Chapter 7 Job Design and Quality of Work Life
Job Design
Definition: Job design involves specifying job content, work methods, and job
relationships to enhance productivity and employee satisfaction.
Key Aspects of Job Design:
1. Job Specialization – Narrow task focus for efficiency.
2. Job Enlargement – Expanding job tasks to reduce monotony.
3. Job Enrichment – Increasing job depth and responsibility.
4. Job Rotation – Moving employees between jobs for variety and skill
development.
5. Ergonomics – Designing jobs to align with human capabilities and
limitations.
Quality of Work Life
Quality of work life (QWL) refers to an employee's overall work environment,
balancing job satisfaction with organizational productivity.
Key Elements of QWL:
Safe working conditions.
Work-life balance.
Fair compensation.
Employee involvement in decision-making.
Methods Analysis
Methods analysis involves systematically evaluating how work is performed to
improve efficiency.
Steps in Methods Analysis:
1. Identify the operation to be studied.
2. Gather detailed information.
3. Analyze current procedures.
4. Develop improved methods.
5. Implement and evaluate changes.
Example: Reducing assembly time in a manufacturing line.
Motion Study
Motion study focuses on reducing unnecessary movements to improve efficiency
and reduce worker fatigue.
Techniques in Motion Study:
Therbligs Analysis – Breaking work into basic motions.
Principles of Motion Economy – Optimizing motion to reduce waste.
Use of Time-Lapse Photography – Studying work patterns.
Work Measurement
Work measurement determines the time required to complete a task using
standardized methods.
Common Work Measurement Techniques:
1. Time Study – Observing tasks and setting standard times.
2. Predetermined Motion Time Systems (PMTS) – Assigning time values to
basic movements.
3. Work Sampling – Estimating work activity through random observations.
Formula for Standard Time:
Example: Determining standard time for packaging operations.
Discussion: How can work measurement improve labor efficiency and cost control?