SLA

Service Level Agreement (SLA) for Procurement of Plastic Bins and Pallets

1. INTRODUCTION

HPCL Rajasthan Refinery Limited (HRRL), a joint venture company between Hindustan
Petroleum Corporation Limited (HPCL) and the Government of Rajasthan (GOR) is con-
structing a “Refinery cum Petrochemical Complex” with a nameplate crude processing
capacity of 9 MMTPA.
Site address:
HPCL Rajasthan refinery Limited,
Village: Sajiyali Roopji Kanthwada and Sambhra,
Tehsil: Pachpadra, District: Balotra (Raj.), Pin- 344032.

2. INTENT

The intent of this order is to procure and supply plastic bins and pallets for the smooth
operation of materials in the HRRL Main Warehouse. The successful bidder shall be
responsible for supplying all items as outlined comprehensively in this document.

3. OVERVIEW:

HRRL’s Material Warehouse houses a large inventory system, including 25,000 standard
racks, 1,850 mobile compactor racks, 450 pallet racks and 550 gasket racks. To improve
inventory identification and operational efficiency, a comprehensive stenciling and marking
initiative is planned across all storage systems and related surfaces.

The scope involves Procuring and supplying Plastic Bins and Pallets to store materials like
studs, nuts, washers, etc. in bins and heavy materials like motors, rotors etc.

The goal is to procure good plastic bins and pallets that can withstand industrial conditions.
This will help to store the material more efficiently.

4. REQUIREMENTS:

Plastic (HDPE) bins, crates and pallets are to be procured for material storage in the
HRRL material warehouse as per the given below details:

Item
Description of Services UOM PR Qty
No
1 Plastic Bins (515 MM x 310MM x 200MM) EA 1200
2 Plastic Crates (500MM x 325MM x 250MM) EA 10
3 Plastic Reinforcement Pallets (1200MM x 1200MM x 150MM) EA 200

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Type-1: 515 MM (L) X 310 MM (W) X 200 MM (H), Qty: 1200 Nos.

Type 2: 500 MM (L) X 325 MM (W) X 250 MM (H), Qty: 10 Nos.

And antiskid plastic pallet with steel Reinforcement: Size:

• 1200 MM (L) X 1200 MM (W) X 150 MM (H), Qty: 200 Nos.

a) This specification outlines the minimum requirements for the Supply of Storage plastic
bins/crates and pallets as per the above details for setting up the Material warehouse at
the HRRL site.

b) All storage bins/crates and pallets must be designed and manufactured according to
engineering principles, with materials suitable for their intended use.

c) Antiskid Plastic pallet with steel Reinforcement static with capacity load 6000kg, dynamic
load 1500kg, racking load 1500 kg and size: 1200 mm (L) X 1200 mm (W) X 150 mm (H)
for Racks and open area on the ground floor in the warehouse. Qty: 200 Nos.

Please note that vendors are allowed to provide quotes or bids with a dimension
tolerance of (+/- 5mm) for Plastic Bins and (+/-10mm) for plastic pallets.

5. SCOPE OF SUPPLY:

a) Bidder to supply a total 1200 number of plastic (HDPE/PP) bins, 10 Nos Plastic Crates &
200 No. of pallets as per the above details.

b) Material used shall be high-density polyethene (HDPE) or polypropylene (PP).

c) The bidder shall provide the complete material composition of the bins/crates and pallets
during the supply of the material.

d) The bidder shall provide details dimensional drawings of the Bins/crates and pallets with
the materials.

e) All supplied bins/crates and pallets shall be new, unused, and sturdy in design.

f) Packaging, transportation, transit insurance, and door delivery for the bins will be in the
vendor’s scope.

g) Bidder shall meet all the above conditions/requirements and technical specifications,
failing which the offer will not be accepted.

6. TECHNICAL SPECIFICATION:

a) Plastic Bins/crates and pallets should be designed as per Cl 4.1 of IS 7328:2020 Indian
Standard (IS) code for LDPE /LLDPE/HDPE, issued by the Bureau of Indian Standards
(BIS).

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 SLA

b) Plastic Bins/crates and pallets should be designed as per the following shape/Design
and above-mentioned dimensions only with a stackability feature.

Type-1: Type-2

c) Bins/crates & pallets should be designed for efficient stacking to optimize storage space.

d) Bins/crates should have ergonomic handles for easy handling and transportation and
bins should by designed to take the load up to 30 Kg.

e) Include provisions for labels or tags for easy identification and organization.

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 Plastic Pallets specifications: SLA
Material Injection moulding grade virgin HDPE as per IS 7328
as amended up to date.
Length X breadth X height (mm) 1200 X 1200 X 160

Shape Design

The product should be stackable Yes

Pallet design Perforated Pallet with 3 longitudinal skids and
strapping hooks
Top Surface Perforated Top with anti-skid Grommet

Bottom Surface Perforated bottom

Way for entry: Fork entry 4-ways fork entry inlet (for easy operation)
Minimum uniformly distributed Racking 1500 kg
Load
Minimum uniformly distributed dynamic 1500kg
load sustainability.
Minimum uniformly distributed static 6000kg
load sustainability
Pallet should be washable Yes
Pallet should be Antiskid Yes
Agree to provide advance sample (s) for Yes
buyer’s approval
Static load test value should be Yes
confirming to the requirement (test
method as per IS:13664-1994 in line
with IS 6219-1989 as amended up to
date.
Corner drop test value should be Yes
confirming to the requirement (test
method as per IS:13664-1994 in line
with IS 6219-1989 as amended up to
date.

7. SUPPLIER REQUIREMENTS:

a) Bidders should have the proven track record of producing high-quality plastic bins,
crates, and pallets.

b) Bidders must comply with Indian Standard (IS) code Cl 4.1 of IS 7328:2020 for
LDPE/LLDPE/HDPE, as issued by the Bureau of Indian Standards (BIS).

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 SLA

8. REJECTION CRITERION:

i) Bidders not fulfilling the Pre-Qualification Criteria (PQC) shall be liable for rejection without
any further intimation.
ii) Bidders failing to submit self-attested documentary evidence, such as Purchase Order (PO)
copy and Work Completion Certificate, as required under the PQC along with the Technical
Bid, shall be liable for rejection without any further intimation.
iii) Bidders not submitting the unconditional acceptance of this Service Level Agreement (SLA)
document, duly sealed and signed on each and every page, along with the Technical Bid,
shall be liable for rejection without any further intimation.

9. DELIVERY SCHEDULE:

a) The purchaser is interested in the complete delivery of machines/equipment by the

vendor within thirty (30) calendar days from the date of issue of the supply order.
b) The material shall be inspected on receipt at the site and the vendor shall be responsible
for any damage during the transit of the machines/equipment.

10. WARRANTY:

The supplies made against this order shall be fully guaranteed against any manufacturing
defects/poor workmanship/inferior quality etc. for a period of 12 months from the date of
commissioning or 18 months from the date of supply whichever is earlier. During this period,
the vendor will arrange to repair/replace any defective items free of cost or replace the
complete set if required.

11. PRICE REDUCTION CLAUSE:

In case of delayed delivery, prices will be reduced @1/2% of the total basic order value for
every week of delay or part thereof subject to a maximum of @5% of the total order value.

NOTE:
1. Price Reduction shall be applicable only on the basic cost and on Full complete
week (s) and for fractional days Price reduction shall be applicable on pro-rata, if any.

2. Initially Price Reduction shall be applicable for total basic order value and final Price
Reduction settlement to be on undelivered portion in the contractual delivery period.

3. PAYMENT TERMS:

a) Payment shall be made within 30 days from the date of receiving of materials with the
invoice at the HRRL site.
b) All the invoices, and certificates needed to be submitted by the vendor

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 SLA

4. MATERIAL DELIVERY ADDRESS:

Material Warehouse
HPCL Rajasthan Refinery Ltd.,
Sajiyali Roopji Kanthwada Village, Pachpadra Tehsil,
District- Balotra, Rajasthan – 344032

PRE-QUALIFICATION CRITERIA FOR SUPPLY OF HOSE REEL HOSE & Its

Accessories

Bidders shall meet all the criteria specified below:

1) Financial Criteria:
Average Annual Financial Turnover during the last 3 years, ending 31st March 2025 should be at
least Rs. 4.76 lakh (Four Lakh Seventy-Six Thousand Only).

This criterion is relaxed by 15% for Micro and Small Enterprises.

While computing the Annual Turnover, other income shall not be considered
Average turnover shall be determined by summing up the annual turnover of each financial year
and dividing the sum by three. In the event a bidder does not have turnover in any one or two of the
years of the submitted financial years, the turnover for that / those years shall be taken as Nil and
the average turnover will be calculated by considering the denominator as 3 years - to determine
the conformity to the turnover criteria.

In case where audited results for the last financial year (i.e. till 31st March’25) as on the date of
submission of the tender is not available, the audited results of three consecutive financial years
preceding the last financial year shall be considered for evaluating the financial parameters subject
to submission of a Certificate signed by CEO / CFO/Partner/Proprietor of the Bidder stating that the
financial results of the last financial year of the Company / firm are under audit as on the date of
submission of the bid.

2) Technical Criteria
Bidders shall have experience of having successfully carried out and completed similar work
during the last 7 years ending last day of the month previous to the one in which applications are
invited, which experience should be any one of the following:

(a) One similar completed work, costing not less than Rs. 6.35 Lakh (Six Lakh Thirty-five
Thousand Only).

“Similar nature of work" is defined as: Supply of Plastic Bins, Crates and pallets.

This criterion is relaxed by 15% for Micro and Small Enterprises.

For arriving at cost of work(s)/contract(s) as per above Clause, the value of work(s)/contract(s)
executed shall be brought to current costing level by enhancing the actual value of
work(s)/contract(s) at simple rate of seven percent per annum, calculated from the date of
completion to the date of bid opening.

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 SLA

Note:
1) Multiple work orders issued against a single tender shall be treated as single order.
2) Multiple work orders issued against same kind of work over repetitive years by the same client
company shall be treated as single order.
3) In case of work orders in foreign currency for arriving at INR, the conversion rate prevailing on
the date of issue of work order will be considered.
4) All values are including GST and Taxes.

Bidders meeting the above criteria shall only be considered for further evaluation.

Bidders shall submit list of clients / locations in connection with the above mentioned qualification
criteria and furnish documentary evidence, i.e., copies of work orders / contracts, completion certificate
from their client, certified copies of audited balance sheets, Profit & loss statement, in support of their
fulfilling the pre-qualification criteria.

HRRL reserves the right to crosscheck the documents / information so provided and seek additional
documents / information for clarification. Offers received without the proof for pre-qualification are liable
for rejection without any further reference to the Bidders. HRRL reserves the right to complete the
evaluation based on the details furnished without seeking any additional information. In case of any
negative feedback from any of the clients, HRRL reserves the right to reject such bids. Decision of
HRRL in this regard shall be final and binding on the Bidders.

Documents to be Submitted for Technical Criteria

1. Copy of Purchase Order or Work Order placed on the vendor or Agreement on Stamp Paper between
the vendor and the Client##
## Submitted Purchase Order / Work Order/ Contract Agreement shall clearly have the details of work
so as to ascertain whether the vendor meets the technical criteria stipulated above or not. In case the
scope of work specified in Purchase order/ work order does not explicitly detail the experience sought
as per the tender, certification from Bidder’s Country Head or CEO or equivalent authority on company’s
letterhead stating the work carried out and value of the work (along with Purchase order/ Work order
details) needs to be submitted.
AND
Certificate of Completion of Work **
**Completion certificate on client’s letterhead indicating (i) Brief scope of work (ii) Contract period (iii)
Date of completion (iv) Work Order reference (v) Value of work executed for each work order submitted
as per above criteria.

Bids not meeting the above Pre-Qualification Criteria will be outrightly rejected.
Please note that mere conformity to the Pre-Qualification criteria does not imply that the bidder is
qualified for the price bid opening. Bidder qualification/ credentials shall be subject to detailed scrutiny
of the bid submitted and other reviews, if required. HPCL reserves the right to verify the authenticity of
the documents submitted by the bidders and ask for submission of additional documents / clarifications
and bidder needs to comply with that.

Other Commercial Terms and Conditions:

1. Security Deposit/ Performance Bank Guarantee /Retention Money: Please read in

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 SLA

conjunction with scope of works & special terms.

Successful vendor may choose to submit:

i. Security deposit @2% and Performance Bank Guarantee @5%

or

ii. Composite Performance Bank Guarantee @5% in lieu of retention money

inclusive of Security Deposit.

2. SECURITY DEPOSIT: Applicable

The tenderer, with whom the contract is decided to be entered into and intimation is so
given will have to make a security deposit of two percent (2%) of the total contract value
in the form of BG in favour of HRRL, within 15 days from the date of intimation of
acceptance of their tender, failing which the Owner reserves the right to cancel the
Contract and forfeit the EMD.

3. COMPOSITE PERFORMANCE BANK GUARANTEE: Quantum of Performance Bank

Guarantee inclusive of Security Deposit should be 5% of PO value
i. PBG of above value towards Performance Bank Guarantee inclusive of Security
Deposit shall be accepted (in lieu of deduction of retention money of 5% from each
bill); Such composite PBG shall be valid upto a period of 3 months beyond the
expiry of defect liability period.
ii. Original Bank Guarantee towards CPBG is required to be submitted in hard copy.
iii. The Bank guarantee shall be from any Indian scheduled bank or an international
bank of repute having a branch in India or a corresponding banking relationship
with an Indian scheduled bank. The security deposit shall be in Indian Rupee in
the case of domestic
iv. BG should be supported by SFMS Report.
v. BG should contain Purchase Order No. (applicable for all tenders) and GEM
Contract No. (applicable for GEM Tenders only)
vi. In case of extension of the PO basis satisfactory performance vendor needs to
extend the BG validity.
BG should contain following details:

a. The BG shall be issued in favour of:

“HPCL RAJASTHAN REFINERY LTD.”
TEL BHAWAN, SAHKAR MARG,
LAL KOTHI VISTAR, JYOTI NAGAR,
JAIPUR – 302005, RAJASTHAN, INDIA
GST NO.: 08AADCH2828K1ZF
b. Claim period should be minimum 30 days from the date of expiry.

c. Kindly use the following bank details for sending BG's SFMS advice:

Beneficiary Name HPCL Rajasthan Refinery Limited

IFSC code SBIN0009995
Bank State Bank of India

d. BG shall be submitted at the following address:

HPCL RAJASTHAN REFINERY LIMITED,

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 SLA

Village: sajiyali roopji kanthwada and sambhra

Tehsil : Pachpadra, District: Barmer,
Pincode: 344032

vii. Successful Bidder would be required to furnish a CPBG for 5% of contract value,
within 15 days after issuance of PO/Confirmation of award of contract by the
Corporation, failing which, Corporation may cancel the award without giving further
notice. The Bank Guarantee should be drawn on any Nationalised/Scheduled Bank
other than co-operative banks.
viii. PBG will be towards faithful performance of the tender / order terms and satisfactory
completion of job as per tender specifications and will not bear any interest. PBG
shall be refunded to successful Bidder directly by our Disbursement Section, after
producing a satisfactory completion certificate from the location(s) where materials is
supplied. PBG shall be liable to be forfeited wholly or in part in case the successful
Bidder fails to comply with any of their contractual obligations.
ix. Interest is not payable on PBG.
x. Any loss/ claim and/ or damage arising out of the performance of the contract would
be adjustable against the PBG. Any loss/ claims/ damages higher than PBG will be
recovered from payments due to the contractor under this contract or deposits made
by or payments due to the contractor under any other contract with the Oil Company.
xi. CPBG/PBG would be refunded after expiry of six months of completion of the contract
on written request from the contractor, subject to satisfactory performance as certified
by the location-in-charge.

Details for e-BG:

HRRL prefer to collect e-BGs from contractors/ Vendors to provide Bank Guarantee preferably
in e-BG mode.

Details of Beneficiary and Applicant

1 Entity PAN/UIN AADCH2828K
2 Entity Name HPCL Rajasthan Refinery Limited
3 Entity Email ID / Mobile Number
4 Business Unit Code (Product code / Dept Code etc) ………………
Participating Details (Details of entity Tender Inviting Authority (TIA's) representative and
applicant)
5 Name of the representative
6 Relationship
7 Primary Mobile Number
Debt Details
8 BG Amount ………………
9 BG Currency INR/USD/EURO
10 Expiry Date ……………….
11 Claim Expiry Date ……………….
Contract Reference Number (Tender ID, Purchase
12 order ID etc) ………………
13 Vendor Code ………………

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 SLA

4. RETENTION MONEY: 5% of the total value of the Running Account and Final Bill will be
deducted and retained by the Owner as retention money on account of any damage/defect
liability that may arise for the period covered under the defect liability period clause of the
Contract free of interest. Any damage or defect that may arise or lie undiscovered at the
time of issue of completion certificate connected in any way with the equipment or
materials supplied by contractor or in workmanship shall be rectified or replaced by the
contractor at his own expense failing which the Owner shall be entitled to rectify the said
damage/defect from the retention money. Any excess of expenditure incurred by the
Owner on account of damage or defect shall be payable by the Contractor. The decision
of the Owner in this behalf shall not be liable to be questioned but shall be final and binding
on the Contractor.

5. EARNEST MONEY DEPOSIT (EMD):

The tenderers shall submit an Earnest Money Deposit (EMD) as per tender by crossed
account payee Demand Draft/Bank guarantee (valid for 180 days from due date of
tender) drawn on any Nationalized / Scheduled banks other than Co-operative banks in
favour of “HPCL RAJASTHAN REFINERY LIMITED” payable at Mumbai. EMD shall be
submitted in physical form in a sealed cover boldly super-scribed on the outer cover i)
Tender No. ii) Item Description iii) Due date and time iv) Name of the Tenderer. It shall
be sent by Registered Post/Courier at following address so as to reach within the
timelines as per GeM GTC:

Head –Materials
HPCL RAJASTHAN REFINERY LIMITED,
Village: sajiyali roopji kanthwada and sambhra
Tehsil : Pachpadra, District: Barmer,
Pincode: 344032

HRRL will not be responsible for non – receipt of EMD due to postal delay/loss in transit
etc., Cheques, Cash, Money Orders, Fixed deposit Receipts, etc. towards EMD are not
acceptable. Similarly, request for adjustment against any previously deposited EMD /
Pending Dues / Bills / Security Deposits of other contracts etc. will not be accepted towards
EMD.

A vendor who wishes to submit a bank guarantee (BG) towards Earnest money Deposit
(EMD)/Security Deposit (SD)/Composite Performance Bank Guarantee (CPBG)/Advances/
towards any other requirement of the tender, is required to ensure that the issuing bank is
on SFMS platform.

BG contains following details:

1. The beneficiary’s name & registered address should be as below:

HPCL RAJASTHAN REFINERY LIMITED,

TEL BHAVAN, SAHKAR MARG,
LAL KOTHI VISTAR, JYOTI NAGAR,
JAIPUR- 302005, RAJASTHAN, INDIA.

2. Claim period should be minimum 30 days from the date of expiry.

3. The following bank details should be used for sending BG's SFMS advice:

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 SLA

Beneficiary Name HPCL Rajasthan Refinery Limited

IFSC code SBIN0009995
Bank State Bank of India

Bids not accompanied by EMD or required documents for exemption from EMD
shall not be considered at all.
6. EXEMPTION FROM EMD:

The following categories of tenderers are exempted from EMD:

i. Public Sector Enterprises

ii. Vendors registered as Micro / Small Enterprises (MSEs)
iii. Start-ups as recognized by Department for Promotion of Industry and Internal
Trade (DPIIT)
iv. Categories as per GeM GTC

For this purpose, in the event of the tendering company being a Public Sector Enterprise,
a declaration to that effect and in the case of Vendors registered as MSEs, a copy of the
relevant registration certificate or other such document specified by Government of India
(currently Udyam Registration Certificate) to be submitted.

In cases of EMD exemption, Bidders shall sign a Bid securing declaration accepting that
if they withdraw or modify their Bids during the period of validity, or if they are awarded
the contract and they fail to sign the contract, or to submit a performance security before
the deadline defined in the request for bids/ request for proposals document, they will be
suspended for a period of one year from being eligible to submit Bids/ Proposals for
contracts with the Procurement Authority. If Bid declaration is not given, such bids shall
be rejected.

7. Integrity Pact: Not applicable for this tender.

Integrity Pact is a Pact between HRRL (as a procurement) on one hand and the
prospective bidder/contractor (vendor) on the other hand stating that the two parties shall
make certain commitments to each other in regard to ensuring transparency and fair
dealings in the procurement activities of the Corporation Pro-forma of Integrity Pact (which
is issued along with the bidding document – shall be returned by the bidder along with the
bid, duly signed by the same signatory who signs the bid i.e. who is duly authorized to
sign the bid. All the pages of the Integrity Pact shall be duly signed by the same signatory.

Note: Bidder’s failure to return the Integrity Pact along with the bid, duly signed,
shall lead to outright rejection of such bid.

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 SLA

BANK GUARANTEE IN LIEU OF EARNEST MONEY

(On Non-Judicial stamp paper of appropriate value)
To
HPCL Rajasthan Refinery Ltd (HRRL)
Tel Bhavan, Sahkar Marg,
Lal Kothi Vistar, Jyoti Nagar,
Jaipur – 302005

IN CONSIDERATION OF MESSRS. HPCL RAJASTHAN REFINERY LTD. (HRRL) a Joint

Venture company of HPCL and Government of Rajasthan registered under the Companies
Act, 1956, having its registered office at Tel Bhavan, Sahkar M ar g, Lal Kot hi Vist ar,
Jyot i Nagar Jaipur - 302005 (hereinafter called "The Corporation" which expression shall
include its successor in business and assigns) issued a tender on Messrs.
................................................ a partnership firm/sole proprietor business/a company
registered under the Companies Act, 1956 having its office at (hereinafter called "the
Tenderer" which expression shall include its executors, administrators and assigns) against
Tender no............ dated .................... (hereinafter called "the tender" which expression shall
include any amendments/ alterations to "the tender" issued by "the Corporation") for the supply
of goods to/execution of services for "the Corporation" and "the Corporation" having agreed
not to insist upon immediate payment of Earnest Money for the fulfilment of the said tender in
terms thereof on production of an acceptable Bank Guarantee for an amount of
Rs……………......... (Rupees ................................. only).
1. We, ................................... Bank having office at .....................................................
Bombay (hereinafter referred to as "the Bank" which expression shall include its
successors and assigns) at the request and on behalf of "the Tenderer" hereby agree to
pay to the Corporation without any demur on first demand an amount not exceeding
Rs............................. (Rupees ....................................only) against any loss or damage,
costs, charges and expenses caused to or suffered by "the Corporation" by reason of non
performance and fulfilment or for any breach on the part of "the Tenderer" of any of the
terms and conditions of the said "tender".

2. We, ........................................ Bank further agree that "the Corporation" shall be sole
Judge whether the said "Tenderer" has failed to perform or fulfill the said "tender" in terms
thereof or committed breach of any of the terms and conditions of "the order" and the
extent of loss, damage, cost, charges and expenses suffered or incurred or would be
suffered or incurred by "the Corporation" on account thereof and we waive in favour of
"the Corporation" all the rights and defences to which we as guarantors and/or "the
Tenderer" may be entitled to.

3. We, ................................. Bank further agree that the amount demanded by "the
Corporation" as such shall be final and binding on "the Bank" as to "the Bank" 's liability
to pay and the amount demanded and "the Bank" to undertake to pay "the Corporation"
the amount so demanded on first demand and without any demur notwithstanding any
dispute raised by "the Tenderer" or any suit or other legal proceedings including arbitration
or conciliation pending before any court, tribunal or arbitrator or conciliator(s) relating
thereto, our liability under this guarantee being absolute and unconditional.

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 SLA

4. We, ....................................... Bank further agree with "the Corporation" that "the
Corporation" shall have the fullest liberty without our consent and without affecting in any
manner our obligations hereunder to vary any of the terms and conditions of the said
"tender"/or to extend time of performance by "the Tenderer" from time to time or to
postpone for any time to time any of the powers exercisable by "the Corporation" against
"the Tenderer" and to forbear to enforce any of the terms and conditions relating to "the
tender" and we shall not be relieved from our liability by reason of any such variation or
extension being granted to "the Tenderer" or for any forbearance, act or omission on the
part of "the Corporation" or any indulgence by "the Corporation" to "the tenderer" or by
any such matter or things whatsoever which under the law relating to sureties would but
for this provision have the effect of relieving us.
5. We.....the bank hereby undertake that no amendment or changes, if any, to this
Bank Guarantee shall be carried out except with the prior consent of HRRL in
writing.
6. Notwithstanding anything contained herein above:
a. Our liability under this guarantee shall not exceed Rs..........
b. This Bank Guarantee shall be valid up to and including………(date); and
c. We are liable to pay the guarantee amount or any part thereof under this Bank
Guarantee only and only if you serve upon us a written claim or demand
(including through NeSL portal or any other mode) on or before the expiry of
60 days from the date of expiry of this guarantee.
d. This Guarantee may be invoked in parts and our liability shall remain for the
entire value/balance value of the Guarantee till its expiry.

7. We, ........................................ Bank further undertake not to revoke this guarantee during
its currency except with the previous consent of "the Corporation" in Writing.

8. We, ......................................... Bank lastly agree that "the Bank's liability under this
guarantee shall not be affected by any change in the constitution of "the Tenderer".

9. "The Bank" has power to issue this guarantee in favour of "the Corporation" in terms of
the documents and/or the Agreement/Contract or MOU entered into between "the
Tenderer" and "the Bank" in this regard.

IN WITNESS WHEREOF the Bank has executed this document on this ....................................
day of ........................
For ........................ Bank
(by its constituted attorney)
(Signature of a person authorised

to sign on behalf of "the Bank")

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 SLA

BANK GUARANTEE FOR SECURITY DEPOSIT

(On Non-Judicial stamp paper of appropriate value)
To
HPCL Rajasthan Refinery Ltd (HRRL)
Tel Bhavan, Sahkar Marg,
Lal Kothi Vistar, Jyoti Nagar,
Jaipur – 302005

IN CONSIDERATION OF MESSRS. HPCL RAJASTHAN REFINERY LTD. (HRRL) a Joint

Venture company of HPCL and Government of Rajasthan registered under the Companies
Act, 1956, having its registered office at Tel Bhavan, Sahkar M ar g, Lal Kot hi Vist ar,
Jyot i Nagar Jaipur - 302005 (hereinafter called "The Corporation" (which expression
shall include its successor in business and assigns) having placed an order on
Messers ............................ a partnership firm/sole proprietor business/a company
registered under the Companies Act, 1956 having its office at........................
(hereinafter called "the supplier") (which expression shall include executors,
administrators and assigns) vide order No....................... dated.............. (hereinafter
called "the order" which expression shall include any amendments/alterations to "the
order" issued by "the Corporation") for the supply of goods to/execution of services for
"the Corporation" and "the Corporation" having agreed:
a) not to insist upon immediate payment of Security Deposit for the fulfilment and
performance of the said order

b) that "the supplier" shall furnish a security for the performance of "the supplier's"
obligations and/or discharge of "the supplier's" liability in connection with the said
"order"; and "the Corporation" having agreed with "the supplier" to accept Bank
Guarantee for the security deposit.

1. We, .............................................Bank having office at............................................

(hereinafter referred to as "the Bank" which expression shall includes its successors
and assigns) at the request and on behalf of "the supplier" hereby agree
to pay to "the Corporation" without any demur on first demand an amount
not exceeding Rs........... (Rupees
..................................... only) against any loss or damage, costs, charges and
expenses caused to or suffered by "the Corporation" by reason of non
performance and fulfilment or for any breach on the part of "the supplier" of any of
the terms and conditions of the said "order".

2. We, ............................. Bank further agree that “the Corporation" shall be sole judge
whether the said "Supplier" has failed to perform or fulfill the said "order" in terms
thereof or committed breach of any terms and conditions of "the order" and the extent
of loss, damage, cost, charges and expenses suffered or incurred or would be
suffered or incurred by "the Corporation" on account thereof and we waive in the
favour of "the Corporation" all the rights and defenses to which we as guarantors
and/or "the Supplier" may be entitled to.

3. We, ................................. Bank further agree that the amount demanded by "the
Corporation" as such shall be final and binding on "the Bank" as to "the Bank's”
liability to pay and the amount demanded and "the Bank" undertake to pay "the

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 SLA

Corporation" the amount so demanded on first demand and without any demur
notwithstanding any dispute raised by "the Supplier" or any suit or other legal
proceedings including arbitration or conciliation pending before any court, tribunal
or arbitrator or conciliator(s) relating thereto, our liability under this guarantee
being absolute and unconditional.
4. We, .................................. Bank further agree with "the Corporation" that "the
Corporation" shall have the fullest liberty without our consent and without affecting
in any manner our obligations hereunder to vary any of the terms and conditions of
the said "order"/or to extend time of performance by "the Supplier" from time to time
or to postpone for any time to time any of the powers exercisable by "the
Corporation" against "the Supplier" and to forbear to enforce any of the terms and
conditions relating to "the order" and we shall not be relieved from our liability by
reason of any such variation or extension being granted to "the Supplier" or for any
forbearance, act or omission on the part of "the Corporation" or any indulgence
by "the Corporation" to "the Supplier" or by any such matter or things
whatsoever which under the law relating to sureties would but for this provision have
the effect of relieving us.
5. However, it has been agreed between "the Supplier" and "the Corporation" Bank
Guarantee for security deposit is Valid upto a period of 3 (Three) months beyond
the expiry of the defects liability period as per the terms of the Order No.
dated……..
6. We.....the bank hereby undertake that no amendment or changes, if any, to this
Bank Guarantee shall be carried out except with the prior consent of HRRL in
writing.
7. "Notwithstanding anything contained herein above:
i. Our liability under this guarantee shall not exceed Rs..........
ii. This Bank Guarantee shall be valid up to and including………(date); and
iii. We are liable to pay the guarantee amount or any part thereof under this
Bank Guarantee only and only if you serve upon us a written claim or
demand (including through NeSL portal or any other mode) on or before
the expiry of 60 days from the date of expiry of this guarantee.
iv. This Guarantee may be invoked in parts and our liability shall remain for
the entire value/balance value of the Guarantee till its expiry."
8. We, ........................................ Bank further undertake not to revoke this guarantee
during its currency except with the previous consent of "the Corporation" in writing.

9. We, ......................................... Bank lastly agree that "the Bank’s liability under this
guarantee shall not be affected by any change in the constitution of "the Supplier".
10. "The Bank" has power to issue this guarantee in favour of "the Corporation" in
terms of the documents and/or the Agreement/Contract or MOU entered into
between "the Supplier" and "the Bank" in this regard.

IN WITNESS WHEREOF the Bank has executed this document on this ...................
day of ...........................
For ...................... Bank

(by its constituted attorney)

(Signature of a person authorized

to sign on behalf of "the Bank")*

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 SLA

BANK GUARANTEE FOR PERFORMANCE OF THE OBLIGATIONS OF SUPPLIER /

CONTRACTOR
(On Non-Judicial stamp paper of appropriate value)

To
HPCL Rajasthan Refinery Ltd (HRRL)
Tel Bhavan, Sahkar Marg,
Lal Kothi Vistar, Jyoti Nagar.
Jaipur - 302005

IN CONSIDERATION OF MESSERS. HPCL RAJASTHAN REFINERY LTD. (HRRL) a Joint

Venture company of HPCL and Government of Rajasthan registered under the Companies
Act, 1956, having its registered office at Tel Bhavan, Sahkar M ar g, Lal Kot hi Vist ar,
Jyot i Nagar Jaipur - 302005 (hereinafter called "The Corporation" which expression
shall include its successor and assigns) having awarded to M/s
____________________________________a partnership firm/sole proprietor business/a
company registered under the Companies Act, 1956 having its office
at________________________________(hereinafter referred to as "the Supplier" which
expression shall wherever the subject or context so permits includes its successors and
assigns) a supply contract in terms inter alia, of "the Corporation's" Order
No._______________ dated__________ and the General procurement conditions of "the
Corporation" and upon the condition of "supplier's" furnishing security for the performance of
"the Supplier's" obligations and/or discharge of "the supplier's" liability under and/or in
connection with the said supply contract upto a sum of Rs.___________(Rupees______ )
amounting to ____% (________ percent) of the total contract value.

We, (hereinafter called "the Bank" which expression shall include its successors and assigns)
hereby jointly and severally undertake and guarantee to pay to "the Corporation" in rupees
forthwith on demand in writing and without protest or demur of any and all moneys anywise
payable by "the Supplier" to "the Corporation" under, in respect of or in connection with the
said supply contract inclusive of all the Corporation's losses and damage and costs, (inclusive
between attorney and client) charges, and expenses and other moneys anywise payable in
respect of the above as specified in any notice of demand made by "the Corporation" to the
Bank with reference to this Guarantee upto and aggregate limit of Rs.____________
(Rupees__________ ) and "the Bank" hereby agrees with "the Corporation" that:
1. This Guarantee/Undertaking shall be a continuing Guarantee /Undertaking and shall
remain valid and irrevokable for all claims of "the Corporation" and liabilities of "the
Supplier" arising upto and until midnight of____________

2. This Guarantee/Undertaking shall be in addition to any other guarantee or security

whatsoever that "the Corporation" may now or any time anywise have in relation to "the
Supplier's obligation/liabilities under and/or connection with the said supply contract, and
"the Corporation" shall have full authority to take recourse to or enforce this security in
preference to the other security(ies) at its sole discretion and no failure on the part of
"the Corporation" to enforcing or requiring enforcement to any other security shall have

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 SLA

the effect of releasing "the Bank" from its full liability hereunder.

3. "The Corporation" shall be at liberty without reference to "the Bank" and without affecting
the full liability of "the Bank" hereunder to take any other security in respect of "the
Supplier's" obligation and/or liabilities under or in connection with the said supply
contract and to vary the term vis-a-vis "the supplier" of the said supply contract or to
grant time and/or indulgence to "the Supplier" or to reduce or to increase or otherwise
vary the prices of the total contract value or to release or to forebear from enforcement
of all or any of the obligations of "the supplier" under the said supply contract and/or the
remedies of "the Corporation" under any other security(ies) now or hereafter held by "the
Corporation" and no such dealing(s), variation(s) or other indulgence(s) or agreement(s)
with "the supplier" or release of forbearance whatsoever shall have the effect of
releasing "the Bank" from its full liability to "the Corporation" hereunder or of prejudicing
rights of "the Corporation" against "the Bank".
4. This Guarantee/Undertaking shall not be determined or affected by the liquidation or
winding up, dissolution or change of constitution or insolvency of "the supplier" but shall
in all respects and for all purposes be binding and operative until payment of all moneys
payable to "the Corporation" in terms hereof.
5. "The Bank" hereby waives all rights at any time inconsistent with the terms of this
Guarantee/Undertaking and the obligations of "the Bank" in terms hereof shall not be
anywise affected or suspended by reason of any dispute having been raised by "the
suppliers" (whether or not pending before any arbitrator, conciliator(s), officer, tribunal
or court) or any denial of liability by "the supplier" or any other order of communication
whatsoever by "the supplier" stopping or preventing or purporting to stop or prevent any
payment by “the Bank” to “the corporation” in terms hereof.
6. The amount stated in any notice of demand addressed by "the Corporation" to "the
Bank" as liable to be paid to "the Corporation" by "the supplier" or as suffered or incurred
by "the Corporation" on account of any losses or damages or costs, charges/and/or
expenses shall be as between "the Bank" and "the Corporation" be conclusive of the
amount soliable to be paid to "the Corporation" or suffered or incurred by "the
Corporation", as the case may be, and payable by "the Bank" to "the Corporation", in
terms hereof.

7. We.....the bank hereby undertake that no amendment or changes, if any, to this

Bank Guarantee shall be carried out except with the prior consent of HRRL in
writing.

8. "Notwithstanding anything contained herein above:

i. Our liability under this guarantee shall not exceed Rs..........

ii. This Bank Guarantee shall be valid up to and including………(date); and
iii. We are liable to pay the guarantee amount or any part thereof under this
Bank Guarantee only and only if you serve upon us a written claim or
demand (including through NeSL portal or any other mode) on or before
the expiry of 60 days from the date of expiry of this guarantee.
iv. This Guarantee may be invoked in parts and our liability shall remain for
the entire value/balance value of the Guarantee till its expiry."
9. "The Bank" has power to issue this guarantee in favour of "the Corporation" in terms of

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 SLA

the documents and/or the agreement/contract or MOU entered into between "the
supplier" and "the Bank" in this regard.
IN WITNESS Where of _________________________Bank, has executed this document
at_______________on___________________20 .
______________________________Bank
(by its constituted attorney) (Signature of
a person authorized to sign on behalf of "the Bank")

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 SLA

COMPOSITE BANK GUARANTEE FOR SECURITY DEPOSIT/RETENTION

MONEY/PERFORMANCE GUARANTEE
(On Non-Judicial stamp paper of appropriate value)
To
HPCL Rajasthan Refinery Ltd (HRRL)
Tel Bhavan, Sahkar Marg,
Lal Kothi Vistar, Jyoti Nagar,
Jaipur - 302005

IN CONSIDERATION OF MESSERS. HPCL RAJASTHAN REFINERY LTD. (HRRL) a Joint

Venture company of HPCL and Government of Rajasthan registered under the Companies
Act, 1956, having its registered office at Tel Bhavan, Sahkar Marg, Lal Kot hi Vistar,
Jyot i Nagar Jaipur - 302005 hereinafter called "The Corporation" (which expression shall
include its successor in business and assigns) having placed an order on M/s
............................ a sole proprietor business/a company registered under the Companies
Act, having its office at .............. hereinafter called "the supplier" (which expression shall
include executors, administrators and assigns) vide order No....................... dated..............
(hereinafter called "the order” which expression shall include any amendments/alterations
to "the order" issued by "the Corporation") for the supply of goods to/execution of work/
providing services for "the Corporation" and "the Corporation" having agreed:
a) not to insist upon immediate payment of Security deposit for the fulfilment and
performance of the said order and agreed to accept a Bank Guarantee in lieu thereof:
b) not to deduct retention money from the bills of the supplier and accept a Bank
Guarantee in lieu thereof;
c) that "the supplier" shall furnish a security for the performance of "the supplier's"
obligations and/or discharge of "the supplier's" liability in connection with the said
"order"; and "the Corporation" having agreed with “the supplier” to accept a composite
Bank Guarantee for the security deposit, retention money and performance
guarantee;
2) We, Bank having its office at
_ _ _ _ _ _ (hereinafter referred to as "the Bank" which expression shall include
its successors and assigns) at the request and on behalf of "the supplier", hereby
unconditionally and irrevocably agree to pay to "the Corporation" without any
demur, on first demand, an amount not exceeding Rs. ...........
(Rupees.............................only) against any loss or damage, costs, charges and
expenses caused to or suffered by "the Corporation" by reason of non-performance
and fulfilment or for any breach on the part of "the supplier" of any of the terms and
conditions of the said "order".

3) We, ............................. Bank further agree that "the Corporation" shall be the Sole
Judge as to whether the said "Supplier" has failed to perform or fulfill the said "order"
in terms thereof or committed breach of any terms and conditions of "the order" and
the extent of the loss, damage, cost, charges and expenses suffered or incurred or
which would be suffered or incurred by "the Corporation" on account thereof and we

Page 19 of 22
 SLA

waive in favour of "the Corporation" all the rights and defences to which, we as
guarantors and/or "the Supplier" may be entitled to.
4) We, .................................Bank further agree that the amount demanded by "the
Corporation" as such shall be final and binding on "the Bank" as to "the Bank" 's
liability to pay and the amount demanded and "the Bank" undertake to pay "the
Corporation" the amount so demanded, on first demand and without any demur,
notwithstanding any dispute raised by "the Supplier" or the pendency of any suit or
other legal proceedings including
arbitration or conciliation pending before any court, tribunal or arbitrator or
conciliator(s) relating thereto, our liability under this guarantee being absolute and
unconditional.
5) We, .................................. Bank further agree with "the Corporation" that "the
Corporation" shall have the fullest liberty without our consent and without affecting in
any manner our obligations hereunder, to vary any of the terms and conditions of
the said "order" or to extend time of performance by "the Supplier" from time to time
or to postpone for any time to time any of the powers exercisable by "the Corporation"
against "the Supplier" and to forbear to enforce any of the terms and conditions
relating to "the order" and we shall not be relieved from our liability by reason of
any such variation or extension being granted to "the Supplier" or for any forbearance,
act or omission on the part of "the Corporation" or any indulgence by "the
Corporation" to "the Supplier" or by any such matter or things whatsoever, which, under
the law relating to sureties, would, but for this provision, have the effect of relieving
us.
6) However, it has been agreed between "the Supplier" and "the Corporation" that there
shall be only one Composite Bank Guarantee for the security deposit and performance
guarantee/Retention Money @ _________% of the Contract Value, valid till the end
of the defect liability period as per the terms of the P.O. No.
_________dated_ _ _ . This guarantee shall stand and remain valid towards the
% retention money/defects liability, fully valid in all respects unto a further period of
3 (three) months, as per the Purchase Order of "the Corporation".
7) We.....the bank hereby undertake that no amendment or changes, if any, to this
Bank Guarantee shall be carried out except with the prior consent of HRRL in
writing.
8) "Notwithstanding anything contained herein above:
i. Our liability under this guarantee shall not exceed Rs..........
ii. This Bank Guarantee shall be valid up to and including………(date); and
iii. We are liable to pay the guarantee amount or any part thereof under this
Bank Guarantee only and only if you serve upon us a written claim or
demand (including through NeSL portal or any other mode) on or before the
expiry of 60 days from the date of expiry of this guarantee.
iv. This Guarantee may be invoked in parts and our liability shall remain for the
entire value/balance value of the Guarantee till its expiry."
9) We, ........................................ Bank further undertake not to revoke this guarantee
during its currency except with the previous consent of "the Corporation" in writing.
10) We, ......................................... Bank lastly agree that "the Bank's liability under this
guarantee shall not be affected by any change in the constitution of "the Supplier".
IN WITNESS WHEREOF the Bank has executed this document on this .............. day

Page 20 of 22
 SLA

of____20__.
For ...................... Bank
(by its constituted attorney)
(Signature of a person authorized

to sign on behalf of "the Bank")

Page 21 of 22
 SLA

Bid Declaration to be given by Bidders seeking exemption from EMD payment

(On letter head)

We M/s (Name of the firm), declare that if we withdraw or modify our Bids during the
period of validity, or if we are awarded the contract and we fail to sign the contract, or to submit
a performance security (SD/CPBG) before the deadline defined in the request for bids/ request
for proposals document/ PO/PO, we will be suspended for a period of one year from being
eligible to submit Bids/ Proposals for contracts with the Procurement Authority. If Bid
declaration is not given, such bids shall be rejected.

We M/s (Name of the firm), confirm that we have submitted a copy of the relevant
registration certificate or other such document specified by Government of India (currently
Udyam Registration Certificate) along with the bid.

Signature & Seal of Bidder Date:

Page 22 of 22