Katkam Shiva
SAP S/4 HANA SD Consultant
Phone: +91-9963530184
Email: [email protected]
• Overall 4.9 years of Experience in which 3.4yrs as a SAP S/4HANA SD Consultant with hands-on customization
experience across one implementation and two support projects.
• Skilled in interpreting business requirements and preparing detailed specifications to address support-related issues.
• Highly motivated and collaborative team player with strong communication, analytical, organizational, and leadership
skills.
• Adept at working in goal-oriented, target-driven environments. Quick to learn, adaptable, and process-focused with a
strong customer-centric approach
• Expertise in developing and presenting end-user training content, including instructional documents and client-specific
presentations.
SAP S/4HANA SD SKILLS
Effective in configuring Business Partner for BP roles and BP grouping, account groups and partner determination
procedure for complete Business Partner setup.
Expertise in configuring pricing procedures with various client requirements.
Mapped Configurations related to Revenue Account Determination, Output Determination, Material Determination,
Listing/Exclusion, Free Goods Determinations using Condition technique.
Involved in maintaining organizational structure and uploading various master data including Customer Master,
Condition Records (Pricing), and Customer-Material Info Records (CMIR)
Proficient in all SAP SD processes, including Stock Transport Orders (STO), Intercompany Sales (IPO), Text
Determination, and Output Determination.
Having Excellent experience in Standard Business OTC Processes like Standard Order, Delivery, Invoice with Special
Sales Process like Returns, Credit memo & Debit memo.
Maintained and uploaded different business partners, customer masters, material masters and pricing condition
records using LSMW and MASS upload functionalities.
Specialized in designing and configuring sales process flows in SAP SD by customizing document types, item
categories, and schedule line categories to align with unique client business models.
Completed a full lifecycle S/4HANA implementation by applying SAP Activate methodology and best practices and
provided post-go-live Hyper Care support to ensure system stability.
Working knowledge on Credit Management: Simple credit check, Automatic Credit Control with the help of Risk
categories, Static and Dynamic Credit Checks.
Experienced in monitoring Reports and Background jobs and IDOC related issues.
EMPLOYMENT HISTORY
Production Support & AMC: SAP S4 HANA SD Consultant | Client: Dec 2023 - Present
NILPETER, Company: Castaliaz Technologies
Client Description: Nilpeter specialized in manufacturing of narrow- and mid-web printing presses for labels and flexible
packaging. This project involved providing support for daily business operations within the SAP production environment,
along with implementing enhancements to meet evolving business requirements.
Roles and Responsibilities:
• Collaborated with cross-functional teams to resolve integration issues related to MM and FICO modules.
• Effectively handled process-related issues across Order-to-Cash cycles, including Standard Sales, Delivery, Billing,
Credit/Debit Memos, and Returns.
• Provided support for end-user queries, particularly in areas concerning Customer Master, Material Master, and Pricing
data inconsistencies.
• Handled business scenarios such as Third-Party Sales, Intercompany Sales, and various Consignment Processes
including Consignment Fill-Up, Issue, Pick-Up, and Return.
• Managed and resolved issues related to Sales Document Types, Billing, Free Goods Determination, Material
Determination, and Revenue Account Determination.
• Worked on issues related to Pricing related topics for different Condition Types and optimized Pricing Procedure and
Access Sequence based on a new business requirement.
• Supported end users with bulk uploads and updates of condition records and master data through LSMW.
• Regularly attended status meetings to track, analyze, and address unresolved issues across SD processes. Conducted
root cause analysis to prevent recurring issues and ensure long-term resolution.
• Ensured all work was properly documented in accordance with business quality standards and procedures.
SAP S/4HANA Green Field Implementation - SAP SD Consultnat | Client: May 2023 - Dec 2023
La Doria, Company: Castaliaz Technologies
Client Description: La Doria is a leading food manufacturer specializing in tomato products, sauces, canned vegetables,
and juices, with a strong global presence in private label production. It supplies major international retailers like Tesco,
Sainsbury's, and Lidl across Europe and beyond. This SAP S/4HANA implementation project was undertaken to streamline
and enhance Bellamy's day-to day business processes, including inventory management, sales, and order processing,
through the SAP system.
Roles and Responsibilities:
• Worked on all the phases of Implementation for Sales & Distribution using activate methodology.
• Worked on S/4HANA Business Partner configurations, including Account Groups, Partner Determination Procedures,
and Number Range customizations.
• Involved in the configuration of Inquiry, Quotation, Sales Order, Deliveries, Invoices, and Proforma Invoices, and
participated in all relevant test cycles.
• Configured and maintained settings for various Sales Document Types, Item Categories, and Schedule Line Categories
based on business requirements.
• Worked on the Incompletion Procedure by configuring all necessary fields as mandatory during sales transaction
processing.
• Configured Pricing Procedures using Condition Technique, including creation of Condition Tables, Access Sequences,
Condition Types, and determination of Pricing Procedures based on client requirements.
• Configured Free Goods Determination, Material Determination, Material Listing, and Exclusion, including execution of
related test cycles.
• Configured Revenue Account Determination Procedure and maintained required VKOA settings to determine right GL
accounts for the required key combinations.
• Worked on various consignment process steps including Consignment Fill-Up, Consignment Issue, Consignment Pick-Up,
and Consignment Returns.
PRODUCTION SUPPORT/MAINTENANCE - SAP S4 HANA SD Consultant | Mar 2022 - May 2023
Client : KUEHNE, Company : Castaliaz Technologies
Client Description: Kuehne+Nagel is a global leader in logistics and supply chain solutions, specializing in sea, air, road
freight, and contract logistics which serves diverse industries including automotive, healthcare, retail, and e-commerce
with innovative and sustainable logistics solutions. This support project was carried out to maintain and optimize
Kuehne+Nagel day-to-day business operations in SAP, ensuring smooth processing across various functions for their
European operations.
Roles and Responsibilities:
Preparation of Business Process Documentations from sales and distribution perspective.
Fixing the Master Data issues like Customer, Material and Pricing.
Resolving user issues in SD Transactions such as Sales Order, Delivery, PGI and Billing Documents.
Worked on issues related to Free Goods determination, and Revenue Account determination.
Worked on Listing and exclusion of materials according to the company strategy using Material Listing and Exclusion.
Extended materials to new sales organization and distribution channels as per the business requirement.
Solved user queries in the order management domain, including Inter and Intra business sales procedures.
Speaking to the user as and when required for clear understanding of the problem.
Analyzing the errors, searching for root cause analysis and providing permanent solutions.
Uploaded Customer Master Record (CMR) and Material Master Record (MMR) in bulk using MASS/XD99.
Sales Associate | RICON PHARMA Sep 2020 - Feb 2022
Roles and Responsibilities:
Managed customer interactions for quotations and contracts, ensuring smooth conversion to sales orders and
overseeing the full cycle through invoicing.
Participated in sales and procurement processes with a focus on master data management. Delivered training to
end users and new team members, creating detailed process documentation with step-by-step guides.
Performed inventory management activities, including stock postings and maintaining stock accuracy at plant and
storage locations.
Prepared comprehensive process documentation for Order to Cash and Procure to Pay cycles for assigned
accounts.
Executed daily transaction processing to support ongoing business operations. Collaborated closely with sales,
procurement, and production teams to coordinate and monitor logistics and delivery workflows.
EDUCATION
Master's degree | TELANGANA UNIVERSITY
CGPA of 7.5
Bachelor's degree in Science and Computers
CGPA of 8.56
Intermediate (12th grade)
93%
10th grade (SSC)
CGPA of 8.2
