Core
Competen
cies
Competen
A Competencycies
is a reliable measurable,
relatively enduring(stable) characteristic of a
person, team or organization that causes and
statistically predicts a criterion level of
performance.
ØCompetencies include the collection of
success factors necessary for achieving
important results in a specific job or
work role in a particular organization
Idea
Generation
ØWhile the general idea of core
competency has been around for a
number of years, the process of core
competency was first defined by C.K.
Prahalad and Gary Hamel in 1990.
Types of
Competencies
Threshold Differentiated
They are the They Statistically
Characteristics Differentiate
which any job Superior from
holder needs to average
have to do that performers.
job effectively . These are the
These distinguish characteristics
people who can which are not
do the job from there in average
those who can
What is
Competency
It is
Mapping
about identifying
preferred behaviors and
personal skills which
distinguish excellent and
outstanding performance
from the average. A
Competency is the
ingredients (skills,
knowledge, attributes and
behaviors) that contribute to
Competency Mapping : Flow Chart
Job
Description
Role
Clarification
Competencies
reqd. for the Job
Competencies a
Job Holder has
Competency
Mapping
Bridging the
Competency Gap
Methods to Identify Competencies
n In Basket Exercises
n Stress Interviews
n Focused Behavioral Event Interview
n Presentation Vision / Strategy Speeches
n Leaderless Group Exercises
n Role Play
n Business Games
n Structured Group Discussion
n Psychometric Tests
n Case Studies
n Peer Coaching & Counseling Exercises
Compone
nts
Components of
Competencies
Natural ability that prepares the
Aptitude
person to fulfill the
s
responsibilities
Way of thinking or behaving
Attitudes needed to fulfill the
responsibilities
Acquired ability or experience
Skills needed to fulfill the responsibilities
Information and understanding
Knowledge needed to fulfill the responsibilities
The Behavioral Iceberg
Observable
Behavior
Aptitudes
Competenci
Attitudes / Traits
es
Skills
Knowledge
Competency Clusters
Business Knowledge
Customer Focus
Communication
Result Focus
Leadership
Proactivity
Innovation
Collaboration
Stamina & Adaptability
Conceptual Thinking
Benefits of Competency Framework
Recruitment
& Selection
Job Design Performanc
& Grading e
Managemen
Career Succession
Pathing Planning
Training &
Potential Developme
Assessment Reward nt
Managemen
t
Competenc
2y Modelling
Benchmarking Stages: -
How
What
Criteria
Criteria
Measures of superior The study of the
performance are: - processes, materials,
such as; lowest cost equipments and
per unit, fastest cycle human resources the
time, highest quality, best performing
largest profit margin organizations use to
of best performing
Steps in
developing a
valid
competency
Source: - Handbook by Lance A. Ber
The steps to develop a
competency model
are: -
•Define performance
criteria.
•Analyze criterion
sample.
•Collect data.
•Develop competency
model.
•validate competency
METHODS TO
COLLECT DATA
Validate
Competency
Model
Concurrent validation
Cross validation
Predictive validity
THANK YOU !!!