Pre-Interview Assignment 10 marks

In preparation for your in-class interview, anticipate what Behavioural Questions

you think you will be asked in the interview. Behavioural Questions, as covered
in class, draw on your past experiences to demonstrate your competence and
behaviours in particular situations. Behavioural Interviews are based on the
premise that “past performance is the best predictor of future performance”.
Behaviour based questions allow job applicants to describe relevant skills from
past experiences.

Include the following questions/elements based on the job you applied to for your
Resume Assignment.
Requirements:

1. Job ad/description to which you are applying.

2. From the Job Ad, indicate which duty you are creating a question for, and
the skill that relates to that duty.

3. 5 Behavioural Interview Questions you believe the organization will ask

and your Answers to the questions. Identify the task/skill that the
behaviour the question reflects.

4. 2 questions you will ask the organization and why these questions – how
will these questions help you determine if this is an organization you want
to work for.

5. A. Summary on how you will prepare for the interview.

B. 3 organizational “facts” from company web page

Behavioural Example:
Use the following example format to set up your Behavioural Interview Questions
& Answers (stories).

Skill/competence this story demonstrates (eg. Teamwork, Customer Service).

1. Situation - Set up the background of the story. Briefly describe the

situation that called for you to use the skill. Where were you? What led to
the situation?
2. Behaviour - Describe the action that was taken or the response that was
given. Based on the situation above, what happened? What did you do?
How and why did you do it? This description should contain action verbs
that help create a powerful story.
3. Outcome - Reveal the results that occurred due to the action taken. What
was the end result? Try to quantify results whenever possible or measure
what happened against a standard. Don’t hesitate to brag about the
results achieve: that is the purpose of the story.
Duty Skill Behavioural Answer
Question Situation Behaviour Outcome
Commun Can you tell This was a team I summarized the The professor
Communicate ication. me about a assignment for my inputs provided by praised the clarity
with senior time when project my team members and completeness of
management you had to management class, and developed a my communication.
about communicate wherein I had to comprehensive Our team was able to
scheduling, important present the project project schedule finish the project on
staffing and information timeline and that highlighted time and complete
technical effectively to resource bottlenecks and all the requirements,
requirements. ensure a requirements to the solutions. I then which shows good
project stayed professor, who met with the coordination and
on track? played the role of professor to present planning
the client. the plan, detailing
our progress,
staffing needs, and
adjustments. I used
clear visuals and
encouraged
feedback to ensure
alignment.
Custome Can you tell Working at the I remained calm, The guest
r service me about a reception in the empathized with appreciated the way
Provide time when hotel, a very late- the guest’s I solved their
exceptional you went arriving guest, frustration, and problem and left
customer above and visibly tired and apologized for the positive feedback
service. beyond to frustrated from a inconvenience. I about their
help a long flight, was offered a experience. The
customer? angry about an complimentary hotel received a
issue with his room upgrade and positive review for
booking. ensured the check- its customer service.
in process was as
smooth and quick
as possible. I also
provided them with
a voucher for the
hotel restaurant to
enhance their stay.

Organiza Can you tell At one time, I was I put together a The event ran
Create tional me about a asked to assist in detailed smoothly without
schedules and skills time when organizing the schedule on the sha any issues or delays.
collect you had to work schedule of red Both the guests and
documents to manage our team at the calendar so that the the hotel
orient and multiple tasks hotel as a re was good management were
guide projects or projects at receptionist since coordination of all pleased with the
and outcomes. once? there was a big events. I have also organization.
 How did you conference event collected, updated,
prioritize and held in the hotel. and
stay There were a lot of verified necessary
organized? meetings that took documents, includi
place during the ng booking
day, and I needed confirmations,
to make sure that contracts, and meal
all the documents, requests. To avoid
such as bookings, confusion, I
orders for the provided a
catering, and checklist of tasks to
others concerning the team and kept
room assignments, track of all
were well deadlines
organized. to make sure there
would not be
any last-minute
issues.
Risk Tell me about I was planning a First, I gathered It was a successful
Manage Manage a time when road trip with input from all my trip wherein
expectations ment you had to friends, and we friends about their everybody was on
and track risks manage had different expectations for the the same wave, and
and benefits competing expectations of the trip: where they though it suddenly
related to priorities. program, some wanted to stop, rained, we were able
projects. How did you discrepancies in what they wanted to adjust our plans
handle it, and the budget, and to see, and how and still enjoy the
what was the stops on our route. much they were trip. Everybody
outcome? There were also willing to spend. I loved the stops and
risks that some then came up with the budget set, and
unexpected a flexible schedule we didn't experience
problems may that took into any major setbacks.
arise, like car consideration
problems or everyone's
changes in the preferences. I
weather, which managed potential
may change our risks by looking
plan altogether. out for alternative
routes in case of
bad weather and
checking that the
car was roadworthy
Prepare project Multitas Tell me about My family decided I started by This project was
proposals and king a time when to renovate our defining the scope completed on time
is accountable you had to kitchen and living of the project, and within the
for the prepare a room, and I was including the type revised budget. The
successful project tasked to lead this of materials renovations greatly
completion of proposal and project. This needed, the enhanced our house,
projects ensure its involved preparing contractors and the project was
including successful a proposal, required, and the completed with
budget execution, managing the deadline. I minimum disruption.
monitoring and including budget, and prepared a budget
trend tracking. budget making sure for materials, labor,
management everything ran and contingency
and tracking. according to plan. costs. I monitored
the expenses
throughout the
project to stay
within budget. I
also had regular
communication
with the contractors
to be in touch with
the progress and
make adjustments
where
necessary. When
cost overruns were
experienced in
some of the
materials needed
for the project, I
readjusted the
budget by finding
alternative
solutions without
compromising
quality.

Questions I will ask the organization:

 What are the opportunities for professional development and career growth within
the company?
This will help me understand if the organization supports learning and career growth,
which is important for both satisfaction and job advancement. The training
opportunities have been mentioned in the job ad; this question will be an indication
that I aim for personal and professional development and want to understand how the
company intends to invest in employees.
 What are some of the key challenges someone in this Project Manager role might
face, and how does the team typically overcome them?
This question shows that I think critically about the role and want to ensure that I am
ready to handle any obstacles that may arise. It also provides valuable insights into
the company's support systems and how they address potential challenges.
 Summary on how you will prepare for the interview.

To prepare for the interview, I will watch videos and browse the internet to know how to
behave during interviews and what to expect. I will also review the description of the job
advertisement to better understand the role of the position and what it entails. I'll practice
common interview questions and think about examples from my experience to
demonstrate my skills. Second, I will look into the company's site to get an idea about its
culture and values; moreover, sometimes the company's site includes common interview
questions. It shall keep me confident and prepared to show why I am a good fit for the
position.

3 organizational “facts” from company web page

 Commitment to Clean Energy: Projects related to clean energy would require
close monitoring, risk management, and planning to align with the company’s
sustainability goals.
 Customer-Centric Approach: Managing customer expectations and delivering
projects according to their specific needs is critical to the project manager role.
 Innovative Technology: Project managers in Romet would need to oversee
projects related to implementing new technologies and ensure that these meet
customer and safety standards.