Reskilling the Workforce for the

Race to Artificial Intelligence (AI)

Susan Mintz, PhD, People Growth: Leader TECH Skills
@sbkmintz
Annie Hardy, Cisco Senior Visioneer
@ErgoAnnie
AIHUB - 1002

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 How did Cisco build
reskilling programs for
the rise of Generative AI?

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Annie Hardy Susan Mintz
Senior Visioneer People Growth Leader, Tech Skills

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 • Where we started
• Critical Components
• Community-centered
Today • Internal-Expertise-rich
• Novel by Nature
• Starting Strong
• Questions

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 Where did we begin?

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 Generative AI Reskilling Trajectory

First GenAI 1st GenAI TECHTalk & GEN AI Green Belt AI Fundamentals GenAI Explorers reaches
Presentation GenAI Demo Day Launch Launch Badge Launch 4,000 members
Feb 2023 Apr 2023 Sep 2023 Feb 2024 March 2024

GenAI Explorers GEN AI Learning Team Cisco Illuminate AI Track

GEN AI Blue Belt GEN AI Black Belt
Launches Assembles launches
March 2023 June 2023 Sep 2023 Feb 2024 July 2024

GPT4 launches

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 • Community-driven

Critical • Internal-Expertise-rich
• Novel by Nature
components

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Community-driven:
Driven by, for, and within
the community of
employees
 • Creative vs productive community
spaces
• Inspiration and energy
• Visibility
• Evolve projects thru the funnel
• Hone internal culture of expertise

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Internal-
expertise-rich:
Finding and leveraging
internal expertise
 • Excitement, Passion, Curiosity
(concern?)
• Listening – pulling on the
voices
• Creating a Network –
gathering expertise

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Novel by Nature:
Exploring novel
learning approaches
 • Authentic voice – internal SMEs
• Meet the learner where they are
• Cisco Illuminate
• Illuminate TECHtalk series
• Learning pathways
• Evolving in Real Time – fresh
topics/ content refresh

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 Introduction to Large LangChain
I am Responsible 4 AI Generative AI for Everyone Language Models
LLM Proxy detailed
What Artificial Intelligence Is Generative AI Market Dynamics Introduction to Conversation overview from an end
aka The Story Behind a Design consumer perspective
AI for Everyone $1.3T Market
Overview - Artificial LLM proxy, security and
What is Machine Learning Cisco Principles for Intelligence, Machine economics
Responsible Artificial Learning and Deep
The 7 Steps of Machine Intelligence LLM operations: instrument
Learning
Learning for telemetry, monitor
Ethics in the Age of Generative Artificial Neural Networks and consume metrics.
GenAI: What is It? Why is it AI (ANN) Introduction
Special? Fine tuning techniques
Getting your Generative AI Hugging Face Overview with
Collaboration's Leadership Idea/Project Started RAG and related
Demo
in Responsible AI techniques
Introduction to Prompt LLM Inference with Hugging
Intro to Large Language Engineering for Generative AI Security including prompt
Face
Models by Andrej injection attacks
Karpathy Prompt Engineering+: Master Causal, Conditional, and
Speaking To AI (2023) Masked LLM QA and testing - LLM
Get Ready for Generative AI accuracy and trust in
Prompt "Engineering": A Gentle Transformer Architecture output
Generative AI Introduction Intro to GitHub Copilot at Cisco
Attention Mechanism Practical Project

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 • Create an open culture
• Involve learning professionals
Starting strong • Open a forum
• Ask for experts

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Questions?
Annie Hardy | annhardy@[Link]

Susan Mintz | sukrohn@[Link]

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 • Visit the Cisco Showcase
for related demos

• Book your one-on-one

Meet the Engineer meeting

Continue • Attend the interactive education

with DevNet, Capture the Flag,
your education and Walk-in Labs

• Visit the On-Demand Library

for more sessions at
[Link]/on-demand

Contact me at: annhardy@[Link];

sukrohn@[Link]

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Thank you

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