• Name : Rutika Lagade
• Class : FYBAF A
• Subject : Business communication
• Submitted to:Deepika Arora
Non- verbal
communication
Introduction
• Nonverbal communication is the
transfer of information through the
use of body language including eye
contact, facial expressions, gestures
and more.
• For example, smiling when you
meet someone conveys
friendliness, acceptance and
openness.
Importance of non-verbal
communication
• Nonverbal communication is important because it gives us
valuable information about a situation including how a
person might be feeling, how someone receives information
and how to approach a person or group of people. Paying
attention to and developing the ability to read nonverbal
communications is an invaluable skill you can leverage at
every stage of your career.
Types
Body language
Posture
Gestures
Expression
Dress And Grooming
Types
Space and proximics
Auditory signals
Touch or haptics
Silence
Visuals
Characteristics of non verbal
communication
• Non-verbal communication is used to
perform specific functions
• Non-verbal codes are used to
establish and maintain interpersonal
relationships
• Conveying emotions we may be
unwilling or unable to express
• Identity management
• It involves sign of language, symbols,
pictures
• It provides scope for feedback
How to improve non - verbal
communication skills
• Nonverbal communication is a rapidly flowing back-
and-forth process that requires your full focus on the
moment-to-moment experience. If you’re planning
what you’re going to say next, checking your phone, or
thinking about something else, you’re almost certain to
miss nonverbal cues and not fully understand the
subtleties of what’s being communicated. As well as
being fully present, you can improve how you
communicate nonverbally by learning to manage stress
and developing your emotional awareness.
Conclusion
So, upon knowing the facts and reasons about importance
of non-verbal communication, we should take
consideration both verbal and non-verbal equally while
communicating in our daily life. Our every day success
depends upon our capability to communicate effectively,
both verbally and non-verbally. Non-verbal communication
actually defines our interactions and our relationships with
others, and portrays physical and psychological well-being
of a person. To sum up, these indicates that non-verbal
communication is also equally important to verbal
communication in this world
Thank You