Bigin by Zoho CRM 4+

Recomended CRM

Zoho Bigin is a highly recommended CRM solution, especially for small businesses. Its intuitive and user-friendly interface makes it incredibly easy to set up and use, allowing teams to get started quickly without extensive training. Users praise its powerful features, including robust pipeline and contact management, workflow automation, and seamless integrations with other business tools.
The mobile app is a standout feature, providing on-the-go access to crucial customer information and deal tracking. Bigin's affordability and excellent value for money are frequently highlighted, as it offers the functionality of more expensive CRMs without the complexity. Overall, it's a powerful yet simple tool that helps businesses streamline their sales processes, improve efficiency, and foster better customer relationships.

Simple, Effective, and Perfect for Startups!

I’ve been using some of the bigger CRM competitors, but for my startup, all I really needed was a simple, straightforward CRM—and Bigin delivers perfectly! After extensive research, everything pointed me toward Bigin, and I’m so glad I gave it a try.

What stands out is just how easy and intuitive it is to use. I don’t need all the complicated marketing features that bigger CRMs offer. Bigin focuses on what truly matters, making it ideal for startups like mine. It’s surprisingly powerful yet simple, and it’s exactly what I was looking for to manage my contacts and streamline my business processes.

If you’re looking for a CRM that works without overwhelming you, I highly recommend Bigin. Five stars! 🌟

Very promising crm for small business!

We’ve tried many options for our small agency including pipedrive, salesmate, capsule, copper, and hubspot. I can say hands down BigIn is the best blend of simplicity and power to keep a small sales team organized. It’s very clear the team behind it has learned a lot about what’s real important in a crm from the years of developing the big brother to BigIn, ZohoCRM. BigIn’s apps are very beautiful and there’s even a native Mac app. They’re so customizable, I especially love how you can control exactly what shows up in each type of notification!

There are a few things I think could be improved and hope BigIn may work on <3

First, it would be great to have a week calendar view for activities instead of only list view. It would be especially great if you could see all your team’s activities (esp events) in a calendar.

Second, the way BigIn syncs with google calendar (requires creating a separate calendar folder) is frustrating - it should let you sync with one or more existing calendar folders since you may have dozens of meetings already scheduled into the future.

Finally, the support only by email is a bit slow and I wish they had chat support for the top tier plan.

Overall keep up the good work and excited to see what’s next!

Developer Response ,

@bythebay, thank you for sharing your elaborate feedback. We appreciate all the love. The suggestions that you've raised are definitely valid and we will look into covering them within the app.

With regard to the chat support, this can be initiated by tapping the profile icon on the top right corner on the desktop site (bigin.zoho.com). In case you need us to jump on a call with you as well, please send over an email to [email protected] and we will get back to you.

Do continue using the app and do keep the feedback coming.