ORGANIZATION CULTURE
ABDULLA SALEEM HAROON I08001873
ORGANIZATION CULTURE
Organizational culture is the behavior of humans who are part of an
organization and the meanings that the people reach to their actions
How organization Culture is created
First, founders hire and keep only employees who think and feel the way they do.
Based on founders vision
Second, they indoctrinate and socialize these employees to their way of thinking
and feeling.
The founders own behavior acts as a role model that encourages employees to
identify with them and thereby internalize their beliefs, values, and assumptions.
When the organization succeeds, the founders entire personality becomes
embedded in the culture of the organization.
Organization cultural dimensions
All the organization cultures are based on
Engagement
Credibility
Accountability
Types of cultures in an organization
Authoritarian culture
There is centralization of power with the leader and obedience to orders and discipline are
stressed. Any disobedience is punished severely
Participative culture
Participative culture tends to emerge where most organizational members see themselves as
equals and take part in decision-making.
Mechanistic culture
The mechanistic culture exhibits the values of bureaucracy
Organic culture
authority hierarchy, departmental boundaries, rules and regulations
Sub culture and dominant culture
Each department of an organization may have its own culture
Benefits and importance of Organization
Culture
Strong culture is a talent-attractor
Strong culture is talent-retainer
Strong culture engages people
Strong culture creates energy and momentum
Strong culture changes the view of work
Draw backs of organization culture
Barrier to Change
Barriers to Diversity
Barriers to Acquisition and Mergers
How employees learn culture
Stories
Rituals
Material symbols
Language
Ways to keep organization culture alive
Selection
hiring of people who have values consistent with those of the organization
Top management
The actions of top management, what they say and how they behave, establish
norms that filter down through the organization
Socialization
New employees are not fully indoctrinated in the organizations culture.
Socialization process that perpetuates culture is the way it is handed down from
generation of employees. Newcomers learn the culture through organizational
socialization
CISCO Organization Culture
Customer based culture
work culture
If a Cisco employee wanted the top management support for an innovative idea,
he had to discuss the idea with an employee decision-making team and get its
assent. If the decision-making team accepted the idea, the top management
gave the green signal.
Southwest Airlines
Building relationships
Artifacts
Thriving under pressure