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Internet Service Contract

This document is a contract between a company called CONEXIÓN and a client for the provision of wireless internet services. It defines the terms of service, including the definitions of the parties, the rights and obligations of each party, the prices and payment conditions, and the conditions for promotions or termination of the contract. The contract is for an indefinite period but can be terminated by either party with one month's notice.
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0% found this document useful (0 votes)
37 views7 pages

Internet Service Contract

This document is a contract between a company called CONEXIÓN and a client for the provision of wireless internet services. It defines the terms of service, including the definitions of the parties, the rights and obligations of each party, the prices and payment conditions, and the conditions for promotions or termination of the contract. The contract is for an indefinite period but can be terminated by either party with one month's notice.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Loan and Service Agreement

I. PREVIOUS DEFINITIONS

1. These conditions expressly regulate the relationships arising between Alfredo David
Barrios, hereinafter CONNECTION, with an address at Puelches Street 3255 in the City of Corrientes
Capital, and the user of the internet access service through the technological modality
WIRELESS "WIRELESS INTERNET", hereinafter the "CLIENT".

2. The CLIENT's subscription to this contract (the "Contract") implies acceptance


expresses all the conditions provided here.

3. CONEXIÓN may modify these conditions, respecting objective parameters that


they involve not disturbing the balance of the relationship maintained with the CLIENT; this, prior to
communication to the CLIENT with a minimum notice of fifteen (15) calendar days prior to the date
entry into force of the new conditions. In such case, the CLIENT may terminate the
Contract of non-conformity on your part, notifying CONEXIÓN of such decision in writing.
evident within ten (10) calendar days from the notification of the new
conditions through the means indicated in clause IV, in which case no right will be generated to
any compensation for any concept, charged to and/or in favor of neither of the PARTIES.

II. CLIENT

1. For the purposes of the Contract, CLIENT is the individual or legal entity that has contracted with
CONNECTION, the Internet Service.

The status of being a customer is personal and non-transferable, and cannot be assigned to third parties without
the express consent of CONNECTION.

3. In case of use of the Service by third parties, the CLIENT must properly instruct them and
to respond regarding the CONNECTION for its misuse and/or the costs of use resulting from such use
derive in favor of CONNECTION.

III. MODE OF WIRELESS SERVICE.

The Service consists of a broadband internet access provided through the resource
technological called WIRELESS 'WIRELESS INTERNET'.

2. For the effective provision of the Service, it will be a necessary condition that at the address of
installation of the same, verify the existence of geographical and technical availability.

3. The CLIENT will allow access to their home to CONEXIÓN personnel and/or to whomever ultimately
this designates "as long as such personnel are properly identified for the purposes of connecting,
install, inspect and/or maintain the Service. CONEXÓN will not be responsible for the intervention
of unauthorized persons.

4. In the event that a specific price is charged for the installation of the Service, it will be
IV. VALIDITY:

The SERVICE will be provided for an indefinite period starting from the acceptance of these.
conditions at the time of subscription.

Either party may terminate and rescind this agreement without cause.
notifying the other party of this circumstance with a minimum advance of one calendar month; the
Termination under these conditions will not generate any type of indemnity charges, provided that
when the clause VI of the Promotions is not applicable. In the event that the termination is
requested by the Client expressly due to the rejection of one or more of the changes
communications by CONNECTION regarding the price of the SERVICE and/or payment method, the notice period does not
It will be required. Only the holder of the SERVICE may request the termination of the contract, for which purpose
valid means will be considered: reliable communication, registered letter, telegram
collated-, b) letter signed by the holder of the SERVICE, and d) via fax, to the number that CONNECTION
indicate.

In the event that the CLIENT exercises the right mentioned in point 2 of this clause,
must communicate your intention in this regard to CONEXIÓN, observing the required formalities
in these Terms and Conditions within the first 10 days of the month in which it is requested
the effective cancellation of the SERVICE is granted. The termination request received by CONNECTION at
From the 11th day of each month, it will be processed and granted, if applicable, in the period
next month.

4 Notwithstanding the above, the termination without cause of the SERVICE acquired by the
The client through a special promotion will be governed in terms of its validity by the clause of the
Promotions.

In case of the CLIENT's change of residence, CONNECTION will continue to provide the SERVICE.
continuously until the client communicates such circumstances to CONEXIÓN. In the same way
In this way, the CLIENT may inquire about the possibility of changing the service address.
SERVICE. The change of the CLIENT's address cannot be considered as grounds for termination.
termination due to relocation will be regarded as termination without cause and will be applicable to him
points 3 and 4 of this clause.

V. PRECIO Y CONDICIONES DE PAGO

1. CONEXION will bill the CLIENT for the Internet connectivity service itself.

2. The CLIENT is obliged to pay the invoices on a monthly credit basis, or the proportional amount that
correspond to a shorter period, according to the current prices that he/she declares to know and accept, with
independence of the effective use of the Service. Such amounts will be increased by the
value of the corresponding taxes. Invoicing will be done in advance per month, and the due date
The same will be stated in the respective invoice. Payments must be made in
any RapiPago or Pago Fácil center, and/or any other means that will be notified to you by
part of CONNECTION.

3. The delay in payments that the CLIENT is obligated to make will be automatic and will accrue interest.
equivalent to one and a half times the interest rate received by the Bank of the Nation Argentina,
until the date of its effective payment and/or administrative expenses as applicable, prior notice
telephone, email or any other means you deem appropriate.

4. The failure to pay the invoice on time will empower CONEXIÓN to: 4.1) Suspend the service
until its effective payment; 4.2) Nullify the bonuses for promotions to which they are
6. If the CONNECTION were to provide free services, these may cease to be provided without prior notice.
the CLIENT has the right to compensation for damages.

7. The suspension and/or cancellation of the SERVICE does not release the client from their obligation to pay the total amount of the

payments corresponding to the minimum contracted period, including the claim for the payments
defaults.

VI. ON PROMOTIONS:

1. For all those cases in which the SERVICE has been contracted through a promotion that
it implies a minimum duration of stay in the SERVICE, the request for termination without cause
made by the CLIENT during the minimum stay period will result in a charge of
termination equivalent to the payment of the installments to be accrued during the minimum time of
permanence.

2 In the case that the CLIENT makes use of the right stated in point 1 of this clause,
you must communicate your intention in this regard to CONEXIÓN, adhering to the required formalities
in the present Terms and Conditions, according to the following details: a) If the request for
if termination occurs during the minimum stay period, the CLIENT must communicate to
CONNECTION such decision with a minimum notice of sixty (60) days. CONNECTION will proceed to the
lower after that period.

VII. RIGHTS AND OBLIGATIONS

1. THE CLIENT has the right to receive the provision of the contracted Service under the conditions here
agreed.

2. The CLIENT is obliged to make the agreed payments according to the current prices, within the deadlines.
awake.

3. The CLIENT is obliged to maintain their essential IT support for the


use of the Service. The minimum technical conditions to be met by the CLIENT for installation and
The operation of the Service is as follows: a Pentium 300 Mhz PC or higher, with at least
128 MB of memory, Windows 98 or later versions, internet service programs: Ex.
Internet Explorer, Mozilla, Outlook, etc.) at least 200 MB of free space on the hard drive,
ETHERNET 10/100 network card or USB card, and CD drive, 8 MB video card, card of
Sound, 14" VGA monitor or higher and keyboard and mouse.

4. It is an essential condition for the provision of the Service that the CLIENT's address is located
within the coverage area of CONNECTION and that the network has the required capacity for the
same.

5. THE CLIENT irrevocably authorizes the technical staff of CONNECTION and/or whoever it
design 'provided that such personnel are properly identified' to install on your computer
the necessary elements for the provision of the Service, at the address indicated in this Contract.
In such case, the CLIENT agrees to be present at the time of installation.
elements will be provided by CONNECTION. CONNECTION will not be responsible for defects and/or
incompatibilities of equipment and/or systems that render such equipment useless. In case that the
installation of these elements involves opening the CLIENT's computer, he/she grants his/her
expresses conformity, releasing CONEXIÓN from any legal consequence that may arise
Such opening.

6. In the event that the CLIENT requests technical service, and the cause of it is not attributable to
7. The CLIENT is responsible for the proper use of the connection, expressly committing to avoid
any type of action that may damage systems, equipment or services, accessible directly or
indirectly through CONNECTION, including the intentional congestion of links to
systems, and in accordance with the rules contained in the Contract.

8. In case the CLIENT uses data routes involving other providers of


services, you must follow the rules and terms of use of such accessed service networks
through the Service.

9. The service offered is exclusively RESIDENTIAL and can be installed in companies, but
under the premise that there will be no type of guarantees or service level agreements
(SLA). CONNECTION will make its best effort to maintain the quality and availability of the Service.
but its fall does not commit it to restore the connection in times when a service
commercial requires or to reimburse compensations for such cause.

10. The CLIENT cannot modify the installation of the Service carried out by the technical staff.
CONNECTION.

11. The CLIENT must allow access to their home for CONEXIÓN personnel and/or to whom
definitive this designates "as long as such personnel is duly identified - for the purposes of
connect, install, inspect and/or maintain the Service.

12. CONEXÓN will not be responsible for the intervention of third parties outside its staff who
change or modify the system settings.

13. In the event that the CLIENT has to change their address, the installation and setup will be
The service march must be executed by the corresponding technical personnel. CONNECTION is
reserves the right not to make such change if the technical conditions do not allow it. In all
the cases, and for the purposes of any hypothetical installation charges that may be charged to the CLIENT,
Change of address will be understood as cancellation of the service and registration of a new one.

14. CONEXÓN will assign IP addresses dynamically as needed based on the criteria
adequate.

VIII. TERMS OF USE

1. The CLIENT shall have the right to use the contracted Service, assuming responsibility for
content of the information transmitted through the use of it.

The transmission of information that violates rights is expressly prohibited.


third parties, morals, or current legislation. The violation of this provision will be grounds for
termination of the Contract due to the CLIENT's exclusive fault, with notice to the relevant authorities. The
CLIENT agrees not to infringe, through the use of the Service, the usage policy.
appropriate that are part of the present.

3. If the CLIENT fails to comply with any of the terms of use or its obligations, CONNECTION shall
reserves the right to interrupt the Service urgently, notifying it
immediately to the CLIENT, who must correct the cause of the defect so that the Service can
to be restored. If the CLIENT does not correct the defect within a period of two (2) consecutive days,
CONEXIÓN may consider it a cause for termination of the Contract, with an obligation for the CLIENT to
compensate CONEXIÓN with the payment of three (3) months of fees, as damages and
damages.
from third parties as well as materials and/or applications that allow or facilitate conducting activities
criminal. Links to such materials are also prohibited. CONNECTION reserves the
right to remove such content from their servers. Examples of content or links
unacceptable: *Software piracy, phonograms, graphic or audiovisual works. Pornography
Applications for performing denial of service. CONNECTION will be the sole arbiter regarding what
constitutes a violation of this provision.

6. The CLIENT commits to use the Service only within the indicated residence.
installation form committing not to assign, transfer, distribute, market,
expand or transfer the Service without prior authorization from CONNECTION; the CLIENT declares to be aware
that the failure to comply with the above could imply the commission, as the case may be, of one of
of the crimes contemplated in articles 162, 164, 172 and/or 183 of the Penal Code, that
they contemplate prison sentences of one month to six years, or any other offense that is classified,
resulting, likewise responsible before CONEXIÓN in accordance with article 1716 CCyC.

The marketing, assignment, leasing, or subleasing of the service is prohibited, as well


also share it, or transfer it to third parties, in accordance with what is stated in the point
previous.

IX. SERVICES PROVIDED BY CONNECTION.

CONNECTION will provide the SERVICE in the version requested by the CLIENT according to the characteristics
described in "Annex 1". It is established that the speeds stated regarding the
SERVICE corresponds to the technical speed limit available in the contracted mode and that
result from the application of the liability restrictions listed in clause XI of the
present. In case the Modem Equipment necessary for the connection to the SERVICE is delivered to the
The CLIENT on the part of CONNECTION in the nature of a loan for use, shall be subject to the provisions established in the

X. MAINTENANCE OF SECRECY AND DATA PROTECTION

1. Unless there is a written agreement that stipulates otherwise, the information that is
exchanged between CONNECTION and the CLIENT will be confidential.

2. This will not apply when one of the PARTIES is compelled to disclose the
information received by virtue of a legal or regulatory obligation, or by a court order, or
at the request of any official or agency with the authority to require it.

XI. RESPONSIBILITIES

1. CONEXIÓN and the CLIENT will each be responsible for verification and control of the phase.
technical and operational of their respective facilities.

2. CONEXIÓN will not be responsible either expressly or implicitly, for the suitability of the Service to the
real needs of the CLIENT. Their inadequacy cannot be grounds for termination, nor for
refund of any payment.

3. The responsibility of CONEXIÓN in any cases of default attributable to


she will be limited to claims deemed adequate and reasonable, or to those determined by a
competent authority.

4. Since CONNECTION depends on third-party services for proper provision


of what is their own, CONEXIÓN informs the CLIENTS that the
5. The CLIENT exempts CONEXIÓN from all judicial and/or extrajudicial claims motivated by (i)
action or omission attributable to the responsibility of the CLIENT, its clients, contractors, agents or
employees, (ii) the use of the Service in a manner not contemplated in this Agreement.

6. CONEXIÓN disclaims all responsibility related to quality, accuracy, reliability and


correction of data, programs, and any type of information circulating through networks. The
The content of such information is the exclusive responsibility of the parties exchanging it.
(sender and recipient). Consequently, CONNECTION expressly states that it will not be
responsible for any damage and/or prejudice claimed judicially and/or extrajudicially motivated
for the use of the Service by the CLIENT or by third parties.

7. The CLIENT acknowledges that CONEXIÓN will not be responsible for any damage caused by the
interruption or cut of the Service resulting from a scheduled or unscheduled power interruption
electric or other resource or technical means that intervenes for the functioning of the Service in the
as long as the interruption is not due to responsibility directly attributable to CONEXIÓN.

8. Likewise, CONEXIÓN will not be responsible to the CLIENT for any damage and/or harm that
due to unforeseen circumstances or force majeure affecting the equipment, facilities, or personnel
of the CLIENT.

9. The CLIENT assumes full responsibility towards CONEXIÓN and third parties for the damages and
injuries of all kinds that arise as a consequence of their own actions, of their
dependents or third parties connected through the CLIENT, and those that result from the
non-compliance with laws or regulations, or other illegal acts, the CLIENT must
compensate and keep CONEXION harmless against any payment claim that may arise
correspond in the indicated assumptions.

10. In the event that the CLIENT installs an antivirus system on their own or through third parties,
under no circumstances will CONEXIÓN be responsible for any direct, indirect consequence,
special, eventual or incidental, direct and indirect damages of any kind presented in the
delivery, performance or use of the system. At no time will CONNECTION be held responsible for
claim or any event taking place at the CLIENT's team. Likewise, CONNECTION neither
will be responsible for viruses not detected by the Antivirus system.

11. CONEXIÓN will not be responsible for any damages or losses arising from the installation of
softwares.

12. Considering the complexity of the service and that its provision is subject to
services and/or facilities not provided by CONNECTION, CONNECTION does not guarantee possible maximums or
browsing averages.

XII. LOAN FOR USE:

In case the Client requests the Service through wireless connectivity, CONNECTION
the will do delivery of the next team
…………………………………………………………………………………………………………………………………………………………
……………………………………......................................………………………………………………………………………………
……………………………………………………………………………………………………………………………………………………, in
quality of loan for the period during which the Service is provided, defined as accessories
for the connection to the Internet network that uses CONNECTION. The installation of the SXT LITE 5 equipment,
at the location indicated by the client, by CONEXIÓN implies the express acceptance by
of the CLIENT of the mentioned loan. The CLIENT agrees to use the SXT LITE 5 equipment,
XIV. FINAL CONDITIONS

1. Each clause of this Contract is valid in itself and will not invalidate the rest. The invalid clause
the incomplete one may be replaced by another equivalent and valid one by agreement of the PARTIES.

In the event that the CLIENT contracts additional services not specified in this Contract,
They will be governed by their respective hiring conditions.

3. The PARTIES submit, for all judicial and extrajudicial effects that may arise from this
agreement, to the jurisdiction of the Civil and Commercial Courts based in the City of
Corrientes Capital, for CLIENTS whose address at the time of signing this is
in that area, expressly waiving any other forum or jurisdiction that could arise
correspond, constituting CONNECTION for these purposes the address stated herein
Contract. The above will not apply when, due to the subject matter, the possible
litigations must be processed in a specific jurisdiction, in which case the territorial competence will result
the jurisdiction corresponding to the CLIENT's domicile. In proof of agreement, the CLIENT
subscribe both to the foot and to the front of the present.

Date CONNECTION
Client ALFREDO DAVID BARRIOS
Company................................ D.N.I. No. 29.041.400

ID number…………………………………………………. PUELCHES 3255 CTES-CAPITAL

Address........................................
Subscriber No..........................

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