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Understanding the Deming Cycle (PDCA)

The document provides an overview of the Deming cycle (PDCA cycle) for continuous quality improvement. It discusses the history and origins from Walter Shewhart and W. Edwards Deming. The four steps of the cycle are then defined: Plan, Do, Check, Act. An example from Toyota is given to illustrate applying the Deming cycle to address customer complaints about faulty plastic buttons by testing alternative plastic sources.

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Muhammad Irshad Khan
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102 views18 pages

Understanding the Deming Cycle (PDCA)

The document provides an overview of the Deming cycle (PDCA cycle) for continuous quality improvement. It discusses the history and origins from Walter Shewhart and W. Edwards Deming. The four steps of the cycle are then defined: Plan, Do, Check, Act. An example from Toyota is given to illustrate applying the Deming cycle to address customer complaints about faulty plastic buttons by testing alternative plastic sources.

Uploaded by

Muhammad Irshad Khan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

PRESENTATION ON DEMING CYCLE

JUNAID HABIB
MS120182067
BBA 8TH (S)
OUTLINES
• DEMING CYCLE (PDCA)
• HISTORY(OVERVIEW ABOUT SHEWHART AND EDWARD DEMING )
• PLAN
• DO
• ACT
• CHECK
• Q&A
DEMING CYCLE
• The deming cycle is a continuous process of quality improvement and is
define as
“a set of four logically connected repetitive(continuous) steps, plan, do,
check, act, that helps in continuous quality improvement and learning”
The deming cycle is also known as PDCA cycle or PDSA cycle and is the
alternative version of shewhart cycle.
• HISTORY:

• Dr. Walter
Shewhart(statistician and
physicist)

• first proposed analysis of


quality improvement.

• Consider as father of
PDCA.
• William Edwards Deming(an America
engineer, statistician, professor, and
management consultant.)

• Years later inspired by shewhart idea.

• Develop deming cycle model into Learning


and improvement of cycle
PDCA
PLAN
Define and identify the existing problem(goal) we want to achieve.

Define priorities of what needs to be improved.

Design a strategy or a method to do it.


DO
Now its time to put plan into action.

During execution you should collect data so we can monitor the process
and measure the result.

Record them whether they are positive or negative


CHECK
Analysis the result obtained.

Choose and use the right metrics.

Find out what worked and what didn’t(identify problems or failures in


process which can be adjusted later).
ACT(adjust)
It represents the actions to be implemented to correct the failures detected
in previous stage.
At this stage there are two outcomes,
If the expected result was achieve.
If the result was below expectations, it should be analysis in order to find
new solutions.
EXAMPLE(TOYOTA)

PLAN:
o customers are complain about constant failure of plastic button on dashboard
o our goal is fix the problem
o planning involves in gathering necessary information like plastic source
o you planned out plastic source from different source form a different provider
DO
o we start a set of trials runs of manufacturing the plastics buttons with plastic sourced from different vendors.
o We do this on small scale and do not disturb the existing process.

CHECK:
o We find out buttons manufactured from current supplier of plastic have high chance of deformation and
failure form test run.
o We find out that buttons produced from a different vendor fits your requirements
o We decide to use a different plastic vendor for all assembly lines
ACT
o You start using plastic sourced from a different vendor for manufacturing
your buttons on the main assembly lines and the number of complaints on
faulty buttons to decrease drastically.

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