Unit 2 – Operating Web

NCERT Book-Based Important Question Answer

Que 1: What is a Web-based application?

Answer: An application that can be accessed via a web browser, over a network connection is called a web-
based application.
Que 2: What are the advantages of Web-based applications?
Answer: Advantages of Web-based applications are: –
 24 x 7 available.
 Access the across the world.
 Allow access from the comfort of home, office, car, etc.
 Can use for financial online transaction
 Can be used to get government services, online shopping, ticket booking, etc.
Que 3: How many types of Web-based applications?
Answer: The web-based online application can be broadly categorized into two categories: –
(a) Application requires Financial Online Transaction
(b) Application provide Information and allows interaction
Que 4: Give the example of a Financial online transaction-based web application.
Answer: The online reservation system, online shopping, bill payments, etc
Que 5: Give an example of Information providing web application.
Answer: e-Governance, online tutorial, etc.
Que 6: What is an Online Reservation System?
Answer: Online Reservation System is a web-based application that allows the booking/cancellation of tickets
through the use of the Internet. A user can retrieve information and perform transactions related to the
reservation of a ticket.
Que 7: Give an example of an Online Reservation System.
Answer: Some examples of Online Reservation Systems are –
 Airline ticket
 Railway ticket
 Bus ticket
 Movie ticket
 Hotel booking
 Car rental
 Tour and travel booking
Que 8: What are the advantages of an Online Reservation System for consumers?
Answer: Online reservation systems are advantageous for both – the company and the consumer.
The advantages for consumers are
 Convenient – It is convenient for consumers. They can book tickets anytime anywhere – from home,
office, traveling, etc. Making changes to booking like cancellations, and upgradation is also easy.
 Save Time – It takes very less time in contrast to a long queue. It also saves the user time, going
physically to a booking office, parking time, and money.
 Price Comparison: Online booking allows the customer to check the price, compare them and get the
best deal.
 Security – Online reservation sites require the user to create their profile and provide them with a
username and password. This way your personal information is always secured.
 Confirmation of Reservation: The confirmation of booking just takes a few seconds. It is fast and secure
 Making choices: In online booking, the user can see the arrangement of seats, select a particular seat,
etc.
 Discount Scheme: The users can avail of the special discount schemes provided by the service provider.

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Que 9: What are the advantages of an Online Reservation System for companies or service providers?
Answer: Online reservation systems are advantageous for both – the company and the consumer.
Advantages for providers/companies are:
 Require Less Staffing: Less manpower is required as every task is done through computers.
 No Physical Place Restrictions: The organization can operate from the basement, a small room, a
garage, etc. The organization can use the space as per its needs.
 Reduce Bills: Online reservation also reduces bills for office rent, electricity, etc.
 Global Access: Online reservation is available to anyone irrespective of their physical location. The
scope of access to online reservations becomes large as anyone who has access to the Internet can search
for the reservation site and book tickets. i.e. global access.
Que 10: What things you must have if you want to book tickets online i.e. to want to use an online
reservation system?
Answer: To use the online reservation system, you must have –
 A Computer or Smart Phone
 Internet Access, and
 Credit Card / Debit Card / Net Banking / UPI Payment etc.
Que 11: What precautions you must take while doing an online reservation system?
Answer: The precautions to be taken are as follows: –
 Make your password complex by using mixed cases, use numbers, and special characters.
 Not to leave or share your password with anyone.
 Never use the names of near and dear ones as passwords.
Que 12: Write the steps of using Online Reservation Systems.
Answer: To use Online Reservation System, follow these steps: –
 Open Google Chrome or any other web browser.
 Open the website of the service provider by typing their URL or Searching it in Google Search Engine /
Bing Search Engine.
 If you have a User Id and Password, then click on Login. If not, then click on Sign Up and your
registration. After successful registration, log in to your account.
 Browse and search for the required information.
 Use the website for reservations.
Que 13: Expand IRCTC.
Answer: IRCTC stands for Indian Railway Catering and Tourism Corporation
Que 14: Which online portal can be used for online railway ticket booking?
Answer: IRCTC
Que 15: Ananya is trying to Book an online railway ticket. Mention two precautions she has to take while
making an online transaction; also write three advantages of online payment. [CBSE SQP]
Answer: Precautions
 Use a strong password like a mixed case, and use numbers, and special characters. This decreases the
ability of automated attacks by trying different character combinations.
 Be cautious not to leave passwords around and do not share them with friends. Never use the names of
near and dear ones as passwords.
 Open the site on the authentic system
 Delete History and cookies while working on the public network.
Advantages
 Doesn’t have to stand in long queues.
 No Bribes
 Can make payment at own ease.

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Que 16: Mention any three advantages of Online reservation and two challenges faced by the end users
while booking online railway tickets. [CBSE SQP]
Answer: Advantages of Online Reservations:
1. The user/consumer can book tickets anytime anywhere
2. Customers can check the prices, compare them and get the best deal
3. The user can see the arrangement of seats, select a particular seat, etc.
4. Less man-power is required as every task is done through computers
5. Online reservation also reduces the bills for office rent, electricity
Challenges of Online Reservations:
1. Security while making payments and while working on Public Networks
2. Different Cancellation Policies
Que 17: What is the importance of the password field on an online reservation site?
Answer: It Keeps the information secure
Que 18: Which of the following is a disadvantage of web-based applications:
a. They do not need to be installed.
b. They are available 24X7.
c. They are slow as compared to software-based applications.
d. They offer cross-platform compatibility.
Answer: c. They are slow compared to software-based applications.
Que 19: Internet transactions are susceptible to fraud. Creating a strong password is vital. A strong
password has:
a. 6-8 Alphanumeric characters
b. Special symbols
c. Only numbers
d. Both (a) and (b)
Answer: d. Both (a) and (b)
Que 20: Online reservation systems are advantageous both for the company providing reservation
services and for the consumer who uses the online reservation system for booking. [CBSE SQP 21]
i. User can read reviews posted by people while making choices during reservations.
ii. More manpower is required by providers to ensure smooth functioning.
Choose the correct justification to the statement given above:
a. Only i
b. Only ii
c. Both i and ii
d. Neither i nor ii
Answer: a. Only i
Que 21: What is eGovernance? [CBSE QP 2019]
Answer: E-Governance stands for Electronic Governance. It is the use of electronic i.e. information and
communication technology tools for governance by the government for the citizens.
Que 22: What are the objectives of eGovernance? [CBSE SQP]
Answer: E-Governance or electronic governance is the use of electronic i.e. information and communication
technology (ICT) tools for governance by the government for the citizens. Basic Objective is to provide access
to every piece of information of the Government and of public importance.

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Que 23: How e-Governance does empower the citizens. Give 3 points. [CBSE SQP]
Answer: E-governance empowers the citizens socially and economically, and enhances their lives by providing
them with quality information and better services. It enables citizens to access information directly, without
paying any money to a middleman or a tout. It ushers transparency into the system.
Que 24: Write advantages of eGovernance. [CBSE SQP]
Answer: Advantages of E-Governance:
 E-governance empowers citizens socially and economically and enhances their lives by providing them
with quality information and better services.
 It enables citizens to access information directly, without paying any money to a middleman or a tout.
 It ushers transparency into the system.
Que 25: What tools including the ICT?
Answer: The ICT tools include the Internet, Local Area Networks (LAN), mobiles, etc.
Que 26: What facilitates ICT?
Answer: The use of ICT facilitates providing access to information for the citizens of the government.
Que 27: Write the list of three ICT-enabled services set up by the Government.
Answer: The government has set up ICT-enabled services that are
 Registration of birth/death certificate,
 Booking of railway tickets,
 RTI application submission,
 FIR Complain
Que 28: How many categories of the services of the e-governance portal?
Answer: The services of the e-governance portal can be broadly classified into two broad categories:
 to provide information and
 to provide online services.
Que 29: What is the full form NICNET?
Answer: National Informatics Centre Network
Que 30: What is the main thrust for e-Governance in India.
Answer: In India, the main thrust for e-Governance was provided by the launching of NICNET in 1987.
NICNET is the national satellite based computer network.
Que 31: Under which program, all district offices are computerizing?
Answer: Under the District Information System of the National Informatics Centre (DISNIC) program to
computerize all district offices in the country for which free hardware and software was offered to the State
Governments.
Que 32: What boosted the e-Governance process and in which year?
Answer: The formulation of National e-Governance Plan (NeGP) by the Department of Electronics and
Information Technology (DEITY) and Department of Administrative Reforms and Public Grievances
(DAR&PG) in 2006 has boosted the e-Governance process.
Que 33: Write the full form of the following: –
(a) NeGP (b) DISNIC (c) NIC (d) DAR & PG
(e) DEITY (f) MoCIT (g) NeGD (h) MMP
(i) NeGP
Answer:
(a) NeGP – National e-Governance Plan
(b) DISNIC – District Information System of the National Informatics Centre
(c) NIC – National Informatics Centre
(d) DAR&PG – Department of Administrative Reforms and Public Grievances
(e) DEITY – Department of Electronics and Information Technology
(f) MoCIT – Ministry of Communication and Information Technology
(g) NeGD – National e-Governance Division
(h) MMP – Mission Mode Projects
(i) NeGP – National e-Governance Plan

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Que 34: Write the name of central initiatives for e-Governance.
Answer: Some of the Central Initiatives for e-Governance are
 National e-Governance Plan (NeGP)
 National e-Governance Division (NeGD)
 e-Governance Infrastructure
 Mission Mode Projects
 Citizens Services
 Business Services
 Government Services
 Projects and Initiatives
 R&D in e-Governance
Que 35: Write the name of the area in which state governments have taken initiatives for e-Governance.
Answer: State governments have also taken the initiatives in the area of –
 Agriculture
 Commercial taxes
 District employment exchange
 Land records
 Municipalities
 Gram panchayats
 Police
 Road Transport
 Treasuries, etc.
Que 36: Which website of India is known as the National Portal of India? [CBSE QP 2019]
Answer: www.india.gov.in
Que 37: What is the www.india.gov.in ? or What is the National Portal of India?
Answer: india.gov.in is the National Portal of India, which provides single window access to information and
services being provided by the various Indian Government entities.
The content in this Portal is the result of a collaborative effort of various Indian government ministries and
departments, at the central/state/district level.
This portal is a Mission Mode Project under the National E-Governance Plan, designed and maintained by the
National Informatics Centre (NIC), DeitY, MoCIT, Government of India.
Que 38: Which website of India is known as the Government of India Web Directory?
Answer: www.goidirectory.nic.in
Que 39: What are the features of the Government of India Web Directory?
Answer: The www.goidirectory.nic.in is the Government of India Web Directory.
 This portal is a one-point source to access all Indian Government websites at all levels and from all
sectors.
 It includes sites of different states and union territories of India , and sites of government departments
like judiciary and legislature.
 It also provides information about various sectors like education and agriculture.
Que 40: _____________ is the use of electronic i.e. information and communication technology (ICT)
tools for governance by the government for the citizens
a. E Learning b. e Commerce c. E-Governance d. E payment
Answer: c. E-Governance

Que 41: What is Online Shopping?

Answer: Online shopping is an e-commerce application where the customer can purchase goods over the
Internet.

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Que 42: What are the features of Online Shopping?
Answer: Online shopping is an e-commerce application where the customer can
 purchase goods over the Internet.
 view the goods that are displayed along with the details of the goods.
 select the goods to be purchased and store them in their online shopping basket.
 payments can be made through credit card/debit card / net banking.
 get goods delivered to their specified address.
Que 43: What are the benefits of Online Shopping?
Answer: Online shopping is useful in many situations. Some of the situations are :
 The customer does not have enough time to visit a store and purchase goods.
 The store where you will get what you need may be very far off.
 The money spent on traveling to the store, parking the car, etc., is much more than overhead if any in
online shopping.
 The product you may require is not available in your market.
 If you want to send a product to your friend; you can do online shopping and provide the receiver’s
address. You save your time and energy for delivery of the product to your friend’s house located in a
different city.
 You do not have time during the shopping hours. You can do online shopping from your office, home, a
friend’s place, anywhere, any time. Thus there are no fixed shopping hours.
 Online shopping also has bargain offers for customer delight.
 Due to the review facility, you can also know about the popularity of the item you are purchasing.
Que 44: Choose the correct sequence to be followed while buying online. [CBSE SQP]
a. Provide your details (Or login into your bank account).
b. Add items to shopping cart.
c. Choose a payment option (Make the payment if not cash on delivery).
d. Select Buy option
i. c,d,b,a ii. b,d,c,a ii. d,b,c,a iv. a,c,b,d
Answer: ii. b,d,c,a

Que 45: _________________is an e-commerce application where the customer can purchase goods over
the Internet. [CBSE SQP]
Answer:– Online Shopping
Que 46: Define Shopping cart. [CBSE SQP]
Answer: Online shopping stores also provide a shopping cart or basket. You can select the products that you
wish to buy and add them to your shopping cart.
Que 47: Aman wants to shop for shoes online. Write detailed steps/procedures to be followed while
shopping online. [CBSE SQP]
Answer: Detailed steps/procedures to be followed while shopping online are –
 Open the shopping site, from where you want to shop online.
 Log in with your username and password.
 You can select the products that you wish to buy and add them to your shopping cart.
 Having selected your products, you can view what you have selected and the total amount to be paid by
you.
 We may delete any product from the shopping cart, or proceed with payment.
 Read the terms and conditions before making the payment

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Que 48: Write the different methods of Bill Payment.
Answer: Online Bill Payments can be done by the following methods –
 Credit Card
 Debit Card
 Net banking
 E-gift voucher
 Cash on delivery
 Wire transfer
Que 49: Write the name of government services that allow Bill Payment online.
Answer: Bill payments can also be made for several government services like
 Electricity bill,
 Water bill,
 Property tax and
 Income tax payments.
Que 50: Write the payment mode allowed by Flipkart.
Answer: Flipkart allows different modes of payment. These are –
 Credit Card
 Debit Card
 Net banking
 E-gift voucher
 Cash on delivery
Que 51: What types of products you can buy through Online Shopping / Flipkart?
Answer: You can buy products in categories like movies, music, games, mobiles, cameras, computers,
healthcare and personal products, home appliances and electronics, stationery, perfumes, toys, apparel, shoes,
books, cosmetics, and mobiles.
Que 52: What is eBay?
Answer: eBay for buying and selling products in categories like movies, music, games, mobiles, cameras,
computers, healthcare and personal products, home
appliances and electronics, stationery, perfumes, toys, apparel, shoes, books, cosmetics, and mobiles.
Que 53: Give the example of three online shopping websites.
Answer: amazon.co.in, flipkart.com, ebay.com, yebhi.com, myntra.com, ibibo.com, snapdeal.com,
infibeam.com, etc.
Que 54: What are Online Tutoring / Online courses and tutorials / Online Learning?
Answer: Online courses and tutorials help the user in learning by using software, a video game, or a lesson.
In online tutoring/learning, the students and the teachers are at physically different locations, connected to each
other via the Internet.
Que 55: What are the benefits of Online Learning?
Answer: Online learning has many benefits.
 It provides freedom to the learner to learn at their convenient location, convenient time and at their own
pace of learning.
 There is no discrimination of age, caste, gender, background, or the qualification of the learner.
 The tutorials may be enriched with audio and video information, which makes learning more enjoyable
and attractive.
 Tutorials and tests are available for almost all topics, sometimes in regional languages also.
Que 56: How many types of Online tutorials?
Answer: There are three types of Online tutorials. These are
 Video / Slide Tutorial
 Interactive Tutorial
 Webinar

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Que 57: What kinds of interaction with the user is required in different types of online tutorials?
Answer: The online tutorials may require different kinds of interaction with the user,
 Video/slide tutorials where the video or slides of lectures are available. The learner can visit the site
and view the tutorials.
 Interactive tutorials require the user to follow the instructions, perform the desired action and get
feedback.
 Webinars are real-time lectures, where users participate in the lecture, may ask questions, and get their
queries answered.
Que 58: Give the example of two online educational sites.
Answer: www.mycstutorial.in , www.anjeevsinghacademy.com , www.khanacademy.org , www.eagetutor.com
Que 59: What is Khan Academy?
Answer: Khan Academy is an educational website created in 2006 by educators. The website hosts video
tutorials on different subjects, like, mathematics, history, physics, chemistry, civics, and economics. The learner
can view the video lectures at their convenience.
Que 60: What is udacity.org?
Answer: udacity.org is a site that offers online courses for the development of technical skills. It claims to
provide projects built by technical leaders like Google and AT & T. The site provides verified certificates for a
fee.
Que 61: What are coursera.org and edx.org?
Answer: coursera.org and edx.org provide high-quality online courses for free, in collaboration with various
universities across the globe.
They aim to provide free online education through its partners worldwide. The courses include topics from
humanities, science, and engineering including courses at the school level.
These sites provide verified certificates for several courses for a fee.
Que 62: What is w3schools.com?
Answer: w3schools.com offers free tutorials in all web development technologies like HTML, CSS, JavaScript,
PHP, etc.
Que 63: What is GCFLearnFree.org?
Answer: GCFLearnFree.org creates and provides quality, innovative online learning opportunities to anyone
who wants to improve the technology, literacy, and math skills needed to be successful in both work and life. It
has 750 different lessons provided absolutely free.
GCFLearnFree.org is a worldwide leader in online
Que 64: How can you get the benefits of the NCERT Portal?
Answer: NCERT portal that provides online learning resources in the form of e-books, journals, question
papers, children’s books. You can visit
Que 65: Write the name of the website which provides an online test facility.
Answer: There are so many websites that provide the facility to do an online test. Some are
 http://www.british-study.com/quizzes/grammartest.php is a site that allows a learner to test their English
grammar, for free.
 http://www.pearsonvueindia.com/isatindia/overview.html is the site for the standardized test of reading
and verbal reasoning skills designed by the USA-based Law School Admission Council (LSAC) for use
by law schools in India. This is a paid site.

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Que 66: How students are benefitted from online learning? What are the various ways of online learning?
Name 2 educational websites. [CBSE SQP]
Answer: It provides freedom to the learner to learn at their convenient location, convenient time, and at their
own pace of learning. Also, there is no discrimination of age, caste, gender, background, or qualification of the
learner. The tutorials may be enriched with audio and video information, which makes learning more enjoyable
and attractive. Also, tutorials and tests are available for almost all topics, sometimes in regional languages also.
Types of Online Learning
 Video/slide tutorials where the video or slides of lectures are available. The learner can visit the site and
view the tutorials.
 Interactive tutorials require the user to follow the instructions, perform the desired action and get
feedback.
 Webinars are real-time lectures, where users participate in the lecture, may ask questions, and get their
queries answered.
Examples are Khan academy, Udacity.org, courser.org
Que 67: What is a Web application?
Answer: A web application is a program that is stored on a remote server. It is online and is delivered over the
Internet through a web browser interface.
A web application may be of different kinds, like, a quiz, a game, or a bill calculator
Que 68: What is Web-Based Application Development?
Answer: Web-based application development involves the process of developing web applications.
Que 69: What do you mean by Project?
Answer: A project is a task that is undertaken to create a unique product, service, or result.
Que 70: What are the key characteristics of a Project?
Answer: Key characteristics of a project are as follows:
 A project has a beginning and an end. The extent of the project is defined. It has boundaries.
 A project requires finite resources that are required to complete the project.
 A project has a specific time frame. It has definite beginning and end dates.
 A project is complete when its end objectives are achieved. The objective is specific and identifiable.
Que 71: What is Project Management?
Answer: Project Management is the process of achieving the objectives of the project through a set of activities
defined within the time frame, to produce the end result. It is the application of knowledge, skills, tools, and
techniques to project activities to meet the project requirements.
Que 72: What are the phases in a Web Application Project? [CBSE SQP}]
Answer: The process of development of web based applications is broadly categorized in four phases.
During the development process, one needs to follow the following four main phases of development:
1) Requirements Definition Phase
2) Design Phase
3) Implementation Phase
4) Testing Phase
Que 73: What is the Planning and Monitoring phase?
Answer: Planning and Monitoring phase is required to be monitored during project execution. A project plan
lists of activities. For each activity information useful for its monitoring is defined, like, duration, costs,
schedule, resources required, and risk involved.

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Que 74: Explain important phases of Web Application Development. [CBSE SQP]
Answer: Important phased of Web Application Development are –
1. Requirement Definition Phase: In this phase problem is identified for which the web application is to be
developed. Identify the scope of the problem
2. Design Phase: The focus is on “how” the application is to be designed.
3. Implementation Phase: Create backend database, frontend and the connectivity between them.
4. Testing Phase: Test the complete application (Front-End and Back-End) with multiple sample sets of data.
Que 75: Finding of Bugs and Fixing them happens in ___________ .
a. Design Phase
b. Testing Phase
c. Implementation Phase
d. Requirement Definition Phase
Answer: b. Testing Phase

Que 76: ___________ Phase of Web Application development problem statement for which the web
application is to be developed is identified.
a. Requirement
b. Design
c. Implementation
d. Test
Answer: a. Requirement

Que 77: The Feasibility of web application is checked in which phase?

a. Design Phase
b. Testing Phase
c. Implementation Phase
d. Requirement Definition Phase
Answer: d. Requirement Definition Phase

Que 78: The Scope of web application is defined in which phase?

a. Design Phase
b. Testing Phase
c. Implementation Phase
d. Requirement Definition Phase
Answer: d. Requirement Definition Phase

Que 79: How many types of feasibility you have to checked under Requirement Definition Phase?
Answer: Two types feasibility need to check during the Requirement Definition Phase. These are
 (a) Technical Feasibility and
 (b) Economical Feasibility
Que 80: Under which feasibility you can get the answer of Is it possible to do it?
Answer: Technical Feasibility
Que 81: Under which feasibility you can get the answer of Is it profitable?
Answer: Economical Feasibility
Que 82: Under the Design Phase you can design ______.
a. A map of the web application site
b. Design the application database.
c. Design the structure of page.
d. All of these
Answer: d. All of these
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Que 83: Under the Implementation Phase you need to create ______.
a. Backend Database
b. Frontend
c. Data Connectivity
d. All of these
Answer: d. All of these
Que 84: What do you mean by Backend Database design? Give the example of Backend software.
Answer: Create the database and write SQL code defining tables, attributes and relationships, as per the
requirement of the application, known as Backend Database.
Backend Database Software are – MySQL, Oracle, Ms-Access, SQLLite, DB2, etc.
Que 85: What do you mean by Frontend Design? Give the example of Frontend software.
Answer: Develop the frontend of the application as per the requirement. Use the Page structure and the Page
Layout you defined in Design phase to implement the frontend code.
Identify the inputs that are required to be taken from the user in the Front-End of the application.
Decide the kind of buttons you will provide to the user, to minimize the user’s typing effort, like, Radio buttons,
checkbox, list and combo box.
Software used to develop frontend application are – Java, PHP, Python, etc.
Que 86: What do you mean by Data Connectivity?
Answer: Establish the data connectivity (i.e. connection) between the Front-End interface and Back-End
Database.
Que 87: What you need to do under the Testing Phase?
Answer: Under the Testing Phase, need to do following: –
 Test the complete application (Front-End and Back-End) with multiple sample sets of data.
 Find all the application bugs and fix them.
 Test each page of the application and test each feature of the application.
 Since fixing an error involves modifying the code, validate the modified code also.
 After final validation, the application is ready for release.
Que 88: Amazon is an example of which category of e-commerce website? [CBSE QP 2020]
(a) B2B
(b) B2C
(c) C2B
(d) C2C
Answer: (b) B2C (Business to Consumer)
Que 89: List any four ways in which ICT can be used to improve effectiveness in teaching and learning.
[CBSE QP 2020]
Answer: ICT improve the effectiveness in teaching and learning by these ways-
 It provides freedom to the learner to learn at their convenient location, convenient time and at their own
pace of learning.
 There is no discrimination of age, caste, gender, background, or the qualification of the learner.
 The tutorials may be enriched with audio and video information, which makes learning more enjoyable
and attractive.
 Tutorials and tests are available for almost all topics, sometimes in regional languages also.

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Que 90: Write any three issues faced by the customers while shopping online. [CBSE QP 2020]
Answer: Problem faced by the customer while shopping online are
 Payment Fraud – Sometimes service providers can misuse consumer credit card information.
 Wrong Product Delivery – In place of the actual product, some fake product is delivered.
 Damage Product Delivery – Sometimes consumers can have received a damaged product and it takes a
very long time to exchange.
 Wastage of Time – Searching for a good product online, is not an easy task. It takes time to identify a
good quality product.
 Misleading Review – Fake reviews can mislead the customer. The review is ok but the product is not
good.
 Lacking Physical Verification – Physical verification is not possible, you have to rely on the company
only.
Que 91: Prevention is always better than cure is a well-known saying. You can’t avoid being online but
you can definitely be cautious while doing any online transaction. List down any three precautions that
you must take care of for the same. [CBSE QP 2020]
Answer: Precautions while doing online transactions are
 Use a strong password like mix case, use numbers and special characters. This decreases ability of
automated attacks by trying different character combinations.
 Be cautious not to leave passwords around and do not share them with friends. Never use names of near
and dear ones as passwords.
 Open site on authentic system
 Delete History and cookies while working on public network.
Que 92: Explain any five initiatives taken by the government to promote e-learning. [CBSE QP 2020]
Answer: Initiatives taken by the government to promote e-learning are –
 Launching of NICNET in 1987 – the satellite based computer network
 Launching of TV Channel for education
 Online Learning Web application development
 Launching of NCERT portal that provides online learning resources
 Providing books and question papers in digital format.
Que 93: Which of the following describes e-commerce? [CBSE QP 2019]
(i) Doing business electronically
(ii) Doing business
(iii) Sale of goods
(iv) All of the above
Answer: (i) Doing business electronically
Que 94: Which type of e-commerce focuses on consumers dealing with each other? [CBSE QP 2019]
(i) B2B
(ii) B2C
(iii) C2B
(iv) C2C
Answer: (ii) B2C
Que 95: Online shopping has become a craze these days. Write any two benefits of it and name anyone
popular shopping website. [CBSE QP 2019]
Answer: Online shopping is useful in many situations. Some of the situations are :
 The customer does not have enough time to visit a store and purchase goods.
 The store where you will get what you need may be very far off.
 The money spent on traveling to the store, parking the car, etc., is much more than overhead if any in
online shopping.
 The product you may require is not available at your market.

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  If you want to send a product to your friend; you can do online shopping and provide the receiver’s
address. You save your time and energy for delivery of the product to your friend’s house located in a
different city.
 You do not have time during the shopping hours. You can do online shopping from your office, home, a
friend’s place, anywhere, any time. Thus there are no fixed shopping hours.
 Online shopping also has bargain offers for customer delight.
 Due to the review facility, you can also know about the popularity of the item you are purchasing.
Popular Online Shopping Websites are – amazon.com, flipkart.com, meesho.com, etc.
Que 96: Write any three challenges being faced by the Government in digitizing India. [CBSE QP 2019]
Answer: Three challenges being faced by the Government in India are –
 Automation of all headquarters and district office’s
 Launching of Government web portal
 Creating awareness in Citizen of India
 Crating awareness about ICT in citizen of India
Que 97: What is Web Application? Explain the different phases involved in Web Application
development. [CBSE QP 2019]
Answer: A web application is a program that is stored on a remote server. It is online and is delivered over the
Internet through a web browser interface.
Phases in Web Application Development:
1. Requirement Definition Phase: In this phase problem is identified for which the web application is to be
developed. Identify the scope of the problem
2. Design Phase: The focus is on “how” the application is to be designed.
3. Implementation Phase: Create backend database, frontend and the connectivity between them.
4. Testing Phase: Test the complete application (Front-End and Back-End) with multiple sample sets of data.
Que 98: Online shopping is an e-commerce application where the customer can purchase goods over the
Internet. There are several websites where the customer can go for online shopping. Select from the
options given below which of the following is not an online shopping website: [CBSE SQP 21]
a. snapdeal.com
b. myntra.com
c. coursera.org
d. infibeam.com
Answer: c. coursera.org
Que 99: ________ are real time lectures, where users participate, may ask questions, and get their queries
answered. [CBSE SQP 21]
a. Interactive tutorials
b. Video tutorials
c. Power Point Presentation
d. Webinars
Answer: c. coursera.org
Que 100. There are four main phases of development a Web Application Project.
Statement 1: The scope of the application is decided in the first phase.
Statement 2: The data connectivity is established between the Front-End interface and Back-End Database in
the implementation phase.
Select the correct option:
a. Only Statement 1 is correct
b. Only Statement 2 is correct
c. Both Statement 1 and Statement 2 are correct
d. None of the above statements are correct
Answer: c. Both Statement 1 and Statement 2 are correct
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Que 101: Reeta is going to her aunt’s house to spend her vacations. To book her rail tickets online she
needs to create new account on the reservation portal. Which of the following is NOT a correct step to do
the same?
a. Sign up on the reservation portal.
b. Fill the registration form.
c. The fields marked with a star (*) are optional.
d. Click the submit button after filling the form.
Answer: c. The fields marked with a star (*) are optional.
Que 102: Read the following statements carefully about E-governance
i. It is the use of electronic tools for governance.
ii. It has decreased the transparency in the system.
iii. E-governance empowers the citizens socially and economically.
iv. It enables citizens to access information after paying money.
Choose the correct option from the following:
a. Both i and ii are correct
b. Both ii and iii are correct
c. Both i and iii are correct
d. Only iv is correct
Answer: c. Both i and ii are correct
Que 103: Rajat is compiling a detailed list with a clear description of application features of his project
and recognizing the limitations that are placed on the project. Out of the given options choose the phase
of the project in which Rajat is currently in:
a. Requirements Definition Phase
b. Testing Phase
c. Implementation Phase
d. Design Phase
Answer: a. Requirements Definition Phase
Que 104: Mr. Amit wants to go for a business trip. He is thinking of booking a flight. [CBSE SQP 22-23]
(a) Name any one site which he should browse for booking an air ticket.
(b) Give any one benefit of online reservation to Amit?
(c) What are the precautions to be followed while performing online transactions?
(d) Give any one advantage to the company providing online reservation?
Answer: (a) makemytrip.com (or any other reservation site)
(b) Convenient, time saving (or any other benefit)
(c) (i) Make a password complex like mix case, use numbers and special characters.
(ii) Be cautious not to leave passwords around. (or any other precaution)
(d) (i) Requires Less Staffing
(ii) No Spatial Restrictions
(or any other benefit)
Que 105: What do we mean by scope of a project? [CBSE SQP 22-23]
Answer: The focus is on “what” the application must do. Recognizing the limitations that are placed on the
project.
Que 106: Roma is booking a railway ticket using an online ticketing website makemytrip.com. When she
reached to catch the train she found that she left the ticket at her hotel. What should she do? [CBSE SQP 22-23]
(a) she can’t board the train
(b) she should book a new ticket at station
(c) she should go back and get the ticket
(d) She can download the e-ticket from the website.
Answer: (d) She can download the e-ticket from the website.
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Que 107: Mention any two modes of payment during online shopping [CBSE SQP 22-23]
Answer: Different modes of payment are – credit card, debit card, Net Banking, Cash on Delivery or e-gift
voucher. [Any two]
Que 108: This website provides high quality online courses for free, in collaboration with various
universities across the globe. Which is this website? [CBSE SQP 22-23]
(a) coursera.org
(b) khan academy
(c) w3schools.org
(d) cbse.nic.in
Answer: (a) coursera.org
Que 109: The Phase of application development that involves creating a database and writing code is
called___________. [CBSE SQP 22-23]
Answer: Implementation Phase
Que 110: This website includes sites of different states and union territories of India, sites of government
departments like judiciary and legislature. Which is this website? [CBSE SQP 22-23]
(a) goidirectory.nic.in
(b) godirectory.nic.in
(c) indiagov.in
(d) india.gov.in
Answer: (a) goidirectory.nic.In
Que 111: Which website should we search for the list of NCERT e books? [CBSE SQP 22-23]
Answer: http://www.ncert.nic.in
Que 112: Name any one central initiatives for e-governance. [CBSE SQP 22-23]
Answer: NICNET – the national satellite-based computer network.
Or
District Information System of the National Informatics Centre (DISNIC) program to computerize all district
offices.
Que 113: Which of the following is not a characteristic of a project? [CBSE SQP 22-23]
(a) Project has a beginning and an end.
(b) The extent of the project is defined.
(c) Project has no boundaries.
(d) Project requires finite resources
Answer: (c) Project has no boundaries.

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