Ministry of Housing and Urban Affairs

Government of India

ABLE INDIA
Certification Framework for Assessing
Accessibility in Public Buildings
 ABLE-India
Accessibility Assessment for Built Environment in India

Certification framework for Assessing

Accessibility in Public Buildings

Disclaimer: This is a copyrighted document. The framework is an initiative of the Ministry of Housing
and Urban Affairs and the authorship of which lies with the committee members.

1
2
Table of Contents
Table of Contents .......................................................................................................................................................... 3

1 Introduction and Context Setting ................................................................................................................... 6

1.1 Rationale behind Framework ................................................................................................................................ 7

2 ABOUT THE FRAMEWORK ................................................................................................................................. 8

2.1 Applicability ................................................................................................................................................................. 8

2.2 Scoring Methodology ................................................................................................................................................ 9

2.3 Scoring System & Calculation .............................................................................................................................. 10

2.4 Rating System ............................................................................................................................................................ 10

2.5 Process, eligibility, validity and Purpose ........................................................................................................ 10

2.5.1 Process ................................................................................................................................................................................................................. 10
2.5.2 Eligibility ............................................................................................................................................................................................................. 11
2.5.3 Validity of the certification ......................................................................................................................................................................... 11
2.5.4 Purpose ................................................................................................................................................................................................................ 11

2.6 Essential Features and Scoring ........................................................................................................................... 12

3 Recommendations and Way forward ......................................................................................................... 13

4 Annexures ........................................................................................................................................................... 15

4.1 Framework ................................................................................................................................................................. 15

4.1.1 Design Conceptualization ............................................................................................................................................................................ 15
4.1.2 Site Entrance...................................................................................................................................................................................................... 16
4.1.3 Parking ................................................................................................................................................................................................................. 18
4.1.4 Access Routes.................................................................................................................................................................................................... 20
4.1.5 Kerb Ramps ........................................................................................................................................................................................................ 22
4.1.6 Ramps ................................................................................................................................................................................................................... 23
4.1.7 Main Entrance ................................................................................................................................................................................................... 25
4.1.8 Reception ............................................................................................................................................................................................................ 27
4.1.9 Corridors ............................................................................................................................................................................................................. 28
4.1.10 Doors ............................................................................................................................................................................................................... 31
4.1.11 Lifts................................................................................................................................................................................................................... 32

3
 4.1.12 Staircase......................................................................................................................................................................................................... 34
4.1.13 Handrails (Other than the staircase) ............................................................................................................................................... 36
4.1.14 Sanitary Provisions .................................................................................................................................................................................. 38
4.1.15 Drinking Water ........................................................................................................................................................................................... 41
4.1.16 Eating Outlet ................................................................................................................................................................................................ 42
4.1.17 Workspace .................................................................................................................................................................................................... 43
4.1.18 Signage & Wayfinding ............................................................................................................................................................................. 44
4.1.19 Emergency Exists ...................................................................................................................................................................................... 46
4.1.20 Public Telephone ....................................................................................................................................................................................... 47
4.1.21 Resting Facilities........................................................................................................................................................................................ 48
4.1.22 Other Provisions ........................................................................................................................................................................................ 49
4.1.23 Operations and Monitoring .................................................................................................................................................................. 51

4.2 About the Committee .............................................................................................................................................. 53

4.3 Proceedings and Findings of the Committee.................................................................................................. 53

4.4 Methodology Emerged............................................................................................................................................ 54

4.4.1 Review: ................................................................................................................................................................................................................. 54
4.4.2 Validation:........................................................................................................................................................................................................... 54
4.4.3 Participatory Process: ................................................................................................................................................................................... 55

4.5 Ground-Truthing Reports ..................................................................................................................................... 56

4.5.1 Nirman Bhawan ............................................................................................................................................................................................... 56
4.5.2 Vigyan Bhawan ................................................................................................................................................................................................. 57

4.6 Minutes of Meeting for 1st Meetings of Committee ..................................................................................... 58

4.7 Minutes of Meeting of 2nd Meeting of Committee (Workshop Mode).................................................. 60

4.8 Minutes of Meeting of the 3rd Meeting on Certification framework for assessing accessibility in
buildings..................................................................................................................................................................................... 62

4
5
1 Introduction and Context Setting

“Our ability to reach unity in diversity will be the beauty and the test of our civilization.”
- Mahatma Gandhi

India has been one of the largest global economies and is progressing towards the aim of becoming
a US $5 trillion economy by 2026 and US $40 trillion by 2047. In a recent estimate by the United
Nations, India cities are estimated to contribute to almost 60% of the total GDP of the country. 1 The
estimated increase in the population of Indian cities is estimated to have been almost fourfold
between 1970 and 2018, from 109 million to 460 million. Already the second-largest urban
community in the world, the country is expected to add another 416 million people to its cities by
2050 and have an urban share of population of about 50 percent. While on hand, the fast pace of
urbanization has resulted in an increasing in the average purchasing power and prosperity of the
urban population, the urban complexities have increased including high densities, resources
constraints, lack of opportunities, and congested urban fabrics. While the entire urban population is
struggling, these challenges get exaggerated for the marginalized demographics of persons with
disabilities, elderly, children and women among others, with the persisting physical, social and
attitudinal barriers. The World Bank estimates of almost 15% of the world's population experiencing
some form of disability, indicates a substantial population requiring universal accessibility. The
UNCRPD and the RPwD also reinforces these through the rights of persons with disabilities to
equality and dignity in various aspects of life - social, economic, cultural, legal and political, both
globally and in India. Another estimate by WHO indicates an increase in persons over 60 years of
age, expected to reach 1.4 billion by 2030, along with their increased contribution in socio-economic
activities. It is evident that the idea of universality, non-discrimination, equity and inclusion
should become a non-negotiable aspect of urban development.

Accessibility is a multi-layered, multi-dimensional as well as multi-contextual aspect of the

built environment. Key elements of an urban built environment, information systems, infrastructure
development and their internal services play an active role in shaping one’s accessibility experience.

1 United Nations’ 2018 Revision of World Urbanization Prospects.

6
It is, therefore, important to design keeping the varied needs for the diversity with regards to age,
ability, gender, health condition, and economic status, to ensure dignified living and participation to
all in socio-economic activities in the city. Universal Design (UD) is an important approach,
philosophy and guiding code that aims to provide a constructive and inclusive environment to
respond to the needs of diverse populations including persons with disabilities, women, parents with
infants and toddlers, the elderly, children etc. This approach has been adopted in the new
“Harmonized Guidelines and Standards for Universal Accessibility in India, 2021” which
contains prescribed design standards and guidelines to make built environments accessible and
usable by all. While the standards play an important role in advocating the desired change, they are
usually prescriptive in nature and will require deliberations throughout the project cycle from design
conceptualization to implementation, until monitoring and evaluation. Also, the understanding of this
humanitarian concept is very niche and though the intent might be strong, the implementation might
have concerns. In this regard, assessment and evaluation of accessibility features become integral
to the holistic approach of making universally accessible built environments. Also, giving credibility
and accreditation is required to motivate more buildings to incorporate the components of universal
design. In this regard, the "ABLE (Accessibility assessment for Built Environment) India - Framework
for evaluation and certification'' is being developed by the Ministry of Housing of Urban Affairs, to
promote better compliance with accessibility standards as prescribed in the “Harmonized Guidelines
and Standards for Universal accessibility in India 2021”.

1.1 Rationale behind Framework

The Ministry of Housing and Urban Affairs have published the Harmonised Guidelines and Standards
for Universal Accessibility in India, 2021; which is envisioned to bring in a pragmatic change in the
state of universal accessibility in built environment. While the document give a detailed guidelines
and standards for all relevant features of a buildings, it is still subjective. There is a need to create
objective methods to encourage its wider adoption and greater implementation of the guidelines.
The overall purpose of the framework is to assess the building design, evaluate the level of
accessibility of the built infrastructure, identify the gaps in provisions and encourage best practices.
The "ABLE (Accessibility assessment for Built Environment) India – Certification Framework
for assessing accessibility in Public Buildings. The framework acts as an assessment tool to

7
measure and rate a building's accessibility compliance/performance by the building
architects and engineers. It also aims to evaluate accessibility compliance in the entire
building planning cycle as well as its operation and maintenance phase results over its full
life.

2 ABOUT THE FRAMEWORK

This evaluation framework is first of its kind attempted anywhere in the world in field of
accessibility evaluation of a building. The ABLE- India framework for accessibility evaluation and
certification is a part of the ongoing endeavour of mainstreaming universal accessibility in the built
environment of Urban India. It is envisioned to trigger the adoption and implementation of the revised
Harmonised Guidelines and standards for universal accessibility, 2021.

The ABLE India framework identifies 23 features critical to achieve accessibility in public buildings
including government and private office buildings. While the framework assess seamless
accessibility in each of the essential building element, and ensure visit-ability of the office buildings.
The building features are sequentially move as per the movement inside the building. The framework
aims to cover all tangible aspects from site entrance to sanitary provisions and drinking water as well
as intangible aspects including design conceptualisation to operation and maintenance. The frame
work is designed to make the assessment process very easy and intuitive which would lead greater
sensitisation about subject of universal accessibility among the general public.

The framework would enable creation of a holistic system that could include data collection, policy-
making, evidence-based planning, assessment and grading of built environments for accessibility,
capacity building and training programmes to successfully achieve the aim of universal accessibility
across all built environments.

2.1 Applicability
The present framework is developed for only public buildings (Office Buildings) to promote overall
accessibility, particularly to ensure visit-ability in the public buildings. In due time, similar frameworks

8
for other building typologies can be developed by adding /modifying the relevant
elements/parameters of the framework.

The framework is a live document and is subjected to periodic changes with changing
lifestyles and technological advancements. It is an evolving system and its refinement
continues with the changing scope of accessibility.

The framework shall be further refined with the inputs from its piloting in all central
government building made accessible under Accessible India Campaign.

2.2 Scoring Methodology

• Each parameter is to be marked on a three point scale of 0,3,5 marks based on the
level/assessment of accessibility.
Access route free of manholes or inspection chambers or top cover flushed with the top of the walkway with
warning tiles around
The marking is based on the perception of accessibility ranging from Hazardous, inaccessible, unsatisfactory -
- 0 marks, Accessible but unsatisfactory -- 3 marks, and Accessible and satisfactory- Acceptable as a best
practice -- 5 marks

• The objective questions will be marked on a binary scale for 5 marks.

For instance
Provision of walkway with appropriate gradient slope at 1:20 or less
If it is marked as “Yes” -- 5 marks; if its marked as “No” -- 0 marks

• The parameters which are not provided due to different design and building functions can be
marked “Not Applicable” and will be exempted from the calculations so that their absence
should not hamper the accessibility in the building. Although the explanation shall be provided
in the remarks section.
• Each parameter is also classified as Mandatory and optional which will be helpful in identifying
and prioritising critical elements during retrofitting’s and renovations.

9
2.3 Scoring System & Calculation

• Totals Marks for each design feature will be calculated based on number of applicable
parameters and the marks obtained will be based on the state of accessibility in the building.
The acquired score of each element will be multiplied by its weightage to get the final score
of the parameter.
• Each design feature is further categorized as mandatory and optional. The mandatory
element should have at least 3 marks for every mandatory parameter and score at least 75%
of its total marks (based on applicable parameters) to be certified.

2.4 Rating System

90% or more of applicable parameters ‘Fully Accessible’ ‘A’ grade Accessibility

80% or more of applicable parameters ‘Partially Accessible’ ‘B’ grade Accessibility

70% or more of applicable parameters ‘Aspiring to be Accessible’ ‘C grade Accessibility

60% or more of applicable parameters ‘Needs Improvement’ ‘D grade Accessibility

“Fully Accessible” building only will be eligible for placement of a plaque for accessibility as per the
guidelines of Department of Empowerment of Persons with Disability, MoSJE

2.5 Process, eligibility, validity and Purpose

2.5.1 Process
A four-step process is proposed for the evaluation and certification-
1. Registration of the architect/ engineer on the portal
2. Induction video to orient for the right standards of accessibility
3. Evaluation and Assessment of the Building by registered architect/engineer
4. Certification for the building

10
2.5.2 Eligibility
○ Engineer with a B. Tech or equivalent degree in civil engineering/ structural engineering or
aligned building service engineering from a reputed college.
○ Architect with a B. Arch degree with valid COA registration.
Both the architect/engineer involved and the building owner will have the joint-accountability for the
authenticity of the certificate.

2.5.3 Validity of the certification

The certificate is valid for 5 years after which periodic audits should be conducted every 3 years.

2.5.4 Purpose
1) Accessibility for independently visiting the buildings by persons with disabilities
2) Complete and Seamless Accessibility in the building

11
2.6 Essential Features and Scoring

Mandatory/ No. of Applicable Marks Max % Final PASS/

Sl. No. Features Weightage
Optional2 Parameters parameters Obtained Marks Obtained Marks FAIL

Design
1 O 5 5
conceptualization
2 Site Entrance M 5 8
3 Parking M 4 8
4 Access Route M 5 11
5 Kerb Ramps O 4 4
6 Ramps M 5 13
7 Main Entrance M 5 13
8 Reception M 4 8
9 Corridors M 5 9
10 Doors M 5 9
11 Lifts M 5 17
12 Staircase M 5 11
13 Handrail M 4 9
Sanitary
14 M 5 24
Provisions
15 Drinking Water O 4 4
16 Eating Space O 4 7
17 Workspace O 5 7
Signage and
18 M 5 11
Wayfinding
19 Emergency Exits M 5 6
20 Public Telephone O 2 4
21 Resting Facilities O 4 4
22 Other provision O 4 6
Operations and
23 O 5 7
Monitoring

2
Accessibility of mandatory features are required to ensure visit-ability of the building, while optional features will provide
seamless accessibility of any building by ALL including persons with disabilities, elderly and others

12
3 Recommendations and Way forward
The committee suggests the following recommendation and way forward that would be critical in
achieving the vision of an inclusive India-

1. Robust: For a robust integration of accessibility in the urban ecosystem, seamless

accessibility among all building typologies should be ensured. The current rating system is
only for public buildings and similar frameworks should be development for all other building
typologies and infrastructure including housings, educational buildings, public transport,
streets and more. Since the framework is an evolving document, more testing would further
enrich the framework by reducing the errors and increased objectivity, thereby making it more
scalable and productive.

2. Validation: As the framework is simple and easy to use, it can also be used by individuals or
organisations of persons with disabilities and other marginalised groups, to assess the
accessibility in public buildings frequently visited by them. It will not only validate the rating
systems announced by the building owners but also periodically highlight the gaps. The
periodic audits as suggested in the framework will also validate the effectiveness of different
accessibility features. Further, it can also act as a proficient system for examining the
accessibility of buildings by municipal corporations.

3. Adoption: The framework needs to be widely adopted and implemented in order to bring the
desired change in the state of accessibility. For wider and faster adoption, the framework
should be converted into a simple digital platform, that can easily be used for assessment of
the various public buildings, not only by architects, engineers but also buildings, users who
are persons with disabilities among others.

4. Training: Training and capacity building of the professionals including architects, civil
engineers and structural engineers is critical for conducting audit checks, to assess accurate
implementation of accessible building features, seamless flow of accessibility among various
elements and finer details related to objectivity, sensitivity and technicality of the features. It

13
 is important to not only strengthening the technical point of view, but also integrate sensitivity
about the needs of persons with disabilities and understanding the existing barriers (social,
physical, communications, attitudinal and financial).

5. Larger Applicability and Scale-up: The framework will also create a database of A rating
buildings, help in identification of best practice that can act as a lighthouse/ inspiration for
other buildings. In addition the framework will also provide a blue print for the professionals/
building owners to improve the state of accessibility. This rating system could aid in cultivating
a holistic ecosystem where the inclusion of accessibility features becomes an inherent part of
urban ecosystem.

14
4 Annexures

4.1 Framework
Name of the Building:
Building Use:
Number of floors:
Address:
Purpose of Evaluation:

Name of the auditor:

Qualification:

Name of the Building Owner:

Address:

4.1.1 Design Conceptualization

Remarks
Marks
Sl.no Parameters Significance Marking
Obtained

User need assessment -

Collection and use of
Yes -- 5 marks
disaggregated data on users
No -- 0 marks
1 with respect to disabilities and O
NA-- Criteria won't be calculated in the
other intersectionalities during
marking. Give reasons in Remarks
the feasibility and
conceptuation stage

Yes -- 5 marks
Engagement of Universal
No -- 0 marks
2 Accessibility Expert in the M
NA-- Criteria won't be calculated in the
design team/ stage
marking. Give reasons in Remarks

15
 Yes -- 5 marks
Adherence to the Harmonised
No -- 0 marks
3 Guidelines, 2021 or other M
NA-- Criteria won't be calculated in the
guidelines in the design stage
marking. Give reasons in Remarks

Yes -- 5 marks
Tendering and Procurement
No -- 0 marks
4 policies include accessibility M
NA-- Criteria won't be calculated in the
elements
marking. Give reasons in Remarks

Yes -- 5 marks
Training and Capacity
No -- 0 marks
5 building of the team and O
NA-- Criteria won't be calculated in the
contractor
marking. Give reasons in Remarks

Total

Summary for Design Conceptualisation

Applicable parameters
Applicable total marks
Marks obtained

4.1.2 Site Entrance

Remarks
Sl. Marks
Parameters Significance Marking
No. Obtained

Not Applicable -- 0 marks

Provided in an unsatisfactory manner -- 3
marks
Legibility and visibility of the Provided in a satisfactory and accessible
1 M
Signage manner, acceptable as a best practice -- 5
marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

No accessible map/plan available -- 0

Provision of site plan/site marks
navigation map at the Available with either tactile/braille or audio
2 M
entrance with tactile/braille feature -- 3 marks
and audio features Available with tactile/braille or audio
feature, acceptable as a best practice -- 5

16
 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not available -- 0 marks

Provided but in unsatisfactory manner -- 3
Provision of TGSIs for
marks
independent movement from
Provided in an accessible and satisfactory
3 accessible site entry to M
manner- Acceptable as a best practice-- 5
accessible building entrance in
marks
appropriate manner
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Accessible Counter is provided -- 5 marks

Accessible counter is missing but personal
Provision of an accessibility of assistance is available -- 3 marks
4 M
the counter at the security gate No -- 0 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Inaccessible and Unsatisfactory -- 0 marks

Accessible but unsatisfactory -- 3 marks
Provision of an accessible
Accessible and satisfactory - Acceptable
5 pedestrian entry gate (atleast M
as a best practice -- 5 marks
900 mm wide (clear))
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Inaccessible and Unsatisfactory -- 0 marks

Accessible but Unsatisfactory -- 3 marks
Site accessibility from the Accessible and Satisfactory, Acceptable
6 O
public transport nodes as a best practice -- 5 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Inaccessible and Unsatisfactory -- 0 marks

Accessible pedestrian Accessible but Unsatisfactory -- 3 marks
walkway leading the site, Accessible and Satisfactory, Acceptable
7 O
atleast 1200 mm wide with as a best practice -- 5 marks
appropriate TGSIs NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of accessible No -- 0 marks
8 O
crossing near the entrance NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Provision of a levelled entry to Yes -- 5 marks

9 M
the site from the footpath/road No -- 0 marks

17
 NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Site Entrance

Applicable parameters
Applicable total marks
Marks obtained

4.1.3 Parking

Remarks

SI. Marks
No. Parameter Significance Marks Obtained

Not Provided -- 0 marks

Provided at more than 30m from
Accessible parking spaces (two
accessible entrance -- 3 marks
wheeler and four wheeler)
Provided at less than 30m from accessible
located in close proximity from
entrance -- 5 marks
the accessible building entrance
NA-- Criteria won't be calculated in the
1 M marking. Give reasons in Remarks

Not Provided -- 0 marks

Provision of number of Provided but not Adequate -- 3 marks
accessible parking spaces as Adequate and Satisfactory - as per the
per the Planning and norms -- 5 marks
Harmonised Guidelines 3 NA-- Criteria won't be calculated in the
2 M marking. Give reasons in Remarks

3
1 no. upto 50 parking lots; 2 nos. upto 100 parkings lots; additional 1no. for every subsequent 100 parking lots

18
 Not available / Not as per the standards --
0 marks
Accessible but Unsatisfactory compliance
Availability of enough side and
-- 3 marks
rear transfer zone in the parking
Accessible and satisfactory - Acceptable
space
as a best practice -- 5 marks
NA-- Criteria won't be calculated in the
3 M marking. Give reasons in Remarks

1 -- 0 marks
Accessible pathway from the
2 -- 3 marks
accessible parking/drop-off
3 -- 5 marks
zone to the accessible main
NA-- Criteria won't be calculated in the
entrance
4 M marking. Give reasons in Remarks

Both painted as well as visible signage

provided -- 5 marks
Accessible parking spaces Either painted or visible signage provided-
clearly marked by international - 3 marks
symbol of accessibility No visible signage provided-- 0 marks
NA-- Criteria won't be calculated in the
5 M marking. Give reasons in Remarks

Yes -- 5 marks
Accessible parking used only by No -- 0 marks
persons with disabilities NA-- Criteria won't be calculated in the
6 O marking. Give reasons in Remarks

Not connected -- 0 marks

Parking space linked to the Partially Accessible -- 3 marks
accessible pathway using kerb Accessible and Satisfactory -- 5 marks
ramps NA-- Criteria won't be calculated in the
7 M marking. Give reasons in Remarks

Not available at all -- 0 marks

Available but unsatisfactory -- 3 marks
Provision of adequate
Adequate and satisfactory -- 5 marks
illumination levels in the parking
NA-- Criteria won't be calculated in the
8 O marking. Give reasons in Remarks

Total

Summary for Parking

Applicable parameters
Applicable total marks
Marks obtained

19
4.1.4 Access Routes

SI. Marks Remarks

No. Parameters Significance Marking Obtained

Provision of adequate width for Not available at all -- 0 marks

walkway Available but unsatisfactory -- 3 marks
(1200mm (one way movement) Adequate and satisfactory -- 5 marks
- 1800 mm (two way NA-- Criteria won't be calculated in the
1 movement)) M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of walkway with No -- 0 marks
appropriate gradient slope at NA-- Criteria won't be calculated in the
2 1:20 or less M marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but at more than 30m apart -- 3
marks
Provision of resting spaces at Provided at every 30m -- 5 marks
walkways greater than 60m in NA-- Criteria won't be calculated in the
3 length O marking. Give reasons in Remarks

Not provided -- 0 marks

Provided at both sides at two levels -- 3
marks
3 -- 5 marks
Provisions of handrails on both NA-- Criteria won't be calculated in the
4 sides of the access route O marking. Give reasons in Remarks

Yes -- 5 marks
Provision of handrails at two No -- 0 marks
levels (760 & 900 mm) - as per NA-- Criteria won't be calculated in the
5 Harmonised Guidelines, 2021 O marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Adequate and satisfactory -- 5 marks
Provision of appropriate TGSIs NA-- Criteria won't be calculated in the
6 along the length of the walkway M marking. Give reasons in Remarks

Contrasting color strips or Yes -- 5 marks

distinct material change No -- 0 marks
highlighting the level changes in NA-- Criteria won't be calculated in the
7 the walkway M marking. Give reasons in Remarks

20
 Hazardous, inaccessible, unsatisfactory --
0 marks
Access route free of manholes Accessible but unsatisfactory -- 3 marks
or inspection chambers or top Accessible and satisfactory- Acceptable
cover flushed with the top of the as a best practice -- 5 marks
walkway with warning tiles NA-- Criteria won't be calculated in the
8 around M marking. Give reasons in Remarks

Not provided at all appropriate places -- 0

marks
Accessible but unsatisfactory -- 3 marks
Perpendicular placement of Accessible and satisfactory - acceptable
grating along the access route as a best practice -- 5 marks
(with a maximum gap of 12mm NA-- Criteria won't be calculated in the
9 wide) M marking. Give reasons in Remarks

Not illuminated -- 0 marks

Not adequate/uniformly illuminated -- 3
marks
Provision of adequate lighting at multiple
levels - Acceptable as a best practice -- 5
marks
Provision of adequate NA-- Criteria won't be calculated in the
10 illumination along the walkway M marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Adequate and satisfactory- as per the
Provision of accessible and norms -- 5 marks
adequate signages along the NA-- Criteria won't be calculated in the
11 access route M marking. Give reasons in Remarks

Total

Summary for Access Route

Applicable parameters
Applicable total marks
Marks obtained

21
4.1.5 Kerb Ramps

Remarks

SI. Marks
No. Suggested Parameters Significance Marking Obtained

Yes -- 5 marks
No -- 0 marks
Provision of an obstruction-free NA-- Criteria won't be calculated in the
1 kerb ramp M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of warning tiles TGSIs No -- 0 marks
at begining and end of the kerb NA-- Criteria won't be calculated in the
2 ramp in appropriate manner M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of kerb ramp with a NA-- Criteria won't be calculated in the
3 minimum slope (1:12) M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of kerb ramp with NA-- Criteria won't be calculated in the
4 minimum 900 mm width M marking. Give reasons in Remarks

Total

Summary for Kerb Ramps

Applicable parameters
Applicable total marks
Marks obtained

22
4.1.6 Ramps

Remarks
SI. Marks
No. Parameters Significance Marking Obtained

Not provided at all -- 0 marks

Provided only at few places -- 3 marks
Provided at all level difference -- 5 marks
Provision of a ramp at every NA-- Criteria won't be calculated in the
1 level difference M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
NA-- Criteria won't be calculated in the
2 Ramps are clearly identifiable M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of a ramp with No -- 0 marks
appropriate gradient slope NA-- Criteria won't be calculated in the
3 (maximum at 1:12) M marking. Give reasons in Remarks

Provision of landing at regular Yes -- 5 marks

intervals for longer ramps No -- 0 marks
(at least 1500 mm x 1500mm NA-- Criteria won't be calculated in the
4 provided at every 9m intervals) M marking. Give reasons in Remarks

No landing provided -- 0 marks

Provided but with unsatisfactory
compliance -- 3 marks
Accessible and Satisfactory- acceptable
Provision of a landing (at least as best practice -- 5 marks
1500 mm x 1500mm) at every NA-- Criteria won't be calculated in the
5 change in direction M marking. Give reasons in Remarks

No landing provided -- 0 marks

Provided but with unsatisfactory
compliance -- 3 marks
Accessible and Satisfactory- acceptable
Provision of the landing of as best practice -- 5 marks
adequate size at the top and NA-- Criteria won't be calculated in the
6 bottom of every ramp M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Appropriate width of the ramp NA-- Criteria won't be calculated in the
7 (minimum 1500 mm) M marking. Give reasons in Remarks

23
 Not provided -- 0 marks
Provision of a continuous Provided at one side or at only one level --
handrail on both sides of the 3 marks
ramp Provided at both sides at two levels -- 5
(at 760 & 900 mm, as per marks
specification given in NA-- Criteria won't be calculated in the
8 Harmonised Guidelines, 2021) M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Povision of a non-slippery ramp NA-- Criteria won't be calculated in the
9 surface M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of edge protection on NA-- Criteria won't be calculated in the
10 both sides of the ramp M marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Adequate and satisfactory- as per the
Provision of warning TGSIs at norms -- 5 marks
the beginning and end in NA-- Criteria won't be calculated in the
11 appropriate manner M marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Adequate and satisfactory- as per the
norms -- 5 marks
Provision of adequate NA-- Criteria won't be calculated in the
12 Illumination O marking. Give reasons in Remarks

Total

Summary for Ramps

Applicable parameters
Applicable total marks
Marks obtained

24
4.1.7 Main Entrance

Remarks

SI. Marks
No. Parameters Significance Marking Obtained

Yes -- 5 marks
No -- 0 marks
Main building entrance is the NA-- Criteria won't be calculated in the
1 accessible entrance M marking. Give reasons in Remarks

Only one entrance -- 0 marks

Some entrances w=along with main
entrance -- 3 marks
All entrance -- 5 marks
Are all entrances of the NA -- Criteria won't be calculated in the
2 buildings accessible O marking. Give reasons in Remarks

No handrails -- 0 marks
Handrails provided at only one side -- 3
Provision of handrails at the marks
steps Handrails provided at both sides -- 5 marks
(If there are steps at the NA -- Criteria won't be calculated in the
3 accessible entrance) M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of a ramp to the No -- 0 marks
accessible entrance ( at level NA-- Criteria won't be calculated in the
4 difference) M marking. Give reasons in Remarks

Not provided -- 0 marks

Provided at one side or at only one level --
Provision of handrail for the 3 marks
accessible ramp (at 760 and Provided at both sides at two levels -- 5
900 mm- as per specification marks
given in Harmonised NA-- Criteria won't be calculated in the
5 Guidelines, 2021) on both sides M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of a non-slippery NA-- Criteria won't be calculated in the
6 landing surface M marking. Give reasons in Remarks

25
 Yes -- 5 marks
Provision of a door with No -- 0 marks
appropriate clear width NA-- Criteria won't be calculated in the
7 (Minimum 900 mm) M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Accessible entrance door can NA-- Criteria won't be calculated in the
8 be operated independently M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Door handles placed between NA-- Criteria won't be calculated in the
9 800 and 1100 mm M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of an accessible route No -- 0 marks
from the accessible entrance to NA-- Criteria won't be calculated in the
10 the nearest accessible elevator M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of accessible NA-- Criteria won't be calculated in the
11 entrance have the signage M marking. Give reasons in Remarks

Provision of TGSIs warning tiles Yes -- 5 marks

at begining and end of steps No -- 0 marks
and ramps in appropriate NA-- Criteria won't be calculated in the
12 manner M marking. Give reasons in Remarks

Appropriate width is provided -- 5 marks

Alternative provisions -- 3 marks
No provisions- 0 marks
Accessible provisions at the NA-- Criteria won't be calculated in the
13 Security checks M marking. Give reasons in Remarks

Total

Summary for Main Entrance

Applicable parameters
Applicable total marks
Marks obtained

26
4.1.8 Reception

Remarks

SI. Marks
No. Parameters Significance Marking Obtained

Yes -- 5 marks
No -- 0 marks
Provision of easily identifiable NA-- Criteria won't be calculated in the
1 counters M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
NA-- Criteria won't be calculated in the
2 Provision of noticeable signage M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of sufficient space for No -- 0 marks
wheelchairs in-front of the NA-- Criteria won't be calculated in the
3 reception/information counters M marking. Give reasons in Remarks

Lower counter is not provided -- 0 marks

Provided but unsatisfactory -- 3 marks
Part of the counter is lowered to Accessible and satisfactory- acceptable as
an accessible height (750 mmm a best practice -- 5 marks
to 800 mm) with specified knee NA-- Criteria won't be calculated in the
4 and toe clearances M marking. Give reasons in Remarks

Provision of a loop induction Yes -- 5 marks

unit/assistive technologies for No -- 0 marks
O
persons with hearing NA-- Criteria won't be calculated in the
5 impairment at the counter marking. Give reasons in Remarks

Yes -- 5 marks
Provision of tactile pictural No -- 0 marks
maps of the building in the NA-- Criteria won't be calculated in the
6 reception area O marking. Give reasons in Remarks

Not illuminated -- 0 marks

Not adequate/uniformly illuminated -- 3
marks
Provision of adequate lighting at multiple
levels - Acceptable as a best practice -- 5
marks
Provision of adequate NA-- Criteria won't be calculated in the
7 illumination at the counter M marking. Give reasons in Remarks

27
 No waiting area provided -- 0 marks
Waiting area without not adequate
manuvering space -- 3 marks
Waiting area with ample wheelchair
Provision of a waiting space manuvering space -- 5 marks
(with ample manuvering space NA-- Criteria won't be calculated in the
8 for wheelchair) M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of TGSIs guiding to No -- 0 marks
the counter from the gate in NA-- Criteria won't be calculated in the
9 appropriate manner M marking. Give reasons in Remarks

Total

Summary for Reception

Applicable parameters
Applicable total marks
Marks obtained

4.1.9 Corridors

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Not adequate width -- 0 marks

Adequate width but with obstructions -- 3
Provision of unobstructed
marks
1 corridors with an appropriate M
Obstruction free connection -- 5 marks
width (1200 mm)
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Corridor width allowing
No -- 0 marks
2 manoeuvring through doors M
NA-- Criteria won't be calculated in the
located along its length
marking. Give reasons in Remarks

28
 Yes -- 5 marks
General slope (if any) of the
No -- 0 marks
3 corridor is more than 1:20, with M
NA-- Criteria won't be calculated in the
no level difference
marking. Give reasons in Remarks

Yes -- 5 marks
No protruding objects or easily No -- 0 marks
4 M
detectable using white cane NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
All overhanging obstructions to
No -- 0 marks
5 be mounted above an M
NA-- Criteria won't be calculated in the
appropriate height (2200 mm)
marking. Give reasons in Remarks

Provision of contrasting colours Yes -- 5 marks

and directional signages for No -- 0 marks
6 M
ease of movement for persons NA-- Criteria won't be calculated in the
with vision impairments marking. Give reasons in Remarks

Yes -- 5 marks
Provision of signages to identify No -- 0 marks
7 M
entry to different spaces NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Resting provisions at required Yes -- 5 marks

intervals in the corridor without No -- 0 marks
8 O
interfering with the free NA-- Criteria won't be calculated in the
movement zone marking. Give reasons in Remarks

Not illuminated -- 0 marks

Not adequate/uniformly illuminated -- 3
marks
Provision of adequate Provision of adequate lighting at multiple
9 M
illumination levels - Acceptable as a best practice -- 5
marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but only at some places -- 3
Is there a provision of TGSIs in marks
10 the corridor space in O Provided at all places- Acceptable as a
appropriate manner best practice -- 5 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

29
Summary for Corridors
Applicable parameters
Applicable total marks
Marks obtained

30
4.1.10 Doors

Remarks

SI. Marks
No. Parameters Significance Marking Obtained

Yes -- 5 marks
No -- 0 marks
Provision of easily operable NA-- Criteria won't be calculated in the
1 doors M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of automatic doors No -- 0 marks
with sufficient long opening NA-- Criteria won't be calculated in the
2 intervals O marking. Give reasons in Remarks

Yes -- 5 marks
Provision of only three sided No -- 0 marks
door frame to ensure NA-- Criteria won't be calculated in the
3 obstruction free entry M marking. Give reasons in Remarks

Not available at desired height -- 0 marks

Accessible with assistance -- 3 marks
Provision of push buttons for Provided at desired height -- 5 marks
automatic doors located at an NA-- Criteria won't be calculated in the
4 appropriate height of 1000 mm O marking. Give reasons in Remarks

No space provided -- 0 marks

Not enough space provided -- 3 marks
Provision of sufficient space Desired space provided -- 5 marks
(450-600mm) beside the latch NA-- Criteria won't be calculated in the
5 side of the doors M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of accessible doors No -- 0 marks
placed adjacent to the revolving NA-- Criteria won't be calculated in the
6 doors and turnstiles O marking. Give reasons in Remarks

Yes -- 5 marks
Provision of glazed doors No -- 0 marks
marked with a colour band at NA-- Criteria won't be calculated in the
7 eye level O marking. Give reasons in Remarks

31
 Yes -- 5 marks
No -- 0 marks
NA-- Criteria won't be calculated in the
8 Atleast 900 mm clear width M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision an extra pull handle NA-- Criteria won't be calculated in the
9 for spring closers fitted door O marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of proper signage to NA-- Criteria won't be calculated in the
10 identify the accessible doors M marking. Give reasons in Remarks

Total

Summary for Doors

Applicable parameters
Applicable total marks
Marks obtained

4.1.11 Lifts

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Yes -- 5 marks
Provision of accessible path No -- 0 marks
1 M
leading to the elevator NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of an easily No -- 0 marks
2 M
identifiable elevator door NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of door opening with No -- 0 marks
3 M
minimum clear width of 900 mm NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

32
 minimum internal dimensions of Yes -- 5 marks
the elevator 1900 mm x 1900 No -- 0 marks
4 M
mm minimum or having 13 NA-- Criteria won't be calculated in the
persons capacity marking. Give reasons in Remarks

Provision of a call button

(outside the lift) with a minimum Yes -- 5 marks
5 M
height between 900 mm – No -- 0 marks
1200mm, from the floor level

Yes -- 5 marks
Placement of the control panel
No -- 0 marks
6 at a height between 900 mm – M
NA-- Criteria won't be calculated in the
1200mm, from the floor level
marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Provision of handrails mounted
Adequate and satisfactory- as per the
7 at a height between 800 mm- M
norms -- 5 marks
900 mm from the floor level
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of an audio and video
No -- 0 marks
8 system in the lift indicating floor O
NA-- Criteria won't be calculated in the
arrival
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of tactile/braille No -- 0 marks
9 M
numbers on the control panel NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of mirror on opposite No -- 0 marks
10 M
side of lift door NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not provided at all -- 0 marks

Provided but not on all three sides -- 3
Provision of a handrail on the marks
11 M
three sides within the elevator Provided and Satisfactory -- 5 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Handrails mounted at an
No -- 0 marks
12 appropriate height (750 mm - M
NA-- Criteria won't be calculated in the
900 mm)
marking. Give reasons in Remarks

33
 Yes -- 5 marks
Provision of an emergency No -- 0 marks
13 M
intercom inside the elevator NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not provided, inaccessible -- 0 marks

Supported with manual assistance -- 3
Provision of tactile/braille
marks
14 instructions for the O
Accessible and satisfactory -- 5 marks
communication system
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Provision of a usable Yes -- 5 marks

emergency intercom that can be No -- 0 marks
15 O
used in more ways than only NA-- Criteria won't be calculated in the
voice communication marking. Give reasons in Remarks

Inaccessible and Unsatisfactory -- 0 marks

Provision of automatic doors for Accessible but unsatisfactory -- 3 marks
elevators with adequately Accessible and satisfactory - Acceptable
16 M
longer time interval for door as a best practice -- 5 marks
opening/closing NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of skid-resistant No -- 0 marks
17 M
elevator floor finish NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Lifts

Applicable parameters
Applicable total marks
Marks obtained

4.1.12 Staircase

34
 Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Yes -- 5 marks
Provision of a staircase with an
No -- 0 marks
1 appropriate minimum width M
NA-- Criteria won't be calculated in the
(1500mm)
marking. Give reasons in Remarks

Not provided -- 0 marks

Provision of continuous Provided at one side or at only one level --
handrails on both sides at at two 3 marks
2 heights 760mm & 900mm (as M Provided at both sides at two levels -- 5
per specification given in marks
Harmonised Guidelines, 2021) NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of handrails installed
No -- 0 marks
3 in the centre for staircases more M
NA-- Criteria won't be calculated in the
than 3000 mm wide
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of landing atleast
No -- 0 marks
4 1500 mm wide at regular M
NA-- Criteria won't be calculated in the
interval
marking. Give reasons in Remarks

Provision of step edges with Not provided -- 0 marks

contrasting strips ( different Not adequate contrast/texture -- 3 marks
5 colour or texture) easily M Acceptable as best practice -- 5 marks
identifiable by people with low- NA-- Criteria won't be calculated in the
vision and vision impairment marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Provision of warning blocks
Adequate and satisfactory- as per the
6 installed at the beginning and M
norms -- 5 marks
end of all flights
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Height of the risers maximum of
No -- 0 marks
7 150 mm & treads a minimum of M
NA-- Criteria won't be calculated in the
300 mm
marking. Give reasons in Remarks

35
 Yes -- 5 marks
Provision of an intermediate
No -- 0 marks
8 handrail for stairs larger than M
NA-- Criteria won't be calculated in the
2400 mm
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of staircase treads No -- 0 marks
9 M
with a non-slippery surface NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
10 No staircase is curved or spiral O
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Adequate illumination in all No -- 0 marks
11 O
flights of the staircase NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Staircase

Applicable parameters
Applicable total marks
Marks obtained

4.1.13 Handrails (Other than the staircase)

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Provisions of handrails mounted

Yes -- 5 marks
at two heights 760 mm & 900
No -- 0 marks
1 mm (as per specification given M
NA-- Criteria won't be calculated in the
in Harmonised Guidelines,
marking. Give reasons in Remarks
2021)

36
 Yes -- 5 marks
Provision of easy to grip No -- 0 marks
2 M
handrails NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of securely attached No -- 0 marks
3 M
handrails NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not provided -- 0 marks

Handrails extend horizontally Provided only at some places -- 3 marks
4 300 mm at the top and bottom M Acceptable as best practice -- 5 marks
of every staircase or ramp NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Handrails endings grouted in
No -- 0 marks
5 the ground or turned M
NA-- Criteria won't be calculated in the
downwards
marking. Give reasons in Remarks

Not provided/ Unsafe -- 0 marks

Provisions of adequate space Provided but not adequate -- 3 marks
6 between the handrails and the M Acceptable as best practice -- 5 marks
wall NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Handrails painted in contrast No -- 0 marks
7 O
colour NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Provisions of tactile strip/braille Yes -- 5 marks

plates on the handrails for No -- 0 marks
8 M
emergency stairs and floor NA-- Criteria won't be calculated in the
levels at begining and end marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Gap between Horizontal bars Adequate and satisfactory- as per the
9 M
safe for children norms -- 5 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Handrail

37
Applicable parameters
Applicable total marks
Marks obtained

4.1.14 Sanitary Provisions

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Yes -- 5 marks
provisions for accessible toilet in
No -- 0 marks
1 both male and female toilets as M
NA-- Criteria won't be calculated in the
well as unisex toilet
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of easy identification No -- 0 marks
2 M
of accessible toilets NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Provision of sufficient space Yes -- 5 marks

inside the toilets to manoeuvre a No -- 0 marks
3 M
wheelchair as per the NA-- Criteria won't be calculated in the
Harmonised Guidelines, 2021 marking. Give reasons in Remarks

Yes -- 5 marks
Provision of sanitary features as
No -- 0 marks
4 per Harmonised Guidelines, M
NA-- Criteria won't be calculated in the
2021
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of water closet (WC)
No -- 0 marks
5 and bidets mounted at a height M
NA-- Criteria won't be calculated in the
between 450mm – 480mm
marking. Give reasons in Remarks

Provision of space between the Yes -- 5 marks

WC and the closest adjacent No -- 0 marks
6 M
wall fitted with a grab bar NA-- Criteria won't be calculated in the
between 450 mm – 500mm marking. Give reasons in Remarks

Provisions of an accessible Yes -- 5 marks

7 washbasin mounted at an M No -- 0 marks
appropriate height between NA-- Criteria won't be calculated in the

38
 750mm – 850mm marking. Give reasons in Remarks

Yes -- 5 marks
Positioning of the lower edge of
No -- 0 marks
8 the mirror at an apprpriate M
NA-- Criteria won't be calculated in the
height not exceeding 1m
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of folding seat in No -- 0 marks
9 M
accessible showers NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of grab bars near WC
No -- 0 marks
10 and showers between 750 – 850 M
NA-- Criteria won't be calculated in the
mm
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of grab bars with a No -- 0 marks
11 M
diameter of 38 mm NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of wall mounted grab
No -- 0 marks
12 bars with a knuckle space of 50 M
NA-- Criteria won't be calculated in the
mm
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of non-slippery grab No -- 0 marks
13 M
bars NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of grab bars
No -- 0 marks
14 withstanding a load of minimum M
NA-- Criteria won't be calculated in the
200kg
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of easy to grip faucets
No -- 0 marks
15 that are operational with one M
NA-- Criteria won't be calculated in the
hand
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of shower fixtures with No -- 0 marks
16 M
1500mm long hoses NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

39
 Yes -- 5 marks
Provision of insulated or No -- 0 marks
17 M
covered hot water pipes NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not provided -- 0 marks

Provision of functioning Provided but not functional -- 3 marks
18 emergency alarm system M Provided and functional -- 5 marks
equipped toilets NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Provision of doors that can be Yes -- 5 marks

locked from inside and released No -- 0 marks
19 M
from outside under emergency NA-- Criteria won't be calculated in the
situations marking. Give reasons in Remarks

Provision of flushing Yes -- 5 marks

arrangements, dispensers and No -- 0 marks
20 M
toilet paper mounted between NA-- Criteria won't be calculated in the
300mm and 800mm marking. Give reasons in Remarks

Yes -- 5 marks
Provision of easy to operate No -- 0 marks
21 M
flushing equipment NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of skid proof, well
No -- 0 marks
22 drained and waterproof floor M
NA-- Criteria won't be calculated in the
material
marking. Give reasons in Remarks

Provision of inward opening door -- 0

marks
Provision of outward opening door -- 3
Provision of washroom doors
marks
23 that open inward/outwards/both M
Provision of both way opening door -- 5
ways
marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of call bells for raising No -- 0 marks
24 M
alarm in case of emergency NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

40
 Summary for Sanitary Provisions
Applicable parameters
Applicable total marks
Marks obtained

4.1.15 Drinking Water

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Provision of an accessible water

Yes -- 5 marks
tap/spout
No -- 0 marks
1 (easily manoeuvred drinking M
NA-- Criteria won't be calculated in the
facility by a person with poor
marking. Give reasons in Remarks
hand function/wheelchair user)

Yes -- 5 marks
Provision of a dry and hygienic
No -- 0 marks
2 drinking water area with M
NA-- Criteria won't be calculated in the
adequate drainage
marking. Give reasons in Remarks

Yes -- 5 marks
Provision grating as per design
No -- 0 marks
3 suggested in Harmonised M
NA-- Criteria won't be calculated in the
Guidelines, 2021
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of glasses/water filling No -- 0 marks
4 M
stations at accessible height NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Provision of drinking water Yes -- 5 marks

facility as per dimensions No -- 0 marks
5 M
specified section 4.8 of NA-- Criteria won't be calculated in the
4
Harmonised Guidelines,2021 marking. Give reasons in Remarks

Total

4
Height of the counter 750mm, tap 100mm above the counter height, basin width 400-450mm

41
Summary for Drinking Water
Applicable parameters
Applicable total marks
Marks obtained

4.1.16 Eating Outlet

SI. Marks
Parameters Significance Marking
No. Obtained

Not provided -- 0 marks

Provision of circulation path of at Provided but not adequate -- 3 marks
least 900 mm wide to allow a Adequate and satisfactory- as per the norms
1 M
wheelchair user to move around the -- 5 marks
eating outlet NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of service counter at an No -- 0 marks
2 M
appropriate height below 800mm NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not provided -- 0 marks

Provided but not adequate -- 3 marks
Provisions of accessible spaces with
Adequate and satisfactory- as per the norms
3 appropriate eating table and M
-- 5 marks
moveable furniture
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of doorways to the eating
No -- 0 marks
4 facilities with clear width of atleast M
NA-- Criteria won't be calculated in the
900 mm
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of accessible cash counter No -- 0 marks
5 M
at height of 760-800 mm NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

42
 Yes -- 5 marks
Provision of acccessbile menu cards No -- 0 marks
6 O
wherever applicable NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of accessible drinking No -- 0 marks
7 M
water facilities NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Eating Outlet

Applicable parameters
Applicable total marks
Marks obtained

4.1.17 Workspace

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Not accessible -- 0 marks

Accessible but unsatisfactory -- 3 marks
Manoeuvring space of 1500 mm Fully Accessible and Satisfactory -- 5
1 M
between the aisles marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Anti-slippery floor surface to
No -- 0 marks
2 allow for easy wheelchair M
NA-- Criteria won't be calculated in the
manoeuvrability
marking. Give reasons in Remarks

Not accessible -- 0 marks

Either adequate desk height or clear knee
Desk height between 750 - 800 space -- 3 marks
3 mm with clear knee space (900 M Fully Accessible and Satisfactory -- 5
mm wide and 480 mm deep) marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

43
 Yes -- 5 marks
Round/ chamfered edges for No -- 0 marks
4 O
desks NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Adjustable swivel chairs to be No -- 0 marks
5 M
provided NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Use of contrasting colour for
No -- 0 marks
6 sockets and switches should be O
NA-- Criteria won't be calculated in the
encouraged
marking. Give reasons in Remarks

Not provided -- 0 marks

Provision of Tactile Guiding Path Provided but not adequate -- 3 marks
(TGSIs) in desired/ Adequate and satisfactory- as per the
7 M
recommended manner in the norms -- 5 marks
aisle space NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Workspace

Applicable parameters
Applicable total marks
Marks obtained

4.1.18 Signage & Wayfinding

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Yes -- 5 marks
Accessible spaces identified by No -- 0 marks
the international symbol of NA-- Criteria won't be calculated in the
1 accessibility M marking. Give reasons in Remarks

44
 Yes -- 5 marks
Provision of directional signs No -- 0 marks
indicating the location of NA-- Criteria won't be calculated in the
2 accessible facilities M marking. Give reasons in Remarks

Placement of maps, information Yes -- 5 marks

panels and wall-mounted signs No -- 0 marks
at a height between 900mm and NA-- Criteria won't be calculated in the
3 1800mm M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of Clear, simple and No -- 0 marks
easy to read signage in different NA-- Criteria won't be calculated in the
4 vernaculars M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of Clearly NA-- Criteria won't be calculated in the
5 distinguishable signage colour M marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
Provision of Anti-glare signage NA-- Criteria won't be calculated in the
6 surfaces M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of signages with No -- 0 marks
tactile/braille system next to NA-- Criteria won't be calculated in the
7 information signs M marking. Give reasons in Remarks

Not readable -- 0 marks

Difficult to Read -- 3 marks
Easy to Read -- 5 marks
Lettering size visible as per the NA-- Criteria won't be calculated in the
8 farthest reading distance M marking. Give reasons in Remarks

Not provided -- 0 marks

Only few languages -- 3 marks
In all popular languages -- 5 marks
Provision of bilingual/trilingual NA-- Criteria won't be calculated in the
9 format signages M marking. Give reasons in Remarks

Yes -- 5 marks
Provision of signages that have No -- 0 marks
appropriate pictograms for ease NA-- Criteria won't be calculated in the
10 in identification/navigation M marking. Give reasons in Remarks

45
 Yes -- 5 marks
No -- 0 marks
Provision of adequate signage NA-- Criteria won't be calculated in the
11 at every decision point M marking. Give reasons in Remarks

Total

Summary for Signage and Wayfinding

Applicable parameters
Applicable total marks
Marks obtained

4.1.19 Emergency Exists

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

No marking -- 0 marks
Marking but not satisfactory/adequate -- 3
Marking of emergency exits with marks
1 directional arrow signs along M Accessible and satisfactory marking -- 5
with auditory annoucements marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provisions of accessible No -- 0 marks
2 M
assembly spaces NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Not provided -- 0 marks

Accessible assembly areas Provided but with obstructions -- 3 marks
3 adequately connected with M Obstruction free connection -- 5 marks
emergency exits NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Provision of adequate width Yes -- 5 marks

4 (1200 mm wide) of emergency M No -- 0 marks
exits NA-- Criteria won't be calculated in the

46
 marking. Give reasons in Remarks

Not provided -- 0 marks

Either audio or visual is provided -- 3
marks
Provision for both audio and
5 M Both audio and visual is provided -- 5
visual alarm system
marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Location of emergency (fire
No -- 0 marks
6 escape) stairs clearly M
NA-- Criteria won't be calculated in the
identifiable
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of easily operable fire No -- 0 marks
7 O
extinguishers NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Emergency Exits

Applicable parameters
Applicable total marks
Marks obtained

4.1.20 Public Telephone

Remarks
SI. Marks
Parameters Significance Marking
No. Obtained

Provisions of at least one Yes -- 5 marks

telephone in the building being No -- 0 marks
1 M
equipped with a loop induction NA-- Criteria won't be calculated in the
unit marking. Give reasons in Remarks

47
 Yes -- 5 marks
Provisions of numerals with
No -- 0 marks
2 tactile/braille system for easy M
NA-- Criteria won't be calculated in the
identification
marking. Give reasons in Remarks

Provisions of telephone Yes -- 5 marks

mounted at an appropriate No -- 0 marks
3 M
height (between 800mm and NA-- Criteria won't be calculated in the
1000 mm) marking. Give reasons in Remarks

Yes -- 5 marks
Provision of a clear manuvering No -- 0 marks
4 M
space NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Public Telephone

Applicable parameters
Applicable total marks
Marks obtained

4.1.21 Resting Facilities

SI. Marks Remarks

Parameters Significance Marking
No. Obtained

Not provided -- 0 marks

Provided but at more than 30 m apart --
Provisions of resting facilities 3 marks
1 at large places at minimum M Provided at every 30 m (or less) -- 5
30 m intervals marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of an adjoining
No -- 0 marks
2 space for a wheelchair next to M
NA-- Criteria won't be calculated in the
benches and public seats
marking. Give reasons in Remarks

3 Provision of public seats with M Yes -- 5 marks

48
 with height of 450mm - No -- 0 marks
500mm NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

No provision at all -- 0 marks

Provision of either backrest or arm rest -
- 3 marks
Provision of backrest, arm Provision of backrest, arm rest and
4 O
rest and seating for children seating for children- acceptable as a best
practice -- 5 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Total

Summary for Resting Facilities

Applicable parameters
Applicable total marks
Marks obtained

4.1.22 Other Provisions

SI. Marks Remarks

Suggested Parameters Significance Marking
No. Obtained

Yes -- 5 marks
Availability of Personal No -- 0 marks
1 O
assistance in the building NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Sensitization drives of the No -- 0 marks
2 M
staff members NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Availability of sign language No -- 0 marks
3 O
interpreters NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

4 Annual maintenance of M Yes -- 5 marks

49
 accessibility elements No -- 0 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Training and Capacity No -- 0 marks
5 O
building of the staff members NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
No -- 0 marks
6 Use of assistive technology O
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of quite spaces/ No -- 0 marks
7 O
meditation spaces NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
No use of overtone colors in No -- 0 marks
8 O
the building NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Provision of adequate
No -- 0 marks
9 signage for persons with M
NA-- Criteria won't be calculated in the
neuro diversities
marking. Give reasons in Remarks

Provisions of ISL support or Yes -- 5 marks

assistive technology for No -- 0 marks
10 O
accessibility to persons with NA-- Criteria won't be calculated in the
hearing impairments marking. Give reasons in Remarks

Yes -- 5 marks
Provisions of digital
No -- 0 marks
11 assistance to persons with O
NA-- Criteria won't be calculated in the
visual impairments
marking. Give reasons in Remarks

At all places -- 5 marks

Provision of contrasting At some places only – 3 marks
colour illuminations at O No -- 0 marks
appropriate places NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

At all places -- 5 marks

Provision of adequate visual At some places only – 3 marks
O
contrast in interiors No -- 0 marks
NA-- Criteria won't be calculated in the

50
 marking. Give reasons in Remarks

Total

Summary for Other provisions

Applicable parameters
Applicable total marks
Marks obtained

4.1.23 Operations and Monitoring

SI. Marks Remarks

Parameters Significance Marking
No. Obtained

Three-six months-- 5 marks

Less than a year -- 3 marks
Regular Maintenance of
1 M More than one years -- 0 marks
accessible infrastructure
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Less than a year -- 5 marks

Periodic audits/check on status of Once in three years -- 3 marks
2 accessible infrastructure (not M More than three years -- 0 marks
more than 6 months) NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Periodic check on availability of No -- 0 marks
3 O
personal assistance NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Accessible mechanisms for
No -- 0 marks
4 complaint and grievances O
NA-- Criteria won't be calculated in the
registration
marking. Give reasons in Remarks

Yes -- 5 marks
Representation of Disability group
No -- 0 marks
5 in the grievance redressal O
NA-- Criteria won't be calculated in the
committee
marking. Give reasons in Remarks

6 Accessible mechanisms for user M Yes -- 5 marks

51
 feedback No -- 0 marks
NA-- Criteria won't be calculated in the
marking. Give reasons in Remarks

Yes -- 5 marks
Periodic check on surrounding
No -- 0 marks
7 environment for seamless O
NA-- Criteria won't be calculated in the
accessibility
marking. Give reasons in Remarks

Total

Summary for Operations and Maintenance

Applicable parameters
Applicable total marks
Marks obtained

52
4.2 About the Committee
In this regard, a committee was formulated by the Ministry of Housing and Urban Affairs, for the
purpose of developing a set of guidelines and provisions for the certification of accessible buildings
in Feburary, 2022. On recommendation by the Department of Empowerment of Persons with
Disabilities (DEPwD), Ministry of Social Justice and Empowerment (MoSJE), the committee
consisted of the following MoSJE officials, Central Public Works Department (CPWD) officials and
sectoral experts.
• Shri Hitesh Vaidya, Director, NIUA (Chairperson and Convener
• Mr Abhishek Bose, Senior Architect, CPWD
• Ms Kanika Bansal, (Architect Planner) Sr. Program Associate, BASIIC, NIUA
• Ms Deepali Mishra, Architect, CPWD
• Shri Vineet Singhal, Director, DEPwD
• Prof. Gaurav Raheja, Professor, IIT-Roorkee
• Prof. Haimanti Banerji, Associate Professor, IIT-Kharagpur

4.3 Proceedings and Findings of the Committee

The committee was formulated in February 2022. Since then the committee has been deliberating
on formulation of the framework for accessibility certification. The first meeting, held in March 2022,
of the committee discussed various considerations and variations of the built environment, to be
included in the framework. Upon the discussion, the first draft of the framework was prepared and
circulated for comments. In the subsequent meeting of the committee, held in April 2022, the
committee deliberated on strengthening objectivity of the framework and adoption of a robust
scientific process. In the process the committee identified that no such framework for accessibility
certification exists in the globe, and ABLE-India framework will not only be the first in India but alsol
set the precedent internationally. The minutes of the committee meetings are annexed.

53
4.4 Methodology Emerged

4.4.1 Review:
The following process was adopted for the development of ABLE-INDIA;

1) A systematic review of the existing checklists and popular rating systems ( of other domains) was
taken up to understand the design, function, workability and output of frameworks.
2) Identification of parameters and elements of the built environment that are critical for accessibility
evaluation of any building particularly a public building, for statistical analysis of the building and
creation of a robust rating system.
3) Formulation of categories and assessing the importance of parameters through focused
discussions and deliberations among the committee members via virtual and in-person meetings
and interactions.
4) Development and adoption of a scientific process for scoring and grading - The DELPHI survey
was conducted to identify the weightage of each element and their nature - mandatory and
optional. Incorporation of a Likert scale to capture the perception of accessibility in relevant
parameters, was another significant advancement in the framework.

Comments and suggestions from the beneficiaries, organizations, professionals and city officials are
invited on the draft framework.

4.4.2 Validation:
To corroborate the objectivity and scope of differential markings within the certification framework,
the listed features and parameters were audited by different individuals from different backgrounds
including architects, engineers, social scientists, building owners etc. To ground testing were
conducted at two renowned public buildings i.e. Vigyan Bhawan and Nirman Bhawan. The testing
including assessment of the buildings features relevant to support visitability of these buildings. The
system involved mapping the movements of a person entering the buildings and visiting the relevant
part of the building to the public. The ground testing led to modifications both in terms of language,
marking criteria, and incorporation of relevant information in the framework. It also highlighted some

54
of the ground challenges, real time scenarios and the need for a digital platform to capture the
information. Assessment sheets for the buildings are annexed.

4.4.3 Participatory Process:

Simultaneously the framework was put in public domain, on CPWD and NIUA websites, inviting
comments and suggestions on the draft framework for a month, from 9th June 2022 till 9th July 2022.
On receipt of no comments from the public, the same was also circulated among selected sectoral
experts, professional bodies, disable people organizations and other relevant stakeholders.
Subsequent comments received are duly considered by the committee for incorporation into the
framework. Also, the framework was reviewed to Department of Empowerment of Persons with
Disabilities (DEPwD), and the comments received are considered and incorporated as applicable.

55
4.5 Ground-Truthing Reports

4.5.1 Nirman Bhawan

Date of Audit – 08.08.22

Mandatory/ Auditor Auditor Auditor Auditor

Sl. No. Features Remarks
Optional 1 2 3 4

1 Design conceptualisation O 0 0 0 0

2 Site Entrance M 175 100 100 100

3 Parking M 160 120 140 140

4 Access Route M 175 125 25 100

5 Kerb Ramps O 80 80 80 80

6 Ramps M 275 275 275 225

7 Main Entrance M 275 275 250 275

8 Reception M 60 160 160 140

9 Corridors M 225 225 200 175

10 Doors M 0 0 0 0

11 Lifts M 425 400 425 425

Manual
12 Staircase M 0 225 200 150
Error
13 Handrail M 0 0 0 0

14 Sanitary Provisions M 525 525 500 525

15 Drinking Water O 0 0 0 0

16 Eating Space O 120 120 120 120

17 Workspace O 0 0 0 0

18 Signage and Wayfinding M 0 0 0 225

19 Emergency Exits M 0 0 0 150

20 Public Telephone O 0 0 0 0

21 Resting Facilities O 0 0 0 80

22 Other provision O 0 0 0 120

23 Operations and Monitoring O 0 0 0 175

2495 2630 2475 2455

56
4.5.2 Vigyan Bhawan
Date of Audit – 04.08.22

Sl. Mandatory/ Auditor Auditor Auditor Auditor Auditor

Features
No. Optional 1 2 3 4 5
1 Design conceptualisation O 0 0 0 0 0
2 Site Entrance M 75 150 100 125 175
3 Parking M 160 160 160 140 160
4 Access Route M 150 100 150 200 175
5 Kerb Ramps O 0 0 0 0 0
6 Ramps M 275 300 250 225 250
7 Main Entrance M 300 300 300 275 200
8 Reception M 160 160 160 140 160
9 Corridors M 200 200 200 175 125
10 Doors M 125 125 125 75 175
11 Lifts M 425 425 400 425 400
12 Staircase M 275 225 250 200 250
13 Handrail M 160 180 180 120 160
14 Sanitary Provisions M 500 475 500 525 500
15 Drinking Water O 0 0 0 0 20
16 Eating Space O 120 120 120 120 120
17 Workspace O 0 0 0 0 0
18 Signage and Wayfinding M 250 250 275 225 225
19 Emergency Exits M 150 150 150 150 125
20 Public Telephone O 0 0 0 0 0
21 Resting Facilities O 80 60 60 80 60
22 Other provision O 120 120 120 120 100
23 Operations and Monitoring O 175 100 175 175 175
3700 3600 3675 3495 3555

57
4.6 Minutes of 1st Meetings of Committee

Date: 11th March 2022

Time: 11:30 -12:30
—----------------------------------------------------------------------------------------------------------------------------
Committee Members present:
1. Sh. Hitesh Vaidya, Director, NIUA (Chairperson and Convener) - (In-person)
2. Mr Abhishek Bose, Senior Architect, CPWD - (In-person)
3. Ms Kanika Bansal, Sr. Program Associate, BASIIC, NIUA- (In-person)
4. Sh. Vineet Singhal, Director, DEPwD - (Virtually)
5. Prof. Gaurav Raheja, Professor, IIT-Roorkee - (Virtually)
6. Prof. Haimanti Banerji, Associate Professor, IIT-Kharagpur - (Virtually)

Mode - Hybrid
—----------------------------------------------------------------------------------------------------------------------------

Discussion Points of the meeting

- Qualification of the Auditor
- Concurrence on including parameters for Canteen
- Visual Representation of the Grade of Building on the Plaque

Minutes of the meeting

1. The chairmanship welcomed all committee members and set forth the expectations from the
committee, as per the terms of reference and elaborated on the need for the evaluation and
certification for accessibility.

2. Mr. Abhishek Bose, Senior Architect, CPWD, presented the draft of the evaluation framework
prepared for certification of public buildings.

3. The committee members appreciated the efforts and observations. Broad points
highlighted includes-

- A broader vision should be explored while framing the guidelines for evaluation and
certification. Also the validity of the certification should be monitored.

- A seamless compliance for accessibility should be ensured in determining the

elements. Eg. Signage and wayfinding for the Main entrance should be included.

- Weighted Index approach for various elements as well as parameters could be

explored while framing the guidelines.

58
 - Sensitivity and technical competency for the subject matter should be explored as the
key criteria to be qualified for the auditor. The certificate course on Harmonized
Guidelines could become the main criteria.

- Strategies to be explored to incorporate consideration of building typology, design

philosophy, and building design.

- A more comprehensive approach like ‘Ease of human interaction with the environment’
to the rating should be explored.

- The certification process and criteria should be practical and easy to implement for the
state and cities.

- Scope of the criteria should include aspects like age of building, building typology,
maintenance and operations etc.

- The checklist of parameters should be simple to understand and practice; yet ensure
reliability and validity.

- The checklist should be aligned to the evaluation criteria specified in Chapter-8 of the
Harmonized Guidelines, 2021.

4. The Chair concluded the meeting emphasizing the process should be practical and citizen
centric. A 360 degree view should be facilitated keeping in mind the short, medium and long
term impacts of the process. He also shared NIUA’s vision to translate certification into digital
medium, to make it more user friendly.

5. Action Points-

a. A simple, yet effective and comprehensive framework to be developed for certification.

b. All committee members should review and give their written comments on the first draft
within 10 days.

c. Upon the receipt of the comments, NIUA would organize the next meeting as an in-
person workshop.

59
4.7 Minutes of 2nd Meeting of Committee (Workshop Mode)

Date: 27th April 2022

Time: 12:00 pm- 05:30 pm
Mode: In-person meeting
—----------------------------------------------------------------------------------------------------------------------------
Committee Member present-
Mr. Hitesh Vaidya, Director NIUA (Chairperson and Convenor)
Prof. Gaurav Raheja, Professor, IIT- Roorkee
Prof. Haimanti Banerji, Associate Professor, IIT- Kharagpur
Mr. Abhishek Bose, Senior Architect, CPWD
Ms. Kanika Bansal, Senior Programme Associate, NIUA
—----------------------------------------------------------------------------------------------------------------------------

Discussion Points of the meeting

1. Finalization of the list of parameters for accessibility evaluation
2. Discussion on the scoring mechanisms
3. Discussion on integrating certification into practice

Minutes of the meeting

1. The chairman welcomed the members and set the expectations for the committee meeting.
He highlighted the significance of the exercise and its anticipated impact on the upcoming
infrastructure development projects. He also indicated the usefulness of converting the
framework into the form of a mobile application.
2. Ms. Kanika Bansal, NIUA presented the revised framework for the evaluation and certification
system. In reflection on the minutes of the last meeting, she explained the applicability of the
said framework to only public buildings. Dedicated frameworks could be developed for other
building uses, if required. Also, only applicable parameters, as per building use and design,
should be used to measure the degree of accessibility of the concerned building.
3. The committee acknowledged the progress made in the conceptualization of the framework
and suggested the following observations and action points-
a. “Public building” should be clearly defined
b. ‘Cycle of evaluation’ should be included-- Planning stage, execution stage, emergency
and disaster management, and operation management.
c. The parameters could be divided into mandatory and optional. To give weightage to
each element, DELPHI was suggested by internal committee members and members
d. A weighted index should be given on a Likert scale to each parameter, based on
qualitative or quantitative aspects

60
 e. A ‘test it ourselves’ exercise would be taken up independently by committee members
to understand and critically evaluate ‘what works and what doesn't.
f. Integration of Aspects of accountability, reliability, incentive/penalty, and validity in the
framework in/to-
i. Funding mechanisms towards institution/organization if the building is not
according to the standards of bylaws (accessibility aspect)- a tool in fact for
transparency and accountability.
ii. Architects to be made responsible to retrofit or design according to the
standards of accessibility.
iii. Periodic checks on the building
iv. Identification of good practices by competent authorities.
g. Assessment, could be followed by a site inspection by competent authorities, before
issue of the certificate.
h. Assessment should be accompanied for multiple signatories to finalize the grade of
certification
i. The process should lead to the special training and capacity building of city officials.
4. The chairperson concluded the meeting with the following points-
a. The tool should be user friendly.
b. DELPHI is to be conducted with anonymity and in a closed, heterogeneous group
c. The framework should be efficient and take less than 30 mins to fill in the information.
d. Pilot assessment/ testing should be done by each committee member
e. The framework should be put in the public domain for comments and suggestions
f. It will be a live framework, with scope for periodic modifications
g. The same should be converting the tool into a mobile application for ease of use
(making it digital)
h. The process should be well documented by flowcharts, methodology, relations, and
assumptions.
i. The limitations of the framework should be clearly stated.
5. Next Steps-
a. The list of parameters is to be circulated with all the members for their comments and
suggestions by 04.05.22.
b. NIUA to prepare the format for DELPHI and circulate it with the members
c. Committee members to collectively work on the lipid scale for each parameter.
d. Additional overarching parameters to be included in the framework - NIUA
e. The next meeting will be conducted after comments are received from all members for
the finalization of the parameters.

61
4.8 Minutes of the 3rd Meeting of Committee

Date- 31st August 2022

Time- 2:00 - 4:00 pm

Mode- Hybrid
Venue- 1st floor Conference room, NIUA
—----------------------------------------------------------------------------------------------------------------------------
Chairperson- Mr. Hitesh Vaidya, Director NIUA

Prof. Haimanti Banerjee, IIT-Kharagpur (virtual),

Prof. Gaurav Raheja, IIT-Roorkee (in person),
Mr. RK Sinha, Senior. Architect CPWD (in person),
Ms. Dipali Mishra, Architect CPWD (virtual),
Ms. Priyadarshini Ghosh, (on nomination) DEPwD (in person),
Ms. Kanika Bansal, NIUA (in person).
Mode - Hybrid
—----------------------------------------------------------------------------------------------------------------------------

The meeting started with the opening remarks by the chairman and briefing on the progress on the
framework since the last meeting. Deliberations and discussion happened on the observations
during the ground-truthing exercises, comments received from committee members and from
experts.

Critical points and suggestions are as below-

1. The framework is a live document and the present document should be considered as the
first version. Launching the framework in Pilot mode to AIC buildings and further incorporate
the observations for refinement of the framework. Further modification in the framework could
be made depending not only the building typology but also regional and topographical
concerns.
2. Suggestion to include operational definitions- reasonable accommodation, visibility and
accessibility and full inclusion were discussed. It was decided to extend the framework to
measure both visibility and seamless accessibility in buildings.
3. The committee also discussed the differences in various standards and guidelines.
Considering the scope of the framework it was agreed that the framework should follow the
‘Harmonised guidelines and standards for universal accessibility, 2021’ for reference.
4. The committee made deliberation on the ground-truthing exercise and real-life situations like-
carpet floor, personal assistance, repeated parameters, drinking waters and sliding doors in

62
 toilets. Committee members gave their observations regarding the sequencing of existing
parameters as well as suggested additional parameters.
5. Accountability of the certification was discussed. It was proposed that both the evaluating
architect/engineer and the building owner shall be held responsible for authenticity of the
certificate.
6. It was also suggested that users of the building including persons with disability could
challenge the certificate and demand re-evaluation of the building.
7. The validity of certification was agreed to be five years with periodic audit in every three years.
8. It was agreed to retain the grading as A/B/C/D but each grade should be defined.
9. Like GRIHA Framework, the certification process should include-
a. Registration
b. Mock course/Orientation
c. Auditing
d. Certification
10. The framework should also capture the general information about the building.
11. Possibilities on creation of a portal for registration was discussed.

Action points-

1. The framework shall be completed at the earliest and submitted to the Ministry.
2. A web-portal/mobile application shall be developed.

All the committee concur with the framework.

63