th
Class 11
Business Studies
Gullak | Practice Paper - 4
Multiple Choice Questions
1. Which of the following is the full form of e-business?
(a) Electronic Banking
(b) Electronic Business
(c) Electronic Commerce
(d) Electronic Service
2. Which of the following is an example of B2C e-business?
(a) Amazon selling to customers
(b) Manufacturer selling to wholesaler
(c) OLX users selling to each other
(d) HR portal for job seekers
3. Which of the following is a requirement to start e-business?
(a) Huge office infrastructure
(b) Digital literacy and device
(c) Government licence for global trade
(d) Warehouse in every city
4. One limitation of e-business is:
(a) Global reach
(b) 24/7 availability
(c) Risk of cybercrime
(d) Lower transaction cost
5. The type of e-business where customers interact and sell to each other is known as:
(a) B2B
(b) B2C
(c) C2C
(d) C2B
Case Studies
1. A company named UrbanWood allows customers to customize and order furniture through
their website. Users choose wood type, dimensions, and finish. Payments are made online,
and delivery is done in 10–15 days.
Question:
What type of e-business model is followed here? Explain one benefit for the company and
one benefit for the customer.
2. A local seller in Jaipur started listing handmade juttis on Amazon. She receives orders from
different states in India and ships them via Amazon logistics.
Question:
Identify the type of business model involved here. What two advantages does this seller gain
from being on a marketplace platform?
3. A retired person posts an ad on Quikr to sell his second-hand washing machine. A buyer
contacts him through the platform and finalizes the deal.
Question:
Which e-business model is shown? Mention one feature and one risk involved in such
transactions.
Multiple Choice Questions
1. (b) Electronic Business
2. (a) Amazon selling to customers
3. (b) Digital literacy and device
4. (c) Risk of cybercrime
5. (c) C2C
Case Studies
1. Model: B2C
Benefit for company: Saves cost of maintaining large showrooms
Benefit for customer: Gets personalized products from home
2. Model: B2C (using marketplace)
Advantages:
Wider customer base
Logistics and payment support from Amazon
3. Model: C2C
Feature: Enables direct consumer interaction
Risk: Chances of fraud or false information