Hospitality
Organizational
Management
Bernyl Grace Dormitorio - Panaguiton
Hospitality Management
• It involves overseeing the daily
administrative operations and commercial
task of businesses like hotels, resorts,
restaurants, catering establishments, shops,
casinos, amusement parks and many more.
Hospitality
• it implies warmth, respect and even
protection. It builds understanding and
appreciation among cultures
Hospitality
"Hostis" means stranger or enemy.
Other related words are host, hospital,
hostel and hotel.
Hospitality Industry
• receiving guests in a spirit of
goodwill.
warmth respect
Hospitality
Industry
understanding
protection & appreciation
Hospitality Industry
Important not only to societies - but
to economies, customers and
employees.
Importance of Economy
purchase goods
souvenirs & crafts
Importance of tourism
Economy building of infrastructures
support jobs
Importance of
Customer
Satisfaction
repeat customer
customers service
customer
customer sales loyalty
satisfaction revenue
What is the primary aim of hospitality
businesses?
• provide customers with an
enjoyable experience
Importance to
Employees
• It provides a rewarding career track
for professionals.
• It offers a huge range of
job opportunities.
Hospitality
Management and
Operations
- It is a career path that
typically falls under the
hotels, resorts, and lodging
Hospitality industry.
- It involves overseeing the
Management daily administrative,
operational and commercial
tasks of businesses.
Only concerned within the
Hotel
hotel sector
Management
An umbrella term concerned with
Hospitality different industries like food and
Management beverage, travel, event management,
etc.
It involves the implementation
of resource materials,
equipment, and technology. As
Hospitality an Operations Manager you
Management will be expected to develop and
deliver service or goods to
Operations customers based on their needs.
They provide single
Travel platform for customers to
Agencies (to find, compare , and book
increase your products and services.
bookings)
The relationship between the
An Overview host and guest is referred to
of All Sectors as hospitality.
ACCOMODATIONS FOOD & DRINK HOSPITALITY
RELATED
Bed and Breakfasts Restaurants CONCERNS
Hotels Catering Travel Agents
Motels Bars and Cafe Tour Operators
Hostels Nightclubs Online Travel Agencies
Resorts Tea and Coffee Shops Cruises
Serviced Apartments Car Rental
Casinos
Hospitality The hospitality sector forms part of
the wider service industry and
Management covers a number of key areas,
and Other including accommodation, food and
Hospitality drinks, and parts of the travel and
Careers tourism industry.
F&B FRONT OFFICE MANAGEMENT &
POSITIONS POSITIONS HEADQUARTERS
Waiting Staff POSITIONS
Porter
Bartender General Manager
Front Desk Employee
Restaurant Manager Marketing Manager
Front Desk Manager
Kitchen Staff Sales Manager
Concierge Staff
Revenue Manager
Kitchen Manager Housekeeping Employee
Accounting Manager
Head Chef Housekeeping Manager
Purchase Manager
Room Service
Human Resource
Manager
IT Manager
Typically advertise hospitality jobs
on a variety of platforms,
Best Channels depending on the nature of the role
to Find and the target audience. When it
Hospitality Jobs comes to actually find hospitality
jobs, you need to explore a range
of different channels.
Hospitality Recruitment
Job Boards Agencies
Hotel
Chains
LinkedIn
Find Hospitality
Management Career
Opportunities
1. Begin Your Hospitality Management Career With
Proper Education & Training.
2. Make Sure You Build an Amazing CV.
3. Boost Your Hospitality Management Career Through
Personal Branding.
4. Use Job Boards to Find Hospitality Management Career
Opportunities.
5. Find Your Next Hospitality Management Career Move
Directly
6. Use These Hospitality Management Career Tips for
LinkedIn.
7. Let Recruitment Agencies Help You With Your
Hospitality Management Career.
8. Preparation Before the Job Interview.
9. Tips for During the Job Interview.
10. Network During Your Hospitality Management Career.
Hotel Websites Hospitality management positions are
for Finding always in high demand, which is why it
Hospitality is important to act swiftly and to make
sure you do not miss out on
Management opportunities. One of the best ways to
Jobs find hospitality management jobs is to
actually go through hotel companies
directly.
Using Job If you are hoping to secure a job as
Boards to a hospitality manager, the very first
Become a thing you need to know is where to
Hospitality look.
Manager
A solid marketing strategy is a
Hospitality critical part of any business for the
Marketing purposes of building an influential
Trends brand, attracting new clients and
maintaining their loyalty.
very important to the hospitality
industry, that’s why marketing
Customer managers tend to dedicate a lot of
loyalty time and effort to build brand
awareness and create ongoing
marketing campaigns.
The hospitality industry is competitive,
and businesses need to keep up with
the latest hospitality trends to avoid
The Latest being left behind. Additionally, keeping
pace with the industry as a whole is a
Hospitality
great way to ensure your business
Trends delivers the kind of customer
experience people want and expect.
The hospitality industry is competitive,
and businesses need to keep up with
the latest hospitality trends to avoid
Hospitality being left behind. Additionally, keeping
Technology Trends pace with the industry as a whole is a
great way to ensure your business
to Watch Out For
delivers the kind of customer
experience people want and expect.
What is Hospitality
Technology?
It is the name used to describe a wide range of
IT, e-commerce and similar technology
solutions within the hospitality industry.
- Wi-Fi infrastructure -Mobile
overhauls communication and
- Digital conference automation
facilities -Smart room keys
