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E Ticket - NGP to Mumbai
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Electronic Reservaon Slip (ERS)-Normal User

Booked From To

NAGPUR - NGP (NAGPUR) NAGPUR (NGP) C SHIVAJI MAH T - CSMT (MUMBAI)

Start Date* 05-Mar-2025 Departure* 20:30 05-Mar-2025 Arrival* 08:05 06-Mar-2025
FOOD CHARGES NOT INCLUDED
PNR Train No./Name Class
8528177071 12290 / CSMT DURONTO EXP SLEEPER CLASS (SL)
Quota Distance Booking Date
GENERAL (GN) 837 KM 17-Jan-2025 17:19:46 HRS

Passenger Details
# Name Age Gender Booking Status Current Status
1. JITESH MASKE 28 M CNF/S4/53/MIDDLE CNF /S4/53/MIDDLE

Acronyms: RLWL: REMOTE LOCATION WAITLIST PQWL: POOLED QUOTA WAITLIST RSWL: ROAD-SIDE WAITLIST

Transacon ID: 100005532984247

IR recovers only 57% of cost of travel on an average.
Payment Details
Ticket Fare ₹ 595.00
IRCTC Convenience Fee (Incl. of GST) ₹ 11.80
Travel Insurance Premium (Incl. of GST) ₹ 0.45
Total Fare (all inclusive) ₹ 607.25

PG Charges as applicable (Addional)

Beware of fraudulent customer care number. For any assistance, use only the IRCTC e-ckeng Customer care number:14646.
IRCTC Convenience Fee is charged per e-cket irrespecve of number of passengers on the cket.
* The printed Departure and Arrival Times are liable to change. Please Check correct departure, arrival from Railway Staon Enquiry or Dial 139 or SMS RAIL
to 139.

This cket is booked on a personal User ID, its sale/purchase is an offence u/s 143 of the Railways Act,1989.
Prescribed original ID proof is required while travelling along with SMS/ VRM/ ERS otherwise will be treated as without cket and penalized as per Railway
Rules.

Indian Railways GST Details:

Invoice Number: PS25852817707111 Address: Indian Railways New Delhi
Supplier Informaon:
SAC Code: 996421 GSTIN: 07AAAGM0289C1ZL
Recipient Informaon:
GSTIN: NA
Name: NA Address:
Taxable Value: 594
CGST Rate: 2.5% CGST Amount: 0.0
SGST/UGST Rate: SGST/UGST Amount:
IGST Rate: 5.0% IGST Amount: 0.0
Total Tax:
Place of Supply: NA State Name/Code of Supplier: Delhi/DL

INSTRUCTIONS:
1. Prescribed Original ID proofs are:- Voter Identy Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt. / Public Sector Undertakings of State /
Central Government ,District Administraons , Municipal bodies and Panchayat Administraons which are having serial number / Student Identy Card with photograph issued by
recognized School or College for their students / Naonalized Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph/Unique Idenficaon Card
"Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger showing the Aadhaar/Driving Licence from the "Issued Document" secon by logging into his/her DigiLocker account considered as valid
proof of identy. (Documents uploaded by the user i.e. the document in "Uploaded Document" secon will not be considered as a valid proof of identy).
2. PNRs having fully waitlisted status will be dropped and automac refund of the cket amount aer deducng the applicable CLERKAGE by Railway shall be credited to the account used
for payment for booking of the cket. Passengers having fully waitlisted e-cket are not allowed to board the train. However, the names of PARTIALLY waitlisted/confirmed and RAC
cket passenger will appear in the chart.
3. A clerkage charge of Rs.60 per passenger plus GST for AC Classes and Rs.60 per passenger for Non AC classes will be deducted if the cket remains Waitlisted at the me of
Cancellaon/Charng.
4. Passengers travelling on a fully waitlisted e-cket will be treated as Ticketless.

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5. Obtain cerficate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e-cket when LESS NO. OF PASSENGERS travel, (b)A.C FAILURE, (c)TRAVEL IN LOWER CLASS. This original
cerficate must be sent to GGM (IT), IRCTC, Internet Tickeng Centre, 2nd Floor, Tower-D, World Trade Centre, Nauroji Nagar, New Delhi- 110029, aer filing TDR online within
prescribed me for claiming refund.
6. In case, on a party e-cket or a family e-cket issued for travel of more than one passenger, some passengers have confirmed reservaon and others are on RAC or waing list, full
refund of fare, less clerkage, shall be admissible for confirmed passengers also subject to the condion that the cket shall be cancelled online or online TDR shall be filed for all the
passengers upto thirty minutes before the scheduled departure of the train.
7. In case train is late more than 3 hours, refund is admissible as per railway refund rules only when TDR is filed by the user before the actual departure of the train at boarding staon
and passenger has not travelled.
8. In case of train cancellaon on its enre run, full refund is granted automacally by the system. However, if the train is cancelled parally on its run or diverted and not touching
boarding/desnaon staon, passengers are required to file online TDR within 72 hours of scheduled departure of the train from passengers boarding staon.
9. Never purchase e-cket from unauthorized agents or persons using their personal IDs for commercial purposes. Such ckets are liable to be cancelled and forfeited without any refund
of money, under secon (143) of the Indian Railway Act 1989. List of authorized agents are available on www.irctc.co.in under 'Find NGet Agents' opon.
10. For detail, Rules, Refund rules, Terms & Condions of E-Tickeng services, Travel Insurance facility etc. Please visit www.irctc.co.in
11. While booking this cket, you have agreed of having read the Health Protocol of Desnaon State of your travel. You are again advised to clearly read the Health Protocol advisory of
desnaon state before start of your travel and follow them properly.
12. The FIR forms are available with on board cket checking staff, train guard and train escorng RPF/GRP staff.
13. Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to www.ecatering.irctc.co.in or call 1323 Toll Free. For any
suggesons/complaints related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
14. Naonal Consumer Helpline (NCH) Toll Free Number: 1800-11-400 or 14404
15. You can book unreserved cket from UTS APP or ATVMs (Automac Ticket Vending Machines) located in Railway Staons.
16. As per RBI guidelines, the refund of Ticket should be given in the same Bank account, which was used for booking. It is necessary that the Bank Account used for booking online cket
should not be closed at least up to 30 days beyond the date of the journey. If accounts are found closed at the me of processing refund, the refund will be regreed by the Bank.

Customer Care:

For e-cket booking ,cancellaon and refund assistance , Please contact us at 14646 / 08044647999 /08035734999 or raise query at hps://equery.irctc.co.in
Just dial 139 from your landline, mobile & CDMA phones for railway enquiries as well as for giving suggesons/filing complaints on Rail Madad.
For e-catering, to book and get food delivered on your train berth, please contact us at 1323 (24*7 Hrs Toll Free) or log on to www.ecatering.irctc.co.in.

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