Check-in:
Airline staff: Hello, may I see your passport please?
Passenger: Here you go.
Airline staff: And where are you flying with us today?
Passenger: I'm going to London. It's my first time flying, actually.
Airline staff: Oh, exciting! London is great. Are you checking any bags?
Passenger: Just this one.
Airline staff: (Weighs bag) It's a little overweight, could you remove something?
Passenger: Sure, I'll take out this book.
Airline staff: Great, here's your boarding pass. You're at gate 54, an hour before
departure. Turn left at the coffee shop, through security, then gate's on the right.
Security check:
Security: Passport and boarding pass please?
Passenger: Here you go, thank you.
Security: You need to remove your coat and your belt.
Passenger: My coat and my belt?
Security: Yes, and your shoes.
Passenger: My shoes too?
Security: Yes, please.
Passenger: You can place them in this bin.
Security: You need to empty your pockets and put those items in the bin as well. Do
you have any liquids in your bag?
Passenger: I do, I have a water bottle and some hand lotion.
Security: You'll need to take those out. The water bottle is too big, you can either
drink it right now or throw it away.
Passenger: I'll just throw it out.
Security: The hand lotion is fine because it is in a small container, you need to put it
in a plastic bag though. Do you have a bag that I could use?
Passenger: I have never flown before and I didn't bring one.
Security: Sure, we have extra bags right here.
Passenger: Thank you.
Security: Do you have a laptop in your bag?
Passenger: I do, I'll need you to remove it as well and place it in a bin.
Security: Please put your bag on the conveyor belt now. Please step through the
scanner.
Security: Please step to the side, stretch out your arms. I'm going to scan your body.
Are you wearing any jewelry?
Passenger: Oh yeah, I think my necklace triggered the alarm. Sorry about that.
Security: All right, you're all clear. You can pick up your items from the scanner and
you can head to your gate. Have a great flight.
Boarding the flight and on the plane:
United Airlines flight 803 to London is now boarding. Please have your boarding pass
and identification ready for boarding.
Passenger: Excuse me, miss?
Flight Attendant: Yes?
Passenger: My window shade is broken and I cannot open it to see out the window.
Would it be possible to switch seats so I can have a window with a view? This is my
first flight and I want to be able to see everything.
Flight Attendant: Of course, let's move you to row 38 seat B. You'll be able to see out
from that window.
Passenger: Thank you. Could you tell me how long this flight will take?
Flight Attendant: We should be in the air for about six hours.
(Later in the flight)
Flight Attendant: Would you like something to eat or drink?
Passenger: Could I see the menu, please?
Flight Attendant: Of course, here it is.
Passenger: I'll have the chicken with rice and a ginger ale, please.
Flight Attendant: Great, coming right up.
Picking up luggage:
Passenger: Excuse me, can you please tell me where I pick up my bag? I checked one
bag on my flight here.
Airline Staff: Yes, what was your flight number?
Passenger: I was on flight 803.
Airline Staff: I see it, looks like your bag will be arriving on carousel 4.
Passenger: And how do I get there?
Airline Staff: It's right around the corner, you'll see the number 4 on top and it should
list your flight number as well. Your bag should be arriving soon.
Passenger: Great, thank you!
Airline Staff: You're welcome!
Customs:
Customs Officer: Passport please.
Passenger: Here you go.
Customs Officer: Thank you. And what is the purpose of your visit?
Passenger: I'm going to be studying here at the local university.
Customs Officer: And for how long will you be staying?
Passenger: I'll be here for one year, until May 26th of next year.
Customs Officer: And where will you be staying?
Passenger: My address will be 473 East Town Street, apartment 3c. It's in London.
Customs Officer: Do you have anything to declare?
Passenger: No, I don't.
Customs Officer: Alright, you're all set. Welcome to London!
