Contact
Brian Hubbell, MBA
www.linkedin.com/in/brian-hubbell- Senior Project Manager
mba-216147a3 (LinkedIn) Greater Phoenix Area
Top Skills Summary
Public Administration
Experienced Manager with a demonstrated history of working in
System Performance
the healthcare and IT industries. Skilled in Crisis Management,
Performance Appraisal
Operations Management, Crisis Communications, Emergency
Certifications Management, Disaster Response, Strategic Planning, and Change
Management. Strong sales and customer service professional with
CERT: Nintex Document Generation
Practitioner - Salesforce a Bachelor's Degree focused in Business Management and an
Managing and Analyzing Data in Executive MBA from ASU with an emphasis in healthcare.
Excel (Office 365/Excel 2019)
Critical Thinking and Problem
Solving
Nintex Process Mapping Expert -
Experience
Author
Arizona Corporation Commission
Senior Project Manager
Honors-Awards April 2024 - Present (1 year 3 months)
Paramedic Phoenix, Arizona, United States
Paramedic
Graduate Student
Response Systems, Inc.
Paramedic/Team Lead
May 2020 - Present (5 years 2 months)
Milwaukee, Wisconsin, United States
Respond to and assisted with patient care for COVID-19 positive patients in
New Orleans, Louisiana. Provided patient assessments and advanced medical
treatments. Provided ACLS and BLS care. Coordinated transports for patients
needing emergency care. Was responsible for ensuring daily ICS paperwork
was completed and filed. Was responsible for managing all employees and
issues.
Arizona Department of Health Services
CON and Rates Program Manager
October 2022 - April 2024 (1 year 7 months)
Phoenix, Arizona, United States
QuantumRhino
2 years 2 months
Chief Operating Officer
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March 2021 - October 2022 (1 year 8 months)
Scottsdale, Arizona, United States
Vice President of Operations
September 2020 - March 2021 (7 months)
Scottsdale, Arizona, United States
Responsible for day-to-day operations, implementing process management
strategies, and the implementation of company strategy. Additional
responsibilities include managing quarterly and annual budgeting processes
and P&L responsibilities. Oversight of employee and company performance
ensuring process and organizational efficiency.
➢ Implement technology to support new processes and customer needs
➢ Drive weekly, monthly, quarterly, and annual financial and operational
performance goals
➢ Develop support structures aimed at freeing up time for developers and
programmers
➢ Develop HR processes for QuantumRhino ensuring standardized systems
are in place for employees, applicants, and senior staff.
LIFEwest
Managing Director
September 2018 - October 2019 (1 year 2 months)
California
Started new ambulance company based in San Diego. Developed policies
and procedures, developed and managed strategic plans, established
market presence, managed employee recruitment and training, managed
business development, oversaw government relations, and managed customer
service. Developed and managed communications center, implemented new
technology, and managed P & L.
Started operations in new market.
Negotiated four new contracts within the first month generating multiple calls
and revenue
Created efficient cost-effective operations
Developed and implemented policies and procedures for operations,
administration, human resources, and dispatch
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Falck
General Manager
February 2014 - December 2017 (3 years 11 months)
Petaluma, California
World's largest ambulance provider generating $16 billion with operations in 46
different countries.
Managed over 400 employees including multiple department managers.
Developed and managed strategic plans in multiple regions, managed
employee recruitment and training, developed and enforced policies,
implemented new technology, managed budgets, managed emergency
events, managed business development, oversaw government relations, and
managed customer service.
Grew operational staff by 30% year over year
Helped establish and grow into three new markets within four years
Maintained a 5-10 % growth in revenues year over year
Implemented new unit efficiency charts to ensure 0.3 unit utilization or greater
reducing wasted unit
downtime and lost revenues
Helped develop and write responses to multiple RFP's increasing customer
base and growth
projections
Reduced unscheduled overtime by 75% by developing training programs and
increasing employee moral
Rural/Metro Corporation
8 years 9 months
General Manager
August 2013 - February 2014 (7 months)
Operations Manager
January 2012 - August 2013 (1 year 8 months)
Project Manager
August 2010 - January 2012 (1 year 6 months)
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Operations Supervisor
February 2008 - August 2010 (2 years 7 months)
Paramedic
June 2005 - February 2008 (2 years 9 months)
Managed multiple operations in different job roles over a period of nine years.
Promoted multiple times and managed several responsibilities in multiple
markets during my tenure. While working as a Supervisor, managed and
oversaw training, managed over 500 employees in multiple departments,
responded to and managed major emergency incidents, and managed
daily staffing in the San Diego 911 system. Promoted to West Zone Project
Manager and was responsible for all special projects in the 14 states
encompassing the Western Region. Projects ranged from RFP responses,
budget management, over-seeing start-ups and acquisitions, and managing
all capital purchases. Promoted to General Manager and was responsible for
profit and loss management, business relationships, day-to-day operations,
union relationships, developing and enforcing policies, implementation of
new technology, oversight of over 400 employees in multiple departments,
development of strategic plans to meet corporate objectives, and government
relationships in the Santa Clara 911 operations.
Helped implement new compliance and dispatch technology in both San Diego
and Santa Clara
2006 Star of Life recipient
Helped develop and write responses to multiple RFP’s increasing our
customer base
Managed the acquisition and transition of Pride mark Paramedic Services in
Colorado and completed the project ahead of projected time
Managed the restructure of Santa Clara operations. Reduced losses by 50% in
the first year by eliminating redundancies, recurring expenses, and maximizing
unit efficiency. Increased revenues month over month by 25% by decreasing
unpaid collections and improving charting compliance.
Redesigned deployment plan ensuring 0.3 unit utilization or greater in Santa
Clara County
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Reduced employee turnover to less than 7% from 15% during tenure at Santa
Clara operations
Helped develop Hands Only CPR training program in Santa Clara and trained
over 500 citizens
American Medical Response
2 years
Paramedic
March 2005 - June 2005 (4 months)
Somersworth, New Hampshire
Emergency Medical Technician
July 2003 - March 2005 (1 year 9 months)
Somersworth, New Hampshire
Largest ambulance provider in the United States generating $1.6 billion with
operations in 40 different states.
Provide patient assessments and provide medical treatments
Provide Advanced Cardiac Life Support
Train new hire employees
Provide basic life support
Star of Life Recipient
Perform emergency driving
Rural/Metro Corporation
2 years 10 months
Hospital Liaison
February 2002 - June 2003 (1 year 5 months)
Emergency Medical Technician
September 2000 - June 2003 (2 years 10 months)
Dispatcher
January 2001 - February 2002 (1 year 2 months)
Second largest ambulance provider in the United States generating $590
million with operations in 20 different states.
Coordinate system status deployment of emergency vehicles
Coordinate patient transports
Manage incoming request for BLS, CCT and wheelchair services
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Develop analysis on compliance contracts
Develop and maintain relationships with hospital leaders
Train new employees
Treat and transport emergency patients
Assist paramedics in patient care
Education
Arizona State University - W. P. Carey School of Business
Executive Masters of Business Administration, Health Care · (2018 - 2020)
University of Phoenix
Bachelors Degree, Business Management · (2007 - 2010)
Integral Performance Solutions, LLC,
Lean Six Sigma, Black Belt · (2014 - 2014)
New England EMS Institute
Paramedic, Emergency Medical Technology/Technician (EMT
Paramedic) · (2003 - 2004)
EMS Professionals
Emergency Medical Technician, Emergency Medical Technology/Technician
(EMT-B) · (1997 - 1997)
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