Ajay kumar
111-2600 Draper Avenue, Ottawa, Ontario (873)-354-4884
Ajaygniem@[Link]
CAREER OBJECTIVE
I am looking to be a part of a progressive company where I can be offered an equal
growth opportunity. Where I will be committed to provide years of exceptional customer
service and show merchandising skills. Demonstrate ability to work in a fast pace and
food service focused environment. Effectively motivates employees to performance
excellence and fosters a team environment focused on group success.
HIGHLIGHTS
● Customer service ● Scheduling
● Merchandise movement ● Vendor negotiations
● Recruiting and hiring ● Employee growth
● Food service focused ● Complex problem solving
● Operations management ● Team environment focused
EDUCATION
Electro-Mechanical Engineering Technician–ROBOTICS Algonquin College, Ottawa, ON
jan. 2015 – apr 2016
a) Pneumatics, PLC (Program electro-pneumatics, Machine Shop and Basic
Electronic assembly – Soldering, industrial robots.
b) DC & AC Electronics, Circuit Applications, microcontrollers, interfacing.
c) CAD (computer-assisted design) and CNC, DC and AC motor controls, Digital
logic analysis, Communication Skills I & II.
d) Machine shop, multimeters, Digital meters.
Bachelor of technology in Mechanical Engineering
a
S.B.B.S.I.E.T Punjab (India)
July 2008- July 2012
TECHNICAL COMPETENCY
● Self-motivated and enjoy problem solving through troubleshooting. Used different
machine tools for specific operations, including the use of drill presses, lathes,
milling machines, multimeter, Screw gauge and Vernier calliper.
● Hands-on experience in producing drawings on a CAD system and programming
a CNC machining center to produce the desired design.
● Demonstrated computer experience with knowledge in Microsoft Word and
Microsoft Excel, along with experience with outlook.
ACADEMIC PROJECTS
● Built project in CAD using AutoCAD on a CNC machine.
● Built a robotic project named Automatic Luggage Checking System using PLCs,
sensors, Conveyor belts, interfacing and Programming and a CRS robotics arm.
● Built an Electronic Musical Instrument named Theremin using various parts of
electronics like capacitors, resistors and inductors.
EMPLOYMENT HISTORY
TELECOMMUNICATION TECHNICIAN FIBRE OPTICS
Bell Technical Solutions, Ottawa, ON Oct 2017-Oct 2019
● Inspect and test telecommunication transmission lines and to locate faults
● Communicate with other workers to coordinate the preparation and completion of
work assignments - Install, remove, maintain and repair.
● Install and test equipment such as Internet modems, phone modems, and High
Definition and Standard TV boxes at subscriber's premises
● Install telecommunication equipment using schematic diagrams and hand tools
● Assemble telephone equipment, connect wire leads and mount brackets
● Diagnose all technical problems related to Cable services, High Speed Internet,
Home Phone in accordance with company specification
Customer Service Representative at Circle k 1545 Woodroffe Ave, Nepean, ON
Dec 2019 - NOV 2021 Ottawa ON
● Providing superior Customer service to all the customers.
● Best food service was always considered a priority.
● Ensure merchandise movement according to new displays and different seasons.
● Schedule, train, and coach employees to maximize performance in customer
service, and daily tasks such as stocking and receipt tracking.
● Always recognize security risks and thefts, and know how to prevent or handle
these situations.
● Upselling the products wherever possible.
Security Guard with Signal 88 Security Dec 2021 - Jan 2023 Ottawa ON
● De-escalation of crisis situations.
● Writing clear and detailed incident reports.
● Providing support to emergency personnel, including police and fire.
● Providing first aid when needed.
● Investigation of alarms and emergencies.
Security Guard with Loss Prevention Uniform Security at Walmart
Feb 2023-Present Ottawa ON
● Uniformed guard has to Observe Report and Deter any instances of theft,
vandalism, unruly behaviour etc.
● Guard is to be a Visual Deterrent at all times.
● Direct any store enquiries by a customer to a member of the store team.
● Writing clear and detailed incident reports.
● Call the police for any instances of threat, theft, vandalism etc .
● Providing first aid when needed.
● Investigation of alarms and emergencies.
REFERENCES: Available upon request
