Altametrics Schedules 4+

The whole point of the app is to see my schedule, but the last few weeks it has had issues displaying the schedule for the store. First, it just would not show for two weeks, and now it shows my schedule right, but the schedule for the store is incorrect; it shows me scheduled differently than my personal schedule. If these issues were fixed, I would give 5 stars because the ability to trade shifts, ask for days off, and swap shifts is amazing.

We apologize for your experience and truly value your feedback. It helps us improve and provide better service. To address this issue promptly, please share the following details with us at "[email protected]": your registered email or phone number, store number, eID/User ID/Employee ID and we will look into it.

There is nothing good to say about this app so far other than it needs a ton of work, and from being a previous user of HotSchedules for 7 years, having to switch to this really blows. Here are some requests and suggestions for the developers from an employees standpoint:
1. This app is not user friendly- you cannot release or pickup shifts
2. We have no way to see our other coworkers schedule! This by far is highly frustrating and inconvenient. How am I suppose to know wether or not I am the only one scheduled that day/night or who comes in before or after me. Knowing this is very important so employees can plan accordingly.
3. We cannot message others directly through this application, and since we don't know who is or isn't working we virtually have no way to reach other employees for a quick shift cover if needed.
Thanks! Hope this review helps and this application receives the improvements it's needed QUICKLY.

Hi Ayemann! We sincerely apologize for the troubles you've had with the app. We will be happy to take a look into this for you. Please contact us at [email protected]. We look forward to hearing from you! Thank you.

This is honestly the worst app for work and needs some serious improvements ! I’ve had 7shifts and HotSchedules which are awesome and better than this.
What needs improving ?
1. Notifications: this apps doesn’t notify when our schedules are out or when someone is giving away their shift.
2. Contacts: for some reason, the contacts went away ??? Now we can’t see people’s contact information, which is needed when we need to get ahold of them.
3. Messaging: we wouldn’t need contacts info if we could directly message in the app! Or even have a place where we could post messages like 7shifts!
4. Work schedule: being able to see who is or isn’t working for the day would be helpful. That way we’re not wasting our time messaging people who are already working.
5. Time off request: apparently at work we have to write down our time off request in a notebook because this app doesn’t let us request time off!! It disappears from the system once approved ??
Please ! Improve the app and make it useful to those who use it. There are so many changes that are needed. If I had the power to change what app we use I would.

Hi Genbolanos! We sincerely apologize for the troubles you've had with the app. We will be happy to take a look into this for you. Please contact us at [email protected]. We look forward to hearing from you! Thank you.