JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE

2025, VOL. 18, NO. 1, 2449051

https://doi.org/10.1080/20523211.2024.2449051

COMMENT

Transforming healthcare: Saudi Arabia’s vision 2030

healthcare model
a b,c
Amal K. Suleiman and Long Chiau Ming
a
Department of Pharmacy Practice, College of Clinical Pharmacy, King Faisal University,
Al Ahsa, Saudi Arabia; bSchool of Medical and Life Sciences, Sunway University, Sunway City,
Malaysia; cDatta Meghe College of Pharmacy, Datta Meghe Institute of Higher Education and
Research (deemed to Be University), Sawangi (M), Wardha, India

ABSTRACT
Vision 2030 represents Saudi Arabia’s strategic socio-economic plan aimed at
promoting economic diversification and enhancing living standards.
Launched in April 2016, this vision describes an innovative healthcare plan to
improve services and outcomes. The merits and drawbacks of public
hospitals’ ‘Model of Care’ are examined in this study. This assessment
summarises Vision 2030s healthcare revolution. This study explores the
innovative ‘Model of Care’ and its potential to change Saudi healthcare. Prior
to Vision 2030, Saudi Arabia’s healthcare system grappled with escalating
costs and a heavy reliance on foreign labour, signalling a need for
transformative change. Vision 2030s patient-centric framework emphasises
individualised treatment, and the National Guidelines Center’s role in
standardising healthcare processes is examined in this review. In addition, we
also explored the new initiative of Electronic Health Records and
telemedicine services. Additionally, we addressed the challenges associated
with it, such as the imperative to address the digital divide and ensure data
security. Vision 2030 in Saudi Arabia brought about a significant
transformation in the provision of healthcare. Despite the presence of
challenges, such as inadequate infrastructure, insufficient personnel, and
resistance to change, this vision offers a robust foundation for effectively
tackling these concerns. The implementation of these improvements is
expected to enhance the calibre and accessibility of healthcare services. This
transitional change ensures healthcare is both innovative and inclusive,
particularly in socioeconomically disadvantaged regions. This measure is
expected to enhance the general welfare and economic success of the
population in Saudi Arabia. The future of healthcare in the Kingdom hinges
on the effective implementation of evidence-based therapy, collaborative
cooperation, and equitable practices. The healthcare sector possesses
significant potential for substantial positive transformation, notwithstanding
its continuous nature.

CONTACT Amal K Suleiman aksuleiman@kfu.edu.sa College of Clinical Pharmacy, King Faisal

University, P.O. Box: 400, Al-Ahsa 31982, Saudi Arabia; Long Chiau Ming chiaumingl@sunway.edu.my
Sunway University, 5, Jalan Universiti, 47500 Sunway City, Selangor, Malaysia
© 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group
This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial License
(http://creativecommons.org/licenses/by-nc/4.0/), which permits unrestricted non-commercial use, distribution, and
reproduction in any medium, provided the original work is properly cited. The terms on which this article has been
published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
2 A. K. SULEIMAN AND L. C. MING

ARTICLE HISTORY Received 22 February 2024; Accepted 28 December 2024

KEYWORDS Pharmaceutical policy; healthcare; public health; healthcare policy; medication

accessibility; health care framework

Introduction
Vision 2030 for Saudi Arabia was released in April 2016 (Saudi Arabia Vision
2030 Secretariat, 2024) and is a complete strategic framework to diversify
the economy and make people’s lives better in general. As an addition to
the goals set out in Vision 2023, this one provides a well-organised framework
for groundbreaking work in various fields. The healthcare industry has
received much attention, especially because of Vision 2030s framework,
which aims to improve the standard and outcomes of healthcare for the
people of Saudi Arabia (Khan et al., 2020; Khan & Iqbal, 2020). Along the
lines of Vision 2030. The ‘Model of Care’ is the focal point of this document
because of its potential impact on public-funded hospitals (Rahman &
Alsharqi, 2019).
Saudi Arabia Vision 2030 encompasses various sectors including health­
care (Saudi Arabia Vision 2030 Secretariat, 2024). The primary objective of
Vision 2030 is to enhance healthcare services, foster the use of preventive
care measures, attract investments, and establish a resilient healthcare
system. The Vision 2030 initiative aims to enhance health insurance coverage,
establish medical cities and specialised healthcare facilities, and foster health­
care innovation among its stakeholders (Young et al., 2021).
Saudi Arabia has made notable advancements in healthcare development;
yet, it continues to face challenges in achieving equitable and unbiased
access, addressing disparities in healthcare outcomes, and enhancing the
quality of care (Alharbi, 2018a, 2018b). The healthcare sector encounters
ongoing problems because of expanding urbanisation, shifting demo­
graphics, and increasing incidence of chronic diseases. These obstacles
offer prospects for ingenuity, cooperation, and financial commitment in
healthcare solutions that have the potential to transform the world (Albejaidi
& Nair, 2019; Khalil et al., 2018).
This article aims to highlight the pivotal role of Vision 2030s strategic
framework in transforming Saudi Arabia’s healthcare sector. The signifi­
cance of employing a methodical approach to foster continuous inno­
vation and international collaboration in the quest for excellence in
global healthcare is discussed. We also presented programmes and
planned technological changes that are intended to strengthen the
healthcare workforce. By examining the implications of these initiatives,
both within the Kingdom and globally, this review seeks to shed light
on the lessons and insights that can be drawn from Saudi Arabia’s ambi­
tious healthcare reform.
 JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE 3

Healthcare system prior to conceptualization of Vision 2030

Saudi Arabia’s healthcare system has changed significantly, showing its com­
mitment to public health. The first government hospital opened in Jeddah in
1925 (Sebai et al., 2001), launching modern healthcare in the country. This
event marked the start of limited structured healthcare. After improving
healthcare infrastructure, new hospitals and healthcare centres were built
across the kingdom (Saudi Arabia Vision 2030 Secretariat, 2024).
Saudi Arabia made significant healthcare improvements from the 1950s to
the 1970s. In 1950, the government created the Ministry of Health to improve
healthcare. The King Faisal specialised Hospital and Research Center in Riyadh
set new standards for specialised healthcare and medical research in 1975
(Alkhamis & Miraj, 2020). Saudi Arabia prioritised primary healthcare in the
1980s and 1990s. The Primary Healthcare Expansion Program (PHEP) was
launched to improve rural healthcare services. The project has greatly
improved preventive healthcare and illness prevention(Sebai et al., 2001).
During the initial years of the twenty-first century, Saudi Arabia experi­
enced notable advancements in technology and healthcare. The initiation
of the Health Transformation Program (HTP) in 2005 aimed to enhance the
quality, accessibility, and efficiency of healthcare services. The objective of
this programme was to update healthcare infrastructure, implement elec­
tronic health records (EHRs), and enhance the capabilities of healthcare pro­
fessionals (Alhur, 2024; Young et al., 2021).
Saudi Arabia’s Vision 2030, under the leadership of His Royal Highness
Prince Mohammed bin Salman, seeks to revolutionise both society and the
economy, with a particular emphasis on healthcare. This undertaking
signifies a deliberate shift away from the kingdom’s reliance on oil. The objec­
tive is to achieve economic expansion and enhance public services, with a par­
ticular emphasis on healthcare (Alasiri & Mohammed, 2022; Riley et al., 2023).
The suggested changes to healthcare in this framework are meant to make a
big difference in how and why healthcare is provided in the kingdom. There are
greater emphasis on patient-centered care, preventative measures, and inte­
grating health services across the whole care continuum than just improving
buildings and services that are already there (Chowdhury et al., 2021).
Prior to conceptualisation of Vision 2030, Saudi Arabia’s healthcare system,
predominantly funded by the government, had achieved significant advance­
ments in public health (Alaboudi et al., 2016; Alzeidan et al., 2016). Neverthe­
less, the system had challenges such as an increasing elderly population, a
rise in individuals with chronic ailments, and a significant scarcity of health­
care practitioners (Al-Hanawi et al., 2019). These challenges prompted the
implementation of proactive measures aimed at enhancing the quality of ser­
vices, including the expansion of healthcare infrastructure and the promotion
of technological advancements (Saeed et al., 2023).
4 A. K. SULEIMAN AND L. C. MING

Despite experiencing a 37.5% increase in primary healthcare visits, improved

patient satisfaction, and enhanced chronic disease screening by mid-2019, the
nation continued to grapple with challenges pertaining to primary healthcare
infrastructure, human resources, geography, cultural and lifestyle behaviours,
and patient satisfaction (Al Khashan et al., 2021). Furthermore, except for
nurses, the number of Saudi women and nationals employed in health care
occupations was insufficient, despite the critical nature of these fields in relation
to the realisation of Vision 2030s objectives (Al-Dossary, 2018; Albejaidi & Nair,
2019; AlRuthia et al., 2018). Challenges encountered in the domain encom­
passed personnel shortages, disparities in expertise, gender-based disparities,
and concerns regarding accessibility (Alqahtani et al., 2022). To address these
challenges, a meticulous strategy was required, encompassing substantial
investments in specialised education, healthcare, and nursing that corre­
sponded with the future health requirements of the population in terms of
quantity, proficiency, and gender composition.
Prior to Vision 2030, Saudi Arabia’s healthcare system was plagued by
numerous issues, including financial constraints, disparities in care quality,
and reliance on foreign healthcare professionals (Al Khashan et al., 2021;
Albejaidi & Nair, 2019; Alonazi, 2017). Clearly, the entire system must be
restructured to ensure that all citizens of the kingdom have access to high-
quality healthcare (Perednia & Allen, 1995). The Saudi Arabian 2030 vision
places significant emphasis on the contributions of nurses and the entire
healthcare workforce in order to achieve these objectives. The text discusses
challenges and potential remedies within the field of nursing, in addition to
emphasising the importance of public-private collaborations in public health
initiatives to address mutual risks (Acharya et al., 2017; Al-Dossary, 2018; Al-
Hanawi et al., 2020).

Vision 2030 healthcare model

Saudi Arabia is building an innovative healthcare framework and model
under Vision 2030 to improve efficiency, equity, and quality (Almodhen &
Moneir, 2023; Alshammary et al., 2024). This strategy emphasises preventive
care, remote healthcare, and public-private partnerships to improve health­
care delivery. The Eastern Region of Saudi Arabia is included in the healthcare
transformation journey, highlighting difficulties, lessons learned, and pro­
gress accomplished (Yousef et al., 2023).
Saudi Vision 2030 calls for a major redesign of healthcare delivery to be
patient-centered. According to Joshi et al. (15), the paradigm shift emphasises
a more tailored and patient-centric approach to healthcare (Joshi et al., 2002).
Zolnierek and Dimatteo (Zolnierek & Dimatteo, 2009) state that the patient-
centric paradigm stresses that patients are active participants in their
health and wellbeing journeys. This move indicates a more holistic approach
 JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE 5

to patient care. A uniform approach is rejected under this patient-centric

paradigm because it recognises the need to tailor treatment to each patient’s
needs. Braithwaite et al. (Braithwaite et al., 2017) found that personalised
tactics improve healthcare outcomes. Eisenbeiss et al. (Eisenbeiss et al.,
2008) describe the model as including physical, psychological, social, and
environmental aspects. This shows the complex interactions that affect
health.
The foundation of patient-centered care is patient participation in health
decisions. Acharya et al. (2017) agreed that this method empowers people
to actively construct their treatment plans. This cooperative approach
fosters a sense of ownership and accountability for one’s health, improving
treatment compliance and health outcomes. Faiman and Tariman (2019)
also stress the importance of open and honest communication between
healthcare providers and patients to build trust and inform patients.
Research by Rathert et al. (2013) and Faiman and Tariman (2019) shows
that patient-centered treatment improves healthcare outcomes and patient
satisfaction. The above research emphasises the necessity for a patient-
centric strategy in healthcare, in line with global healthcare trends that
stress quality, efficiency, and patient satisfaction. Furthermore, empirical evi­
dence supports the patient-centric concept. David et al. (2018) and Lawton
et al. (2017) found that patient-centered treatment improves healthcare out­
comes and satisfaction. These studies show that patient engagement
improves clinical outcomes, healthcare costs, and patient happiness. The
research emphasises the importance of patient-centered healthcare. Saudi
Arabia is implementing the patient-centric model of care to follow global
healthcare trends that improve quality, efficiency, and patient satisfaction.
Global healthcare systems recognise the benefits of patient-centered care
and are actively implementing it. Saudi Arabia’s commitment to this plan
shows its commitment to providing high-quality healthcare that prioritises
its people.
As part of its Vision 2030 plan, Saudi Arabia is currently completely chan­
ging its health care system. The goal of this change is to deal with the rising
number of lifestyle-related diseases and the big effects of noncommunicable
diseases. Mahmood (2018) stressed how important it is to quickly deal with
non-communicable diseases, which have become a major public health
problem. Of note, recent review by Alkhamis (2017)carefully analyzes how
hospital privatisation affects medical care in Saudi Arabia. The analysis
found little scientific evidence that privatisation improves medical care.
Before privatising, Saudi Arabia must overhaul healthcare financing, including
auditing and efficiency, according to the study. It also stresses the signifi­
cance of post-privatisation measures to guarantee vulnerable populations
have access to high-quality healthcare while reducing care provider prices.
This review establishes the foundation for a shift towards value-based care,
6 A. K. SULEIMAN AND L. C. MING

which prioritises patient outcomes rather than the quantity of treatments

administered. The initiatives stated by Alhazzani et al. (2022), support this
approach. The objectives of this plan are to enhance the calibre of healthcare
services and enhance the sustainability and cost-efficiency of the healthcare
system. This aligns with global initiatives aimed at enhancing the efficiency of
healthcare services. Ensuring alignment between healthcare systems and per­
formance metrics that accurately reflect operational efficiency, patient satis­
faction, and care delivery is of the utmost importance. This indicates that
global cooperation is essential for the transformation of health systems
(Braithwaite et al., 2017).
The World Health Organization (WHO) actively endorses these endeavours
through the provision of an extensive array of global health indicators that
nations endeavouring to enhance their healthcare systems may consult for
inspiration. These indicators provide a comprehensive assessment of health
outcomes, healthcare accessibility, and healthcare system efficacy. Contribut­
ing critical information can aid nations in enhancing their healthcare systems,
as exemplified by Saudi Arabia (Hoeur & Kritchanchai, 2015).
Vision 2030 states that Saudi Arabia intends to transform its healthcare
system to place a greater emphasis on the individual. This is a significant
shift for the healthcare system of the nation. By placing emphasis on the
desires, requirements, and welfare of the inhabitants, this approach guaran­
tees the provision of healthcare that is not only accessible but also of optimal
quality. An essential component of Vision 2030, the Health Sector Transform­
ation Program demonstrates this dedication (Althumairi et al., 2023; Young
et al., 2021). It establishes strategic objectives to ensure the long-term acces­
sibility of healthcare, enhance health outcomes, and improve the overall
healthcare experience of individuals. By adopting international standards
and trends, Saudi Arabia positions itself to be a leader in healthcare inno­
vation. The objective of this approach is to establish a healthcare system
that prioritises patient needs, is responsive, and equitable.
As a result of Saudi Arabia’s Vision 2030 initiative, the National Guidelines
Center was established. This centre exemplifies the Kingdom’s commitment
to transforming healthcare through the implementation of a data-driven
framework (Almatrudi & Rabbani, 2022; Ansell & Gash, 2007). The objective
of this initiative is to standardise medical protocols throughout the entirety
of Saudi Arabia. This will mitigate variations in patient outcomes by ensuring
that medical interventions are grounded in the most recent scientific investi­
gations. A significant component of this endeavour entails the development
of comprehensive clinical guidelines. By providing physicians and nurses with
a standardised set of guidelines to adhere to, the objective is to enhance the
calibre and effectiveness of healthcare provision.
Using methods that are based on evidence is a key part of Saudi Arabia’s
plan for a future where cutting edge research and widely accepted standards
 JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE 7

guide healthcare decisions (Alam et al., 2014; Alasiri & Mohammed, 2022;
Alhazzani et al., 2022). As new research comes out, the National standards
Center shows its commitment by constantly reviewing and updating its stan­
dards. This shows how medical science is always changing. This ensures that
the healthcare system can adapt to new discoveries in medicine while still
upholding the importance and usefulness of clinical standards to provide
the best care for patients. The reason Saudi Arabia is taking part in this
difficult process is to improve the health and welfare of its people and
make the Kingdom a world star in evidence-based healthcare.
Acharya et al. (2017) and Mohammed Basheeruddin Asdaq et al. (2021)
emphasise the importance of removing barriers to successful healthcare
models. Numerous research have shown that healthcare personnel face
knowledge gaps, negative attitudes toward evidence-based medicine, and
difficulties applying protocols. The above concerns highlight the importance
of ongoing learning and seeking help to ensure healthcare environments
follow evidence-based standards. Understanding how primary care doctors
and physiotherapists see evidence-based practice helps explain how research
findings are used in patient treatment. This emphasises the need for specific
interventions to improve healthcare workers’ evidence-based practice
(Alsaadi, 2022).
Vision 2030, Saudi Arabia’s healthcare reform, relies on the National Guide­
lines Center. It aims to promote an evidence-based healthcare system that
emphasises standardised, high-quality services (Saeed et al., 2023; Yousef
et al., 2023). They do this by removing barriers to evidence-based practice
and following therapeutic principles. Saudi Arabia may lead evidence-
based healthcare and enhance patient outcomes (Lruwaili et al., 2022).
National Guidelines Center functions depend on ongoing research and
evaluation. Healthcare is dynamic due to the ongoing publication of fresh
research and evidence. Clinical guidelines must be reviewed and updated
to reflect medical advances to remain relevant. To keep up with healthcare
system changes, the centre oversees the study and monitors standards
efficacy. Vision 2030 highlights technology’s role in healthcare transform­
ation. This comprehensive approach aims to modernise and improve Saudi
Arabia’s healthcare system by implementing new technologies. The trans­
formation includes the widespread use of EHRs, telemedicine, and cutting-
edge medical technology (Alharbi, 2018a).

The process of digitizing healthcare data

Integration of EHR into clinical practice is a significant accomplishment for
Saudi Arabia’s healthcare infrastructure. By digitising patient data and
making it easier to access medical records in a variety of healthcare settings,
EHRs have transformed the healthcare industry. Care coordination, the
8 A. K. SULEIMAN AND L. C. MING

prevention of medical errors, and patient safety are all improved by the use of
electronic record-keeping (Alharbi, 2018a). Numerous studies have demon­
strated that the installation of EHR leads to improvements in healthcare out­
comes, such as the reduction of hospital readmissions and the management
of medications (Kruse et al., 2016). In addition, EHRs make it possible for
medical professionals to make use of data analytics tools in order to recognise
patterns, monitor the health of the population, and personalise treatment for
each individual patient (Hoeur & Kritchanchai, 2015). In Saudi Arabia, the use
of EHRs are creating the groundwork for clinical treatment that is both more
efficient and driven by data.
Another significant component of Saudi Arabia’s healthcare programme
is the utilisation of telemedicine. Telemedicine makes it easier for patients
and medical professionals to interact and work together, particularly in
impoverished or remote places. In response to the rapid acceleration of
the global acceptance of telemedicine brought about by COVID-19,
Saudi Arabia made investments in telehealth infrastructure as well as regu­
latory frameworks (Mohammed Basheeruddin Asdaq et al., 2021). Teleme­
dicine makes healthcare more accessible, decreases the cost of
healthcare, and increases patient satisfaction (Hollander & Carr, 2020).
The management of chronic diseases, the provision of mental health ser­
vices, and the facilitation of primary care consultations are all areas in
which telemedicine has been demonstrated to be beneficial (Smith et al.,
2020). Telemedicine services in Saudi Arabia are designed to enhance
health outcomes and remove the geographical obstacles that prevent
patients from receiving treatment.
To maximise the impact of EHRs and telemedicine in healthcare, many
challenges must be solved. Data privacy and security are top priorities. Digi­
tising healthcare data increases the danger of data breaches and
unauthorised access to patient data (Pastorino et al., 2019). Saudi Arabia
must invest in cybersecurity technologies and regulatory frameworks to
protect patient data and comply with privacy laws. Also, the digital gap
still makes it hard for a lot of people to use healthcare technologies, especially
in rural or underserved areas (Agarwal et al., 2013). For everyone in the
Kingdom to have equal access to telemedicine services, the internet needs
to be stable, and people need to learn how to use technology.
In addition, healthcare workers need to be trained and given help in order
to use EHRs and telemedicine systems effectively in clinical practice. Accord­
ing to a study by Al Mutair et al. (2023), ongoing education and professional
development programmes are very important for improving healthcare pro­
viders’ digital skills and confidence in using technology-driven care delivery
methods. To get people in Saudi Arabia to stop being resistant to change
and get the most out of healthcare tools, it is important to put money into
training and promote a culture of digital innovation.
 JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE 9

Challenges of implementing transformation

The addition of EHRs and telemedicine modernises Saudi Arabia’s healthcare
system and improves its efficiency and accessibility. Saudi Arabia can improve
patient outcomes, save healthcare costs, and improve public health by using
digital technologies. These technologies can alter the Kingdom’s healthcare
system, but data security, the digital gap, and healthcare professional training
must be addressed.
Though Vision 2030 advocates for reforms, their implementation is not
always straightforward. Consistency in the implementation of novel tech­
niques across all healthcare facilities in the kingdom constitutes a critical
concern. Significant reforms are required in the domains of healthcare trans­
portation, infrastructure, and vocational education (Hu & Scarfone, 2012). It is
also crucial to address resistance to change in a constructive manner,
whether it originates from healthcare personnel or patients, in order to
ensure successful implementation (Sweileh, 2017). For instance`, insights
from other nations that have undergone comparable transformations in
healthcare can illuminate the criticality of effective communication`, inclusive
participation of all relevant stakeholders`, and gradual implementation of
changes (Hoeur & Kritchanchai, 2015).
Vision 2030 appears to have significant potential for the future of health
care in Saudi Arabia. The kingdom is a regional leader in healthcare due to
the initiative’s adherence to international standards, emphasis on evidence-
based practice, and prioritisation of patient-centered care (El Mahalli et al.,
2016). As these changes are currently being implemented, they must be con­
tinuously monitored, assessed, and modified in order to address emerging
challenges and achieve the objectives outlined in Vision 2030. Saudi Arabia
is strategically positioning itself as a frontrunner in healthcare innovation
through the implementation of technological advancements, patient-
centric approaches, and process standardisation (Abdullah Alharbi, 2023).
Implementing these modifications will not only enhance the overall well-
being of the populace in the kingdom, but also foster the development of
its economy and society while establishing a precedent for healthcare
reform in the region and further afield (Alkhamis, 2017).
Vision 2030 is an innovative initiative in Saudi Arabia that aims to funda­
mentally transform the nation’s healthcare system. However, this strategy is
not without its drawbacks, including inadequate infrastructure, opposition
to change, and the escalating prevalence of noncommunicable diseases
(El-Mahalli et al., 2012). In order for Vision 2030s Model of Care, which
seeks to deliver patient-centered, high-quality healthcare services nation­
wide, to be effective, these issues must be resolved. It is critical to establish
global health standards and implement digital health technology in order
to address these issues (Alaboudi et al., 2016). Furthermore, fostering an
10 A. K. SULEIMAN AND L. C. MING

environment that promotes continuous learning and innovative thinking

among healthcare practitioners would be critical for effecting positive
change within the system (El-Mahalli et al., 2012). Many diverse organisations
will be required to collaborate in order to achieve the healthcare objectives of
Vision 2030 (Bah et al., 2015). The business sector, healthcare professionals,
individuals requiring medical care, and the government are among these cat­
egories (El Mahalli et al., 2016).
The reality is that Vision 2030s Model of Care is difficult to implement in
the healthcare system of Saudi Arabia due to the system-specific differences.
Insufficient resources pose significant challenges for state institutions, par­
ticularly those situated in remote and impoverished regions (Brown, 2019).
Securing contemporary medical equipment and maintaining healthcare
infrastructure is arduous due to these limitations. The provision of sophisti­
cated services and the quality of care are directly impacted by this.
However, a significant issue in these regions is the dearth of suitably
qualified healthcare practitioners, as highlighted by (Jha et al., 2009). In
remote regions, the implementation of patient-centered care models is
impeded by a dearth of adequately trained personnel. This issue is exacer­
bated by the tendency of healthcare professionals to favour urban
employment.
To address these challenges, it is critical to employ resources judiciously, as
stated in Vision 2030. This entails implementing focused training initiatives
for healthcare professionals and enhancing infrastructure in areas with
insufficient services. It is imperative that the government, healthcare organi­
sations, and local communities collaborate in order to guarantee equitable
and impartial healthcare access for all individuals, irrespective of socioeco­
nomic status or place of residence (Belrhiti et al., 2018; Eisenbeiss et al.,
2008). Additionally, leadership is critical for introducing innovation and
change into the healthcare industry. Effective leadership is essential for the
seamless implementation of Vision 2030s healthcare strategy. Such leader­
ship can inspire healthcare personnel to embrace novel approaches and over­
come their aversion to change (Belrhiti et al., 2018).
One significant challenge that hinders the implementation of Vision
2030s Model of Care is resistance to change (Yousef et al., 2023). Saeed
et al. (2023) identifiedvarious factors contributing to this resistance, includ­
ing fear of the unknown, concerns Enumerate additional factors contribut­
ing to this hesitancy, including apprehension regarding enhanced work
responsibilities, aversion to perceived challenges to professional autonomy,
or dread of the unknown. In order to overcome this resistance, it is critical
to implement effective management strategies. Effective communication is
critical in this regard as it facilitates comprehension of the Model of Care’s
fundamental concepts, advantages, and objectives. Resistance is reduced
when healthcare professionals are involved in decision-making processes
 JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE 11

and feel a sense of ownership and participation. Schools must place a sig­
nificant emphasis on training and skill development in accordance with the
Model of Care framework. These programmes facilitate the improvement of
healthcare professionals’ technological proficiency and foster a patient-
centric care environment that promotes innovation and prioritises the
needs of the patient.
In the healthcare industry, effective leadership is paramount for fostering
an environment that encourages innovation. Proficient leaders foster an
atmosphere that promotes the generation of novel concepts and the under­
taking of experiments. This facilitates ongoing improvement and the incor­
poration of novel methodologies. Implementing collaborative governance
approaches may additionally foster partnerships among diverse institutions
and increase stakeholder participation, thereby facilitating collective efforts
towards the achievement of shared healthcare objectives (Agarwal et al.,
2013). Saudi Arabia may be able to surmount the challenges associated
with implementing the healthcare framework of Vision 2030 through the
application of strategic collaboration and effective leadership. This measure
would contribute to the nation’s objective of establishing a contemporary,
efficient, and patient-centric healthcare system (Elenkov et al., 2005)
Saudi Arabia’s healthcare system is confronted with a significant chal­
lenge due to the nation’s exponential population expansion. The increasing
prevalence of non-communicable diseases, such as cardiovascular disease,
obesity, and diabetes, is the source of this issue(Memish et al., 2014).
Accentuate the ways in which chronic diseases, lifestyle changes, and
urbanisation are increasingly impacting individuals. Vision 2030 acknowl­
edges the critical nature of addressing noncommunicable diseases in a
timely and effective manner, while concurrently implementing preventive
measures. Strategies include promoting healthier lives, improving preven­
tive healthcare, and encouraging non-communicable illness research and
innovation. Public health programmes educate and encourage healthy life­
styles (Turja et al., 2018).
Improved healthcare staff skills are needed to manage and prevent non-
communicable illnesses (Alharbi, 2018a). Investment in research and inno­
vation is essential for developing evidence-based therapeutics. As healthcare
utilisation and expenditure rises, its financing and operation must innovate
and adapt to provide optimal care for all. Successful adaption requires a com­
prehensive healthcare approach. This plan must include chronic disease
identification, treatment, and primary, secondary, and tertiary prevention.
Saudi Arabia can overcome these problems and provide excellent healthcare
by executing a thorough and coordinated approach.
Vision 2030 promises to transform Saudi Arabia’s healthcare system. Poor
infrastructure, workforce shortages, change opposition, and rising noncom­
municable illness rates hamper progress. However, the vision gives us a
12 A. K. SULEIMAN AND L. C. MING

solid foundation to solve these issues. Saudi Arabia should address these
issues by carefully allocating resources, encouraging collaboration, adopting
effective change management, and emphasising innovation and prevention
(Neve et al., 2020). The successful implementation of Vision 2030s Model of
Care could improve healthcare quality and accessibility, especially in low-
income areas. The kingdom might lead regional healthcare reform by adopt­
ing new technologies and fostering patient-centered treatment.
Vision 2030 describes Saudi Arabia’s innovative healthcare system. Policy
makers, healthcare experts, researchers, and community must work together
to succeed. A collaborative approach ensures a variety of perspectives,
enabling the creation of complete and effective healthcare solutions. Health­
care model usefulness requires financial investments in facility upgrades and
staff training. However, achieving this goal requires dedication, tenacity, and
adaptability to overcome obstacles. Cooperation and setting an example
might make Saudi Arabia a global leader in healthcare service and innovation.

Critical analysis and future implications

Vision 2030 arises as a revolutionary plan that seeks to address these health
concerns directly and completely reshape the healthcare system. The focus is
on implementing preventative measures, advocating for better lives, and fos­
tering research and innovation to tackle non-communicable diseases. In con­
trast to other global healthcare initiatives, Vision 2030 of Saudi Arabia adopts
a more progressive stance towards governmental restructuring and enhan­
cing patient care. However, it remains imperative to prioritise efforts
towards enhancing healthcare accessibility, particularly in remote regions,
and preventive measures against non-communicable diseases. Implementing
the adjustments is challenging due to cultural barriers, financial constraints,
and intricate logistical considerations. It is particularly critical that individuals
in rural regions readily accept novel medical treatments; this cannot be
emphasised enough. Fund distribution continues to be a critical determinant
in ensuring that all individuals have equitable access to healthcare. The pro­
vision of healthcare is impeded by logistical challenges that manifest in both
urban and rural regions. The challenges encompass the transportation and
allocation of medical supplies (Alkhamis et al., 2014).
The healthcare reforms implemented in Saudi Arabia provide valuable
insights into the implementation of digital tools and patient-centered
models within the healthcare sector. These alterations demonstrate that
nations can collaborate on matters such as research, policymaking, and
healthcare provision, which is particularly beneficial for nations undergoing
comparable transformations. Vision 2030 seeks to ensure universal health
coverage, affordable healthcare for all, and the promotion of innovative
medical research across various domains. Utilising cutting-edge
 JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE 13

technologies such as artificial intelligence (AI) and telemedicine is crucial for

the future, as is emphasising the training of qualified healthcare pro­
fessionals (Hassounah et al., 2020; Memish et al., 2021). Vision 2030 pos­
sesses the capacity to fundamentally transform the healthcare delivery
system in Saudi Arabia and may serve as an exemplar for healthcare
systems globally. With the objective of identifying sustainable and equi­
table global healthcare solutions, the organisation’s success will be contin­
gent on continuous evaluation, action, and international collaboration
(Almodhen & Moneir, 2023; Rahman & Qattan, 2021).
In order to contribute to the scholarly discourse surrounding Saudi
Arabia’s Vision 2030 and its healthcare reforms, it is critical to examine the
fundamental integration of health education and community engagement
(Al-Dossary, 2022; Yousef et al., 2023). Placing health education at the fore­
front of the community’s agenda could significantly increase individuals’
knowledge regarding how to maintain good health, lead a healthy lifestyle,
and the significance of routine medical examinations. This may result in an
overall reduction in the prevalence of chronic diseases and improved
public health outcomes (Alzeidan et al., 2016). Engagement-oriented commu­
nity health programmes have the capacity to bolster the concept of patient-
centered care. These programmes have the potential to foster a culture that
promotes proactive healthcare and health knowledge. These initiatives could
facilitate the dissemination of health information in the media, institutions,
and workplaces, thereby reaching a vast audience.
Additionally, for the achievement of the Vision 2030 objectives, it is critical
to establish a robust fundamental healthcare network that ensures all individ­
uals, including those residing in the most remote regions, have access to
high-quality medical care. Efficient and improved healthcare delivery can
be achieved through the enhancement of primary care facilities through
the provision of necessary equipment, recruitment of highly competent per­
sonnel, and integration of digital health services. This approach not only
addresses critical health concerns but also prioritises prompt identification
and management of illnesses, thereby diminishing the necessity for inpatient
stays and specialised medical services (Alhazzani et al., 2022; Alotaibi et al.,
2022). As a result, a well-organised primary healthcare system could signifi­
cantly increase the sustainability and longevity of the healthcare industry
in Saudi Arabia, demonstrating to the world how to integrate conventional
and innovative approaches.
In contrast to healthcare initiatives globally, Vision 2030 of Saudi Arabia
represents a progressive strategy aimed at streamlining administrative pro­
cedures and enhancing the quality of patient care (Memish et al., 2021;
Rahman & Qattan, 2021). Furthermore, it highlighted the criticality of leader­
ship in the healthcare sector, particularly in times of crisis such as COVID-19
(Al Mutair et al., 2023; Alhazzani et al., 2022; Hassounah et al., 2020). However,
14 A. K. SULEIMAN AND L. C. MING

it remains imperative to prioritise efforts towards enhancing healthcare

accessibility, particularly in remote regions, and preventive measures
against non-communicable diseases. Challenges in the execution of the
modifications encompass practical concerns, financial constraints, and cul­
tural barriers. The manner in which medical personnel attend to patients is
of utmost significance (Abdullah Alharbi, 2023). It is critical that individuals,
particularly those residing in rural regions, embrace innovative healthcare
approaches. Additionally, it is critical to ensure that all individuals have equi­
table access to healthcare. The provision of healthcare is impeded by logisti­
cal challenges that manifest in both urban and rural regions. The challenges
encompass the transportation and allocation of medical supplies (Alluhidan
et al., 2020)
The changes that were made to healthcare in Saudi Arabia teach us a lot
about how to use digital solutions and patient-centered models in health­
care. For example, these reforms show how countries can work together
on things like study, making policies, and providing healthcare. This can be
especially helpful for countries going through similar changes (Al-Hanawi
et al., 2020). As part of the Vision 2030 programme, big plans are being
made for long-term healthcare funding, full coverage, and new medical
research. For the future, it is important to use cutting-edge technologies
like artificial intelligence (AI) and telemedicine, and it is also important to
focus on training skilled healthcare workers (Saeed et al., 2023). Vision 2030
has the potential to completely change the way healthcare is provided in
Saudi Arabia and can be used as a model for healthcare systems all over
the world. Accomplishing its goals will depend on ongoing evaluation,
change, and international cooperation, with the goal of finding global health­
care solutions that are both long-lasting and fair for everyone.
Vision 2030 points us in a direction that is both good and hard, and it will
take strong commitment, flexibility, and teamwork from everyone in society.
Through preventative care, innovation, and working together, Saudi Arabia
could not only fix its current healthcare problems but also set an example
for healthcare excellence in the area.

Conclusion
Saudi Arabia’s healthcare is advancing thanks to Vision 2030, proving recent
efforts were fruitful. Vision 2030s healthcare model provides a comprehensive
foundation for meaningful progress in a variety of healthcare settings. Even
though some don’t want change, the Model of Care is growing in popularity
since everyone wants to meet Vision 2030s healthcare goals. Saudi healthcare
experts are adapting to the country’s fast-growing population. Their efforts
centre on this. By building infrastructure and hiring more healthcare person­
nel, the government can meet rising demand for high-quality care. The Vision
 JOURNAL OF PHARMACEUTICAL POLICY AND PRACTICE 15

emphasises evidence-based strategies and cross-disciplinary collaboration.

Their role is to foster innovation and improve patient care and healthcare out­
comes. Despite ongoing difficulties like how to handle people who don’t
want to change, stakeholders remain committed to Vision 2030s healthcare
plan. The Kingdom has long provided excellent healthcare to its residents.
Transformational initiatives are yielding results. Vision 2030 drives success
in the evolving healthcare industry, driving the nation toward equal access
to cutting-edge medical treatments and better health. The consistent rise
indicates how Vision 2030 has changed things and helped Saudi Arabia
have a brighter future.

Disclosure statement
No potential conflict of interest was reported by the author(s).

ORCID
Amal K. Suleiman http://orcid.org/0000-0002-6162-6301
Long Chiau Ming http://orcid.org/0009-0000-3971-9694

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