IBS Software

Radhesh Menon shares insights on how IBS Software is harnessing AI to deliver practical, tangible value to the air cargo industry. From generative AI to agentic AI, discover how our approach focuses on real-world applications that streamline workflows, automate critical functions and enable smarter, faster decisions.

At the ALTA Leaders Forum in Lima, our CEO, Somit Goyal, joined a panel of industry leaders to explore ‘Looking Beyond Seats & Bags’. The conversation centred on how airlines can deliver better customer experiences and add value to travelers. Somit highlighted: The growing appetite among Latin American airline leaders for technology and innovation, particularly over the past year How IBS Software’s technology is helping airlines evolve from offering a four-hour flight to delivering a four-day journey for travelers The value of integrating reservations and loyalty systems to leverage data for more personalised experiences The potential of AI to shape the future of travel, from revenue optimisation and loyalty fraud detection to personalisation - all guided by a responsible AI framework His closing message: put customers at the centre and build a technology ecosystem that serves their entire journey. Thank you to ALTA and fellow panellists Enrique Perrella, Robert Carey, Lourdes Losada and Marina Colunga for an insightful discussion.  ALTA - Latin American & Caribbean Air Transport Association

Day one of the ALTA Leaders Forum in Lima, where our CEO, Somit Goyal, and the leadership team are connecting with airline executives, policy makers and industry leaders from across the Latin American region. If you’re attending, please join Ana Herrera-Malone, Erica Quiroz, Somit and Michael Walsh and share your perspectives on the future of aviation. ALTA - Latin American & Caribbean Air Transport Association

Wishing everyone a joyful Diwali! Across our offices in India, colleagues came together to celebrate the Festival of Lights with shared sweets, glowing diyas, vibrant rangoli art, and lively music, dance, and dhol performances. Here’s to a season filled with happiness, prosperity, and bright new beginnings. ✨🪔

"The iCargo community is growing." Alice Luxa, Director of Digital Transformation at MSC Air Cargo, shares takeaways from the 25th IBS Software Cargo Forum in New Delhi, a parallel celebration to MSC Air Cargo’s third anniversary. From powerful AI-driven developments to insights gained from a rollout of iCargo across thousands of users, Alice reflects on how these moments shape her approach to change management and digital transformation.

Digital transformation was front and centre at the Airline & Aerospace MRO & Flight Operations IT Conference APAC in Bangkok. As a booth sponsor, we were delighted to spend two days connecting with airlines, industry stakeholders, and technology partners from across the region. Our conversations revealed a clear trend: airlines are poised to move beyond legacy operations and crew management systems. Many are eager to take the digital leap, and we’re proud to partner with them on this journey. Thierry Pfeiffer presented and shared insights on how Operations and Crew Systems are evolving from cost centres into strategic drivers of airline value. He emphasised how the right digital platforms can unlock cost savings, strengthen operational resilience, and improve crew experiences - with AI playing a key enabling role in this transformation. A big thank you from Jeanette See and Thierry to everyone who visited our booth, shared their ideas, and participated in the discussions. Aircraft Commerce

Catch the energy from the 25th IBS Software Cargo Forum in New Delhi, where the global iCargo community gathered to shape the future of cargo. Thanks to all participants for making it such an engaging and memorable experience.

Meet the AI/ML Hackathon champions! One hundred sixty participants, 51 competing teams and 3200 innovation hours later, we are pleased to present the winners 🏆 First place: Arjun K P, Navaneeth Asok and Tintu Peter Second place: Sangeetha S, Akash Mariam Mathew and Sivaprasad Tenkala Third place: Suvidha S Gurjar, Saneesh George and Bejoy Kunjumon Over four days, teams from across the organisation and geographies joined forces to tackle real business challenges. The hackathon not only showcased technical skills and creativity but also reinforced our culture of innovation through collaboration and problem-solving. Congratulations to everyone who participated with such energy and enthusiasm 👏

Sharing moments from the Cochin launch of Futurepoint Cabs, a social outreach program by IBS Foundation. Sri. P. Rajeev, Honourable Minister for Industries, Law and Coir, Government of Kerala, attended the event. Jayan Nair, Chief People Officer at IBS Software, delivered the welcome address, and our Founder and Executive Chairman, V K Mathews, offered the opening remarks, followed by the traditional lamp lighting ceremony. Futurepoint Cabs is a not-for-profit initiative designed to transform lives by putting women in the driver’s seat. Participants undergo structured training that includes driving expertise, maintenance, customer service, financial literacy, digital skills, and self-defence. Upon certification, graduates transition into professional roles as cab drivers, supported by a technology-enabled platform, featuring user-friendly apps for both drivers and riders. The first cohort of 13 drivers is already operational in Cochin, and training for the next group of 25 is underway. The vision is to enable more than 1,000 women to participate in this transformative program over the next few years. Our sincerest congratulations to all involved in this initiative!

NEWS | We’re proud to announce our new long-term partnership with Jettainer to transform how airlines and ground handlers manage unit load devices (ULDs) and cargo operations. By integrating Jettainer’s JettWareNG with IBS Software’s iCargo and iPartner Handling platforms through a modern API interface, we’re enabling faster, more secure and connected data exchange across the air cargo ecosystem. “Partnering with IBS Software’s well-established digital ecosystem marks a key milestone in our digital strategy, which is dedicated to creating added value and efficiency for our customers,” says Dr. Jan-Wilhelm Breithaupt, CEO of Jettainer. Radhesh Menon, Head of Cargo & Logistics Solutions at IBS Software, states: “Together with Jettainer, we want to take ULD management to the next level. By linking JettwareNG, iCargo and iPartner Handling, we can provide customers with more and better data.” Congratulations to all involved. We look forward to a strong collaboration that delivers meaningful progress for the air cargo community. Details: https://bit.ly/3IYmkd2 Pictured L-R: Radhesh Menon and Dr Jan-Wilhelm Breithaupt at the 25th IBS Software Cargo Forum.