AI Live Chat
With a Brain.
Blow the minds of your customers and team with the best AI support agent they’ve ever used. Install on your website or app in just minutes.
[01]How it works
Don't just solve support. Solve your business.
Wist turns chats into insights at scale, automating support while building a second brain of your customer base you can talk to.
1. Craft the perfect customer-facing AI
Build your agent in minutes without code using flagship AI models, custom prompts, rules and design. Then easily embed on your website, app, docs or slack.
2. Train your agent on custom data
Make sure your AI agent says the right thing every time. Train on any data source in 1-click. Crawl entire websites, documentation, PDFs, DOCX, Markdown, JSON, RSS/XML, Youtube and more.
3. Install and reduce support volume by 50-80%
Monitor as Wist provides instant high-touch support 24/7, doing things that don't scale...at scale. Set escalation rules and revise answers so it always says the right thing.
4. Learn what to build, fix or pivot to next
Talk to your entire chat database with natural language to rank common pain points, feature requests, bug reports, survey results and more.
[02]Platform
Blow your customers' minds.
Configure the perfect AI chat experience that morphs context across your entire customer journey. No coding required.
AI models from all providers included
Use the latest flagship AI models from all the big labs at no extra cost. OpenAI, Anthropic, Google, xAI, Kimi, and more.
Multiple ContextsNew
Set custom prompts, behavior and design that activate depending on where the user is (landing page vs. docs vs. in-app, etc).
Smart Routing to Human Channels
Set up escalation to your existing shared inboxes or ticket systems (support@, sales@, etc) when Wist can't solve a query.
In-Chat User Identification
Easily require users to identify themselves within chat before they get a response, and recognize them when they return.
Lightweight Chat CRM
Track all conversations and profiles of chat leads so you can export for re-targeting campaigns or sales outreach.
1-Click Training on Any Data
Educate your agent by crawling entire websites, PDFs, files, markdown, preset Q&As, JSON, RSS/XML, Youtube and more.
Analytics & Monitoring
Watch chats as they happen in one searchable dashboard, and get analytics on chat patterns, geo-location data and more.
Answer Revisions & Guardrails
Don't like how your agent responded to a query? Revise answers in 1-click so it always says the correct thing, every time.
Splash Screens & Branding
Create a beautifully designed chat UX, with the ability to add branded or promotional splash screens greeting new users.
[03]Insights
Learn what to do to grow faster.
Publicly your agent talks. Privately it listens; building a knowledge graph off every interaction over time that your team can chat with.
1-click agentic reports
Talk with your entire chat database in natural language to surface trends and insights.
Automate your roadmap
Learn exactly what you need to build, fix, improve (or pivot to next!) to win.
Stealth customer interviews
Turn chats into defacto user interviews and detect customers at risk of churning.
You're one chat away
from product-market fit.
Most chatbots deflect.
They’re trained to buy you time. To get customers off your back.
And that’s fine, if your goal is survival.
But what if your goal is success? Building something that lasts?
You need more than a support bot. You need a customer intelligence engine.
Stop guessing what to do next. Start knowing.
Introducing,
________ ___ _______ _______ | | | | | | | __|_ _| | | | | | | |__ | | | |________| |___| |______| |___|
[04]Use cases
Always say the right thing.
Train Wist to go beyond just support. Automate sales, onboarding, integrations, customer success, user research, testimonials and more.
[05]Integration
Drop easily into your existing setup.
Integrate without hassle, no developers required.
Embed on any site, app or docs
Add our floating chat widget with a single line of code or go headless for developers with custom integrated setups.
Escalate to any helpdesk
Prompt Wist to only provide addresses to your shared inboxes when a query can't be resolved, dramatically reducing tickets and costs.
Add as a Slackbot
Wist offers native Slack integration, so you can set up an internal agent to handle common questions from your team.
WOW this is scary good...cut our support tickets to almost nothing...and [insights] has taken on so many roles for us.
Marius Lundberg
Founder at Sphere AI
First AI chat I haven't been embarrassed to put in front of customers...being able to experiement with models and prompts is uniquely powerful.
Sarah Mitchell
Cofounder at Snapshot
We've saved thousands of dollars putting Wist in front of Intercom, it's now our primary support channel.
Tarik Johnson
Support Engineer at InnovateLabs
Total game-changer for our Saas. Feels like our team can finally breathe again and get back to building!
Mike Rodriguez
VP Engineering at Sail.ai
[06]Pricing
More powerful. More affordable.
Get unlimited seats, unlimited resolutions and all models for a flat rate.
Hobby
$40/mo.
Includes:
- 2,000 message credits
- 1,000 chat insight context
- Unlimited seats
- Up to 2 agents
Business
$100/mo.
Everything in Hobby, plus:
- 10,000 message credits
- 2,000 chat insight context
- Custom footer & privacy policy
- Up to 4 agents
Growth
$250/mo.
Everything in Business, plus:
- 25,000 message credits
- 4,000 chat insight context
- Remove Wist branding
- Up to 6 agents
Enterprise
Ask our agent
Everything in Growth, plus:
- Extended limits
- Unlimited agents
- Custom auth, SLAs
- Priority Support
Frequently Asked Questions
[07]Start
