DMS/DAC/DIB/DBF Jul - Sep 2025

QTS0109 BUSINESS STATISTICS

CONTINUOUS ASSESSMENT 1

INDIVIDUAL ASSIGNMENT 100 marks (30%)

Read the instructions in your course documents, in your student portal, Course Outline, CA outline
and Canvas portal carefully. You will be penalized with marks deduction if the instructions are not
strictly followed. If you have queries, read the Canvas Help and then email queries via your student
portal.

Students are to upload their assignment by the due date to through their student portal account. After
the due date, students’ submissions will not be entertained.

Students should a keep a copy of assignment submitted. All workings must be shown. The submitted
report must show evidence that this is students’ own work.

Write your FULL Name AND your student ID as in the register on the answer script.

Please be reminded that plagiarism and collusion is a serious offence, and all cases will be referred to
the administration. Grades will be withheld if the submission is suspected for plagiarism or collusion
till investigations are completed.

Due date: 25 Jul 2025 (Fri), 11.59 am

Penalty Marks for Late Submission of Assignment

Within 24 hours: 20% to be deducted from total marks

More than 24 hours: submission will be graded zero

CA Submission

CAs must be submitted online via student portal. Please read through instructions in your student
portal, CA outline and your Canvas carefully before submitting. If you have further queries, please read
the Canvas Help. If after you have read the Canvas Help, you need assistance on Canvas submission,
please email to [email protected] or call 6248 9393. For non-Canvas issues please email
[email protected]. Please email with your student portal accounts. Email from other addresses will
not be entertained. If issues raised are covered, you will be directed to read through instructions first.
Please take time read through before raising issues.

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CONTINUOUS ASSESSMENT 1 [Total marks: 100 marks (30%)]

Answer ALL questions in Sections A and B

Submit an Excel answer file in Canvas:

(1) Use Section A sheet in the Excel data template provided in Canvas to answer
questions from Section A.

(2) Use Section B sheet in the Excel data template provided in Canvas to answer
questions from Section B.
(Save your Excel file using the prescribed format QTS0109yourname e.g. QTS0109johntan.xls)

Section A (50 marks)

(1) For each variable listed below, state the variable type.
[Qualitative, Quantitative (Discrete) or Quantitative Continuous)]

Variable Variable Type

Time spent revising for final exam
Calculator brand
No of children per household
Membership ID number
(8 marks)

(2) For each of the following variables, state the Level of Measurement (Nominal, Ordinal
or Ratio).
Level of
Variable
Measurement
Area of one unit (m2)

Monthly salary ($)

Satisfaction rating of bankers on a scale of 1 to 5
(1= very unsatisfied to 5= very satisfied)
Different diploma programmes (e.g. DMS, DIT, DAC
etc)
Number of modules taken per term

(5 marks)

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(3) GreenRide operates over 200,000 e-bike trips daily in the city. The operations team
wants to evaluate user satisfaction with the service. They planned to survey a sample
of 400 riders. The company has access to riders’ age, gender, trip details, duration, and
payment method.

(a) Describe how a simple random sample may be selected.

(b) Describe how a stratified sample may be selected.

[Use your own words. Do not copy from any sources]
(8 marks)

(4) State and briefly explain whether the statements below refer to descriptive or inferential
statistics.

(a) According to a government report published in 2024, the average monthly

electricity consumption of all residential households in Singapore was 460
kilowatt-hours (kWh), based on data collected from national utility billing
records.

(b) In a recent market research survey conducted among 250 private car owners
living in urban, it was found that 35% of the respondents expressed a strong
intention to switch to electric vehicles (EVs) within the next five years.

(c) A popular e-commerce company conducted a survey involving 120 randomly

selected customers who made purchases within the last month. Among them,
40% stated a preference for cash-on-delivery as their payment method. Based
on this sample data, the company estimated that approximately 40% of all
their customers prefer to use cash-on-delivery when shopping online.
(9 marks)

(5) A university library is conducting a survey to evaluate students’ satisfaction with library
services, including book availability, seating, opening hours, and staff support. To
collect responses, the library places a QR code at the main entrance for students to scan
and complete the online questionnaire. However, many students are in a hurry and walk
past without scanning the code, while only a few—mostly those who spend long hours
in the library—end up responding. What is the main type of research bias that could
occur in this situation? Explain the bias that you have identified.

(4 marks)

(6) For each of the following situations stated below identify which refers to a population
and which refers to a sample.

(a) A research team at a beverage company randomly selects 150 cans of soft
drink from a production batch to test for sugar content and carbonation level
as part of their quality assurance process.

(b) The Ministry of Education announces that all full-time secondary school
students will be provided with free access to an online learning portal starting
next academic year.
(4 marks)

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(7) The school would like to know whether the students do enough exercise for each week
in general. The following data set shows the number of minutes students spent
exercising per day.

Stem | Leaf
1|258
2|245579
3|13468
4 | 1 2 3 5 7 9 key: 4|1 means 41

(a) How many students were being surveyed by the school?

(2 marks)

(b) What is the range of the students’ exercise time per day?
(2 marks)

(c) What is the mode of the students’ exercise time per day?
(2 marks)

(d) The mean students’ exercise time per day last year was 25 mins. The staff in
the school office claimed that this time the mean score is higher. Is this claim
correct? Justify your answer.
(3 marks)

(e) The school has decided to give all the students whose exercise time per day was
less than 25 minutes a physical test. What percent of the students will take the
physical test?
(3 marks)

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Section B (50 marks)

You are the Manager of FitLife Wellness Center, a highly popular fitness center known for
offering a wide range of health and fitness programs, including personal training, group classes,
strength and conditioning, and wellness coaching for members of all ages and fitness levels.
As the manager of the center, you place great importance on members’ feedback and
satisfaction. Therefore, you have decided to conduct an independent Member Satisfaction
Survey to further enhance the quality of services, training programs, and overall member
experience at the fitness center.

The questionnaire used to collect the data is shown below:

Survey of Members

Q1.

Q2. How likely are you to continue the current programme for next year? ①Likely ②Unlikely

Q3. How many times are you visiting the center per week? (e.g. 2 times)

Q4.

Please select your level of agreement for the following statements [5=Strongly Agree (SA), 4= Agree (A),
3=Neutral(N), 2= Disagree (D), 1= Strongly Disagree(SD)]:
SD D N A SA

Q5a The price of the programme is reasonable. 1 2 3 4 5

Q5b The location of the center is very convenient. 1 2 3 4 5

Q5c I am satisfied with the environment of the center. 1 2 3 4 5

Q5d I am satisfied with the front desk or customer 1 2 3 4 5
service of the center.
Q5e I am satisfied with the coaching of the center. 1 2 3 4 5
Q5f In general, I am satisfied with exercising in the center. 1 2 3 4 5

The detailed data collected from 50 customers are shown in Appendix 1 (Page 8).

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Using EXCEL, carry out relevant analyses to answer the following questions:

(8) Create a histogram for variable Q3 (number of times visit the center). Label all axes
clearly.
(5 marks)

(9) Calculate the following statistics for Q3 (number of times visit the center) for the
two types of purposes (variable Q4). Tabulate your statistics as follows:

Visiting purpose Mean Median Standard

Deviation
Maintain fitness
Lose weight

Discuss your results.

(10 marks)

(10) You would like to look at the relationship between the Advertising fee FitLife Wellness
Center put in per year and revenue (‘000) made yearly. The following data was
collected:

Advertising 1000 1300 1400 1500 1100 1300 1400 1100 1500 1600 1700
fee
Revenue 220 280 350 360 260 270 370 200 380 400 410

(a) Input above data in an excel worksheet.

(3 marks)

(b) Construct a scatter diagram using Advertising fee on the horizontal axis and
Revenue on the vertical axis. State the direction of the relationship.
(4 marks)

(c) Explain why “Advertising fee” is plotted on the horizontal axis.

(3 marks)

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(11) Given the following frequency distribution of final revenue (‘000) for a sample of 10
years.

Revenue No of Years
200 up to 250 2
250 up to 300 4
300 up to 350 3
350 up to 400 1
Total 10

Calculate the grouped mean and grouped sample standard deviation. (Format
final answers to 2 decimal places)
(5 marks)

(12) Create a contingency table with Q2 (Continue the current programme for next year) as
the row variable and Q1 (Recommend center) as the column variable. Label clearly and
comment on the results.
(6 marks)

(13) Create a pie chart for the variable Q5e (Satisfied with the coaching of the center). Label
your chart clearly.
(4 marks)

(14) Classification (maximum: 250 words)

Read through the core module “Data Analytics” before you attempt this question.
Classification is a very useful technique in data analysis and data mining. Classification
in data mining is a supervised learning technique used to predict the category or class
of data points. It involves building a model based on a training dataset that contains
input features and known output labels (classes), and then using that model to classify
new, unseen data. Please demonstrate two classification methods and discuss the
features of each method.
(10 marks)

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APPENDIX 1

s/no Q1 Q2 Q3 Q4 Q5a Q5b Q5c Q5d Q5e Q5f

1 1 2 2 1 5 4 4 4 3 3
2 2 2 1 1 4 3 4 2 2 3
3 1 1 3 1 5 5 5 5 3 4
4 2 1 2 1 4 4 3 1 3 3
5 1 1 3 1 5 5 3 3 4 5
6 2 2 1 1 5 3 3 2 1 3
7 1 1 5 1 4 3 3 3 3 4
8 2 2 1 1 1 3 3 2 3 3
9 1 1 4 1 5 3 5 5 3 3
10 1 1 2 1 4 5 3 1 4 4
11 2 1 3 1 3 2 3 2 4 4
12 1 1 4 1 4 2 3 2 5 3
13 1 1 1 1 4 5 3 5 4 4
14 2 1 8 1 3 2 3 2 3 3
15 1 2 3 1 5 4 3 3 2 3
16 1 1 2 1 3 2 3 4 4 5
17 2 2 3 1 2 5 3 3 2 1
18 1 1 5 1 4 4 3 3 4 5
19 2 1 1 1 3 3 3 3 2 2
20 2 1 2 1 2 3 4 2 4 2
21 1 1 4 1 4 3 3 5 5 5
22 2 2 1 1 3 4 3 3 3 3
23 2 1 4 1 4 2 3 3 2 2
24 1 2 3 1 4 4 4 1 3 4
25 1 1 5 1 4 4 4 2 4 4
26 2 1 3 1 3 3 3 2 3 3
27 1 1 2 1 4 3 3 5 3 3
28 2 2 1 1 1 3 3 5 3 1
29 1 1 2 1 4 4 4 3 5 4
30 1 1 3 1 3 4 3 4 3 5
31 2 2 1 1 3 3 3 3 3 3
32 1 1 3 1 4 2 3 3 2 4
33 2 2 1 1 2 2 3 4 3 2
34 1 1 2 2 2 4 4 5 4 3
35 2 2 1 2 1 2 3 2 4 2
36 1 1 3 2 5 2 3 5 4 5

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37 1 2 1 2 4 3 3 5 3 3
38 2 1 1 2 2 4 4 4 2 3
39 1 2 3 2 4 4 3 3 3 4
40 1 1 4 2 3 2 3 4 5 3
41 1 1 3 2 4 3 3 5 4 5
42 1 1 4 2 2 4 3 3 4 5
43 1 1 3 2 4 4 4 2 4 3
44 2 2 1 2 2 1 2 1 2 4
45 1 2 2 2 5 3 2 5 3 3
46 1 1 5 2 3 3 4 1 4 3
47 2 2 3 2 3 2 5 2 3 4
48 1 1 3 2 3 3 3 1 4 4
49 1 1 2 2 4 3 3 4 5 4
50 1 1 5 2 4 3 3 5 4 5

Note: Please retrieve a copy of this Excel datafile from Canvas for your Section B analysis. You are NOT
required to do input of above data into Excel.

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