Trust & Confidence Survey
Thank you for taking part in this 5-minute survey.
Police, Fire and Crime Commissioner Zoe Metcalfe has launched an online survey which
invites you to complete a set of questions that will gauge the level of public trust and
confidence in policing response across North Yorkshire and York.
The survey takes under 5 minutes to complete and is open to everyone, whether you’ve
been a victim of a crime, a witness, a suspect or have an opinion to give on how you
would perceive to be treated by the police if a situation occurred.
Responses will influence Commissioner Zoe’s wider work, to promote change, ensure
accountability and spread best practice and high standards of Police service.
The survey will remain on the Commissioner’s Website indefinitely and welcomes
ongoing responses that will be reviewed and published on a quarterly basis.
Thank you in advance for your participation.
Please state below how far you would agree/disagree with the following statements:
If I was approached by, or had reason to contact North Yorkshire Police (as a victim of
crime, a witness to an incident/crime, as a suspect, or to report an incident/crime) I would
have trust and confidence in them to;
1. a) Treat me fairly
Strongly Agree
Agree
Neither Agree/Disagree
Disagree
Strongly Disagree
2. b) Treat me with respect:
Strongly Agree
Agree
Neither Agree/Disagree
Disagree
Strongly Disagree
3. c) Take me seriously:
Strongly Agree
Agree
Neither Agree/Disagree
Disagree
Strongly Disagree
It would be really helpful if you could also complete the following to help us to better
understand who is responding to the survey and how to increase our audience:
4. In what capacity are you responding to this survey:
Victim of crime
Witness to a crime
Suspect of crime
Other
If you have been affected by crime, whether or not you have reported it to the police, it
would be helpful if you could indicate the type of crime you have been affected by (in any
capacity) below:
Anti-social behaviour
Robbery
Theft of or from your car or bike
Theft of agricultural machinery, materials, livestock or fuel
Burglary
Shoplifting
Fraud in person, on the phone or online
Violent crime
Sexual Assault /Sexual Violence
Child Sexual Abuse/Child Exploitation
Domestic Abuse
Arson or vandalism
Drug taking or dealing
Stalking or Harassment
Exploitation
Welfare Issues
Hate Crime
Terrorism
Irresponsible vehicle use
Wildlife Crime
What gender do you identify as?
Female
Male
Non-binary
Transgender
Prefer not to say
Other
5. If answered Other please specify below:
What is your age?
Under 18 years
18-35 years
36-45 years
46-55 years
56-65 years
Over 65
Prefer not to say
6. Which area of North Yorkshire or York do you live?
Craven
Hambleton
Harrogate
Richmondshire
Ryedale
Scarborough
Selby
York
7. Do you have any long-standing illness, disability or infirmity? By 'long-standing', we
mean anything that has troubled you over a period of several months or more or that is
likely to affect you over such a period of time.
Yes
No
Prefer not to say
8. Do you have concerns about your mental health or mental wellbeing?
Yes
No
Thank you for completing the survey
If you have been a victim of crime or you know someone who has, support is available from
skilled Victim Care Co-ordinators, through contacting Supporting Victims in North Yorkshire on
01609 643 100 between the hours of 8am and 7pm Monday to Friday, alternatively drop them an
email at help@supportingvictims.org. To find out more about Supporting Victims visit the
website: www.supportingvictims.org
A more comprehensive online 'Perception' Survey will launch soon for anyone wanting to submit
more detailed feedback on police services.
You can also visit our Commissioned Services page on the North Yorkshire Police, Fire and
Crime Commissioner’s website:
www.northyorkshire-pfcc.gov.uk/for-you/services/commissioned-services/
Please return your questionnaire to:
FREEPOST RTCL-AGAE-TRTS,
North Yorkshire Police, Fire and Crime Commissioner,
12 Granby Road,
Harrogate,
HG1 4ST
