Microfinance Loan Products

and Services Training

December 12/2024
  Introduction
 Establishment history of the Siinqee Bank
 Mission, Vision & Values of the bank
 Siinqee Bank Products and Services
Contents  What makes Siinqee Bank unique
 MF loan products and services
 Eligibility criteria for group based loan & ABIL
 Eligibility criteria for MSME,WEDP, Ogeti and Ag.Mach. Loan
 Documents required Pre Loan processing
 Collateral options for MSME, WEDP, Ogeti and Graduate MSME Loans
 Major Targets of One Stop Service Center/OSSC
 Loan Follow-Up and Monitoring
Introduction
 Siinqee Bank share company is the first Bank in the nation to be
grown from Micro Finance institution to a bank under the NBE
directive No. SBB\74\2020 to Provide both Micro Finance and
Banking services to all economic classes of the society in
Ethiopia.
 Siinqee is a social power designated/title/name to Oromo women
to protect their rights, mediate disputes, safeguard their
communities, promote coexistence and cooperation, and bring
about peace and stability. SIINQEE is embodied in the grand
Geda System
 Establishment History of the Siinqee Bank

Licensed as MFI
Under OSHO
1996 As From4 Aug.
NBE 1997
named 23 May 2021 8 Oct. 2021 5 Apr. 2022
Oromia Credit & Decided by Obtained
as Oromia Credit Relicensed by NBE
Saving Rural shareholders to be permission from
and saving Share as a full-fledged
Schemes transformed to a NBE to commence
Company bank
Development bank. banking operations
(OCSSCO) on 4th
Project
August , 1997
Vision and Mission

To be the Leading Bank in Financial Inclusion and

Transformation.

Siinqee Bank is dedicated to provide integrated, inclusive, and

innovative banking and microfinance services through its committed,
dynamic and disciplined employees by deploying state-of-the art
information technology to empower the society and maximize
stakeholders’ value with a special focus to be the financial alternative
and sources of area knowledge with adherence to the spirit of law.
 Values
Socially Responsible Integrity

Innovative Nurturing
Siinqee Bank Products and Services

Conventional Micro Financial service

Banking Service

Digital Banking Services

Siinqee ihsan
(Interest Free
Banking (IFB))

Training and Advisory service

International Banking
Service
Fund Administration Service &
Program /project implementation
 Main objective of the training
 By the end of this training, participants will be able to know clearly understand
key and important concepts of Microfinance Services.
 Participant will able to know the Microfinance Loan products and targets
 The participants will be able to develop Siinqee Bank citizenship & sense of
ownership in their minds.
 The participants will be able to understand the concepts of the polices and
procedures of Microfinance and manipulate their duties effectively.
 The participants will be able to avoid operational irregularities of Microfinance
observed in practice.
 By the end of this training, participants will be able to develop confidence on
their duties as well us on their organization
 What Makes Siinqee Bank Unique?
 Provide both Microfinance and Banking Services to all class of society (Low, middle and high income level)
 Working on poverty reduction and employment creation which contribute to economic growth for
individuals , local, regional and country.
 Ensure financial inclusion by serving the marginalized community by working with Gov’nt, NGO and
Private company(through Microfinance services and Digital Banking)
 The regional government has stake and the bank is responsible to implement government development
strategy and programs.
 Priority was given for Women and Youth and as its name “ Siinqee” indicates Oromo Women Culture to
empower them in economy.
 The bank developed women focused products and services (WEDP, Ogeti, Sebeta Ayyo deposit service etc)
Training and Advisory service to it’s Customers(specially to low level society)
Working with Non-governmental Organization (NGO) to benefit the society
Microfinance Loan Products

• Rural and Urban group-based loans

• Agricultural Based Individual loan (ABIL )
• Micro, Small and Medium Enterprises (MSMEs) &
Graduate MSME loan
• WEDP and Ogeti Loan
• Agricultural Machinery Loan (TractorLoan,Comb,Water pump)
• Siinqee ihsan (Interest Free Banking (IFB))
• Digital Micro Lending – with tele birr &
• Non staff Housing and Employee loan & etc,
 1. Group Based Loan & ABIL

1. Self Organized Group Based Loan (GROUP BASED)

2. Agricultural Based Individual loan(ABIL)
Self Organized Group Based
Loan

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 Definition of terms
Group shall mean 3-10 members that are willingly organized to access group loan
through solidarity group liability principles.
Poor shall mean a person whose economic status is below the poverty line among the
community based on the wealth ranking and evaluation criteria of the area.
 Solidarity Group Liability: shall mean a joint and several liability and accountability
for the loan accessed by group.
Microfinance loans: means all loan products which have a nature of micro financial
services such as solidarity group loans, MSME loans, WEDP loans, Ogeti loan and
other loan products which have similar nature.
Microfinance refers to financial services provided to low-income individuals or groups.
 1. Group Based Loan
• Target groups
• Rural community (men and women)
• Urban dwellers (mainly women)
• Loan Purpose
• Fertilizers, Selected (improved) seeds, Pesticides, Land rent, Irrigation,
Purchase of farm oxen, Goats/Sheep rearing, fattening, Poultry, Diary,
Purchase of non-ruminant animals, different trade, beekeeping,
Photocopier; Mini cafeteria, Shops and mini markets, Purchase of
renewable energy technologies such as solar home system, and others
• Loan Collateral/Guarantee
• Cross guarantee among the group members (severally and joint liability
among the group members).
 Eligibility Criteria for Group Based Loan
 Good character and credit history,
 No outstanding loan from any lending institution, individual lenders,
 Have movable (livestock) and/or immovable(farm land and plants) property in the Ganda
 Economically poor but able to work and productive if financed
 Permanent resident in the Ganda for at least one year
 Renewed" Ganda" Identity or ID Card(for Urban Group Base)
 Physically fit to the intended business
 Age should be greater than 18 years
 Hard working and productive in nature
 Good saving culture and background
 Legally able to make contractual agreement
 Willing to be governed by the rules of group liability (to be severally or jointly liable) for any default in
the group.
 Willing to accept other Siinqee Bank S.C.’s credit and saving policies
 Committed to save compulsory and voluntary savings
 Acquire votes and acceptance of the rest of the group members
Group Based Loan Delivery Procedures
 Branch Staff Select Potential PA/Ganda with Aanaa Administration
 Communicate and submit the assignment letter to the Peasant
Association administration and discuss to arrange meeting.
 Conduct the first Public Meeting(Short briefings about Siinqee
Bank)
 Discussions with the to be Microfinance Loan Customers(those who
decide to join the loan program)
 Then form a loan group(the group size should be between 3-10
members, Be from same village but not from same family, know
and trust each other & etc)
 Just after concluding the 1st public meeting:-
 conduct screening of the prospective customers with the PA
administration at the presence of the elected elders
 In order to identify credit risk level of the group in the group based,
CRO and other responsible staff should apply the five C’s of credit or
lending criteria which are the basic components of credit analysis.
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 These are character, condition, capacity, collateral, and capital
Criteria for Screening Group Based Prospective Customers:

Requirement Mark √ or × on
S/N Particulars (The Five Cs)
level receiving
Character : Honesty, Good credit history, and social
1 Mandatory
acceptance, integrity, sense of responsibility,

Capacity: Good management capacity,

2 Economically active & productive if financed, Mandatory
physically fit to the intended activities,
Capital: Having movable (livestock) and immovable
3 Mandatory
property land for agriculture (rented if not owned)
Condition: Willing to accept Siinqee Bank S.C’s
credit and saving policies, whether the borrowers
4 are new or repeat, Mandatory

Collateral: Cross guarantee among the group

5 Mandatory
members
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Borrowers credit risk level analysis and loan size
determination format
Acceptance of the
Character Capacity Capital
Individual loan
(30%) (30%) (20%) Loan
plan (20%)
Size
(E*max
Good Total
Having . loan
S/ Name of Honesty, management Viable loan (E) out
movable size set
N Borrowers Good credit capacity, purpose, of
(livestock) for the
history and Economically Productivity of 100%
and 1st cycle
social active & loan purposed,
immovable borrow
acceptance productive if Socially acceptable
property er)
financed

1 A 20 15 20 15 70% 17,500
2 B 25 15 20 15 75% 18,750
3 C 30 10 25 20 85% 21,250
4 D 30 20 25 20 95% 23,750
5 E 25 20 30 15 90% 22,500
Grand total 8376
26% 16% 24% 17% 20,750
%
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Maximum Loan Size for Each Loan Cycle
S/No Loan Cycle Maximum loan size per cycle
1 1st Cycle 25,000.00
2 2nd Cycle 30,000.00

3 3rd Cycle 40,000.00

4 4th Cycle 45,000.00
5 5th Cycle 50,000.00
The maximum loan size for group based loan shall not exceed Birr 50,000.00,
even though the client owns a sufficient accumulated compulsory saving
balance that enables him/her to borrow higher than Birr 50,000.
If rural group based borrowers are reached the ceiling they can graduate to
individual loan borrowers and entitled to take up to 1,000,000 based on their
capacity and collateral offered.
Urban group based borrowers can graduate to business loan as long as they
fulfill business loan criteria.
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 Loan Term, Compulsory & Pre loan Savings

S/N Loan type Period Pre loan Monthly Saving

saving
2 Group Based <_1 yrs 5% 100
deducted
1 ABIL <_ 4 yrs 5% 100

 The maximum loan period for all group based loans is one year(≤ 1 year).
 However, the loan period for renewable energy technologies can be extended up to a
maximum of three years or longer based on the type of technology provided;
 The loan term of ABIL loan shall be less than or equal to 4 years
 All Group based members & ABIL are required to save Birr 100 compulsory per month
until the loan is fully repaid as a post loan savings
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 Loan Interest & Service Charges
S/N Product Type Tariffs
I/Rate Application Fee
1 Group Based Loan 17.5% 3% =Min 250
= Max 1,500 deducted
from loan approved
2 ABIL 18 % 3% =Min 500,
=Max 1,500

 10 Birr as membership fee on the 1st cycle of joining the self organized
group and if the client is readmitted after quitting and withdrawing saving
balance
Interest is calculated on the total outstanding balance for the total days in
which the loan balance has stayed at the hand of individual loan clients.
Interest on the loan starts to accrue on the amount and the date the loan is
released (not on the agreement signed date).
 Micro Credit Life Insurance for Group based Loan Customers

1.A loan customer who buys an insurance “loan only” policy, the insurance scheme covers the loan outstanding
balance and matured interest. The insurance premium to be paid for the “loan only” scheme is 2 % of the loan
approved;
2.A loan customer who buys an insurance “loan and additional benefit” scheme, the insurance scheme shall cover
the outstanding loan balance, matured interest as well as additional benefit of money equivalent to the principal
loan amount to the legal heir of the deceased client for funeral ceremony and other related expenses. The insurance
premium to be paid for “loan and benefit” scheme shall be 2.5% of the loan approved;
3.A group based loan customer can also buy “loan only” insurance scheme for the death of either the borrower or
the insured spouse. The insurance scheme shall cover the outstanding loan balance and matured interest in case
of the death of the borrowing client or the insured spouse (who signed as loan guarantor/partner). The insurance
premium to be paid for “loan only” scheme shall be 3% of the loan approved;
4.The client who has bought 3% insurance premium, in case if the borrower and spouse die during the credit period,
the insurance scheme shall settle the outstanding loan and matured interest as well as provide additional benefit
of equivalent amount of the loan to the legal heir of the two deceased family;
2. Agricultural Based Individual loan(ABIL)
 Targets of ABIL:-
 New and existing customers of Siinqee Bank dwelling in rural areas
of the bank's operational area.
 Existing customer shall include those borrowing in group based loan
scheme and wants to borrow individually, and those left the loan
program due to own reasons.
 Loan purpose:-
o Any trading activities which are lawful and socially acceptable;
o Purchase of inputs for agriculture, fattening activities
o Purchase or rent of materials like land, agricultural machines, etc..
o Improved or modern farming activities; vi. Irrigation and etc....

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 ABIL Eligibility Criteria
 Permanent resident of the lending branch Should apply for loan
 Present simple business plan (showing lists and size of items to be
purchased along with purchase price, other expenses related to these items,
amount to be produced, selling price of the product and revenue finally
earned) to determine the loan size.
 Borrowers are required to save a pre-loan saving of 5% of the approved
loan upfront.
 For existing borrower previous accumulated compulsory saving shall be
taken as a pre-loan saving.
 Customers applying for loan shall be those with good credit history and
saving performance.
 The borrowers save Birr 100 compulsory monthly saving on monthly basis
until the final repayment date
 Able to present matching collateral
 all other eligibility criteria of rural group based loan borrowers will apply
here except lending methodology and cross guaranty
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 Loan Size & Collateral Option of ABIL
 Maximum of 200,000 Birr for Second Level Land Certificate (SLLC) collateral,

 Maximum of 100,000 Birr for borrowers who present:-

 Commercial trees including coffee plant, fruit plants, chat plant, eucalyptus tree,
Productive Farm Land Ownership Title (Green-card) and

 Salary guarantee of permanent Government, well-known NGOs, banks & insurance

company employees.

 Maximum of 1,000,000 Birr for borrowers who can present certified urban house as
collateral, bank share certificate and Fixed Time Deposit ( blocked account)

 The loan term of ABIL loan shall be less than or equal to 4 years.

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Micro, Small and Medium Enterprises
(MSMEs) Loan
 Micro, Small and Medium Enterprise (MSME) Loan

Siinqee Bank, as a development supporting hybrid financial institution:

 Gives financing priority to Micro, small and Medium Enterprises that
can contribute to the economic growth, industrial transformation and
the sectors that can create more job opportunities.
 Supporting the export sector as well as produces raw materials or
products that can substitute imports shall be Siinqee Bank’s priority
sectors for financing.
Definition of Micro, small and Medium Enterprise
An enterprise engaged in the Manufacture sectors (Micro,Small,Medium)
a) Micro Enterprise: An enterprise that can employ up to 5 individuals and where the
investment in equipment does not exceed Birr 100,000.00.
b) Small Enterprise: An enterprise that can employ 6-30 individuals and where the
investment in equipment made is greater than Birr 100,000.00 but does not exceed Birr
1,500,000.00.
c) Medium Enterprise: An enterprise that can employ greater than 30 individuals and
where the investment in equipment made is greater than Birr 1,500,000 but does not
exceed Birr 2,000,000.00.
 An enterprise engaged in the service sectors
a) Micro Enterprise: An enterprise that can employ up to 5 individuals and where
the investment in equipment does not exceed Birr. 50,000.00.
b) Small Enterprise: An enterprise that can employ 6-30 individuals and where the
investment in equipment made is greater than Birr 50,000.00 but does not exceed
Birr 500,000.00.
c) Medium Enterprise: An enterprise that can employ greater than 30 individuals
and where the investment in equipment made is greater than Birr 500,000 but does
not exceed Birr 1,500,000.00;
 Technical and Vocational Schools Graduates,
Colleges and Universities Graduates,
Other unemployed youths or business persons
living in rural or urban Oromia region areas of the
MSME Loan
bank’s operational area who are established in one
Customer
of the following formal business entity i.e.
Targets Cooperatives, Sole proprietorship, Partnership,
Share Company and Private Limited Company
are the primary targets of Siinqee Bank.
 Major MSMEs’ Loan Eligibility Criteria

 Permanent resident of the operational area of the lending branch,

Able to present renewed ID from Ganda.
Free from any non-performing loans,
Age should be greater than 18 years.
Willing to save the required pre-loan saving
 i.e. willing to save 10% of the loan request as a pre-loan saving and abstain to withdraw
until the loan is fully repaid.
Viable business plan or project proposal,
Credit worthy/value and lawful business,
Able to make legal contract,
 Major MSMEs’ Loan Eligibility Criteria Cont…

 Good character including the clients credit history (if any), household stability and support as well as
attitude towards credit repayment.
Good management competencies.
MSME Certificate and Renewed Business License.
 Appropriate working and sales outlets.
Job related experience and skills
Willing to present matching collateral or guarantee.
Willing to present financial statement prepared by legally authorized accounting firm but for loan
requests greater than Birr 5 million Audited financial statement prepared by legally certified auditing
firm is mandatory (for existing & New MSMEs); and
Willing to accept other Siinqee Bank’s credit delivery policies and procedures .
 Required Documents as side of Customer

 Credit Application: The loan application should be stamped and signed by the chair person in case
of cooperatives and in case of Share Company, Plc, Partnership and sole proprietorship it should be
signed by the General Manager.
Pre-loan saving: borrowers are required to save 10% of the loan request as a pre-loan saving block
account letter.
MSME Certificate ,if New MSME JOB less letter from concerned body and Renewed
Business License if Exist.
Registered Name of business Licensed by Trade and economy bureau.
Renewed Business/Investment License: All MSMEs (Cooperatives, S.C., PLC, Partnership and
Sole proprietorship) shall be required to present renewed business license for the period the loan is
requested.
 Required Documents as side of Customer cont…
 Business Plan : Feasible business plan All contents of the business plan should be recorded and
posted properly.
Evidences of Working Premises: The working premises can be either rented, owned, provided by
the municipality or other source. If rented, the rental agreement or if provided by municipality
temporarily ownership certificate or if it is from other source ownership certificate should be
presented.
Marriage certificate evidences for all MSME members.
Members renewed Identity Card and his or her spouse if married
Evidences of Skill or Experience: Operators or member/s should have experience, skill or training
of the job that the MSME has planned to undertake. The evidence that certifies the skill/experience
becomes more important especially, if the job is technical and requires special skill
Required Documents as side of Customer cont…

 Registered Memorandum and Article of Associations (for all types of

business including cooperative MSMEs excluding Sole proprietorship)
 Financial statement prepared by legally authorized accounting firm; but for

loan request greater than 5 million Audited financial statement prepared by

legally certified auditing firm is mandatory (for existing MSMEs);
 Tax payer registration certificate , Tax clearance and CIS(Credit information

system) of the loan applicant of MSME it self and also the MSME
chairperson and his/her spouse, the guarantor and his/her spouse, if any
Required Documents as side of Customer cont…

Collateral or guarantee letter.

 Pro-forma invoice, if applicable.

 Insurance agreement for loan collateral (right after the loan is approved), if

the approved loan amount is greater than Birr 200,000 and if the collateral
pledged is house/building.
 Photo graph of Collateral(Minimum of 3 all side)
 Major Activities in One Stop Service Center (OSSC)

 Organizing, screening and training of MSMEs at One Stop Service Center (OSSC).
Mobilize deposits of at least 100% of their MSMEs’ annual loan budget.
Identify skill gaps of the operators and facilitate technical training that is to be provided by
TVET before the operators start the operation.
Accept loan applications and business plan.
Submit the loan documents of these clients to the lending branch.
Facilitate working premises and sales out lets and provide business license to MSMEs
Support enterprises in book keeping and account records.
 Facilitate market linkages and identify potential markets for the MSMEs.
Conduct loan follow up and supervision in permanent schedule
Regularly follow the status and identify threats that may endanger the success of the
Women Entrepreneurship Development program
(WEDP) Loan
Women Entrepreneurship Development program Loan (WEDP)

 WEDP loan is intended to enhance women owned businesses or entrepreneurs.

 The main targets are businesses owned with good entrepreneurship knowledge and skills
established as one of the following business entities i.e. sole proprietor, Private Limited,
Share Companies or partnerships as per the commercial code of the country and are
registered with the concerned body.
 The targeted women can be of different educational background:-
Graduated from Technical Education and Vocational Training (TEVT),
Colleges and Universities &
Other unemployed women running businesses either individually or in an organized form.
 WEDP cont…,
For businesses established by more than two individual, the number of female
should be higher than the number of male and the photo that should be
appeared on the trade/investment license shall be of the female member.
 The applicant should present WEDP ID or Green Card from the concerned
issuing body in the name of the member whose photo is appeared on the
trade/investment license.
 Applying credit seeker should stay in business for at least six months.

NB: All other credit procedures applied on other credit products will work for
WEDP Loan Borrowers.
OGETI LOAN
 OGETI LOAN

 Ogeti loan is intended to enhance women owned businesses or entrepreneurs.

 The main targets are businesses owned with good entrepreneurship knowledge and skills
established as one of the following business entities i.e. sole proprietor, Private Limited,
Share Companies or partnerships as per the commercial code of the country and are
registered with the concerned body.

 The targeted women can be of different educational background,

Graduated from Technical Education and Vocational Training (TEVT),

Colleges and Universities as well as other unemployed women running businesses either
individually or in an organized form.
 Ogeti Loan cont…

 For businesses established by more than two individuals, the number of females
should be higher than the number of male and the photo that should be appeared on
the trade/investment license shall be of the female member.

 Applying credit seeker should stay in business for at least six months.

 Ogeti Loan, will be provided in areas where Siinqee Bank Microfinance credit
service is provided with the same criteria of WEDP Loan except WEDP ID or Green
Card.

• NB: All other credit procedures applied on other credit products will work Ogeti
Loan Borrowers.
 Collateral options for MSME, WEDP, Ogeti and Graduate MSME Loans

• Building Collateral
• Salary Guarantee
• Institutional Guarantee:-Town municipality or Aanaa administration
guarantee letter; and Share Companies,
• Fixed Time Deposit Certificate/Bank Blocked Account
• Motor Vehicles
• Construction machinery
• Agricultural machinery
• Second Level Land Certificate & etc
Agricultural Machinery Loan for Smallholder Farmers
 Agricultural Machinery Loan for Smallholder Farmers

 Agricultural Machinery Loan for small holder farmers is a loan extended in the form
of term loan for the purchase of brand new Agricultural Machineries such as Tractor
with its accessories (Disc plough, Disc harrow, leveler, planter, subsoil, and tractor
Mounted sprayer etc.),Combine harvester, Motor Pumps , Bailer etc.

The agricultural Machineries financed by the Bank are expected to conduct

agricultural operation for both rain fed and irrigation system farming of the applicant
and render rental service.

The loan shall be repaid within a maximum period of five years and the Bank may
provide a maximum grace period of six months.
 Eligibility Criteria Agricultural Machinery Loan
 The applicant shall present copy of land holding certificate to attest he/she/it is engaged in farming activities

Present evidence that the current year land rent is paid.

 The applicant may be required to present legal documents such as trade license, TIN number, if applicable.

 The applicant shall have a minimum of 1 hectare of land (owned or rented,

 If the applicant is a cooperative or union, it shall Present legal personality from the concerned government
organ. Its members shall be farmers and same shall be confirmed by concerned authority. Present minutes of
resolution/decision on the credit request.

 The applicant shall present a letter from Aanaa or Zone or region or Ministry of Agriculture regarding
suitability of the area for mechanization i.e. tractor and combiner operation. Moreover, the letter should state.

The total arable land in the specific wereda/Zone/region in hectares.

 Eligibility Criteria cont…
The applicant shall present a simple business plan showing the repayment capacity of the business.

The applicant farmers/MSME farmers shall make an equity contribution of at least 30% & 10% of
the purchase value of the agricultural Machineries only in cash.

 The equity to be raised shall be deposited at one of the Siinqee Bank’s branch and it will be credited
to the supplier’s account together with the approved loan amount.

 The applicant shall submit proforma invoice for the specific agricultural machinery to be purchased.

Recruit skilled agricultural machinery operator or present testimony document that confirms he/she
can perform the overall farm machinery operation activities.
 Collateral For Agricultural Machinery Loan
House collateral, institutional guarantee (town or Aanaa administration),
second level land certificate, etc.

 In addition, the agricultural machinery to be bought shall be also held as

collateral.

 The applicant shall agree to pay any charges applied as per the terms and
tariffs of the bank.
 Loan Term and Tariff
S.N Product Loan Term Interest Pre Loan saving After loan Credit processing
o Type M .saving fee/Service charge
1 MSME Maximum 1st cycle 15% 10% of Loan 1st cycle 3% of
Up to 5 year & Exist 17% approved Loan ,maximum=30,000
>1 st cycle 3% Loan
Maximum=35,000
2 WEDP Maximum 17% 3% of Loan ,Maximum
Up to 5 year 35,000
3 OGETI Maximum 17% 3% of Loan ,Maximum
Up to 5 year 35,000

4 Ag. Maximum  Up to 12 For Model Farmers

Machinery(Tr Up to 5 year month=14.5% & cooperatives 30%
actor,Combin with grace  13-24 M=14.75 of Approved Loan
er,Loader etc) period of 6  25-36=15 and MSME 10% of
month  37-48=15.25 loan approved
 49-60=15.5
 Above 61 month
=15.75%
 Loan Follow-Up and Monitoring

•Loan Follow-Up and Monitoring,

•Monitor performance to check continued viability of operations

• Make periodic asses of the health of the loans and advances(like profitability, activity
level, and management of the unit)
• Ensure that the bank is earning commensurable benefit in terms of deposit foreign
currency earning and other income sources from the customer,
• Ensure recovery of the installments of the principal and interest in case of term loan
as per the scheduled repayment program,
• . Ensure recovery of the installments of the principal and interest in case of term loan
as per the scheduled repayment program; Identify early warning signals, if. any, and
initiate remedial measures thereby averting loss from possible defaul!
Galatoomaa!