3 Human Resource
Management Strategy and
Analysis
Human Resource
Management
14th Edition, Global
Edition
Gary Dessler
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Learning Objectives
1. Explain with examples each of the eight
steps in the strategic management
process.
2. List with examples3
the main types of
strategies.
3. Define strategic human resource
management and give an example of
strategichuman resource management
in practice.
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Learning Objectives
4. Give at least five examples
of HR metrics.
5. Give five examples
3 of what
employers can do to have
high-performance systems.
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Explain with examples
each of the eight steps
in the strategic
3
management process.
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The Strategic
Management 3 Process
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The Management Planning
Process
• The Hierarchy of
Goals 3
• Policies and
Procedures
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Strategic Planning
Step 1. Ask, Where Are We Now
Step 2. Size Up The Situation: Perform
3
External and Internal Audits
Step 3. Create Strategic Options
Step 4. Review Strategic Options
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Strategic Planning
Step 5. Make a Strategic Choice
Step 6. Translate into Goals
3
Step 7. Implement the Strategies
Step 8. Evaluate Performance
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Review
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List with examples the
main types of strategies.
3
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Types of Strategies
3
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Types of Strategies
• Corporate Strategy
• Competitive Strategy
• Functional Strategy
3
• Managers’ Roles in
Strategic Planning
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Improving Mergers and Acquisitions
• Critical human resource M&A tasks
include:
o Choosing top management
3
o Communicating changes to
employees
o Merging the firms’ cultures
o Retaining key talent
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Review
• Types of strategies
o Corporate
o Competitive 3
o Functional
o Strategic fit
• Managerial roles in strategic planning
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Define strategic human resource
managementand give an example
of strategic human resource
management in practice.
3
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Strategic Human Resource
Management
3
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Strategic Human Resource
Management
• What Is Strategic Human Resource
Management?
• Human Resource Strategies in Action
• Translating Strategy into
3
Human Resource
Policies and Practices: An Example
• Strategic Human Resource Management
Tools
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IMPROVING PERFORMANCE: HR
Practices Around the Globe
• Ritz-Carlton Company had to improve level
of service 3
o This meant new HR plans for:
o Hiring
o Training
o Rewarding hotel employees
• Profits soared
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Strategic Human Resource
Management Tools
• Strategy map
• The HR scorecard3
• Digital dashboards
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Review
• Definition
• Strategies
3
• Policies
• Service-oriented
example
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Give at least five examples
of HR metrics.
3
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HR Metrics and
Benchmarking
3
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HR Metrics and Benchmarking
• HR metrics
o Types of metrics
• Benchmarking 3
• What Are HR Audits
• Evidence-Based HR
• The scientific method
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Strategy and Strategy-Based
Metrics
• Workforce/Talent Analytics
• Analytics improves
3 performance
• Analytics answers six types of
talent management questions
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IMPROVING PERFORMANCE:
HR Tools for Line Managers and
Entrepreneurs
• Scientific evidence-based approach
o Employee analysis
3 shows
productivity
o Company instituted health
programs linked to increased
productivity
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Review
• Strategy and strategy-based metrics
3
• Audits
• Evidence-based HR
• The scientific method
• Talent analytics
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Give five examples of what
employers can do to have
high-performance
3 systems.
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High-Performance Work
Systems
3
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High-Performance Work
Systems
• High-Performance
3
Human Resource
Policies and
Practices
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Review
• What exactly are these high-performance
work practices?
• For example, in terms of HR practices, high-
performing companies recruit more job
candidates, use more
3 selection tests, and
spend many more hours training
employees.
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Improving Performance at
the Hotel Paris
• Hotel Paris International Strategy
• The Strategically Required
3 Organizational
Outcomes
• The Strategically Relevant Workforce
Competencies and Behaviors
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Improving Performance at
the Hotel Paris
• The Strategically Relevant
3
HR Policies
and Activities
• The Strategy Map
• How We Will Use the Hotel Paris Case
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Hotel Paris
Strategy
Chapter 3
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3
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