IBM Globalization
IBM Globalization
,/
• . G~baliza\~n and \ntamatiooal Businef ~ '
economic integration · Th em · b r t' "-- are ·
significantly higher than b aJor concerns about present-day glo a iza ion.
What is striking about ~ver efore because of the nature and speed of transformation.
th
enormous impact of n e ~urrent globalization is not only its rapid pace but also e
ew inform r l · market
integration, efficiency a d . a ion and communication techno ogies on
' n induSlrial organization.4
esp ially by using lhe Wo d de Web, enablin~ people to interact O? a global sc~e .
. Moreover, a number~ _· te!eiting terms to signify the variou~ aspects of globaliza-
tion, such as Westemiz ·on, .Americanization, Walmartization, McDonaldization,
4 Rangarajan, C., 'Globalization and Its Imp~t• in Indian &o~omy since Independence, edited by Uma Kapila, 15th edn, Academic
Foundation,NewDelhi,2003,pp. 728-33. ·
5 Clark, William C., Robert 0. Keohane,Joshep S. Nye, and Neal M. Rosendrof, inJoshep S. Nye andjohn D. Donahue leds),
Governance in a Globaliz;ing Wor~ Brooking Institution Press, Washington DC, 2000, pp. 1-44, 86-108, 109-34.
6 McLuhan, Marshal, The Gutenberg Galaxy: Making of Typographic Man, University of Toronto Press, Toronto ll962); Wyndh~,
Lewis, America and Cosmic Man, Nicholson & Watson, London, 1948, pp. 1-19.
7 Dreher, Axel, Noel Gaston, and Pim Marten, 'Measuring Globalization and Its Consequences', Globaliztition and the Labour
Market, Department of Business Enterprise and Regulatory Reforms, 13 December 2007.
r 8 lntemaUonal Business
.c • ..,,__._,,,_.~..... .. - · .
Westernizat'' 0 "
.. Exhibit 1.2 OlolMlldon'I
• · ··-.. ·-- .-.,IJlc8'
· - ..,,,_
Th e process' of influence of the Calculability ObJet
· - h uld be c1uanrifrable
5 0
· ·tivessubjective ( i.e., tast
'
. e)·
We~tern culture on non-western socier i·n term"' (1',. sc1les) rather th•~f~c"'nce over qual1_1y as
of life stye,
/ va_/ue ~ystem, language, technology,
Y " •"""' '
Quantify gains s,g_ ,v1ac, not the Quality or
· n1 ' ..
etc. We~tern1zat1on is sometimes equaled, McDonald's sells a,g
although inaccurately, with modernization. Superior M,1c, rd
. ed and uniform ser-
A · · · p d' tab,·J,·ry Standa :: production process .
. mer,camzaflon A term mostly used pejora- re ,c d by t, ,e
t1vely for the influence of the US of America on vices are guarantee b t;tution of more
other cultures that leads to a phenomenon of sub- I includes the s~ s /ogies for human-
stituting indigenous cultures with the US culture. preCo~~r:ble
ic non-human tee no. has also been
Walmartization Refers to business practices labour. · ·on the
The Mcoonald1zatlof of society · w h'ic h
'iron cage , ,n
followed by the American retail chain Wal-Mart, • d to as a system d ,..,,inated by the same
which includes optimization concepts from re,erre . nutions come to . .be O f Mc Dona Id'1za fron
o,,,
ogistics, purchasing, finance, and stores manage- aII. in~ 1 The criticism •
I 1
ment,.contributing to its maintaining 'Always low pnncip es. ·
prices, Always'. Charles Fishman in his book The includes . Workers are exp ected
. h. to perform
h a
Wal-Mart Effect sheds light on the power ofthe /rrationaltty _ . a/ized task, w 1c spawns
retail giant to affect everyone's life. The economic single and highly ratdiontO workers' burnout.
a t o f Wa I-M art inc
e11ec · sma II er com - 1•rrat1ona
· Iude •,orcing · 1·ty
1 and /ea s · · d to perform
·
petitors to keep out of business and driving down W 0 kers are suppose
wages, but helping to keep inflation low and pro- Oeski//ing · ~ · tasks with minimum level
. ·r h' h simple and repet1t'.vel ds· to quick and cheap
d uc t1v1 y 1g . ,
Although Wal-Mart brings cheaper products of _c~mp f
/exity. This ea .
rkers who can be easrly rep ace ·
I d
· · training o wo ' · ·
to consumers in advanced countries, it epitomizes . , •: McDon~id's is criticized as •'
the conservative model that a company muS t cut Consumer wo~kers . nsumers its unpaid ·
costs to remain competitive, or a co~ntry muSr ,being '~ri~ky' 1~ ma½ing ;it 'the · work usually
cut taxes and the welfare state to continue to be · employees by carrying vice restaurant;
. f,'or .ms t ance,
d b
globally competitive. · · . food Y aaser
performe or -
drive-through .
service.
McDonaldization The term was used by · · serving _ .. .. , .
sociologist. George Ritzer in his book The . Dis,;eyfication . A.term used to describe ~nd
Mcdonaldization of Society (1995) to ~escrrbe . denigrate ' a s?ciety that has ·an ' rncreasrng
the principles of the fast food restaurant l1ke~y to similarity to the Disney theme_ parks. Th~ term
dominate more and more sectors of the Amem:an has been used by Sharon Zukm (1996) m The
societyaswe/lastherestoftheworld.According Culture of the Cities whereas _the term
to Ritzer, the four dimensions of McDonaldization 'Disneyization' wa·s· popularized by A. Bryman
are (2004) in The Disneyization of Society.
Efficiency Refers to the optimal method for 'Disneyfication' is used metaphorically to de-
1ccomplishing a task, that is, · the rational scribe a society dedicated to themes, merchan-
1etermination of the best mode of production dising, huge consumption, and emotion-based
·ith little scope for Individuality. · · labour. It also signifies a diluted or simplified
_, , ,. . . version of an original form.
Contd
9
GIOOOlllatlon and lntematiOOal 8usineSS
£,xhfhit 1.2 Contd
-. '
. Giobaiization
Political
"- Cultu.ral. __ --- - - - - - --~
globalization . - globalization
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Globalization and International Business 11
- .
In the sixteenth century, at a time when the North-· Ramayana and the Mahabharata. A.t the site,
em part of India was reeling under the waves of Cambodian guides earnestly explain the signifi-
conquests and cultural stagnation, people from cance of the symbols protecting the shrine-the
South India were exporting lndianness to South- naga, the shimha, and the garuda, correspond-
east Asia. It was an anonymous task carried out ing to the present-day navy, army, and air force.
not by warrior-heroes blazing across land bearing The marvel of the epic scale of the Hindu temp\e,
swords 0f conquest, but by individuals who had as impressive as the finest cathedra\ or mosque
come in peace, to trade, to teach, and to per- anywhere in the world, is a\so a marve\ at the
suade. Their impact was profound. Even to this extraordinary reach of the \ndian cu\ture beyond
day, the kings of Thailand are only crowned in . its own shores. . .
the presence of Brahmin priests; Muslims in Java Hinduism was brought to Cambodia by
sti 11 sport Sanskrit names, ·despite their conver- merchants and trave\\ers more than a mi\\ennium
sion to Islam, a faith whose· adherents ~ormally ago, and has \ong since disappeared, supp\anted
bear names -originating in Arabia; Garuda is by a Buddhism that was a\so an \ndian _export.
Indonesia's best-selling airline, and Ramayana But, at its peak, Hinduism inf\uenced the cu\ture,
its best-selling brand of clove cigars; and even music, dance, and mytho\ogy of the Cambodian
the Philippines has produced_ pop-dance people. ·· . . a :
ballet about Rama's . quest for his kidnapped The \ndian culture can be characterized by it~
queen Sita. Right at the entrance of Thailand's exceptional capability to imbibe a\ign cu\turei
Suwarnabhoomi International Airport in Bangkok . · and this feature distinguishes it from the rest <
is a fascinating sculpture depicting the Hindu the wor\d. \ndia's present-day civi\ization dra~
mythological story of the 'Churning of the -lfeav1\y from \s\am and Christianity, conseqm
Oceans' (samudra-manthan) between the de- to Muslim invasions and British co\onia\ ru\es
·mons and the gods (Fig. 1 .4). Hindu bridegroom invariab\y puts on a sherw
Angkor Wat, perhaps the :greatest Hindu · during the wedding ceremony, a
temple ever built in the world, is in Cambodia, did not exist before the Mus\im invasion of \n
not in India. The exquisite sculptures in the temple The once-a\ien cricket is \ndia' s virtua\ nat\
recount tales from the great Indian epics-th_e sport. In selecting the seven new wonders c
I-\ gra~d1ose sculpture at the entrance of Bangkok's Suwarnabhoomi International Airport, depicti;
Htndu mythological story of the 'Churning of the Oceans' (s~mu_dra-manthan) between th~
mons a nd the gods, evidences India's deep-rooted cultural globahzat,on.
world , lndi ans vote d c v n ical Iv f th T . M h I Keeping ·its g Ionous
· It
cu__J!!a I- h.
__ ,st o ~y_!n
· rninr1
constru t d .:;;;;.L_ ./.. or e a a, ___ '-.t,
a na c :_ Y the Mu gb_~J _ki n g S hah- Jahan ·- Ind ~ ne.~~ ~:~n-~~ _mo~-~ -~;2. ~rc~!5:> ~a,n i':_?ll"I
st 0
arch ~o t for A ng~ or W at, the most· magnifice'nT -·t§_g_~o~~l_1_zat,~n °!. ~~~ C}~~-!~<!:~g n_byway <:>i c."ut::--•-.
tect of the H mdu religion a fact that testifies tural diplomacy rather than merely focussing a\\
th
to e uniqueness of the lndia'n culture. its efforts on economic and political diplornac.y.
-------
Source: Based on Tharoor Shashi 'Let's Promote the Great Indic Civilisation', Times of India, New Delhi, 21 October 2.()07.
http·// . , , '
· WWW.a.irportsuvarnabhumi.com.
has led to the development of global pop culture. Coca-2 ola is sold iE- ~~::.._countrh
than the Umtect Nations ·11as as m eiiibers:-'Col<e,..Ts-claimed to be the seconcl-=-inc
universally u naerstoocl -word after OK~ McDonald's has -~~.!e ~han 30,000 lo<
-
:esta~ra~ts _s~rv~_g_§.~ m~lli?n .P~?ple e~ryd~_y in_~o:_e tha~ ~00 c~untries.
---
Jeans are sold in more than 110 countries. Ronald McDonald is second only to Sa
C l a u . s i n ~itionfor-most school children.
Ql,;t.1'i: l')r)n and ln!ijrl'cJ';onJI 8,;s.rc;s IJ
134
· · Polltlcal Globalization
1
\\0 , 1~«mvtwnce i,f i'"li'b ll)!l,rn, and prnm,r, around th, world i,r~crrcd In"
,J J'.'.".r~~ol §lohnlizalii,n, lnterrr:rtionul hosincs, i, inma,ingly crrnduct,d "'"" th,
0?' {tilic,a·J, Socio (tllttiral, and ph)'Sital Lorclm or !Ovrrrign st;1tc!. After World W.1r II,
f'rI te" '." .
, st 1 been a proliferati onof savereign stat,,. fn 1911 the re wrre 61 scpamte
\ cf ates, 4 Ill W4G, _1,_rn in l!l78, WJ In 1991,11 and 209 in 2007.1l The adn11n1strative
~J
1
tJ . SCI·op, and thedcttsronmaking1rroce,sc, In rnoltilatcrn/ organi,ationsand UN forum,
, / / have consldcral,ly innucnccd tire !"'crnnncc within sovereign state,. Democratic
' p· < I>, procc,,c,
•• of' ldecision making and gnvcrnancc to a varying extrnt are increasingly
Jr' rccc1vmg w1c er acceptance in most countries.
Globalization of production
Th,increased mobility ofthe facto, ofproduction, especially the m<Wonent of capita\
has'chruigedcountries' t;:i~;~f~eaallianon rolessigiiificaiitli Consequently,many
- --
firms·ificlevelopfng~coiiiimesseek
.
io strengthen
-
their competitive advantage by
Globalization
Globalization
of
of
production
markets
Economic
globalization ,
Globalization
of
technology
F19,
. 1'5 Dimensions of economic globalization
• . . . . I f,ugr rrdinologfral
ti"'' 111111111,: ,n il1ffru·nli111t'Cf pwd1" 11 ",rh nr1111rrr.,.~111 H Y 1 . 1 . con tr
· 1 I
~111 1 ~pt·< i11l1111tm11 1.u
· I
~n rn ri(r 10 inrrn 111< u<tr} r:H
I le fl('I\\ r<'n Ic ('\ r oping .
co UntrjI'll
. . I i. rt r firrn, In• II ,r ,a• me •ndu ,try !'1 ·
,\ l>tincfnnrd 111 Ii, ilit•, Ari' flflrn tir1111rrr< 1.1y O '"
, , in 1111 ,nc. us1fl(' S nnd d·rr 1
strrn,-.'flu·n thrir pmilioni. ,h II
·
rt'"'
I r. man)' (j,m · · . r
loJJI stratcg1r, o ml'rg
I l:'tl" Cl
l'lt
t·o11n1rir,. rst11hlish ro o prrntiH' ng1rrrnrn1, or n< · I crs a ...
. I f f 1111ibutcc lo a .'!Urge In FDr f ·•d
nt·qui,ilinru and nl'lwork orgrmi1ntio11s. " Inr I ins r J • h c Ufin
rrc<'nl rI <'rndc,. Mort'O\Tr, tht• p1frnliz11 tw11 . f I lie cnlcrpnscs across l e Wo rId hasg
o P11 J
aim nffdcrntrd noss border i11H•stmr11ts. . I . .
1·1It' g /o b a 1·11.a twn
• of producl1on . I111s Iecf to mult ina .
twnaI IIorigin
b .of proctll
- - -- · -· -· - -
componc111s, S<'n-icc.9, and capital as a rcsu I o
I ( transnat1 ona 'cl co a orations arn ct
0
· ·
b usmcs.'I cnlc1pnscs. fin11s cva.lualc vanous ocau 0 . I ,: ns world -wtti e .fo r manuf. a~~lJ.rinrig
acti,·itif'S so as to take advantage of local resources and op mtze manufactur' g
c~m pf'titi\-cncss. Compan ies from th e US, the EV, andJap~ manufacture at overs~ng
locations more than three times of their exports produc_ed 10 th e _h~me co~ntry. Intr~
firm expo,t -import transactions constitute about one-third of their mtemationa} trad
e.
Globallzaflon of markets
Marketing gurus in the last two decades have extensively argued over custorniz
marketing strategies in the globalization of markets. Theodore Levitt, in his pa~~
breaking paper 'Globalization of Markets', 13 views ~e recent emergence of global
markets on a previously unimagined scale of magmtude. Technology as the rn
powerful force has driven the world towards converging commonaJ·ty 'J1
1 • echnologicaI
Ost
strides in telecommunication, transport, and travel have created new consurne
segments in the isolated places of the world. Kenichi Ohmae also advocates the concep:
of a borderless world and the need for universal products for global markets. 14
Standardized products are increasingly finding_ markets across 0 - ! ~e. Such
gTooa11zation of markets ha.§.....Q!L9.P.~- 1).andj gfr§,. CJ,S~.<L th.e 0]?.~ rtu~i!}' !_~r marketing
in"'1eriiationally while on the other has increased the competitive mtensi~
6rands in the market.
The simultaneous competition in markets between the numerous new competitors
across the world is intensifying. This offers tremendous challenge to the existing business
competitiveness of firms, compelling them to globalize and make rapid structural
changes.
Globalization of competition
This refers to the intensification of competition am?~g business ente!"p!"is~~ _global
scale. Such globalization of competition nas
resulted in the emergence of new stri~'2'
traiisnatwna1a 11iancesamoiigconip~~s~ across ·the~ rJcf lncreasfngiy:more~fimis
n;:d t~ comp_et~ wi~1::~playersrromaroundthiglobe ~eir own m ~ e n
------
1
Levitt, Theodore, 'Globalization of Markets', Harvard Business R.eview, May/June, 1983, pp. 92-102.
Ohmae, Kenichi, 'Managing in the Borderless World', Harvard Business R.eview, vol. 53, May/June 1989, pp. 152-62.
Globafization and lntemallonal BusineSS 15
15 Asian Development Bank, 'Drivers ~f Change: Globalization, Technology and Competition', Asian Development Outl.ook, Oxford
University Press, Hong Kong, 2003, p. 208.
16 International Busriess
lntemattonal
ec;onorntc RislngR&O
Integration costs
I ,
l
{
Regulatory Managernerit
controls myopia
Emerging
new trade
barriers
Cultural
Nationalism
factors
r1g
~· . 1.6 Globalization: Movers vs restraining factors .
non-tariff trade barriers. In the coming years, the . tariffs are expected to decline
considerably further. ,.. , ,,: , . . ,
1
· · Technological breakthroughs _ . ·. .: • _ _. _
t' ;;The b~eakthroughs in· scien~e ~nd tech~olc;,gy have transformed the world.virtually
. . ' 1nto· a global village, .espe~ially 'm~~f~cturrng,' transportati~n, .and information and
communication technologies,·as discussed here.
Manufacturing technology Technological advancements transformed manufac-
turing processes and made mass production possible, w~ch l~d to the industrial
revolution; The production efficiency resulte~ in cost-effective production of uniform
, I·. . . ; . , '. . . ' tl .
goods on a large scale. In order to achieve the scale economies to sustain large-scale
productio.n, niar~ets beyo~d national boundruies need to be explored.
1 - • • • • , ... I'- • ·• • • .. t • : r
incun-ed. Air travel has become not onfy speedier but chea~. 'flti, hn! boo.!itcd the
movernenL of people and goods aero" countries.
~ult/lateral Institutions
A number of multilat~ral institutions under the UN framework, set up during the
P0st:World War_ II e_r~ have facilitated exchanges among c~untries ancfbecame
promment forces in present-day globalization. Multilateral organizations such as the
~AIT and WT? co~ ute_~ to th~ Jlro~ ess of ~p~ization_3!1j ~ e oy~~ng u~ of
arkets by consistently reducing tariffs and increasing market access through vanous
r~ of multil8:teral .f:a§'e n~g26ations. The evolving rruii'tilateral framework under
the ~ ' such as Trade-Related Investment Measures (TRIMS), Trade-Related
Aspects of Intellectual Property Rights (TRIPS), General Agreement on Trade in
Services (GATS), dispute settlement mechanis~, anti-dumping measures, etc., has
facilitated international trade and investment. Besides, the International Monetary
Fund has contributed to ensuring the smooth functioning of the intei:national monetary
system.
Cultural factors
Cultural factors can restrain the benefits of globalization. For instance, France's
collective national' c. h . .
Ism 1avours ome-grown agnculture and the US fear of terronsm
has ·made foreign management of its ports difficult and restrained the entry of the
Dubai Port World. ·
Nationalism
The feeling of nationalism often aroused by local trade and industry, trade unions,
political parties, and other nationalistic interest groups exerts considerable pressure
against globalization. The increased availability of quality goods at comparatively
lower prices generally benefits the mass consumers in the importing country but hurts
the interests of the domestic industry. .
On one hand, consumers in general are hardly organized to exert any influence on
policy making, while on the other, trade and industry have considerable clout through
their associations and unions to use pressure tactics on national governments against
economic liberalization.