Unit 2
Unit 2
3.0 OBJECTIVES
After studying this unit, you should be able to:
Define prejudice;
Describe the nature of prejudice;
Understand the characteristics of prejudice;
Explain the nature of discrimination.
Analyze the factors responsible for the development and maintenance
of prejudice and discrimination
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According to Baron & Byrne, “Prejudice is generally a negative attitude Prejudice And Discrimination - I
towards the members of some social, ethnic or religious group.” Prejudice
whether it is negative or positive it decides an attitude and has all three
components of attitude i.e., affective, cognitive and behavioral.
According to Allport (1954) prejudice is composed of generalized beliefs
and attitudes that are inherently negative. Prejudice is a strong negative
feeling about an individual based on generalizations one has about that
individual‟s group. One can have negative and positive prejudice toward
the ingroup or outgroup. The ingroup represents the group to which the
individual belongs and Outgroup is the alien group to which
misconceptions or stereotypical reactions are linked.
Prejudice has also been identified as an attitude. As an attitude, prejudice
is viewed as having cognitive, affective, and behavioral components.
There are so many debates on this topic. In short Prejudice usually
Occurs between groups.
involves a positive or negative evaluation of a group.
is a biased perception of a group.
is based on real or imaginative characteristics of a group.
Racism and prejudice research has been guided by theory. Studies with a
focus on prejudice initially relied on psychodynamic perspectives. Gordon
Allport's seminal book, The Nature of Prejudice (Allport, 1954), also was
highly influential in the study of prejudice as it served as the foundation
for subsequent conceptualizations. The social-cognitive perspective
(Hamilton, 1981) has led to studies of people's cognitions as they relate to
people, groups, or social situations. Social identity theory also has
influenced studies of paths by which stigma influences a target's self-
concept.
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Researchers have linked stereotyping to prejudice (Lewin, 1948; Stephan, Prejudice And Discrimination - I
1999; Sue & Sue, 2003), and they have found ways to measure
stereotyping and prejudice. Nowadays, stereotyping is considered a natural
consequence of cognition (Fiske, 1998). It is important to understand that
children are exposed at a very young age to stereotyping and prejudices.
Initially, they are exposed to their parent‟s beliefs and values, which in
turn may affect the internalizing of stereotypes and prejudices, thus
causing negative outgroup perceptions. However, there is contradictory
evidence regarding such negative perceptions (Aboud & Doyle, 1996).
children can develop their own biases from other individuals who may
influence them, even if their parents are more tolerant towards outgroup
differences.
Furthermore, children receive overt and covert information from the media
through movies, television, reading materials, video and computer games,
and other types of media experiences. Clearly, it is recognized that the
media are often less objective and/or may make mistakes in reporting
certain incidents of crimes which involve a particular ethnic group-thus
influencing the stereotyping and developing attitudes toward specific
ethnic groups. Stereotypes are therefore maintained through social
cognition. Judgments are reached (whether they are accurate or not) and
quick evaluations are made of an individual or group. Consequently,
cognitions must change in order to destroy the induced cognitive
stereotype (Nelson, 2002).
Practitioners are alerted to recognize that stereotyping is a "cognitive”
process. It is not related to any psychological fact or the result of deviant
characteristics (Nelson, 2002). Frequently, stereotyping has been
perceived as part of the mind's normal propensity to categorize (a
cognitive classification of similar objects in the environment) stimuli from
the environment (Duckitt, 1992; Nelson, 2002). Researchers have
questioned whether certain individuals are more prone to prejudiced
personalities than others. At present, there is no evidence that indicates
they are.
Current research tends to view prejudice as a cognitive process that
adheres to social categorization (Duckitt, 1991). Conversely, in their more
recent book on prejudice prevention, Ponterotto, Utsey, and Pedersen
(2006) discuss a fairly new construct in psychology, the multicultural
personality. Research taken from counseling psychology, social
psychology, organizational psychology, feminist studies, and African-
centered psychology proposes that multicultural personality disposition
may be predictive of psychological well- being and assist in intercultural
ease (Ponterotto et al., 2006). A recent comprehensive definition of the
multicultural personality described by Ponterotto et al. (2006) identifies
several characteristics:
• The individual has attributes of emotional stability.
• The individual is confident in their ethnic identity.
• The individual welcomes cultural diversity.
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Multiculturalism Theory • The individual is eager to learn about new cultures.
• The individual interacts well with culturally diverse people.
• The individual spiritually connects to others.
• The individual is able to work with culturally diverse people.
Most impressive is the individual's ability to understand his or her biases,
openness to exploring other worldviews, and recognition of the effects of
racism and homophobia. This is a new area of research that, when
validated, will bring further understanding of personality types. An
assessment instrument that is deemed psychometrically adequate and
recommended by Ponterotto et al. (2006) is the Multicultural Personality
Questionnaire (MPQ-Van der Zee & Van Oudenhoven, 2000, 2001).
In short, what children observe and how they are treated will impact their
behaviors and influence the formation of their identity.
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3.1.4 Types of Prejudice: Prejudice And Discrimination - I
31
Multiculturalism Theory Institutional Racism Scale (Barbarin & Gilbert, 1981): This scale
measures institutional racism and is appropriate for adolescents and adults.
Includes six factors and 72 items.
3.2 DISCRIMINATION
Discrimination is the differential treatment of individuals belonging to a
particular social group or community or religion. It is generally the
behavioral expression of prejudice. Generally, the person discriminated
against is denied some privilege or right that is accorded to other members
of society who do not belong to the minority group.
The extent to which the members of the minority group feel discriminated
against and dislike or feel hostile toward the majority group is a function
of the relation between their comparison level and that of the majority
group.
If the minority group has the same comparison level as the majority
group, it will feel dissatisfied and hostile. But if the comparison is
sufficiently low relative to the majority group no adverse feelings would
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occur. However, „minority groups‟ use of comparison level relative to the Prejudice And Discrimination - I
majority group depends upon past experiences, the outcomes available in
alternative relations, and structural and cultural factors. Sometimes
discrimination occurs without the accompanying feeling of prejudice. For
example, a proprietor may refuse to accept a patron member of a minority
group because he feels it would injure his business. He may not be
prejudiced toward those people but he gives priority to his business.
3.2.1 Development and Maintenance of Prejudice and Discrimination:
Psychologists have categorized the causal and maintenance factors of
prejudice as given below:
Historical facts: Prejudice and discrimination develop out of a history of
economic conflict as well as from political power distribution among
groups of people. Historical incidents led to the development of an attitude
that slowly takes the form of prejudice. In our society prejudice against
women is one such example. Women have always been considered weak,
and dependent, and such prejudice developed and atrocities were
perpetrated on women and they kept tolerating them thinking it to be their
duty.
Situational Factors:
The number of situational factors in the immediate environment of the
individual also leads to the development of prejudice.
Social learning:
Every individual during the process of socialization learns and acquires
beliefs, values, and attitudes through parents, school, and religion. These
agents of socialization invariably transmit prejudices held by them to the
child. Besides childrearing practices adopted by parents have been shown
to help develop prejudice and discrimination. The scarcity of job avenues
and the abundance of applicants is one important economic factor for the
development of prejudice.
Conformity to Norms:
Once prejudice and discrimination against the outgroup are well
established, the accompanying cognitions and feelings concerning the
outgroup acquire a normative quality. They are shared by members of the
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Multiculturalism Theory ingroup and the members expect each other to hold such attitudes. The
factors underlying conformity to the norms of prejudice may be explained
in terms of the varying reward-cost outcomes ensuing from conformity or
nonconformity. If prejudice and discrimination against other groups are
the norms, then the overt expression of prejudice and discrimination will
receive approval from other members of the group.
Interaction Patterns:
Several interaction patterns increase cohesion and thus strengthen the
power of the group to enforce conformity to norms of prejudice and
discrimination. Any factor that makes members more dependent on the
group is likely to increase cohesion. Interaction patterns within the
ingroup may also increase the economic dependence of members upon
each other. Finally, if interaction within each group predominates over
interaction across group lines, the development of patterns of thinking,
feeling, and behaving uniquely to each group is fostered.
Psychodynamic factors:
Researches reveal that a number of psychological factors also give rise to
prejudice.
Authoritarian Personality:
Among psychological factors of prejudice authoritarian personality has
received much attention from psychologists. People with authoritarian
personalities exhibit rigid thinking. These tendencies predispose
individuals toward prejudice. Besides these people value people on the
scale of power, people above them in the power scale are attributed all
good characteristics, and people below them on the power scale are treated
as inferior and deserve to be exploited and hated.
Personality needs:
A variety of personality needs may support prejudice and discrimination.
One such need is “intolerance for ambiguity”. Persons differ in the extent
to which they are disturbed by confusing or ambiguous situations. Some
persons like to have everything in black and white i.e., they are unable to
tolerate the least uncertainty or complexity in situations while some
persons are least disturbed by confusing or uncertain situations. In general,
it has been found that individuals who are more intolerant of ambiguity are
also likely to be more prejudiced because prejudice for them serves to
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clarify ambiguity and uncertainty embedded in the situation. Similarly, a Prejudice And Discrimination - I
need to achieve superior status may be supported by prejudice, which
provides a group of persons lower in status than oneself. The need for
security may be satisfied through the rejection of outgroups.
Intergroup Contact:
Allport was the first psychologist to realize the importance of intergroup
contact between a prejudiced person and the target person. Such
interactional situations provide the two parties an opportunity to know
each other from close quarters and understand each other thereby reducing
misunderstandings and misconceptions. However, for intergroup contact
to be effective certain conditions are to be met. Intergroup contact is an
effective method of reducing prejudice only in those conditions where
both the parties have equal status. Intimate and honest contact between the
concerned parties motivates the person to perceive members of the target
group more as humans than as stereotypes. Intergroup contact method is
more successful in situations where the success of both parties is
dependent on each other i.e., when a common goal is to be achieved. In
such a situation both parties are forced to understand each other in a better
manner.
Education:
Social psychologists emphasize that appropriate education has an
important role to play in the reduction of prejudice, particularly racial
prejudice. In it both informal and formal education is important. As far as
informal education is concerned parents ought to be encouraged not to
indulge before children in things which knowingly or unknowingly
promote prejudice. As for formal education, its syllabus and curriculum
should be designed to promote harmony between different sections of
society. It should aim at developing healthy minds. It has been found that
higher and better formal education leads to decreased prejudice and
increased liberalism. Recently, psychologists have devised a new method
called cultural assimilator. In this method, a group of prejudiced persons is
explained about traditions, norms, beliefs, and value systems of people of
other communities and races so that they can appreciate those
communities and races in the light of recent information. A number of
social psychologists have successfully used this method.
Incongruent role:
It has been found that when a person is made to play a role contrary to his
prejudice it leads to a reduction in prejudice after some time. It happens
because playing such a role creates dissonance in the individual. This
dissonance gives rise to tension compelling the individual to change his
prejudice and restore the balance between his behavior and attitude. For
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Multiculturalism Theory example, if a person prejudiced against a particular community is
entrusted with the task of the welfare of that community, he is left with no
alternative but to change his prejudice because he is not able to change his
role.
Social legislation:
This is another method of reducing prejudice. Governments in different
countries have adopted and enacted several legislations which prohibit the
expression of prejudice in any form. Any public manifestation of prejudice
is unlawful and liable to punishment.
3.3 SUMMARY
In this unit, we studied prejudice and its nature. What are the different
types of prejudices and what havoc do they play with society and
individuals. We also studied the characteristics of prejudice. Then we
studied discrimination, and what it means and we also discussed prejudice
and discrimination. It was followed by a detailed discussion on the causes
of the development and maintenance of prejudice.
This chapter has highlighted the importance of prejudice reduction.
However, its central aim has been to entice the nascent multicultural
school psychologist to initiate, intervene in, and advocate for the
implementation of prejudice reduction programs and strategies at the
school and community levels. In conjunction with the initial intention of
imparting awareness and knowledge of the causes of prejudice, the review
of racial/ethnic identity development models and the assessment of
prejudice and programs. were examined specifically to encourage
practitioners to see how these approaches hold a critical relationship to
school-based clinical practice. In the last, we discussed methods of
reducing prejudice.
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3.4 QUESTIONS Prejudice And Discrimination - I
3.5 REFERENCES
Aronson, E., Wilson, T. D., & Akert, R. M. (2010). Social Psychology
(7th ed.). Upper Saddle River, NJ: Prentice Hall.
Crisp, R. J., & Turner, R. N. (2010). Essential Social Psychology (2nd
ed.). Thousand Oaks, CA: Sage Publications.
3. Gamst, G.C., Liang, C.T.H., Der Karabetian , A. (2011). Handbook
of Multicultural Measures, La Verne: SAGE
*****
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4
PREJUDICE AND DISCRIMINATION - II
Unit Structure
4.0 Objectives
4.1 Introduction: Rights-Based Approach
4.1.1 Need for Human Rights
4.1.2 Human rights responsibilities
4.1.3 Human rights principles
4.1.4 The Limitations and Value of human rights
4.1.5 HRBA and psychological practice
4.1.6 HRBA and applied psychology training and Pedagogy
4.1.7 Applied Psychologists as a Practitioner
4.1.8 Challenges to the Assimilationist Notion of Citizenship
4.2 Equity and social Justice
4.2.1. Equity, Balancing Unity and Diversity
4.2.2. Literacy, Social Justice, and Citizenship Education
4.2.3. The Bellagio Diversity and Citizenship Education Project
4.3 Summary
4.4 Questions
4.5 References
4.0 OBJECTIVES
After reading this unit, you will be able to:
Describe the Right Based Approach
Understand the Equity
Explain Social justice.
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Human rights are international legal standards, conceived and constructed Prejudice And Discrimination - II
following World Wars I and II, first with the establishment of the United
Nations, an intergovernmental organization, then by the development and
adoption of the Universal Declaration of Human Rights in 1948 (UDHR).
The UDHR, together with the International Covenant on Civil and
Political Rights (1966) with its two Optional Protocols and the
International Covenant on Economic, Social, and Cultural Rights (1966)
formed the International Bill of Rights. The UDHR is the origin of the
other nine international legal treaties, which together with various regional
conventions, declarations, principles of law, agreements and judicial
decisions, form international human rights law. Whilst the doctrine of
human rights, as derived from international human rights law, promotes
human rights as norms that share key features, they are perhaps more
accurately to be understood as minimal moral claims, encoded and
established in legal language. They are the outcome of a political
enterprise of international consensus-building on morality, on what
governments should and should not do to those under their jurisdiction.
This political process has included the establishment of human rights
machinery, regional and international systems and peer review structures
to ensure accountability between States within the international
community.
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Multiculturalism Theory Similarly, equality and non-discrimination are important human rights
principles, relevant to all healthcare (UN, 2009a). States have an
obligation to prohibit discrimination and a positive obligation to ensure
equality of opportunity for the enjoyment of the right to health by persons
with mental health problems (ICESCR, Article 2(2)); UN, 2009 a, b).
States are also obliged to prohibit and eliminate discrimination on all
grounds in access to health services and address underlying social
determinants and prohibit and eliminate racial discrimination and
guarantee the right of everyone to public healthcare (International
Covenant on the Elimination of all forms of Racial Discrimination
(ICERD), article 5). The principle of non-discrimination extends to those
with mental health difficulties (UN 2017a) and requires States parties to
―recognize that persons with disabilities [physical or mental] have the
right to the enjoyment of the highest attainable standard of health without
discrimination on the basis of disability‖ (CRPD, Article 25).
The reliance on the person‘s ability to pay can be seen as discrimination
against those without the adequate financial means to access the equal
quality of psychological healthcare. Yet, there are different qualities of
psychological care provided to different social groups and to those from
socially disadvantaged groups (e.g., low-income families, ethnic minority
people or refugee people); and differential access to psychological
therapies, dependent on the national health structures and health-financing
systems.
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application of human rights, such that girls and women continue to be Prejudice And Discrimination - II
most at risk of harm and rights violations.
Ignatieff (2001) suggests, what is important is what human rights can do
for people, an approach that assumes that no one would want to contest the
view that all human beings deserve to be free of violence, poverty,
insecurity, and that each of us should be allowed to pursue a ‗good life‘
with peace, freedom, and safety. The recognition that every individual is
worthy of respect and protection as a human being, and even more so
when a person is vulnerable to marginalization, exploitation, or harm, is
one of the core values central to both human rights and psychology.
The World Health Organisation holds that a ―human rights-based
approach [HRBA] to health provides strategies and solutions to address
and rectify inequalities, discriminatory practices and unjust power
relations, which are often at the heart of inequitable health outcomes‖
(WHO, 2015). The aims of HRBA are that States ensure that ―all health
policies, strategies, and programmes are designed with the objective of
progressively improving the enjoyment of all people to the right to health‖
(WHO, 2015).
In mental health, an HRBA is advocated by UN bodies. The UN‘s High
Commissioner for Human Rights, noting that stigma, discrimination,
violations of human rights, and the denial of autonomy and legal capacity
are some of the challenges faced by those who use mental health services,
recommended policy shifts to include systematic inclusion of human
rights and the recognition of the individual‘s autonomy, agency and
dignity and attention to the underlying social determinants; elimination of
stigma and non-discrimination, as well as the application of the principles
of participation, data collection/monitoring for accountability and free and
informed consent for treatment (UN, 2017b).
The implications of HRBA for practitioners have been largely neglected,
partly due to the lack of agreed definitions of an HRBA. In the UK, the
FREDA principles of human rights (fairness, respect, equality, dignity,
and autonomy) (Curtice and Exworthy, 2010); and the PANEL principles
(people‘s right to participate in decisions that affect their lives;
accountability of duty-bearers; non-discrimination and prioritization of
vulnerable groups; empowerment of rights-holders; and legality) (Dyer,
2015), are put forward as part of an HRBA to health services. An HRBA
to applied psychology and mental health can be described as the adoption
of human rights as a conceptual framework for all aspects of healthcare,
from policy, research, practice, and monitoring; an approach that places
physical, psychological, and social health firmly within the context of
security, social justice, equality, and non-discrimination. Hence, an HRBA
frames health not just as needs but as rights to safety, various protections,
and freedoms, whereby every individual and community can enjoy health
and well-being.
For all psychologists and mental health professionals, the structural reality
and operations of power cannot be denied; power is embedded in our
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Multiculturalism Theory professional knowledge production, methods, practices, and professional,
academic, and regulatory institutions. The dynamics of power between
psychologists and those we seek to support are also inevitable. In some
cases, the site of psychological assessment, formulation, therapy, or other
research or other psychological activities is the very source of
disempowerment and discrimination, raising human rights issues.
An HRBA also requires identification of the social determinants of health,
social inequalities, patterns of discrimination and human rights violations
which happen ‗out there‘ and within health services and practices. It
requires an honest examination and acknowledgment of how and when our
practices and services lead to adverse consequences;
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rights of all people to be treated as human beings with dignity. As Prejudice And Discrimination - II
practitioner activists, psychologists acknowledge and seek to understand
and theorize the relationship between social context, social injustices and
human rights violations, and health; they commit to an HRBA in
psychological practice, research, service design, and delivery. This in turn
demands that practitioner-activists name, expose and seek to understand
the dynamics of power as well as address the root causes of suffering and
its impact. A practitioner-activist works in collaboration with others, such
as legal and advocacy practitioners, to engage in advocacy-related
activities which seek to promote and defend human rights and to help
prevent human rights violations, enabling access to justice and healthcare.
This requires more than human rights education, it demands changes in
our theories, methods of knowledge-production, professional training,
regulatory bodies, and in our practice so that human rights-based practice
is a core, foundational competency
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Multiculturalism Theory while enjoying full citizenship rights. Cultural democracy, argued
Drachsler, is an essential component of a political democracy.
In the first decades of the 1900s, Rachel Davis DuBois established school
ethnic heritage programs for European immigrant groups. Leonard
Covello was the principal of a community school that incorporated the
culture of Italian-American students (C. Banks 2004). More recently, Will
Kymlicka (1995), a Canadian political theorist, maintained that ethnic and
immigrant groups should have the right to maintain their ethnic cultures
and languages as well as participate fully in the civic cultures of
democratic nation-states.
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Multicultural literacy consists of the skills and abilities to identify the Prejudice And Discrimination - II
creators of knowledge and their interests (J. Banks 1996), to uncover the
assumptions of knowledge, to view knowledge from diverse ethnic and
cultural perspectives, and to use knowledge to guide action that will create
a humane and just world.
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Nonreflective and unexamined cultural attachments may prevent the Prejudice And Discrimination - II
development of a cohesive nation with clearly defined national goals and
policies. Although we need to help students develop reflective and
clarified cultural identifications, they also must be helped to clarify their
identifications with their nation-states. Blind nationalism, however, will
prevent students from developing reflective and positive global
identifications. Nationalism and national attachments in most nations are
strong and tenacious.
An important aim of citizenship education should be to help students
develop global identifications. They also must develop a deep
understanding of the need to take action as citizens of the global
community to help solve the world‘s difficult global problems. Cultural,
national, and global experiences and identifications are interactive and
interrelated in a dynamic way. Students should develop a delicate balance
of cultural, national, and global identifications. A nation-state that
alienates and does not structurally include all cultural groups in the
national culture runs the risk of creating alienation and causing groups to
focus on specific concerns and issues rather than on the overarching goals
and policies of the nation-state. To develop reflective cultural, national,
and global identifications, students must acquire the knowledge, attitudes,
and skills needed to function within and across diverse racial, ethnic,
cultural, language, and religious groups.
The Stages of Cultural Identity Self-acceptance is a prerequisite to the
acceptance and valuing of others. Students from racial, cultural, and
language minority groups that have historically experienced
institutionalized discrimination, racism, or other forms of marginalization
often have a difficult time accepting and valuing their own ethnic and
cultural heritages. Teachers should be aware of and sensitive to the stages
of cultural development that all of their students—including mainstream
students, students of color, and other marginalized groups of students—
may be experiencing and facilitate their identity development.
Stage 1 - ―Cultural Psychology Captivity‖: During this stage, individuals
internalize the negative stereotypes and beliefs about their cultural groups
that are institutionalized within the larger society and may exemplify
cultural self-rejection and low self-esteem.
Stage 2 - ―Cultural Encapsulation‖: Individuals within this stage often
have newly discovered their cultural consciousness and try to limit
participation to their cultural group. They have ambivalent feelings about
their cultural group and try to confirm, for themselves, that they are proud
of it.
Stage 3 - ―Cultural Identity Clarification‖: individuals are able to clarify
their personal attitudes and cultural identity and to develop clarified
positive attitudes toward their cultural group. In this stage, cultural pride is
genuine rather than contrived.
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Multiculturalism Theory Stage 4 - ―Biculturalism‖: In this stage, individuals have a healthy sense
of cultural identity and the psychological characteristics to participate
successfully in their own cultural community as well as in another cultural
community. They also have a strong desire to function effectively in two
cultures.
Stage 5 - ―Multiculturalism and Reflective Nationalism‖: Individuals at
this stage have clarified, reflective, and positive personal, cultural, and
national identifications and positive attitudes toward other racial, cultural,
and ethnic groups.
Stage 6 - ―Globalism and Global Competency‖: At this stage, individuals
have reflected and clarified national and global identifications. They have
the knowledge, skills, and attitudes needed to function effectively within
their own cultural communities, within other cultures within their nation-
state, in the civic culture of their nation, and in the global community.
Gutmann (2004) argued that the primary commitment of these individuals
is to justice, not to any human community
Strong, positive, and clarified cultural identifications and attachments are
a prerequisite to cosmopolitan beliefs, attitudes, and behaviors.
4.3 SUMMARY
Human rights set high international standards, yet the numerous political,
economic, cultural, and other obstacles to the realization of human rights
may mean that for the foreseeable future, human rights remain partially
achievable and aspirational. For applied psychologists, often working with
those who are particularly vulnerable and disadvantaged, an HRBA
provides a framework and resources which complement our professional
and ethical obligations. Equity and Social Justice are really important. In
short, an HRBA enables psychologists to use their knowledge and skills,
as practitioner-activists, to help respect, promote and defend human rights.
The Bellagio Diversity and Citizenship Education Project promote social
justice.
4.4 QUESTIONS
Write long answers:
a) Explain Human rights responsibilities
b) Explain Rights Based Approach Introduction
c) Explain The Bellagio Diversity and Citizenship Education.
4.5 REFERENCES
Banks, J. A. (2004) Teaching for Social /justice, Diversity and
Citizenship in a Global World. The Educational Forum.68,289-298.
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Cerna, C. (1994). Universality of human rights and cultural diversity: Prejudice And Discrimination - II
Implementation of human rights in different social-cultural contexts.
Human Rights Quarterly, 16, 751-752. DOI: 10.2307/762567
Curtice, M. and Exworthy, T. (2010). FREDA: A human rights-based
approach to healthcare. The Psychiatrist, 34, 150-156. DOI:
10.1192/pb.bp.108.024083
Donnelly, J. (2007). The relative universality of human rights. Human
Rights Quarterly, 29(2), 281-306. DOI: 10.1353/hrq.2007.0016
*****
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