Raffles Hainan Clear Water Bay 5 stars

Customer review rating (ALL Rating) 4.9/5 1,386 reviews

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Raffles Hainan Clear Water Bay - Image 1
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Clearwater Bay Avenue, Yingzhou Town, Lingshui County, 572427 HAINAN, China

Description

Hotel extras

  • Prime location on the beach, directly adjacent to Clearwater Bay Golf Club

  • Raffles' renowned 24-hour personal butler service

  • Spacious contemporary rooms and villas with balconies and sea or garden views

  • A host of treatments at Raffles Spa to sooth and rejuvenate

Our accommodation(s)

Hotel location

Raffles Hainan Clear Water Bay

Clearwater Bay Avenue, Yingzhou Town, Lingshui County
572427 HAINAN
China

GPS:18.397159, 109.864533

Telephone
Fax +86 898 8338 9966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  1,386 reviews

TripAdvisor Rating  4.9/5  5,206 reviews

Customer review rating 5.0/5

Luo X. M. Families - Confirmed reviews ALL

This is my first time to come to this hotel. As a senior tourist, I was impressed by this hotel. The hotel service staff was very friendly, especially Lyndi. He gave me the greatest convenience during my stay. I believe that it is the love of the group for its employees that has cultivated such amazing employees. Having employees like Lyndi is the property of the group. I also believe that there are many such employees in your company. Not only the staff, but also the scenery and design of the hotel are also excellent. The executive lounge is very elegant. When I return to Sanya next time, I will come here again and continue to make continuous progress.

Dear Luo X. M., Thank you for taking the time to share your experience at Raffles Hainan Clear Water Bay. I am delighted to hear that you enjoyed the beautiful environment and prime location of our hotel. It brings us great joy to know that our staff, particularly Lyndi, made a positive impact on your stay with their friendly service and attentiveness. We take immense pride in our team, as they are indeed our greatest asset, and I will ensure that your kind words are shared with them. I appreciate your compliments regarding the scenery, design, and elegance of our executive lounge. Your feedback is invaluable to us, and it motivates our team to continuously strive for excellence. We would be honored to welcome you back on your next visit to Sanya, and we look forward to providing you with another remarkable experience. 感谢您分享在清水湾莱佛士酒店的入住体验，同时也感谢您对我们的认可。 酒店坐落于世界三个“会唱歌”的沙滩清水湾，邀请您开启奢隐绿洲度假新方式！期待您及家人朋友再回“莱”。 Front Office Manager 温垒

Wonderful Stay with Butler Service

TripAdvisor rating 5.0/5

matt s TripAdvisor review

It was a fantastic experience staying at Raffles Hainan Clear Water Bay. The receptionist was very professional and we were extremely well welcomed upon arrival. Right at the time we arrived, there was singing in the art space. The piano playing was very soothing and an additional song was sung to celebrate Mid-autumn festival. The room was very big with an ocean view. The resort had a lot to explore. Our butler Andy was very helpful throughout the whole stay. He managed to respond to our request in a timely manner.

Dear Guests, We are delighted that your stay at our hotel has been enjoyable. Your feedback is incredibly important to us, as it inspires our commitment to excellence. Thank you for your support and for sharing your experience. We look forward to welcoming you back soon.

Customer review rating 5.0/5

Urs P. K. B. Families - Confirmed reviews ALL

Great hotel and compared to other Hainan properties it stands out that the maintenance is well done. Staff is friendly and for a non-Chinese speaker it's smooth to communicate. Layout of pool and beach are is great (just weren't able to swim in the sea and never found out why, that was a bit annoying). Rooms are large and well equipped. Restaurants are great with amazing quality and superb service. We will come back.

Dear Urs P. K. B., Thank you for your kind words regarding your recent stay at Raffles Hainan Clear Water Bay. We are delighted to learn that you appreciated our well-maintained facilities and the friendliness of our staff, especially in terms of communication for non-Chinese speakers. We regret that you were unable to swim in the sea during your visit. While we strive to provide a seamless experience, certain environmental factors can sometimes impact beach activities. We appreciate your understanding and look forward to welcoming you back for another enjoyable stay. Front Office Manager - Tommy 温垒

An Amazing Experience in Raffles Lingshui

TripAdvisor rating 5.0/5

Kaicheng R TripAdvisor review

First time staying at the Raffles here in Lingshui. A huge thank you to our butler Chloe for taking such good care of my family and for arranging a room upgrade—she was so warm and welcoming! The room offered stunning ocean views, and the scenery was absolutely fantastic. Thanks to the entire team for their efforts in making this a wonderful holiday for me and my family.

Dear Guests, We are delighted that your stay at our hotel has been enjoyable. Thank you for your praise of the butler Chole, your feedback is incredibly important to us, as it inspires our commitment to excellence. Thank you for your support and for sharing your experience. We look forward to welcoming you back soon.

Stunning, brilliant service of everyone, especially Miss Tina who made our stay above and beyond.

TripAdvisor rating 5.0/5

Julia D Families - TripAdvisor review

This hotel, the people, the food, the service, location - I’ve never been to a more perfect place. I say perfect because there’s not a single thing to complain about. And I say this as a foreigner - who doesn’t speak a word mandarin. I felt so well taken care off and my family as well. Miss Tina, our butler (as it’s called) was our guide and did everything to make us feel at ease. She booked our activities, she organized everything from a to z. And she did it with flair, very humble, not taking anything for granted. The rest of the team at Raffles were also great. We’re really sad to leave, but we will be back. The breakfast is really a show stopper with fresh lobster and pork dumplings and a la minute noodles, plus a long list of western foods. The beach bbq is very romantic and good.

Dear Guests, We are delighted that your stay at our hotel has been enjoyable. Your feedback is incredibly important to us, as it inspires our commitment to excellence. Thank you for your support and for sharing your experience. We look forward to welcoming you back soon.

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Other web-users rate our hotel

  • 1,333 reviews 9/10 Location
  • 4,536 reviews 9.2/10 Room
  • 7,217 reviews 9.4/10 Service
  • 18 reviews 4.9/10 WiFi
  • 3,038 reviews 9.2/10 Vibe
  • 2,031 reviews 9.2/10 Beach
  • 1,826 reviews 9.1/10 Comfort
  • 1,241 reviews 8.9/10 Breakfast

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