Important Notice: Please take note that this Study Guide for Computer

Systems Servicing NC-II is NOT FOR SALE. Any unauthorized distribution

or reproduction of copies without the explicit permission of Mr. Vincent Beniga is
unlawful.
This guide is intended solely as a reference for practical examples, hands-on
demonstrations, and skill mastery in the CSS NC-II course.
Make use of this tool to improve your practical knowledge, hone your abilities,
and prepare for your TESDA National Assessment with assurance. God bless as
you become an expert in Computer Systems Servicing!

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MESSAGE FOR THE STUDENTS:

This Study Guide for Computer Systems Servicing NC-II serves as

your comprehensive assessment guide, organized into four
essential competencies (COC) for the Computer Systems Servicing
course.

COC 1: Installing and configuring operating systems and software

on a computer system.

COC 2: Setting up computer networks, including network cabling,

configuring a wireless router, and connecting a client PC.

COC 3: Setting up a computer server, including creating an Active

Directory domain, configuring DHCP, and implementing folder
redirection.

COC 4: Maintaining and repairing computer systems and

networks, covering tasks such as performing backups, disk
defragmentation, and running disk checks.

This guide is designed to help you navigate the course, develop

essential skills, and prepare for your assessments. Stay focused,
practice consistently, and strive for excellence. Best of luck on
your learning journey!

VINCENT C. BENIGA,
LPT
Secondary School Teacher
CSS NC-II Trainer
Training Methodology – I Holder

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COC1 – INSTALL AND CONFIGURE COMPUTER
SYSTEMS
1. Disassembly / Assembly of computer system unit with inventory.
2. Create Bootable Flash Drive (using CMD, PowerISO, Yumi, Rufus, and Ventoy
Apps)
3. BIOS/CMOS/UEFI setup configuration
4. Windows Server 2019 Installation and
5. Windows 10 Pro Installation
6. Change the Computer Name to SERVER if it is the Server PC and CLIENT for
Client PC.
7. Remote Settings Configuration
8. Configure Windows Firewall
9. Add a Server Printer or Virtual Printer
10. Change Workgroup name (Optional)

1.Disassembly / Assembly of computer system unit with Fault Finding

2.Create Bootable Flash Drive (using CMD, Yumi Multi-boot Creator, Ventoy, Rufus, and
PowerISO)
 Windows 10 Pro (for Client PC)
 Windows Server 2019 (for Server PC

Procedures: (PowerISO)
1. Turn on your Server Desktop Computer or Client Desktop Computer
2. Go to Local Disk (Don’t Delete Drive)
3. Install PowerISO7 Cnet
4. Insert your Flash Drive (USB Thumb Drive)
5. On desktop Right click PowerISO and Run using Administrator
6. Select TOOL from the menu bar
7. Look for Create bootable USB drive (Flash Drive)
8. Browse Source Image File in the DON’T DELETE DRIVE (look for Windows 10 Pro for
Client PC and Windows Server 2019 for Server PC)
9. Click Open
10. Click the Start Button
11. Click the OK button

NOTE: INCASE Of FAILURE or ERROR, perform the following:

1. Close the PowerISO application
2. Go to folder explorer
3. Click This PC
4. Right Click USB Flash Drive
5. Select Format (After the format complete)
6. Perform Procedure 5 - 11

USE CMD TO CREATE BOOTABLE USB

1. Insert a USB flash drive into a running computer.
2. Open a Command Prompt window as an administrator.
3. Type diskpart, and then select ENTER.
4. In the new command line window that opens, determine the USB flash drive number or
drive letter by typing list disk, and then select ENTER. The list disk command displays all
the disks on the computer. Note the drive number or drive letter of the USB flash drive.

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 5. At the command prompt, type select disk <X>, where X is the drive number or drive
letter of the USB flash drive, and then select ENTER.
6. Type clean, and then select ENTER. This command deletes all data from the USB flash
drive.
7. To create a new primary partition on the USB flash drive, type create partition
primary, and then select ENTER.
8. To select the partition that you just created, type select partition 1, and then select ENTER.
9. To format the partition, type format fs=ntfs quick, and then select ENTER.

10. Type active, and then select ENTER.

11. Type exit, and then select ENTER.
12. When you finish preparing your custom image, save it to the root folder of the USB flash
drive.

3.BIOS/CMOS setup configuration (GIGABTYE Motherboard / UEFI – Unified Extensible Firmware

Interface it replaced the old BIOS, but is compatible with it.

1. Start the PC (power on from cold boot to warm boot)

2. During power on press repeatedly either one of the following:
 Del key – BIOS setup (advanced mode)
 F2 – Advanced mode and easy mode (toggle)
 F12 – Boot Menu
NOTE: among the choices, DEL KEY is the most common key to activate or run
CMOS/BIOS/UEFI setup.
3. Choose advanced mode
4. Click the Boot Menu
5. Boot Option1 must be: UEFI-Generic Mass Storage
6. Press F10 to save and exit and reboot the computer.
7. If the Flash Drive doesn’t read by the computer, restart the PC but this time press
F12 then choose the UEFI-Generic Mass Storage to boot from the Flash drive

4.Windows Server 2012 R2 or 2019 Installation

1. Windows will be loaded into the memory and an installation wizard pops up to start
the installation.
2. Click the NEXT button
3. Click the Install Now to start the setup
4. Choose the second line option – Windows Server 2019 Standard Desktop Experience x64
5. Click the NEXT button
6. Accept the Terms and Conditions
7. Choose Customs Advanced Installation
8. Partition the HDD/SSD (Hard Disk Drive / Solid State Drive – or use all disk storage
space and partition it later using computer management)
9. Click the NEXT button to start Windows Installation
10. Once completed, the computer will restart automatically, remove the Flash Drive.
11. Enter Administrator Password, then confirm the password.

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 12. Pres CTRL+ALT+DEL, then enter the Administrator password. Password is P@ssw0rd
13. Wait until all the required features have been setup

5.Windows 10 Pro Installation

1. Windows 10 Pro will be loaded into the memory and an installation wizard pops up to
start the installation.
2. Click the NEXT button
3. Click Install Now to start the setup
4. Choose Windows 10 Professional
5. Click the NEXT button
6. Accept the Terms and Conditions
7. Choose Customs Advanced Installation
8. Partition the HDD/SSD (Hard Disk Drive / Solid State Drive – or use all disk storage
space and partition it later using computer management)
9. Click the NEXT button to start Windows Installation
10. Once completed, the computer will restart automatically, remove the Flash Drive.
11. Complete the rest of the installation

6.Change Computer Name to SERVER if it is the server PC and CLIENT for client PC.
1. Right click start button
2. Select System
3. Click the change settings
4. Click the change button
5. In the computer name, type SERVER.
6. Click the OK button, a screen pops up click OK button to confirm
7. Click the CLOSE button, a screen pops up, click RESTART NOW to apply the changes.

7.Remote Settings Configuration

1. Right click start button
2. Select system
3. Click the remote settings
4. Under remote Desktop, choose: Allow remote connections to this computer.
5. Click the APPLY button, then click OK button to close system property screen

8.Windows Firewall Configuration (for Server / Client PC)

Windows Firewall must be always on, allows only certain apps and features to go through Windows
Firewall.
a. File and Printer Sharing
b. Netlogon Services
c. Network Discovery
d. Remote Desktop
e. Windows Firewall or Defender Remote Management
f. Windows Remote Management
Procedures:
1. Right click the Network Icon
2. Click, Open Network and Internet Settings
3. Click the Windows Firewall located at the lower left corner of the windows screen
4. Look for Allow an App or Features through Windows Firewall
5. Look for the 6 apps and features listed above and check the box private and public
that correspond to the app and feature.
6. Click the OK button once you are done.

NOTE: you can also TURN OFF the windows Firewall Domain Network, Private and Public if your trainer
or assessor tells you.

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9.Add a Server Printer or Virtual Printer
Adding a Printer
1. Run Control Panel
2. Click View Devices and Printers
3. Click Add a Printer button
4. Click the “printer that I want isn’t listed”
5. Add local printer or network printer with manual settings
6. Click the NEXT button (2X)
7. Use the existing port, choose file (printer to file) or LPT1: Printer Port
8. Click the NEXT button
9. On the left side, Select a printer from the Manufacturer (e.g. Canon )
10. On the right side select the model of the printer (Canon Inkjet 0253)
11. Rename the printer name as “CANON SERVER-PRINTER”
12. Click the NEXT button (2X)
13. Click the FINISH button.
14. Go to the “Devices and Printers”
15. Right click the Printer
16. Select Printer Properties
17. Select Sharing tab
18. Click the check box “List in the Directory”
19. Select “Security Tab”
20. Click the add button
21. Type AU or au for checking allowing authenticated users only and Allow full control
22. Click the OK button
23. Click the Apply button
24. Click the OK button

10. Change Workgroup Name (optional, it depends on your trainer or assessor)

1. Right click start button
2. Select system
3. Click the change settings
4. Click the change button
5. Under member of: Workgroup type the new workgroup name.
6. Click the OK button, a screen pops up welcoming the new Workgroup Name, click OK
button to confirm. Another pops up screen will appear saying you need to restart the
computer, click OK button then click CLOSE button, choose restart NOW to restart the
computer

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COC2 – SETUP COMPUTER NETWORK
1. Network Cabling Preparation
2. Network and Sharing Configuration
3. Setting up the following FDRP (Function Discovery Resource Publication), SSDP Discovery, and
UPnP Device Host services from MANUAL to AUTOMATIC.
4. Router Configuration (TENDA and TP-LINK)
5. Peer to peer Connection and Testing (Dynamic/Static)

1.Network Cabling Preparation

1. UTP Cat5e/Cat6 - Straight through Cable T568A (8pcs) or
2. UTP Cat5e/Cat6 - Straight through Cable T568B (8pcs)
3. Crossover cable (optional)

Equipment, Tools and Materials needed in Network and cabling assembly:

 Network Switch, Patch Panel, WAP, Router, Modular Box
 Crimping Tool (Passthrough / standard)
 Wire Stripper (optional)
 Wire Cutter (optional)
 RJ45 connector – Passthrough or standard (minimum of 8 pcs per set)
 CAT5e / Cat6 cable (at least 4 meters long) .5 meters each x 8pcs
2.Network and Sharing Configuration (ALL NETWORKS / PRIVATE /
PUBLIC or GUEST) ALL NETWORKS
1. Right click the Network Icon (located in the taskbar at the lower right corner of your
desktop screen along with the date and time)
2. Click, Open Network and Internet Settings (Windows 10)
3. Click the Network and Sharing Center (Windows 10 and Server 2019)
4. Click the Change Advanced Sharing Settings
5. Click All Networks
6. Turn On everything except Password
7. Click the SAVE Changes button

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PRIVATE / PUBLIC NETWORKS
1. Turn On Network Discovery
2. Turn On File and Printer Sharing
3. Click the SAVE change button

3.Setting up FDRP, SSDP, and UPnP Device Host Services from Manual to Automatic
(this will be both performed in your Server PC and Client PC/Laptop)
1. Press Start + R, type CMD then press enter key
2. In the command prompt type SERVICES.MSC then press enter key
3. A screen pops up and perform the following:

FDRP (Function Discovery Resource Publication)

1. From the selection, press letter F and look for FDRP (function discovery resource publication)
2. Right click, then select properties
3. Under start up type, change the MANUAL to AUTOMATIC
4. Under the Services Status, look for the START button then click it to configure the new set
up.
5. Click the APPLY button, then click the OK button.
SSDP Discovery
1. From the selection, press letter S and look for SSDP Discovery
2. Right click, then select properties
3. Under start up type, change the MANUAL to AUTOMATIC
4. Click the APPLY button, then click the OK button.
UPnP Device Host
1. From the selection, press letter U and look for UPnP Device Host
2. Right click, then select properties
3. Under start up type, change the MANUAL to AUTOMATIC
4. Look for the START button then click it to configure the new set up.
5. Click the APPLY button, then click the OK button.
6. Close the dialog box screen.

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4.Router Configuration (TENDA ROUTER on Server PC only)
DYNAMIC IP ADDRESSING
1. Press Start + R
2. Type cmd then press enter key
3. Type ipconfig then press enter key
NOTE: look for the default IP ADDRESS of the router, this should be 192.168.0.1
4. Run internet explorer and in the URL address bar type the default IP address of the router.
5. Click ADD button (2X), then click CLOSE button
6. Click Wireless Settings, then configure the following:
 Wireless Name: any name
 Security mode: (WPA/WPA2-PSK)
 Set Wi-Fi password:
 Click the OK button to save changes
4. Click Administration
Under LAN Parameters
 LAN IP (default): type the desired new default IP address or give IP address
 Example: Default IP – 192.168.0.1
New Default IP Address – 192.168.50.254
 In DHCP, type the Start IP address, and End IP
address Example: Start IP Address – 192.168.50.1
End IP Address – 192.168.50.10
 Click the OK button to save changes
NOTE: the router will now reboot to set the New default settings
5. Go to Client PC and click the Network Icon and look for the new WI-FI name you just
created, select it then enter the password to join the network.
6. Open the command prompt once more then type IPCONFIG.
NOTE: see to it that the first 3 octet or network layers is the same with the address that
correspond to IPv4 address, example 192.168. . , the 4th octet/layer is your computer
address delivered by your DHCP router. Example 192.168.50.1 (where the 4th octet/layer
which is number 1 is your computer address assign by the DHCP router.)
7. Perform ping test with the server and client vice versa.
NOTE: Remember, this is a Dynamic IP address configuration.

STATIC IP ADDRESSING (TENDA/TP-LINK SETUP - this will be both performed in your Server PC
and Client PC/Laptop)
1. Right click the Network Icon located in the right-side corner of the status bar.
2. Click the Network and Sharing Center (for Server), and Network and Internet
Settings (for Windows 10)
3. In the Advanced Network Settings, click Change Adapter Settings
4. Double click the Ethernet Icon / LAN connections
5. Click the properties.
6. Unchecked TCP/IPv6 version (only TCP/IPv4 will remain)
7. Click the TCP/IPv4, then click properties.
8. From Dynamic settings, click USE the following IP address for Static IP
addressing. Example:

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 9. Click the OK button, the click the CLOSE button two times.
10.Refresh the Ethernet/LAN by disabling and enabling the device.
11.Go to the command prompt and type IPCONFIG to check the static IP address you
just entered.

TP-LINK ROUTER
1. Press Start + R
2. Type CMD then hit the enter key
3. Type IPCONFIG then hit the enter key
NOTE: what you are looking here is the default IP address of the router (192.168.0.1). If
for some instance that the IP address appears differently, try to perform the following:
1.) Refresh the LAN connection (disabling and enabling the connection)
2.) If the default IP address still not showing, try checking the LAN properties,
may the properties are set to static IPs, therefore you need to remove it by
simply selecting the Obtain option including the preferred DNS server IP address.
3.) Last but not least, restart the Router device.
4. Open the internet explorer
5. Type the router default IP address in the explorer URL address bar (example: 192.168.0.1)
6. Enter the admin Username and Password (Username: admin, Password: admin)
7. In the left corner of the TP-Link home page you will see the menu. Look for WIRELESS and
click
to open it.
8. Type the new wireless network name (example: FREE WI-FI)
9. Click the SAVE button when done
10. Go back to the wireless menu selection and look for the Wireless Security, click to open
then enter the new password.
11. Click the SAVE button
12. From the menu, look for the NETWORK. Click to open and select LAN.
13. Change the default IP address if need to, if not leave as it is. (Wait for the
instruction of your trainer or assessor what to enter in the default router IP address)
14. From the menu list click the DHCP and perform the following example of Start
and End IP addressing. (or it depends on the default LAN IP address if you change the first
three octet of the network)
DHCP Start IP address:
192.168.50.1 End IP
address: 192.168.50.10
15. Click the SAVE button so save the changes.
16. Refresh the LAN connection
17. Go to command prompt and type IPCONFIG to verify the new DHCP IP addressing.

5. Peer to Peer Connection and Testing (using the PING command)

1. Press Start + R, type CMD then press the enter key.
2. Type ipconfig then press the enter key.
3. Perform the ping test, server to client/laptop then client/laptop to server. Example:
 PING 192.168.50.1 (pinging the client pc from server pc)
 PING 192.168.50.2 (pinging the server pc from client pc)
 PING 192.168.50.3 (pinging the laptop pc from client pc or server
pc) NOTE: perform this simultaneously with your server and client/laptop
pc

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 TYPES OF IP ADDRESSES:

COC-3 SETUP COMPUTER SERVER

1. Set the Server PC IP address to Static IP addressing.
2. Set the Client PC to Dynamic IP addressing. (Disabled)
3. Disabled the Router DHCP
4. Checking Local Server Settings
5. Add Roles and Features
6. Post Deployment Configuration
7. Configure DHCP Server
8. Configure DNS Server
9. Configure File and Storage Services
10.Create Organization and User Accounts
11.Creating Folder Redirection and Mapping Folder
12.Configure Group Policy Management (Redirection)
13.Configuring User Account (Mapping)
14.Group Policy Updating
15.Manage Server Printer Deployment
16.Join Client to the Network Domain
17.Conduct Testing
18.Remote Desktop Connection
19.Print Testing

1.Setting up the Server PC to Static IP addressing. (Remember, this will be done on Server
PC only)
1. Using Windows Server 2019, Click / right click the network icon.
2. Click network and internet settings (for Win10 Pro) and Network and Sharing
Center (for WinServer2019)
3. In the Advanced Network Settings, click Change Adapter Settings
4. Double click the Ethernet /LAN connections
5. Click the properties.
6. Select the TCP/IPv4, then click properties.
7. Enter the given IP address for your computer server, subnet mask, default gateway IP
address, and your preferred NDS server IP address.
NOTE: Use the first 3 network octet/layers that correspond to your router default IP address, the
4th octet/layer is up to you to decide.

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 Example:

2.Setting up the Client PC to Dynamic IP addressing.

1. Using windows 10 pro, Click / right click the network icon.
2. Click network and internet settings (for Win10 Pro) and Network and Sharing Center
(for Win Server 2019)
3. In the Advanced Network Settings, click Change Adapter Settings
4. Double click the Ethernet /LAN connections
5. Click the properties.
6. Select TCP/IPv4, then click properties.
7. Choose Obtain IP address Automatically.
8. Click the OK button, then click the CLOSE button two times.
9. Refresh the Ethernet / LAN connection by disabling and enabling the device.

3.Disabling the Router DHCP

1. Open your internet browser.
2. In the URL address bar, type the router IP address. (example 192.168.50.1)
3. Go to Administration, LAN Parameters.
4. Unchecked the DHCP box, then click the OK button to save the settings.
5. Refresh the Ethernet / LAN connection by disabling and enabling the device.
6. Close the internet browser.

4.Checking Local Server Settings

1. Click the Server Manager Icon
2. Local Server Setting should be the following:
 Computer Name : Server
 Workgroup : Workgroup or Customize name
 Windows Firewall : ON
 Remote Management : Enabled
 Remote Desktop : Enabled
 Ethernet :192.168.50.5 (example of detected Static Server IP
address)

5.Adding Roles and Features

1. Go to the Server Manager Dashboard
2. Click the ADD roles and features
3. Click the Next button (3X)
4. Select the ADDS (active Directory Domain Services)
5. Click the Add Features
6. Select the DHCP (Dynamic Host Configuration Protocol)
7. Click the Add Features
8. Select the DNS Server
9. Click the Add Features
NOTE: see to it that File and Storage services are installed.
10. Select Print and Document Services
11. Click the Add Features

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 12. Select the Web Server (IIS) (optional)
13. Click the Add Features
14. Click the NEXT button (8X)
NOTE: check the checkbox that says “Restart the destination server automatically if
required”
15. Click the INSTALL button.
NOTE: (wait until all the features have been installed, you can click the CLOSE button
of the dialog box while installing the required features)
16. Click the CLOSE button.

6. Post Deployment Configuration

1. Click the NOTIFICATION on the Dashboard menu located in the upper right corner of
the server manager screen.
2. On the second raw of Post Deployment Configuration, click PROMOTE THIS
SERVER TO A DOMAIN CONTROLLER.
3. A deployment configuration screen pops up, and from Select the Deployment
Operation option, then Click the ADD A NEW FOREST.
4. Enter the Root Domain Name, example: css.com
5. Click the NEXT button.
6. A Domain Controller screen option pops up, then type the DSRM password,
example : P@ssw0rd
7. Click the NEXT button.
8. NOTE: in additional options, Select Additional options, notice the NetBIOS domain
name Which is now the domain name you just created.
9. Click the NEXT button (3X)
10.Click the INSTALL button.
11.The PC will restart/reboot automatically after the installation.

7. Configuring DHCP Server

1. Click the Server Manager Icon
2. Click the NOTIFICATION on the Dashboard menu located in the upper right corner
of the server manager screen.
3. On the second raw of Post Deployment Configuration, click Complete DHCP
Configuration
4. Click the NEXT button.
5. Click the COMMIT button.
6. Click the CLOSE button.
7. On the upper left side corner of the Dashboard click DHCP.
8. On the right side of the screen box, Right click the highlighted Server name and IP address.
9. Select the DHCP Manager
10. Expand the Server domain (example: css.com)
11. Expand the IPv4
12. Right click the IPv4.
13. Select the New Scope
14. Click the NEXT button.
15. Type the Scope Name
(Example - Scope Name: css_scope)
(Example – Description: None/ Empty leave as blank)
16. Click the NEXT button.
17. Type the Start IP and End IP address
(Example – Start IP Address:
192.168.50.1) (Example – End IP
Address: 192.168.50.10)
18. Click NEXT button (4X)
19. Enter also the IP address of the Router (example – 192.168.50.254 )
20. Click the ADD button.

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 21. Click the NEXT button (4X)
22. Click the FINISH button.
23. Open the Network / LAN connections properties.
24. Select TCP/IPv4.
25. Click Properties.
26. Change the Preferred DNS (127.0.0.1) back to the same server IP address (192.168.50.5)
27. Click the OK button.
28. Click the CLOSE button (2X)
29. Refresh the LAN by disabling and enabling the device.
NOTE: you can check the newly updated DNS IP address in the command prompt and
type the following: IPCONFIG /ALL then press the enter key

8.Configuring DNS Server

 Forward Lookup Zones
 Reverse Lookup Zones
 Loopback IP address

FORWARD LOOKUP ZONES

1. Click the server manager icon.
2. On the upper let side corner of the dashboard, select the DNS.
3. On the right side of the screen box, Right click the highlighted Server name and IP address.
4. Select the DNS Manager
5. Expand the dns.css.net (css.net is the newly created domain name)
6. Expand Forward Lookup Zones
7. Expand the domain name, example: css.net
8. On the right side you can see the name server (computer server), right click the
computer server name.
9. Select the properties.
10. Put a check mark on the checkbox Update Associated Pointer Record (PTR)
11. Click the APPLY button, then click the OK button (2X)

REVERSE LOOKUP ZONES

12. Click then Right click the Reverse Lookup Zones
13. Select the New Zone
14. Click the NEXT button (4X)
15. Enter the Network ID Type: (Example: 192.168.50. ) the 4th octet/layer is
disabled and will customize or edit during the course of this procedure.
16. Click the NEXT button (2X)
17. Click the FINISH button.
18. Expand the Reverse Lookup Zones
19. Click, then right click the Reverse IP address
20. Click the New Pointer (PTR)
21. Enter the missing Server IP address in the HOST IP address.
22. Click the BROWSE button.
23. Click the SERVER.CSS.NET (domain)
24. On Record Types: click the drop-down arrow button then select ALL RECORDS.
25. Double click the SERVER
26. Double click the Forward Lookup Zones
27. Double click the domain (example: css.com)
28. Look for the first notepad icon (Start Authority)
29. Click the OK button (2X)

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CREATING LOOPUP IP ADDRESS
30. Right click the Reverse Loopup Zones
31. Select the New Zone
32. Click the NEXT button (4X)
33. Type the loopup IP address on the Network ID. (example: 127.0.0. ) the 4th
octet / layer is disabled and will edit/customize later in this procedure.
34. Click the NEXT button (2X)
35. Click the FINISH button

EDIT THE LOOPUP IP ADDRESS

1. Right click the Loopup IP address
2. Select the New Pointer (PTR)
3. Enter the missing loopback IP address or HOST IP address. (Example DNS: 127.0.0.1)
4. Click the SERVER
5. Change the Record Types: to ALL RECORDS
6. Double click the SERVER.css.com
7. Double click the Forward Lookup
8. Double click the Domain (example: css.com)
9. Select the “Same Parent as Icon” (Start of Authority SOA)
10. Click the OK button

9.Configuring File and Storage Services

1. Click the Server Manager Icon
2. Select the File and Storage Services
3. Right click the highlighted Server
4. Select the Add Roles and Features
5. Click the NEXT button (3X)
6. Under Roles, Expand the File and Storage Services
7. Expand the File and iSCSI Services.
8. Select the File Server Resource Manager
9. Click the ADD Features button.
10. Click the NEXT button (2X)
11. Click the INSTALL button.

10. Creating Organization and User

Accounts Creating 2 Organization
Units
1. Click the Server Manager Icon
2. On the upper right corner of the dashboard screen, click the TOOLS menu.
3. Select the Active Directory Users and Computer
4. Expand the Domain (css.net)
5. Right click the domain name (css.com)
6. Select New
7. Select the Organizational Unit, then UNCHECKED the protect (optional).
8. Type the name of the Department.
9. Click the OK button.
10. Repeat Number 5 steps to create the second Organization

Create 4 Accounts for the 2 Organizations

1. Select User
2. Look for Administrator in the list of features, then right click Administrator User
3. Select copy.
4. Enter User Information (First Name, Last Name and Logon Name)
5. Click the NEXT button.

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 6. Type the User Password, confirm the User Password
7. Checked the following options: Password never expires; User cannot change password.
8. Click the NEXT button.
9. Click the FINISH button.
10. Select the users you just created, then drag them to their corresponding organization

11. Creating Folder Redirection and Mapping Folder

1. On your computer task bar, click the Folder Explorer Icon.
2. Open your local disk C drive, then create there the folder REDIRECTION and
MAPPING. Note: Same procedure in MAPPING FOLDER.
3. Right click the Folder REDIRECTION, click properties
4. In the dialog box, click the Sharing Tab.
5. Click the Advanced Sharing button.
6. Tick on the checkbox Share this Folder.
7. Click the Permission button.
8. Click the ADD button.
9. A dialog box pops up, then in the text box type AU (authenticated user) then click the
button Check names.
10. Click the APPLY button (2X)
11. Click the OK button.
12. Select and copy the Network Path, open notepad and paste.
13. On the dialog box, click the SECURITY tab.
14. Click the EDIT button.
15. Click the ADD button.
16. Type AU for authenticating the User.
17. Click the OK button.
18. Tick on the box Full control
19. Click the APPLY button.
20. Click the OK button.
21. Press Start + R, type notepad and press Enter.
22. Then Paste the Network Path that you’ve copy before both Redirection and Mapping

12. Configuring Group Policy Management (Redirection)

1. Click the Server Manager Icon
2. On the upper right corner of the dashboard screen, click the TOOLS menu.
3. Select the Group Policy Management
4. Expand the Forest.
5. Expand the Domain.
6. Expand domain css.net (e.g. css.com domain)
7. Click the Organization. (the department you just create)
8. Click the Delegation Tab
9. Click Advanced button.
10. Select authentication User.
11. Tick on the box full control
12. Click the APPLY button, then click the OK button
13. Right click the Admin Department organization (the organization that you just create)
14. Create the GPO name.
15. Type the GPO that corresponds to the organization. (e.g. admin.GPO)
16. Click the GPO under Admin Department (organization)
17. Click the Delegation tab.
18. Click the Authenticated User.
19. Click the Advanced Button.
20. Select authenticated user.
21. Tick on the box full control

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 22. Click the APPLY button, then click OK button.
23. Right click the GPO under AdminDepartment (organization)
24. Click the ENFORCED button. (this will secure the GPO)
25. Right click the GPO again under AdminDepartment.
26. Select the EDIT button.
27. User Configuration, then click the Policies.
28. Expand Windows Settings
29. Expand Folder Redirection
30. Right click Desktop. Then select the Properties.
31. A dialog box pops up, Click Target Tab, under settings select BASIC.
32. Paste the Network Path to Root Path text box.
33. Click the SETTING tab.
34. Unchecked all boxes.
35. Click the APPLY button, the click the YES button.
36. Click the OK button to finish.

NOTE: for DOCUMENTS Perform procedure numbers 30 up to 36, and for another
department or organization perform procedure numbers 7 up to 36

13. Configuring User Account (Mapping Folder)

1. Click the Server Manager Icon
2. On the upper right corner of the dashboard screen, click the TOOLS menu.
3. Select the Active Directory Users and Computers.
4. Click the Organization Folder that you created in 10. Creating Organization
and User Accounts
5. Go to the notepad and Copy \\SERVER\MAPPING and minimize it.
6. Right click to the user you’ve created before, click Profile Tab
and paste the \\SERVER\MAPPING on the Profile Path.
7. Select the Connect in a Circle and paste again on the box \\SERVER\MAPPING\ add
username
Example: \\SERVER\MAPPING\assessment.
8. Click Apply button
9. Click OK button
10. Do this in All 4 Users you’ve created before
Note: If you apply Drive Z in 1st Organization Folder in 2 Users, change it in another
Letters like
X or Y or something to the 2nd Organization Folder in 2 Users.

14. Group Policy Updating

1. Click Start + R
2. Type cmd then hit the enter key
3. In the command prompt type GPUPDATE /FORCE (small or capital letter is fine)
NOTE: wait till the policy updated

15. Managing Server Printer Deployment

1.) Go to TOOLS
2.) Select Print Management
3.) Expand Print Servers
4.) Expand Server name (local)
5.) Click Printer
6.) Right click the Printer
7.) Select properties
8.) Select Sharing Tab
9.) Tick on the box “List in the Directory”

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 10.) Click the OK button
11.) Right click the printer (e.g. Canon or Epson)
12.) Select “Deploy with Group Policy”
13.) Click the BROWSE button to browse the GPO
14.) Double click the Group Folder or Organization folder
15.) Select the GPO
16.) Deploy this printer connection to the following: Tick the two boxes
17.) Click the ADD button
NOTE: if you want add more GPO’s click again the BROWSE button to add another.
18.) Click the APPLY button
19.) Click the OK button (2X)

16. Joining the Client to the Network Domain (Client PC Windows 10)
1. Enabled the LAN connection
2. Open the LAN/Network connections, then select the properties.
3. Select the TCP/IPv4 version the select the properties.
4. On preferred DNS type the Server IP address (example: 192.168.50.5)
5. Click the OK button, then click the CLOSE button.
6. Refresh the LAN by disabling and enabling the device. Click the Folder Explorer
7. Right click Start Button, Select System and click Rename this PC (advanced)
8. Click the Change Settings link.
9. Click the CHANGE button.
10. Click the domain in the member of: Type the new domain name. (Example: css.com)
11. Click the OK button.
12. A dialog box pops up and you are required to type
the User Name: Administrator, and Password:
P@ssw0rd
NOTE: wait till the computer join the network domain.
13. Click the OK button.
14. Click the CLOSE button, then a message box appears, click Restart Now button to
reboot the computer.

17. Conduct Testing

1. Logon the User
2. File and folder sharing
a. On the desktop, create a folder.
b. Open the folder.
c. Inside the folder, right click and create a new document or notepad file.
d. Save the file.
3. Go back to Server PC
a. Run the folder explorer.
b. Open the local disk C drive.
c. Open the Redirection Folder
d. Select any User account, then open it.
e. Explore the shared file and make a reply.
4. Switch User Account and do the same operation.
5. View who is connected to the network domain

18. Remote Desktop Connection

NOTE: when performing Remote Desktop Connection, see to it that Remote Settings must be on
to allow remote connections to this computer.
1. Go to the search box in the left side of TASKBAR
2. Type “Remote Desktop Connection”, then hit the enter key.
3. Remote desktop connection dialog box appears, then type the IP address of the
SERVER PC
that you want to connect remotely.

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 4. Click the NEXT button
5. Windows Security Dialog box appears
6. Type the Administrator Password
NOTE: (if you are using the server PC to connect to the client pc, it only requires to enter the
administrator password. However, if you are using the client pc to remotely connect to server

or other pc, you will need to select Another Account and this will require to enter the
Administrator name and password
7. Click the YES button to open the remote pc

19. Print Testing

1.) Run Notepad or Word application type and fill up the following:
 Name of Student / Trainee :
 Qualification :
 Date of demonstration :
 Trainer’s Remark :
2.) Check the server printer

COC-4 MAINTAIN AND REPAIR

COMPUTER SYSTEMS AND NETWORKS
1. Create System Restore Point
2. Create System Backup Image
3. Perform using the created Restore Point to restore the system
4. Perform using the created Backup Image
5. Perform Disk Defragmentation
6. Perform Disk Cleanup
7. Perform scanning for viruses
8. Run check desk or CHKDSK in Windows 10
9. Remove the client pc from the network domain
10. Install Windows Backup Features
11. Perform Backup procedures
12. Perform Recovery Procedures
13. Perform Removing Roles and Features

1.Create System Restore Point

1. Click Start.
2. Search for Create a restore point and open System Properties.
3. In the System Properties window, go to the System Protection tab. Figure 3: System
restore section in the system properties window. ...
4. Click Create.
5. Type a descriptive name for the restore point. ...
6. Click Create.
7. Click Close. ...
8. Click OK.

2.Create System Backup Image

1. Type and search [Control Panel] in the Windows search bar①, then click [Open]②.
2. In the System and Security field, select [Backup and Restore (Windows 7)]③.
3. Select [Create a system image]④.

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 4. In the On a hard disk field, select a drive where you want to save the system image⑤,
and then select [Next]⑥.

3.Perform using the created Restore Point to restore the system

1. Search for and select Control Panel.
2. Change View by: to large icons. Select Recovery. Select Open System Restore to open
System Restore.
3. Click Next.
4. Select a restore point and click Next.
5. Click Finish, then click Yes to start the PC restore.

4.Perform using the created Backup Image

1. Type "control panel" in the Windows Start menu and select the "Control Panel" app.
2. Select "Backup and Restore (Windows 7)" (the function works on Windows 10 and 11 too).
3. Select "Create a system image" from the left pane.
4. Choose where to store the backup — on an external drive, a DVD or a network location.

5.Perform Disk Defragmentation

1. On the keyboard, press the Windows Key ( ) + E.
2. Once the (MY) Computer / This PC is open, hover over the drive you want to perform
the Defragmentation and right-click on the Seagate drive.
3. Click on Properties.
4. Click on Tools.
5. Click on Defragment now

6.Perform Disk Cleanup

1. In the search box on the taskbar, type disk cleanup, and select Disk Cleanup from the
list of results.
2. Select the drive you want to clean up, and then select OK.
3. Under Files to delete, select the file types to get rid of. To get a description of the file
type, select it.
4. Select OK.

7.Perform scanning for viruses

1. Select Start > Settings > Update & Security > Windows Security and then Virus &
threat protection. Open Windows Security settings.
2. Under Current threats, select Quick scan (or in early versions of Windows 10, under
Threat history, select Scan now).

8.Run check desk or CHKDSK in Windows 10

1. Run CHKDSK in Windows 11 and Windows 10.
2. Click the file folder in the Taskbar to open File Explorer.
3. Right-click the drive to perform a check disk, then select Properties.
4. Click the Tools tab in the Properties window.
5. Click Check under error checking. ...
6. Click the Start button to start the process.

9.Removing client from the network domain. (Remember, this will be done on CLIENT PC
only)
1.) Go to client PC
2.) Open the folder explorer or run the system
3.) On the tab strip click Computer Name
4.) Click the change button
5.) Change member of, to WORKGROUP
6.) If a dialog box appears asking the administrator username and password, enter the name

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 “administrator” and the corresponding password of the administrator.
7.) EXAMPLE: Username : administrator Password : P@ssw0rd
8.) Confirm and reboot the computer, and its done.
9.) Go back to SERVER PC to perform the rest of the operation procedures.

10. Install Windows backup features.

1.) Click the server manager icon
2.) Under Roles and Server Group, go to File and Storage Services.
3.) Right click and select Add File and Storage Services to Another Server
4.) A dialog box pop up, click the NEXT button.
5.) Scroll down the Features and look for Windows Server Backup
6.) Click the NEXT button.
7.) Click the check box [ / ] Revert the destination automatically if required.
8.) A dialog box pop up, click the YES button to confirm.
9.) Click the INSTALL button
Note: wait till the features of backup server is 100% installed.
10.) Click the CLOSE button

11. Perform BACKUP procedures

1.) Select TOOLS on the upper right corner of the server menu.
2.) Look for Windows Server Backup
3.) On the upper right corner of the screen, click the link BACKUP ONCE.
4.) Click the NEXT button
5.) Select CUSTOM backup
NOTE: if you choose FULL Backup procedure, you must have large storage space available
to perform the full backup, otherwise choose CUSTOM.
6.) Click the NEXT button
7.) Select the ADD ITEM button
8.) Expand the Local Disk C.
9.) Select Perflogs, Mapping Folder and, Redirection folder
10.) Click the OK button
11.) Click the NEXT button (2X)
12.) From backup destination, choose Local Disk D or any drive available like
DON’T DELETE DRIVE.
13.) Click the NEXT button
14.) Click the BACKUP button
15.) Click the CLOSE button once backup is completed.

12. Perform RECOVERY

procedures
1.) Click the RECOVER link
2.) Click the NEXT button (3X)
3.) Expand the Server folder
4.) Click or Select the LOCAL DISK C that contains the backup folders and files.
5.) Click the NEXT button
6.) Under the RECOVERY DESTINATION, click the Another Location.
7.) Browse the location where you want to send the recovered folders or files.
8.) Select OVERWRITE the existing folders/files
9.) Click the NEXT button
10.) Click the CLOSE button once recovery is completed

13. Perform Removing Roles and Features

REMOVING ADDS (Active Directory Domain Services)
1.) Go to Manage menu
2.) Select Remove Roles and Features

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 3.) Click the NEXT button (2X)
4.) Unchecked Active Directory Domain Services
5.) Click he NEXT button
6.) A validation Results appears, click the link “Demote this domain controller”
7.) Click the CHANGE button
8.) Tick on the first check box “Force the removal of this domain controller”
9.) Click the NEXT button
10.) Tick on the box “Proceed with removal”
11.) Click the NEXT button
12.) Enter the Administrator Password (e.g. P@ssw0rd)
13.) Click the NEXT button
14.) Click the DEMOTE button
15.) Click the CLOSE button (the computer will now restart)
16.) Go to MANAGE menu
17.) Select Remove Roles and Features
18.) Click the NEXT button (2X)
19.) Unchecked the ADDS (Active Directory Domain Services)
20.) Click the NEXT button
21.) Click the REMOVE button
22.) Click the CLOSE button
23.) Restart the Server PC

REMOVING DHCP
1.) Click the MANAGE menu
2.) Select Remove Roles and Features
3.) Click NEXT button (2X)
4.) Unchecked DHCP (DNS, and Print Services (or you can do it individually)
5.) Click the Remove Features button
6.) Click the NEXT button
7.) Tick on the box “Restart the destination server automatically if required”.
8.) Click the NEXT button
9.) Click the REMOVE button
10.) Click the CLOSE button (the computer will now restart)
11.) Click the CLOSE button (after the removal progress is complete)

REMOVING DNS and Print Server (or you can do it individually)

1) Click the MANAGE menu
2) Select Remove Roles and Features
3) Click NEXT button (2X)
4) Unchecked DNS Server
5) Click the Remove Features button
6) Expand “Print and Documents Services”
7) Unchecked Print Server
8) Click the Remove Features button
9) Click the NEXT button(2X)
10) Tick on the box “Restart the destination server automatically if required”.
11) Click the REMOVE button
12) Click the CLOSE button
13) Restart the PC, if did not restart automatically.
14) Check the Local Server
15) Domain must be back to WORKGROUP

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STUDY the QUESTIONS:
1. What are the Occupational Health and Safety policies and procedures
conducted when installing and configuring computer systems?
2. How to use Tools, equipment and testing devices when installing and
configuring computer systems??
3. What are the computer hardware parts and peripherals?
4. How to assemble a desktop?
5. What are the common operating system use on a desktop pc?
6. How to established installation procedures?
7. How to install application software?
8. How to conduct stress test?
9. How to Determining & Planning Network Route?
10.Identifying Network Material & Cable?
11.What are the Materials, Tools, Equipment and Testing Devices?
12.The Safety Procedures using PPE.
13.How to Perform Create & Install Network Cables?
14.What are the Type of Network?
15.What are the Network Topologies?
16.What is Communication Network Terminal?
17.How CSS Block Diagram Procedure?
18.What is active directory domain services?
19.What is the role of active directory domain services?
20.What is DNS?
21.How to configure active directory domain services?
22.What is DHCP stand for?
23.What is the role of DHCP?
24.How to install and configure the DHCP?
25.What is the role of file services?
26.What is Group policies?
27.What is file redirection?
28.How to configure file redirection?
29.What is a Maintenance Program?
30.What is Quality Management?
31.What are the guides in backing up your computer?
32.What are the steps in cleaning computer systems?
33.What are the tools you may use in diagnosing network and pc faults?
34.What tool is suitable if you want to scan your system for its internal
hardware configuration?
35.What are the common PC hardware problems?
36.What are the common PC software problems?
37.What are the common network problems and solutions?
38.Draw a client-server network diagram.
39.Draw a peer-to-peer network diagram.
40.What is the color scheme for standard cabling 568A and 568B?

23
Occupational Health and Safety (OHS) refers to the standards,
practices, and awareness required in workplaces to ensure the safety and well-being of all
workers and trainees. Understanding OHS principles is crucial for minimizing risks, such as
exposure to hazards, chemicals, and contamination. For example, proper disposal of waste—
like ensuring disposable items are thrown into the correct trash bins—is vital for maintaining
a clean and safe environment.

It is important to recognize that a workplace is not a playground or picnic area; it

requires adherence to rules and safety procedures. While following these guidelines
greatly reduces risks, it does not eliminate them entirely. Even with caution and
compliance, dangers can still exist, making vigilance and awareness essential at all
times.

Tool and Equipment Usage

1. Always use the proper tool required for the job.
2. Follow the correct procedure for using every tool.

Personal Protection
3. Always wear eye protection or goggles.
4. Wear the appropriate Personal Protective Equipment (PPE).
5. Remove any watches or jewelry to avoid accidents.
6. Secure loose clothing to prevent entanglement.

Workplace Hygiene and Environment

7. Do not drink or eat within the workplace.
8. Keep the workspace free from clutter or mess.
9. Ensure proper lighting to avoid accidents.
10.Ensure the proper placement and arrangement of tools and equipment.

Electrical and Heat Safety

11.Do not touch areas that are hot or have high voltage.
12.Never open the power supply or monitor.
13.Turn off the power and unplug equipment before opening the case
or performing service.

Emergency Preparedness
14.Know the location of the fire extinguisher and first aid kit.

Handling and Lifting

15.Use your legs, not your back, when lifting heavy objects to avoid back injury.

Static Protection
16.Remove the anti-static wrist strap when replacing or installing a power
supply or monitor.

24
 CONDUCTING INVENTORY

NAME SPECIFICATIONS QUANTITY REMARKS

MATERIALS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
TOOLS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
EQUIPMENT
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
WORKING AREA
1.

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26
WIRING DIAGRAM FOR ANALOG TIMER FOR WATER MACHINE
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28
REFERENCES:
1. TR Computer Systems Servicing NCII
2. CBC Computer Systems Servicing NCII
3. CBLM Computer Systems Servicing NCII
4. Online Researches, Journals/Articles (See Learning Materials)
5. https://www.tesda.gov.ph/
6. https://www.e-tesda.gov.ph/
7. https://camanavafels01.gnomio.com/
8. https://tesdacmnvcss.gnomio.com

***** THE END ******

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