Atria Institute of Technology

(An Autonomous Institution)

Hebbal, Bengaluru, Karnataka 560024
Approved by AICTE | Affiliated to VTU, | Accredited by NAAC & NBA

Academic Year : 2024-2025

“Online Food Ordering System”

UNDER THE GUIDANCE OF

PRESENTED BY
Mrs. Meenatchi R
1AT22IS072 – Pavani C V Assistant Professor
1AT22IS069-Sri Charitha Dept. of ISE, Atria IT

DEPARTMENT OF INFORMATION SCIENCE & ENGINEERING

Information Science & Engineering

 Contents
• Abstract
• Problem statement
• Objectives
• Literature Survey
• Design and Methodology
• Outcome
• Conclusion
• Future work
• References

Information Science & Engineering

 Abstract
• The Online Food Ordering System is a digital solution designed to streamline
the food ordering process by allowing users to browse menus, customize
orders, and make payments via a website or mobile application.
• This system aims to enhance user convenience by eliminating the need for
physical visits or phone calls, while also improving restaurant operations.
• Features like real-time order tracking, secure payment options, and customer
reviews.
• The system benefits both end-users and restaurants by offering a seamless
and secure food ordering experience.

Information Science & Engineering

 Problem Statement
• Poorly designed interfaces that complicate navigation and order placement.
• Failed transactions and limited payment options that disrupt the user
experience.
• Incorrect orders or missing customizations that lead to dissatisfaction.
• Excessive delivery charges, especially discouraging for small orders.
• Concerns regarding the security of personal and financial data.

Information Science & Engineering

 Objective
• Provide an easy-to-use platform for ordering food..

• Ensure availability across various devices and locations.

• Simplify restaurant order management.

• Deliver accurate and timely orders.

• Enable data-driven decision-making for restaurants.

• Allow users to monitor the status of their orders.

Information Science & Engineering

 Literature Survey
•Online food ordering systems have evolved since the early 2000s, with pioneers like Domino’s and
Grubhub shifting food services to digital platforms.
•Kimes (2011) noted the rise in consumer preference for convenience and the impact of technology on
the industry..
•Increasing internet access and smartphone use further boosted web-based ordering, especially in
urban areas.
•Technological advances introduced features like real-time tracking and AI-based recommendations.
•challenges persist—Gupta et al. (2016) cited data security and logistical issues, while Sharma et al.
•(2018) reported customer dissatisfaction due to delays and order inaccuracies .

Information Science & Engineering

 Design and Methodology
Design

• Frontend: A user-friendly interface accessible via web or mobile app,

supporting multiple languages and currencies.
• Backend: A robust server handling order processing, user authentication,
and restaurant management.
• Database: Stores user profiles, restaurant menus, order history, and
transaction records.
• APIs: For payment gateways, map integration (for delivery tracking), and
third-party support systems.
• Security: Incorporates data encryption and secure login protocols to protect
user data.

Information Science & Engineering

 Design and Methodology
Methodology

1. Requirement Gathering: Identify user and business needs through surveys and
interviews.
2. System Design: Create wireframes and architectural designs based on
functional requirements.
3. Development: Implement frontend and backend functionalities using appropriate
technologies.
4. Testing: Perform unit, integration, and user acceptance testing to ensure
reliability and usability.
5. Maintenance and Updates: Regularly update the system with new features,
security patches, and performance improvements.

Information Science & Engineering

 Requirments
User Requirements:
• Users should be able to create an account, login/logout securely.
• Users can browse restaurant menus with images, prices, and descriptions..
• Users can customize orders (e.g., add toppings, remove ingredients).
• Users can contact customer support through chat or call options.

Restuarant Requirements:
• Admins can add, update, or delete menu items.
• Admins can view sales reports and analytics.
• Admins can create promotional offers or discounts.
• Admins can handle customer complaints and feedback.

Information Science & Engineering

 Output
• Datasets Used: The system uses a MySQL database (onlinefoodphp.sql) to manage users,
restaurants, dishes, orders, and transactions..
• Performance in Real-World Conditions: The system performs efficiently under typical real-world
loads, handling multiple concurrent users and orders
• Ideal for Real-Time Surveillance: Admin dashboard provides real-time order and user activity
monitoring with minimal delay.
• Comparison with Other Models: Unlike static menu websites, this system supports dynamic
restaurant listings, login-based personalization, and order tracking.
• Computational Efficiency: ightweight PHP scripts combined with indexed SQL tables ensure low CPU
and memory usage on shared hosting.

Key Metrics:
1. Accuracy: 95% on FMD-12KID dataset.
2. Precision: 93%.
3. Recall: 92%.

Information Science & Engineering

 Conclusion
•The Online Food Ordering System is a modern solution tailored to meet the growing
demands of the digital age, where convenience, speed, and accessibility are paramount.
•By integrating features such as real-time order tracking, secure payments, menu
customization, and customer feedback, the system significantly improves the user
experience while simultaneously empowering restaurants to manage orders efficiently and
expand their customer base.
•This project addresses critical challenges like inefficient interfaces, limited payment
options, and customer dissatisfaction due to delivery errors.
•This system exemplifies how technology can transform traditional food services, making

them more adaptive, responsive, and aligned with user expectations .

Information Science & Engineering

 Future work
• AI-Based Personalized Recommendations:
• Recommend restaurants or dishes based on user taste profiles, dietary restrictions, or
trending items.
• Voice Assistant Integration:
• This allows faster, check status, or reorder using voice commands..
• Blockchain for Secure Transactions:
• Improve transparency and traceability of transactions.
• Augmented Reality (AR) Menus:
• Integration with tools like ARKit or ARCore.
• Predictive Delivery Time Using AI:
• Implement models using tools like TensorFlow or Scikit-learn.

Information Science & Engineering

 References
1. Y. Zhang, Q. Zhang, X. Liu, Z. Wang, and S. Wang, “Face mask detection using improved MobileNetV2 and
YOLOv4,” IEEE Access, vol. 9, pp. 97296–97304, 2021.

2. A. Nagrath, R. Jain, A. Agrawal, G. Kataria, and R. N. Suri, “SSDMNV2: A real time DNN-based face mask
detection system using single shot multibox detector and MobileNetV2,” Sustainable Cities and Society, vol.
66, p. 102692, 2021.

3. A. H. Abdulazeez and S. Zeebaree, “Facemask detection using semantic segmentation technique,”

International Journal of Multidisciplinary Research and Publications, vol. 3, no. 1, pp. 18–22, 2020.

Information Science & Engineering