Anny Nurbasari
Chapter 8
Digital and Alternative
Marketing
Chapter Objectives
What is digital marketing?
How has the transition of Web 4.0 affected the field of marketing
communication?
How can e-commerce programs and incentives build a stronger
customer base and overcome consumer concerns at the same
time?
How do mobile marketing systems enhance digital marketing
programs?
What digital strategies do marketing professionals employ?
What type of web advertising can companies use to reach
consumers?
What is search engine optimization strategy?
Digital Marketing
It combines all of the components of e-
commerce, internet marketing, and mobile
marketing.
It includes anything with a digital footprint.
E-Commerce
Anny Nurbasari
E-Commerce
If focuses on selling goods and services over
the internet.
It involves both business selling to consumer
B2C and business selling to business B2B.
Characteristic of Successful E-
Commerce Site
Consumer centric design
Consistent customer experience
Drill down search
Channel integration
Brand engagement
Customer interaction
Customization and personalization
Online and offline marketing
Search engine optimization
Shopping cart abandonment strategies
Consumer centric design
Consistent customer experience
Drill down search
Channel integration
Brand engagement
Customer interaction
Customization and personalization
Online and offline marketing
Shopping cart abandonment strategies
Attributes Affecting Retail Outlet Selection
Outlet Image
Bricks-and-Mortar Image
17-19
Attributes Affecting Retail Outlet Selection
Outlet Image
Online Image
17-20
Mobile Marketing
Mobile Marketing
It involves various forms of marketing on all
mobile cell phone devices, although the
movement is toward smartphone and
tablets.
Types of Mobile Marketing
Display ads
Search ads
Video advertising
Text message
In-app advertising
QR codes
Geo-targeting
Digital Strategies
Digital Strategies
Interactive marketing
Content marketing
Location based advertising
Behavioral targeting
Video tactics
Blogs and newsletter
Email marketing
Interactive marketing
Click icon to add picture
The development of marketing program that creates interplay between
consumers and business. The programs feature two way communication and
customer involvement including award prize, branding, build loyalty, collect
personal data, generate sales, offer incentive .
Content Marketing
It tries to cultivate an attitude
of giving, gain trust, identify
your one word brand, define
your ultimate vision, choose
the communication channel.
Content marketing includes
information and solution,
authentic, shareable content,
integrate content, update
consistently.
Location Based
Advertising
Geo targeting involves reaching customers where they
are located by contacting their mobile communication
devices.
Behavioral Targeting
It utilizes web data to identify
the potential customers based
on pages a person visits on the
internet, keywords searches or
content read, and past visitors
to a site.
Video Tactic
Advertising on video, posting Click icon to add picture
broadcast video ads, producing
informational video, product
review
Blog and Newsletter
Online musing that cover a
wide range of topics.
Web Advertising
Web Advertising
Banner advertising-widget
Offline advertising
Banner Advertising
Widget-mini application embedded in a banner ad. It provides individuals
personalized access to web information or functionality from any device
connected to the internet.
Search Engine
Optimization
The goal of search engine optimization is to increase the
chances a company’s brand will emerge when individuals
type in particular search words.