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CentraHub CRM - Auto

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0% found this document useful (0 votes)
34 views18 pages

CentraHub CRM - Auto

Uploaded by

cdilkash
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

1

Welcome to a webinar on

VEHICLE SALES & WORKSHOP MANAGEMENT


2

Table Of Contents  About CentraHub


 Auto Overview
 DMS – Vehicle Sales
 Workshop Management

Copyright © 2024 CentraHub 2


3

Who We Are

Delivering Digital 10K+ Corporate 200+ Skilled


Transformation Clients & 150K+ Workforce
Solutions Users

Quick & Easily Global ICT Award for


Deployable Solutions Presence Emerging Vendor
2017

Out-of-the-Box Certification Reseller ME Award for


Integration with 10+ Programs CRM Vendor of the Year
Global Applications 2018

Deep Vertical Cloud & On - Premise Multi-Lingual


Specific Offerings Models’ Offerings Solutions

Copyright © 2024 CentraHub 3


4

Centra AUTO - Overview

Vehicle Sales Workshop


 Leads and Opportunity Management Management
 Booking
 Test Drive & Vehicle Selection  Servicing, Accidents and Repairs
 Finalization, Allocation & PDI  Estimation & Job Card Processing
 Delivery and Invoicing  Spare Management & Inventory
 Warranties and Claims
 Insurance Claims
Workshop  Invoicing & Delivery
Management
 Booking
 Servicing, Accidents and Repairs
Vehicle Sales
 Estimation & Job Card Processing
 Leads and Opportunity Management
 Spare Management & Inventory
 Test Drive & Vehicle Selection
 Warranties and Claims
 Finalization, Allocation & PDI
 Insurance Claims
 Delivery and Invoicing
 Invoicing & Delivery

Copyright © 2024 CentraHub 4


5

Dealership Management
CAR SALES & DEALERSHIP
MANAGEMENT

LEADS & TEST DRIVE AND FINALIZATION, DELIVERY


OPPORTUNITY VEHICLE ALLOCATION & AND
MANAGEMENT SELECTION PDI INVOICING

1. Sales Lifecycle Stages 1. Test Drive(TD) Vehicle 1. Negotiation and 1. Due Date Tracking
with Campaigns log Discount Authorizations 2. Delivery Checklist
2. Acquisition, Tracking, 2. TD Documentation 2. VIN Number Allocation 3. Invoicing
Supplying & Estimation Tracking 4. Delivery
3. TD Vehicle Fines and 5. Customer Satisfaction
3. Inventory Check & Violations Management
Quotation Management
with Multiple Payment
Terms.
4. Authorizations,
Copyright © 2024
Calendars and Activity CentraHub 5
6

Workshop Management

BOOKING & SERVICING, ESTIMATION & SPARE


SCHEDULING ACCIDENTS & JOB CARD MANAGEMENT &
REPAIRS PROCESSING INVENTORY
1. Availability Calendar 1. Job Requests 1. Quotation & Estimation 1. Stock Management
2. Customer Slot Booking Estimations and Job 2. Customer Approvals 2. Parts Replacement &
Cards 3. Job Card Initiation Requisition
2. Periodic Service (PPM) 4. Work Log and Spare 3. JIT and Parts
Warranty and Service Parts Consumption Procurement
3. Contracts
Car Sales & Dealership Management

Warranties Insurance Invoicing &


and Claims Claims Delivery

1. Manufacturer and 1. Insurance Pricing 1. Customer Invoicing


Extended Warranty 2. Insurance Invoicing 2. Receipts and Credit
Programs Control
2. Warranty Claims 3. Gate pass & Vehicle
3. Warranty Delivery
Copyright © 2024 Reimbursements CentraHub 6
7

Why DMS? – Business Benefits

Have an Eagle's eye view of all your sales and service details

Get all the information you need in one screen/report/dashboard to sell and

service faster.

Easily follow up on actual leads bifurcating Deferred & Invalid leads.

Spend less time digging through spreadsheets and spend more time selling

and servicing.

Automated Survey Feedback mechanism at every stage via Email/SMS.

Close deals faster — whether you’re working at the office or on the road.
CentraHub Copyright © 2024 7
8

quiry Lifecycle By Source ,Classsification and Stage

Copyright © 2024 CentraHub 8


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ealtime Sales Insight by Dealer/Product/Consultant

Copyright © 2024 CentraHub 9


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ealtime Sales Insight by Product/Consultant/Followup

Copyright © 2024 CentraHub 1


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ervices Revenue and Services Pending in One view

Copyright © 2024 CentraHub 1


12

MIS Reports

Copyright © 2024 CentraHub 1


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MIS Reports

Copyright © 2024 CentraHub 1


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MIS Reports

Copyright © 2024 CentraHub 1


15

ervice Revenue by Potential vs. Achieved vs. Loss

Copyright © 2024 CentraHub 1


16

Repeat Repair Job Analysis

Copyright © 2024 CentraHub 1


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Sales

Support

CentraHub Implementations

Teams

Marketing

Copyright © 2024 CentraHub 1


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