WEBINAR ON DEMAND
Duration: 1 hour

The post-peak returns surge presents significant challenges for retailers of all sizes. With rising return rates, increasing fraud and customer expectations set by marketplace giants, brands need innovative solutions to balance cost control with customer satisfaction.

In this new webinar, retail industry experts discuss the evolving returns landscape and practical solutions for retailers in 2025. They’ll share insights on how the right tech stack can help you manage returns more efficiently while turning potential lost sales into opportunities for customer retention and even revenue growth. You’ll learn:

• New strategies to convert returns into exchanges
• How to leverage returns data to stop returns before they happen
• Automation solutions that improve customer experience while protecting your bottom line against fraud

SPEAKERS

Rick Watson
​CEO and Founder
RMW Commerce
 

Jeff Kaiden
CEO
Capacity LLC
 

Matt Salmon
Senior Product Manager
Auctane