Performance Appraisal: Methods & Insights
Performance Appraisal: Methods & Insights
1. Introduction
2. Company Profile
3. Research Study
Problem definition
Objectives
Hypothesis
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INTRODUCTION
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INTRODUCTION :
understand the abilities of a person for further growth and development .performance appraisal
• The supervisors measure the pay of Employees and compare it with targets and
plans .
The employers are in position to guide the Employees for a better performance.
Performance appraisal is one of the important sub- functions of staffing in management. Human
behaviour is a complex phenomenon because no one can anticipate accurately what exactly a
But the organization also has its own goals , which need not be in conformity with the
individual goals. If the goals of the individual and organization are extremely contradictory , a
conflict will arise which either result in to suppression of human personality or a complete will
It is not desirable that individual’s personality be suppressed but at the same time organization
goals ,should also be achieved . For monitoring this process of achieving organizational
goals ,the performance of an individual needs to be assessed after a regular interval so that the
desired behaviour could be maintained . This will also help the organization to satisfy the
needs and the aspiration of the individual by providing him more facilities, improved working
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Objectives of performance appraisal:
• To identify the strengths and weaknesses of Employees to place right men or right job .
• To maintain and assess the potential present in a person for further growth and development
period of time .It’s a piece of paper that can be placed in an Employees file .
• Structure : This process creates a structure where a manager can meet and discuss
performance with an Employees. It force the uncomfortable conversations that often need
to happen.
• Feedback: Employees crave feedback about their performance and discuss how well the
development opportunities .
• Clarify Expectations : Employees need to understand what is expected of them and the
PA process allow for a manager to clarify expectations and discuss issues with their
Employees.
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• Annual Planning : It provides a structure for thinking through and planning the upcoming
• Motivation : The process should motivate Employees by rewarding them with a merit
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Disadvantages of Performance Appraisals
Creates Negative Experience : If not done right ,the performance appraisal can create a
negative experience for both the Employees as well as the manager . Proper training on
Time consuming : Performance appraisal are very time consuming and can be
overwhelming to managers with many Employees. I’ve known managers who were
Natural Biases : Human assessment are subject to natural biases that result in rater
errors .Managers need to understand these biases to eliminate them from the process.
Waste of Time : The entire process can be a waste of time if not done appropriately . Think
about the time investment when the end result is negative . It is time waste on all fronts .
Stressful Workplace : Performance appraisals can create stressful work environments for
both Employees and managers . Proper training can help to reduce the stress involved in
the process.
Finally , performance appraisals are only as good as the performance management system it
operates within .
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Organizations that only do performance appraisals for the sake of doing them are wasting their
time .
management system and use them to implement business goals have an advantage for
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Features of Performance appraisal:
based on the critical success factors derived directly from the business strategy .
issue. Many experts feel that there should be separation of appraisal for rewards from
appraisal development to avoid spill over of bitterness from former to the latter Further
rather than annual one –off events and there should be involvement of Employees
through focus group interviews, surveys, etc. In all stages of the design,
their own development only but to act as effective coaches as the role of coaching in
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Methods of performance appraisal
Traditional Methods:
Ranking Method :
performance appraisal in which Employees is compared with all others for the purpose of
placing order of worth. The Employees are ranked from the highest to the lowest or from
In doing this Employees who is the highest on the characterstics being measured and also
the one who is L lowest are indicated .Then ,the next highest and then next lowest between
next highest and lowest until all the Employees to be rated have been ranked.Thus , if there
are ten Employees to be appraised , there will be ten ranks from 1 to 10.
Paired Comparison :
In this method each Employees is compared with other Employees on one on one basis,
usually based on one trait only . The rater is provided with a bunch of slips each coining
pair of names, the rater puts a tick mark against the Employees whom he insiders the better
of the two . The number of times this Employees is compared as better with others
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Grading Method:
In this method , Certain categories of worth are established in advance and carefully
satisfactory and unsatisfactory . There can be more than three grades . Employees
performance is compared with grade definitions. The Employees is then allocated to the
Such type of grading is done is semester pattern of examination and in the selection of a
candidate in the public service sectors . One of the major drawbacks of this method is that
the rather may rate most of the Employees on the higher side of their performance.
This method was evolved by Tiffen to eliminate the central tendency of rating most of the
Employees at a higher end of the scale .This method assumes that Employees performance
level confirms to a normal statistical distribution i.e. ..10,20,40,20, and 10 percent . This is
useful for rating a larger number of Employees job performance and promoability. It tends
IT also highly simple to understand and easy to apply in appraising the performance of
Employees in organisations . It suffer from the drawback that improve similarly ,no single
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The forced – choice method is developed by J.P. Guilford . It contains a series of group of
statements, and rates how effectively a statement describes each individuals being evaluated.
Common method of forced –choice method contains two statements , both positive and
negative .
The basic purpose of utilizing check –List method is to ease the evaluation burden upon the
rater. In this method a series of statements i.e. questions with their answers in yes or no are
prepared by the HR department . The Check list is ,then, presented to the rater to tick
appropriate answer relevant to the appraise . Each question carries weight age in relationship to
their importance .
When the check - list is completed it is sent to the HR department to prepare the final scores for
all appraises based on all questions . While preparing questions an attempt is made to determine
the degree of consistency of the ratherby asking the same questions twice but in a difference
In this method the rather focuses his or her attention on those key or critical behaviours that
ineffectively ). There are three steps involved in appraising Employees using this method.
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MODERN METHOD
Most of the traditional methods of performance appraisal are subject to the antagonistic
judgments of the raters . It was to overcome this problem ; Peter F. Drucker propounded a new
concept , namely, management by Objectives (MBO) was back in 1954 in his book
The practice of management . The concpt of MBO as was conceived by Drucker, can be
jointly identify its common goals , define each individuals major areas of responsibility in
terms of results expected of him and use these measures as guides for operating the unit and
In others words, stripped to its essentials , MBO requires the manager to goals with each
Employees and then periodically discuss his or her progress towards these goals .
In fact, MBO is not only a method of performance evaluation. It is viwed by the practicing
because a method by which managers and subordinates plan, organise , communicate, control
and debate.
An MBO programme consist of four main steps : goal setting, performance standard ,
comparison , and periodic review . In goal setting goals are set by individual to attain . The
superior and subordinate jointly establish these goal . The goals refers to the desired outcomes
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In performance standard , the standard are set for the Employees as per the previous arranged
time period . when the Employees start performance their jobs, they come to know what is to be
In the third step the actual level of goal attained are compared with the goals agreed upon .
This enable the evaluator to find out the reasons variation between the actual and standard
performance of the Employees .such a comparison help devise training needs for increasing
Employees performance it can also explore the condition having their bearings on Employees
Finally in the periodic review step, corrective measures is initated when actual performance
deviates from the slandered established in the first step –goal-setting stage. consistent withthe
MBO philosophy periodic progress reviews are conducted in a constructive rather than punitive
manner .
The purpose of conducting reviews is not to degrade the performance. From a motivational
Employees MOTIVATION
Employees motivation is the level of energy , commitment, and creativity that a company’s
workers bring to their jobs. Your motivated Employees are the ones who roll out of bed almost
They look forward to learning new skills, stretching their capabilities, and taking new
responsibility .
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And they’re not just full of energy and enthusiasm – they also very beneficial for your business.
They more productive, leave your company less often, and bring positive energy to the whole
team .
That’s why so many business have spent time trying to figure out the best ways to motivate
Employees .
A motivated team will always work hard towards achieving a particular goal if there are
challenges. Therefore it is important for leaders to repose their faith in the team and keep their
During the inception of Perfect Detailing Steel Services Pvt Ltd, no one ever thought that it
would be one of the largest tech companies in India and in the world . Employees motivation
and the faith of the leadership in the Employees played a key role in the success of the firm .
These small steps became a giant leap for the organization and the hard work of the Employees
Having a highly motivated workforces ensure the development of a highly engaged workforce
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Objective of Employees motivation:
• The purpose of motivation is to create condition in which people are willing to work
with zeal,initative.interest and enthusiasm, with a high personal and group moral
• For improve discipline and with pride and confidence in cohesive manner so that the
• For the motivation you can buy man’s time . physical presence at a given place You
• Performance result from the interaction of physical financial and human resources
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BENEFITS OF Employees MOTIVATION:
Increased Innovation: An important factor for a company’s ability to innovate is the
motivation of its Employees. Innovation is key for sustaining a company long term
Employees will be heavily invested in the success of the company hence they will often
Increased Productivity :
Employees motivation levels have a direct impact on productivity .if an Employees feel
motivated at work, they are more likely to work harder for the company. Employees
who are motivated carry out their responsibility to the highest standard production
In order to retain an Employees there are certain criteria that must be met such
Employees finding their role interesting and challenging having the opportunity for
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COMPANY PROFILE
COMPANY PROFILE
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ABOUT PERFECT DETAILING STEEL SERVICES PVT LTD
Perfect Detailing Steel Services Pvt Ltd (PDS) is a structural steel detailing company
headquartered in Chennai, India. It is founded in the year 2014. We are offering steel
detailing services to international steel fabricators with experienced Employees and latest
software technologies at a competitive price. We are well versed in AISC (American Institute
of Steel Construction – ASD/ LRFD) Standards, OSHA requirements and erection process.
We are using SDS/2 & AutoCAD with other basic supporting software’s for 3D
Modelling, Detailing and Checking of the shop and erection drawings. We have Employees
in the category of 3D Modellers, 2D drafters, Checkers and Project Leads with vast
PDS is offering AISC standards steel detailing services for Commercial, Educational,
measurement formats.
We Provide:
Anchor Bolts
Lintels
Etc.
Industrial Platforms, Skylights, Roof Frames, Hanger rod, Turn Buckles, Etc. PDS is
also providing shop & field drawings for the following items.
Gather Sheets.
BIM Model
CNC, DSTV, DXF, KISS & FABTROL files for fabrication machines.
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Bolts (Shop & Field Summary)
Services we offer: -
EVOLUTION OF PDS
Perfect Detailing Steel Services Pvt Ltd is started in the year March, 2014.
Perfect Detailing Steel Services Pvt Ltd is formerly named as “Perfect Detailing
Services”.
In the year April, 2017 we registered our company as a private limited company
and changed the company name from “Perfect Detailing Services” to “Perfect
In the year 2014, we started our business with totally 3 staff members and later we
Year on year we gave consecutive opportunities for the Fresh Engineering students
from the various part of the state and increased our productivity gradually.
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various types of jobs.
Perfect Detailing Steel Services Pvt Ltd is now one among the top steel detailing
company in India.
Registered office is located in East Tambaram, Chennai and another two branches
Main office consists of 2400 Sq. Ft of office space with 24 Hrs Power Back up and
Internet Facilities.
Branch office consists of 3000 Sq. Ft of office space with 24 Hrs Power Back up
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RESEARCH STUDY
RESEACH STUDY
Problem Definition:
Performances of Appraisal:-
In basic idea behind selecting the topic “Performance appraisal strategies adopted by Perfect
Detailing Steel Services Pvt Ltd ”. is to study how Employees are hired . Today organization
are coming up with new technique of hiring people. Hence to study how the actual process is
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Problem Definition :-
Employees Motivation :-
Motivation is a general inspirational process which get the member of the team
to pull their brought effectively to give their loyalty to the group to carryout properly the task
they accepted and generally to play in their job that the group has undertaken .
OBJECTIVES
Objectives:-
First primary
Second primary
Third primary
• To know the attitude and behaviour of the Employees of the Perfect Detailing
Steel Services Pvt Ltd.
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HYPOTHESIS:-
1. Ho:-Employees does not follow good performance appraisal and motivation practices for
the Employees .
2. H1:- Perfect Detailing Steel Services Pvt Ltd follows good performance appraisal and
3. HO :-Employees does not show highly motivated and shows high performance in
organisation .
4. H1 :- Employees of Perfect Detailing Steel Services Pvt Ltd are highly motivated and
shows high performance in
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organisation .
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SCOPE :-
To find out whether the motivational programs conducted by Perfect Detailing Steel Services Pvt
To study the different method of Training at Perfect Detailing Steel Services Pvt Ltd.
To study the Relationship between performance and motivational techniques in Perfect Detailing
Steel Services Pvt Ltd.
• The need of study is to find out the attitude and behaviour of Employees towards the
selected company
• The attitude and behaviour of Employees reflect the image and band identity of company
develop the company hence it is need Human Resources Management to company motivate
Employees .
Perfect Detailing Steel Services Pvt Ltd along with appraisal techniques and uses of it .
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LIMITATIONS
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LIMITATIONS :-
• The study is limited to motivational technique of Perfect Detailing Steel Services Pvt
Ltd Company Ltd .
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RESEARCH METHODOLOGY
Research Methodology :-
Research methodology is purely and simply the framework or a plan for the study that guides
the collection and analysis of data . Research is the scintefic way to solve the problem and it’s
increasingly used to improve market potential . This involves exploring the possible method,
one by one, and arriving at the best solution, considering the resources at the disposal of
research.
Primary data :-
The primary data are those, which are collected afresh and for the first time and thus happen to
be original in character .
Secondary data :-
The secondary data on the either hand are those which have already passed through the
statistical process .
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Strategies of performance appraisals
The first track deal with review of performance relying on feedback and tasks on technical /
personality competencies .Perfect Detailing Steel Services Pvt Ltd is moving to a role based
structure and competencies for each of the roles with standard expected levels of behaviours .
Training needs are derived based on the tasks evaluations and competency feedback.
Self Appraisal
The second track is the senior management appraisal . People in managerial roles undergo this
annually. Here the Employees fill up a self appraisal form and carries it forward to a panel of
360 degree appraisal constitutes the third track. This has been happening over the last 3 years
for all departments and practice units. Levels covered include the head of delivery, heads of
department and practices units, all the people who report to the head and all others holding
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DATA ANALYSIS
&
INTERPRETATION
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How do you rate the working environment of the organization?
Opinion Respondent Percentage Findings Percentage
Satisfactory 17 35%
Dissatisfactory 10 20%
Highly Dissatisfactory 3 5%
Total 50 100%
3
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10 Highly Satisfactory
Satisfactory
Averagely Satisfactory
Dissatisfactory
7 Highly Dissatisfactory
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INTERPRETATION:-
From the above graph 25% Employees are highly satisfied by the
service of organisation, 35% Employees are satisfied with working environment, 15%
Employees are averagely satisfied, 20% Employees are not satisfied by the service of
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Do you think about the key feature of the Perfect Detailing Steel Services Pvt Ltd
COMPANY life time working scheme?
Up to date 25 50%
Total 50 100%
Up To Date
25 Know A Little Bit
Not Updated
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INTERPRETATION :-
to date about the Perfect Detailing Steel Services Pvt Ltd Company life time working scheme
about the scheme 35% Employees know about the scheme and 15 % Employees are not update
Company.
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How do you rate the medical benefits provided by the organization for the employers and
their families ?
Opinion Respondent Percentage Finding Percentage
Satisfactory 18 35%
Dissatisfactory 3 5%
Total 50 100%
7
10
Highly Satisfactory
Satisfactory
3
Averagely Satisfactory
Dissatisfactory
18
Highly Dissatisfactory
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INTERPRETATION:-
are highly satisfied by the medical benefit provided by the company, 35% are
satisfactory dissatisfactory and 20% are highly, 25% are averagely satisfactory and 5%
are dissatisfied.
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Does the company provide maternity leave to female Employees?
Yes 35 70%
No 15 30%
Total 50 100%
15
Yes
No
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INTERPRETATION:-
were provided with maternity facilities in company & 30% female Employees were not
Do you think that there should be any improvement or addition in welfare facilities ?
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Internet Responding Percentage Findings Percentage
Yes 45 90%
No 5 10%
Total 50 100%
Yes
No
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INTERPRETATION:-
From the above graph it is observed that 90% Employees think that there should be
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Internet Respondent Percentage Finding Percentage
Satisfactory 5 10%
Dissatisfactory 10 20%
Total 50 100%
Sales
5
10
Highly Satisfactory
10 Satisfactory
5 Averagely Satisfactory
Dissatisfactory
Highly Dissatisfactory
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INTERPRETATION:-
From the above graph it is observed that 20% Employees are highly
satisfied the working period 10% Employees are satisfactory in organization & 10% Employees
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Yes 35 70%
No 15 30%
Total 50 100%
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Yes
No
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INTERPRETATION:-
From the above graph it is observed that 70% organization are provide the toilets
because to many organization then the provide & 30% organization are provided the 1
Rate the rest room and lunch room facility provided to you by the company?
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Internet Respondent Percentage Findings Percentage
Satisfactory 15 30%
Dissatisfactory 15 30%
Highly Satisfactory 3 5%
Total 50 100%
3
10
Highly Satisfactory
15 Satisfactory
Averagely Satisfactory
Dissatisfactory
Highly Dissatisfactory
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INTERPRETATION:-
From the above graph it is observed that 20% are highly satisfied by the rest room & lunch
room facilities in organization 80% are satisfied by the rest room 15% Employees are average
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Yes 35 70%
No 15 30%
Total 50 100%
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Opinion Respondent Findings
15
Yes
No
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INTERPRETATION:-
From the above graph it is observed that 80% organization are provide the food in staff
Out of the following facilities which are provided by the company to you?
Medical 20 40%
Housing 18 35%
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Canteen 5 10%
Total 50 100%
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20 Medical
Housing
Education Loan
Canteen
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INTERPRETATION:-
From the above graph it is observed that 40% Employees medical policy provide the
company 36% Employees are provide the housing facilities & 14% Employees are education
Always 30 60%
Sometimes 13 25%
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Never 7 15%
Total 50 100%
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Always
Sometimes
13
Never
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INTERPRETATION:-
From the above graph it is observed that 60% Employees are in opinion
that the sitting arrangement is provided with sufficient ventilation facilities so there is better
work environment whereas 25% has opinion that they did the facility for sometimes.
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FINDINGS
FINDINGS
• 50% of Employees are up to date about the Perfect Detailing Steel Services Pvt Ltd
Company life time working scheme.
• 35% of Employees are highly satisfied by the medical benefits provided by the company.
• 60% of Employees facilities are provide the organization in the employer family.
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• 40% of Employees use medical facilities provide by the company
• 75% of Employees feel that the ventilation is better and work environment is good.
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SUGGESTION
Some workers complained about the rest room in the company is not so good it should
Employees are not satisfied to quality of the food which is providing by the canteen, so
quality of the food has to be increased to keep the health of the Employees good .
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CONCLUSION
The company is very keen in the promoting all the welfare facilities provided by Perfect
Detailing Steel Services Pvt Ltd COMPANY Benglru.
Really company will take care about all Employees and also contract base workers.
Finally the study concludes that the Employees are satisfied with the present welfare
facilities in the organization.
Most of the Employees satisfied by the facility provided by company.
Employees highly satisfied by the medical benefits provided by company.
Employees highly satisfied by the medical Benefit provided by company .
The Employees happy with welfare facilities then only the productivity of that organization
can be increased .
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BIBILOGRAPHY
Books
Websites
• www.wikipedia.com
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