for nonstandard service, additional or nonstandard usage, and any other additional is in breach of its agreement with the shipper but UPS will take all steps that
charges referenced in the effective UPS Rate and Service Guide, or those applicable are reasonably practicable in the circumstances to commence or continue the
additional rates set out in any customised contracts. To determine the amount of any carriage.
charge for UPS service, consult the effective UPS Rates, available at [Link] and upon
request at the local UPS office. UPS Worldwide Express Freight Services pallets that are UPS shall not be liable for, and the UPS Service Guarantee shall not apply to,
processed as door-to-door pallet prior to drop off at a UPS Worldwide Express Freight any interruption of service due to causes beyond UPS’s control including, but
Centre for transportation will be subject to additional fees. not limited to: the unavailability or refusal of a person to accept delivery of the
shipment, acts of God, natural disasters, war risks, acts of terrorism, hijacking,
The display currency for UPS rates and fees was revised from United States Dollar robbery, acts of public authorities acting with actual or apparent authority, acts
(USD) to Vietnamese Dong (VND) on July 12, 2020. As a result of this revision, there or omissions of customs or similar authorities, authority of law, insufficient
may be a variance of ±0.5% between the discounted rates from the published rate information provided by a customer, the application of security regulations
chart and the net charges invoiced. imposed by the government or otherwise applicable to the shipment, riots, a
government agency hold, strikes or other labor disputes, civil unrest, disruptions
Demand Surcharge of any kind in national or local air or ground transportation networks (including,
One or more Demand Surcharge will apply to certain packages tendered to UPS for but not limited to, UPS’s transportation network), pandemic, epidemic, or other
shipment during a peak or high demand period, based on service level and package public health conditions, disruption or failure of communication and information
characteristics. Details regarding the application of Demand Surcharge and peak or systems, and adverse weather conditions.
high demand periods are set forth at [Link]/rates/vn.
19

Terms and Conditions

Terms and Conditions of Service

of Service
Effective September 9, 2024

(Continued)

UPS Service Guarantee Bill Duties and Taxes to:

UPS’s on-schedule delivery of shipments for certain services and destinations (a) Shipper – The shipper pays all duties and taxes.
is supported by a money-back guarantee, as set forth in the Rate and Service (b) Receiver – The receiver pays all duties and taxes.
Guide, Details of UPS’s Service Guarantee, including its applicability and (c) Third Party – The designated third party pays all duties and taxes. This option
limitations, and the corresponding delivery and latest pick up time for the is subject to the third party having a UPS account. Shipper must indicate the
relevant service and destination are as set out on the UPS website (ups. third party’s name, account number, and country in the appropriate section
com) current at the time the goods are accepted for carriage and can also be of the UPS Waybill.
confirmed by contacting the local UPS office. Where the Service Guarantee
operates, and the conditions for the Service Guarantee as set forth in the Shipper guarantees payment of all charges payable to UPS by the receiver or third
Rate and Service Guide are fulfilled, if UPS fails to attempt delivery within party designated on the waybill. For all shipments where the shipper is not paying
the applicable time period, UPS will on request, at its option, either refund the shipping charges, the shipper must notify the bill payer prior to shipping, and that
or credit the shipper (or any other person who paid for the carriage) with the option must be indicated on the UPS Waybill in the space provided. UPS reserves the
shipping charges (or, in the case that only some of the packages or pallet in a right in its sole discretion to request advance payment of shipping charges for any
multiple package or pallet shipment fail to meet the applicable time limit, the package or pallet sent to or from any international destination or origin.
proportionate part of the shipping charges relating to those packages or pallet),
net of any surcharges, Value Added Tax, duties or any taxes and levies. UPS must A Duty and Tax Forwarding Surcharge will be applied where the duties and taxes are
also be notified in writing or by telephone within 15 calendar days after the paid by a third-party outside of or within the destination country or by the receiver.
scheduled delivery for all Guaranteed Service Refund claims.
Responsibility For Loss or Damage
The Service Guarantee does not apply where late delivery results from non- Where Convention for the Unification of Certain Rules Relating to International
compliance with the restrictions or conditions in the Commodities Handled Carriage by Air signed at Warsaw on October 12, 1929 (and any amendments
and Restrictions on Service clause, from the exercise of any lien by UPS thereto, including the Additional Protocol No.4 signed at Montreal on September
in accordance with these terms, where either the Refusal and Suspension 1975, or the Convention for the Unification of Certain Rules for International
of Service clause or the Interruption of Service clause apply. The Service Carriage by Air (Montreal, May 28, 1999)) or CMR Conventions or any national
Guarantee does not apply to (i) packages or pallets subject to a Large Package laws implementing or adopting these conventions apply (for convenience
Surcharge, Oversize Pallet Handling Surcharge or Additional Handling Charge; collectively referred to as Convention Rules) or where (and to the extent that)
(ii) shipments containing any package that exceed maximum size or weight other mandatory national law applies, the liability of UPS is governed by and will
limits (iii) shipments containing any package or pallet subject to a Large Package be limited according to the applicable rules.
Surcharge, Oversize Pallet Handling Surcharge, Additional Handling Charge,
or that exceed maximum size or weight limits, (iv) any shipments containing Under Vietnamese law, UPS is only liable to indemnify if it fails to do so with
International Dangerous Goods (IDG), or (v) shipments without timely upload reasonable care and skill and UPS's liability for compensation will be determined
of PLD. For UPS Worldwide Express Freight shipments, the Service Guarantee in accordance with the laws of Vietnam.
shall apply to a shipment in excess of 2 tons or 4,400 pounds only if the shipper
obtained confirmation of eligibility for the Service Guarantee, prior to the In the event of a total loss, damage or exchange of items, UPS is obliged to
tender of the shipment to UPS for service. indemnify: (a) in accordance with the laws of Vietnam (on the basis of actual loss,
damage, or exchange occurred for the entire consignment); and (b) in all cases the
For the avoidance of doubt, UPS’s liability under the Service Guarantee is limited liability for indemnification shall be equivalent to the minimum indemnification
to the above and the Service Guarantee does not otherwise constitute any form of provided for by the laws of Vietnam relating to international postal services
undertaking or representation that the shipment will arrive by any particular time. from time to time (at the date of publication of the terms and this condition, the
minimum limit of liability equivalent to 9 SDR/kg (calculated in increments of 500
UPS may also cancel or suspend the UPS Service Guarantee for any service(s), and for any grams, fractions in 500 grams), applies to the weight of the entire shipment, with
period of time, as determined by UPS in its sole discretion, and without prior notice. condition that the total amount of compensation is in no case less than 30 SDR/
shipment, plus a refund of the service charge paid by or on behalf of the shipper
Billing Options of the applicable international postal service). Otherwise, UPS’s liability is limited
The amount billed includes, but is not limited to, shipping charges, duties and to US$100 per shipment unless the shipper declares a higher value and pay the
taxes, if applicable. Unless otherwise restricted in the origin or destination required fee. Specifically, the shipper may declare a value in excess of US$100 up
country, UPS provides the following selection of payer options: to the maximum allowed in their country or territory by indicating the amount in
the declared value field of the UPS source document, or the UPS shipping system
Bill Shipping Charges to: used, and pay additional charges.
(a) Shipper – The shipper pays all shipping charges.
(b) Receiver – The receiver pays all shipping charges. In the event of a part (but not all) loss, damage or exchange of a postal item,
(c) Third Party – The designated third party pays all shipping charges. This UPS is obliged to indemnify: (a) in accordance with the laws of Vietnam (on the
option is subject to the third party having a UPS account. Shipper must basis of loss, damage, or actual exchange occurred for the relevant portion of
indicate the third party’s name, account number, and country in the the shipment); and (b) in all events no more than the amount of liability for total
appropriate section of the UPS Waybill. damage as mentioned above, unless otherwise agreed by the parties.
20

Terms and Conditions of Service

Effective September 9, 2024

(Continued)

In the event that a shipment is shipped later than the transit time committed by In connection with any claim received by UPS within the period specified in (a),
UPS, UPS is responsible for refunding the international postage charges paid by or (b) above, UPS is obligated to deal with such claim in accordance with the laws of
on behalf of its shipper from applicable international postal service. Vietnam. In connection with any claim received by UPS beyond the time limits set
forth in (a), (b) above, UPS reserves the right to refuse to settle the claim and shall
For the avoidance of doubt, none of the limitations of liability set forth in the not be liable in connection with any such claim which UPS duly refused.
preceding paragraphs shall apply to any claim related to indemnification arising
out of any injury or death of any person. Data Protection
The shipper agrees that UPS and other companies in the UPS group of companies
The shipper may increase UPS’s liability limit up to the actual value of the worldwide, including companies in countries which may not have the same level
shipment by declaring a higher value for carriage and paying an additional charge of data protection as the country where the shipment is presented to UPS for
as stated in the Rate and Service Guide. The declared value for carriage shall not carriage, may use any data provided by the shipper to UPS for the purposes set
exceed the actual value of the shipment or the actual value limits specified in the forth in, and subject to, the UPS Privacy Notice published on UPS’s web site at
Commodities Handled and Restrictions on Service clause, whichever is lower. [Link]
[Link] (hereby incorporated by reference into these terms). The
International jewelry shipments, and shipments of unset precious stones or shipper has certain rights under the law to have access to, rectify, object to the use
industrial diamonds, are subject to maximum declared value restrictions that vary for direct marketing of, or delete personal data held by UPS about it.
by destination as set forth at [Link]/jewelry.
The shipper agrees that by including the e-mail address of the consignee in PLD
UPS does not offer shippers’ cargo insurance. Shippers desiring cargo insurance or for a shipment, (“PLD Email Address(es)”), the shipper acknowledges and agrees
all risk insurance should purchase such insurance from third parties. that UPS may send notifications related to the delivery of such shipment to
the shipment’s associated PLD Email Address(es) and may use such PLD Email
UPS shall not be liable or responsible for loss or damage due to causes beyond Address(es) in accordance with the UPS Privacy Notice. The shipper warrants that
UPS’s control, including but not limited to: acts of God, natural disasters, war risks, (i) informed and specific consent has been secured from the individual associated
acts of terrorism, hijacking, robbery, nuclear damage, acts of public authorities with each PLD Email Address(es) to receive notifications related to the delivery
acting with actual or apparent authority, acts or omissions of customs or similar of such shipments and for use by UPS of the PLD Email Address in accordance
authorities, authority of law, the application of security regulations imposed with the UPS Privacy Notice and that (ii) the PLD Email Address(es) is accurate
by the government or otherwise applicable to the shipment, riots, strikes or and is controlled by the consignee or associated addressee for the shipment. The
other labor disputes, civil unrest, disruptions in national or local air or ground shipper shall defend, indemnify and hold harmless UPS, its parent corporation,
transportation networks (including, but not limited to, UPS’s transportation and affiliated companies, their officers, directors, employees, agents, and their
network), pandemic, epidemic, or other public health conditions, disruption successors and assigns, from and against any and all liabilities, losses, damages,
or failure of communication and information systems, or adverse weather costs and expenses (including reasonable legal fees) of any nature whatsoever
conditions. incurred or suffered in connection with damages arising out of or resulting from
any breach of the warranties in the previous sentence.
Save where applicable Convention Rules or other applicable mandatory
national laws require otherwise, UPS shall not be liable for special, incidental, or Entire Agreement
consequential damages, including purely economic losses, such as the costs of All shipments are subject to the terms and conditions contained in the UPS Rate
any alternative means of transport, loss of profits, loss of business opportunities and Service Guide and set out on the UPS website ([Link]). The effective UPS
or loss of revenue resulting from loss of use, arising from any loss of or damage or Rate and Service Guide and the description of UPS Services at [Link], which are
delay to a shipment, whether or not a value has been declared as set forth above. incorporated in the UPS Rate and Service Guide; and the UPS source document for
each shipment, together comprise the complete and exclusive agreement of the
UPS shall not be liable for any damages arising from UPS’s inability, failure or parties, except as modified by any existing or future written agreement between
refusal to comply with a request to stop, return or re-route a shipment of a the parties, and may not be contradicted or modified by any oral agreement.
package or pallet after tender to UPS.
Severability
Claims Procedure These terms shall apply to the fullest extent permitted by applicable law. If any
All claims against UPS must be made in writing. The statute of limitations for part of these terms is not enforceable, this will not affect the enforceability of any
complaints is specified as follows: other part.
a) 06 months, from the end of the consignment's transit time, for claims about
the loss of the consignment, the delivery of the consignment being delayed Governing Law
compared to the announced transit time; These terms and any contract concluded which incorporates these terms shall
b) 01 month, from the date the consignment is delivered to the consignee, for in all respects be governed by the laws of the country where the shipment is
complaints about the consignment's deterioration, damage, freight rates and presented to UPS for carriage.
other matters directly related to the consignment.
[Link]
1800 588 877

Book a free 15-minute consultation to discover new

opportunities, strengthen your supply chain and more.

UPS Vietnam
Hanoi Office HCMC Head Office
Sai Dong B Industrial Zone, Thach Ban Ward, 18A Cong Hoa Street
Long Bien District, Hanoi, Vietnam Tan Binh District
Tel: (84) 024 3514 2888 Ho Chi Minh City
Fax: (84) 024 3514 2727 Vietnam
Monday – Thursday: 8:00 – 19:00 Tel: (84) 028 3811 2888 / 3811 2999
Friday & Saturday: 8:00 – 18:00 Fax: (84) 028 3811 3333
Closed on Sundays and public holidays Monday – Thursday: 8:00 – 19:00
Friday & Saturday: 8:00 – 18:00
Closed on Sundays and public holidays

Customer Service Hotline 1800 588 877

[Link]

Subscribe to UPS email

Sign up to receive the electronic copy of Rate Guide and email from UPS, so as to stay on top of the latest promotions, news, critical
updates, and announcements. Visit [Link]/subscribe/vn to subscribe. Of course, you have the option to opt out whenever you want.
[Link]
1800 588 877

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