Find and share solutions in our Support Forum and Knowledge Base.
With TeamViewer ONE, shift your IT support from reactive to proactive.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Join the conversation and become an expert!
Explore our Knowledge Base and find solutions.
Stay up-to-date with all the latest product updates.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
I am not satisfied and would like to return. How to cancel my license? I am still on my 7 day money back guarantee period.
Hi all, We would like to announce that as of 29 April 2025, TeamViewer will no longer actively service Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 operating systems. The main driver for this has been the announcement by boost.org (boost libraries for C++) that…
When I try to login using the app it goes through all the motions, sends a notice to my email which I respond to to add as a trusted device, it then goes back to giving me the option to log in. I can login on my computer as well as the browser on my Samsung 25 Ultra. I have tried to uninstall and reinstall; both from…
When trying to set up remote printing during a session, "Files & Extras" tab does not include a remote printing option. Where do I go from here?
Hi - I run elderly Macs with TeamViewer and it looks like one of them has been hacked. 'Trusted Device' requests are coming for DE and AT with unspecified IP addresses. I can't get into the TV account involved to get support.
I try to install and setup the teamviewer_amd64.deb on a headless linux server. The download and installation runs without any problem. But the setup fails after entering the account password with "sign in failed - reason unknown" response. I have a windows server at the same serverprovider with teamviewer running fine, so…
Hi, A customer of me uses Debian Linux (13) machines as clients. Is there a way we can roll out TeamViewer QuickSupport for the clients and have 'unattended-upgrades' keep it up-to-date? So users just have to start QuickSupport from their start menus if they need support? The employees don't use TeamViewer to control other…
My goal is when using remote access via TeamViewer to autotap on screen sharing prompt when it appears on target device (andorid 16) I've tried adb commands , it does work. adb -s 127.0.0.1:5555 shell 'while true; do dumpsys window | grep -iq MediaProjection && input tap 840 1580; sleep 0.2; done' However, when network…
I've been through a lot to reach out in this way, but ever since Teamviewer got banned in Syria it's been so hard to connect to others (as an IT Support & Technican), now since the Caesar sanctions are lifted off of Syria, I'd like to request from the moderators to unban my country and allow us to use Teamviewer in Syria…
We're thrilled to announce to all our Community members the launch of our new TeamViewer Stars program!⭐ Our Community thrives because of you, TeamViewer Community members. You are the backbone of our Community, and some of you are exceeding expectations! These dedicated members consistently go above and beyond in our…