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Leadership and Management in Public Service-2

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0% found this document useful (0 votes)
14 views26 pages

Leadership and Management in Public Service-2

Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd

BY

EL DAN MANYA
08098242443 / 08023338952
mmillimisse6@[Link]
Introduction
 Definition of Leadership
 Attributes of a Leader
 Differences between management skills
and leadership skills
 Being a Leader
 Holistic Communications
Leadership is the ability to influence others, with or
without authority.
All successful endeavours are the result of human
efforts; thus, the ability to influence others is a
derivation of:-
 Interpersonal Relationship
 Effective Communications
 Conflict Management
 Problem solving
Autocratic:
◦ Leader makes decisions without reference to anyone
else
◦ High degree of dependency on the leader
◦ Can create lack of motivation and alienation
of staff
◦ May be valuable in some types of business where
decisions need to be made quickly and decisively
Democratic:
Encourages join decision making from different
perspectives – leadership may be emphasised
throughout the organisation
◦ Consultative: process of consultation before decisions
are taken
◦ Persuasive: Leaders takes decision and seeks to
persuade others to follow.
Laissez-Faire:
◦ ‘Let it be’ – the leadership responsibilities
are shared by all where creative ideas are important

◦ Can be highly motivational,


as people have control over their working life

◦ Can make coordination and decision making


time-consuming and lacking in overall direction

◦ Relies on good team work

◦ Relies on good interpersonal relations


Paternalistic:
Leader acts as a ‘father figure’
Paternalistic leader makes decision but may consult
Believes in the need to support staff
Transformational:
◦ Widespread changes to a business or organisation
Requires:

◦ Long term strategic planning


◦ Clear objectives
◦ Clear vision
◦ Leading by example.
◦ Efficiency of systems and processes
Transactional Theories:
◦ Focus on the management of the organisation
◦ Focus on procedures and efficiency
◦ Focus on working to rules and contracts
◦ Managing current issues and problems
 Has the ability to inspire and motivate people to do
more than they would normally do despite obstacles
and personal sacrifice.
 Does not demand attention but commands it.
 Appeals to people’s heart and mind.
 Creates an atmosphere of change
 Articulates a vision for the future that is better than
what exists now.
 The ability to quickly reduce stress.
 The ability to recognize and manage your emotions.
 The ability to connect with others using nonverbal
communication.
 The ability to use humor and play to deal with challenges.
 The ability to resolve conflicts positively and with
confidence
Guiding vision:
Effective leaders know what they want to do,
and have the strength of character to pursue
their objectives in the face of opposition and in
spite of failures. The effective leader
establishes achievable goals.
Passion:
Effective leaders believe passionately in their
goals. They have a positive outlook on who
they are, and they love what they do.
Integrity:
Because they know who they are, effective
leaders are also aware of their weaknesses.
They only make promises they can follow
through.

Honesty:
Leaders convey an aura of honesty in both
their professional and their personal lives.

Trust:
 Effective leaders earn the trust of their
followers and act on behalf of their followers.
Curiosity:
Leaders are learners. They wonder about

every aspect of their charge. They find out


what they need to know in order to pursue
their goals.

Risk:
Effective leaders take calculated risks when

necessary to achieve their objectives. If a


mistake is made, the effective leader will learn
from the mistake and use it as an opportunity
to explore other avenues.
Dedication:
The effective leader is dedicated to his or her
charge, and will work assiduously on behalf of
those following. The leader gives himself or
herself entirely to the task when it is necessary.
Listening:
Leaders Listen! This is the most important

attribute of all, listen to your followers.


Hence,Leadership is the ability to develop a
vision that motivates others to move with a
passion toward a common goal
Management is the ability to organize
resources and coordinate the execution of
tasks necessary to reach a goal in a timely
and cost effective manner
High
Y
( 1, 9 ) ( 9,9 )
9 Country-Club Team
Management Management
Concern for People

5 ( 5,5 )
Organization Main
Management

(1.1 ) ( 9, 1 )
1 Impoverished Authority-Obedient
Management Management X
Low 5 High
1 Concern for production 9
 Listen effectively
 Encourage teamwork and participation
 Empower team members
 Communicate effectively
 Emphasize long-term productivity
 Make sound and timely decisions
 Treat each person as an individual
 Know yourself and your team
 Protect your team
 Have vision, courage and commitment
When a team is operating well the leader and the
members:
 Are clear on team goals and are committed to them
 Feel ownership for problems rather than blaming
them on others
 Share ideas
 Listen to and show respect for others
 Talk more about “we” and less about “I” and “me”
 Understand and use each others know-how
 Know about each other’s personal lives
 Give each other help and support
 Show appreciation for help received
 Recognize and deal with differences and
disagreements
 Encourage development of other team members
 Are loyal to the group, its members, the leader and
the organization
The End

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