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Fundamentals of Communication Notes

Communication is the process of exchanging information and ideas to achieve understanding, forming the foundation of relationships. It encompasses verbal and non-verbal forms, involving a sender, message, encoding, channel, receiver, decoding, feedback, and potential noise. Effective communication is crucial for trust, teamwork, decision-making, and overcoming barriers such as physical, language, psychological, cultural, organizational, and perceptual challenges.

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38 views2 pages

Fundamentals of Communication Notes

Communication is the process of exchanging information and ideas to achieve understanding, forming the foundation of relationships. It encompasses verbal and non-verbal forms, involving a sender, message, encoding, channel, receiver, decoding, feedback, and potential noise. Effective communication is crucial for trust, teamwork, decision-making, and overcoming barriers such as physical, language, psychological, cultural, organizational, and perceptual challenges.

Uploaded by

bajoriaprashasvi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Fundamentals of Communication

Definition of Communication
• Communication is the process of exchanging information, ideas, thoughts, or feelings between
two or more individuals to achieve understanding and meaning.

• It allows humans to share emotions, express opinions, and coordinate actions effectively.

• Communication includes listening, observing, reading, and understanding body language.

• It acts as the foundation of all relationships—personal, academic, and professional.

• In simple terms, it means transferring a message from one mind to another with mutual
understanding.

Forms of Communication
• Verbal Communication: Involves the use of words and language—spoken or written—to convey
messages.

• It includes conversations, meetings, speeches, or written communication like letters or emails.

• Sub-points: Oral Communication (speaking directly), Written Communication (emails, letters,


reports).

• Non-Verbal Communication: Exchange of messages without words through body language, facial
expressions, gestures, and tone.

• Sub-points: Facial expressions, gestures, posture, eye contact, and appearance.

Process of Communication
• Sender: The person who initiates the message.

• Message: The core idea or information being shared.

• Encoding: Converting thoughts or ideas into words or symbols.

• Channel: The medium or method used to transmit the message.

• Receiver: The person for whom the message is intended.

• Decoding: Interpreting or understanding the sender’s message.

• Feedback: The receiver’s response that confirms understanding.

• Noise: Any interference that disturbs message clarity (like distance, poor signal, or emotions).

Importance of Communication
• Foundation of relationships and trust among people.

• Essential for business and teamwork.

• Helps in decision-making and planning.


• Promotes clarity and reduces confusion.

• Enhances leadership, motivation, and productivity.

• Aids in conflict resolution and personal growth.

Barriers to Effective Communication


• Physical Barriers: Noise, distance, poor equipment.

• Language Barriers: Complex or unfamiliar language.

• Psychological Barriers: Emotions, stress, or attitude problems.

• Cultural Barriers: Differences in beliefs and customs.

• Organizational Barriers: Poor hierarchy or structure.

• Perceptual Barriers: Misinterpretation due to bias or assumptions.

Principles of Communication (7 C’s)


• Completeness: Message should have all necessary details.

• Conciseness: Be brief yet complete; avoid unnecessary words.

• Clarity: Use simple and clear language.

• Correctness: Ensure accuracy in grammar and facts.

• Consideration: Be empathetic and respectful.

• Concreteness: Be specific and factual.

• Courtesy: Use polite language and positive tone.

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