RESUME
Sunitaa Jha
Plotno-71,Sharda Colony
New Kanchanpur Adhartal
482004 Jabalpur MP
MOBILE:+919685252000
MAIL:[email protected]
CAREER OBJECTIVE:
To secure a challenging and rewarding role that leverages my skills, experience, and
qualifications, offering opportunities for growth, learning, and meaningful contributions to a
dynamic organization .Summary:
Senior Accountant/ Admin/Personal Assistant, RAITANI GROUPS (January
2025 - Present)
Manage financial operations, including accounting, and forecasting
Lead and mentor accounting team members
Back Office Incharge & Marketing Manager, PEARL AVENUE ( (July 2024 -
December 2024)
Managed back office operations, including administration, finance.
Developed and implemented marketing strategies to drive business growth
Admin Accountant, Cashier, MRD Enterprises (August 2020 - May 2024)
Managed financial transactions, including accounts payable, accounts receivable, and payroll
Coordinated administrative tasks, including office management and HR
Cashier, Accountant, Royal Developers (May 2016 - May 2020)
Managed financial transactions, including accounts payable, accounts receivable, and payroll
Front Office Incharge, Receptionist, Royal Developers (May 2012 - April 2016)
Managed front office operations, including customer service, reception, and administration
Sales Incharge,&Back Office Assistant Sunil Agrawal and Associates (NOV 2009
-DEC 2011)
Lead sales efforts and achieved targets
Developed and maintained strong relationships with clients.
Customer Service Officer, Telecom sector (Reliance, Idea, Airtel, &
Vodafone) (March 2004 - September 2009)
Provided exceptional customer service and resolved queries
Developed strong analytical and problem-solving skills
Handle cash, credit and debit transaction securely and efficiently, Transaction
petty cash. Receipt &Payment Entries, Journal Entries, Bank Book Sale and
purchase, Bill entry and preparation, GST&TDS deduction & working and
online/offline payment of monthly.(RTGS,NEFT ,through net Banking).
Handle day to day accounting activities including coordinating with CA office
and banks also , prepare cash reports sales reports and follow up with clients
Managed office administration work also .
Monitoring daily activities, maintaining daily / weekly and monthly report
.Maintain the record of site visit and keep records of every customer for
follow up Fixing Appointments with corporate clients and generates
the business.Handling Phone calls, emails, and walk-in-customers Coordinating
meetings appointments and Events.Monitoring the attendance of staff &
advisors.Preparing the reports of commission Handling telephonic /all walk-in
customers queries.
Overseeing day-to-day operations, ensuring smooth workflow, and maintaining a
work Environment Assisting with recruitment, employee on boarding, and benefits
administration.
Arranging travel & accommodations ,and expenses reports Ordering office supplies
,managing inventory ,and ensuring adequate resources.Completing tasks and
projects as assigned by management.
JOBDESCRIPTIONOFTELECOM
Working as a Sales and VAS executive to achieve target and
Promote VAS offers to customer for generate revenue for Store.
Also working as a Cashier to handle all the Cash Activity and
Bill payment ,also managing the Quality of Store with Roll Out
and Quality Team and assure Audit for Cleanliness, Hospitality,
Accuracy, Maintenance, Process Adherence and Speed of
Service.
Greet and receive customers in welcoming manner, engage with
them to understand their requirement and advise customers by
providing information on products.
Drive sales through the engagement of customers and influence
their buying decision through suggestive selling by building
their confidence.
Execute all customers experience guidelines and protocols that
are set by the Retail leadership in order to provide a
differentiated level of service.
Close deals, understand &handle queries and complaints of the
customers and address With the right solutions.
Maintain effective communication throughout the store and
communicate customer experiences and feedback to sales
manager.
ACADAMICQUALIFICATION:
Bachelor in Arts from RDVVJabalpur.
DCA from MCRVVP Bhopal.
Diploma in Fashion Designing (IEC)
Higher Secondary from MP Board.
High School from MPBoard.
PERSONALDETAILS:
Date of Birth : 5th Jan-1984
Husband’s Name : NaveenN.Jha
Marital status : Married
Language : Hindi,English.
PERSONAL & PROFESSIONAL SKILLS:
Everything is possible by hard work and dedication
Hard working and enthusiastic Quick learner. Highly flexible and
Positive attitude. Self motivated, Goal oriented &Good interpersonal
skills. Ability to manage multiple tasks in an easy way. Ability to
co-ordinate with different department .Readily accept and achieve
assigned targets. Capability to learn and Implement new skills.
DECLARATION:
The information above istrue to the best of my knowledge and will be
supported by facts and when required.
Date:
Place Sunitaajha
