Zillow Rental Manager 4+

Great Rental App

We have used the rental app twice when we leased our property. The tool has full support from listing to communication along with rental paperwork support. Super user friendly. We found excellent tenant applicants within 24 - 48 hours. Unbelievable but true. Our applicants were impressed with the quick communication from tour scheduling through the application process. We no longer stress when we need to lease our property. No headaches. We were so impressed we referred our daughter to the app to secure a home when she was moving cross country. She found the perfect home and completed the leasing process in 1 week. The app is very easy to use, list information, and respond to communication. Sure makes life a lot easier for home leasers and renters looking for the best in home inventory on the market. A+++++.

Overall very good!

As mentioned this app is overall very good for smaller landlords such as myself. I like it and my tenants like it.

If I could ask for a few things I would ask for more adjustability in the Payment platform such as being able to edit the due date of the monthly payment. “ example” would be if I sign a tenant up as due on the 1st of each month and down the road it just works better for them to be on the 2nd of each month the current process it I have to contact Zillow and they have to do this for me. Not a dal breaker just more time consuming. The 2nd thing would be allow weekly installments not just monthly. Some tenants will only do weekly which I now have a separate system in place for them. It’s a lot to handle when a landlord is busy and has multiple platforms to keep track of to make sure tenants are paying on time.

Zillow does a great job at notifying me if a tenant is late or if there are any issues at all. Overall I love the Zillow rental manager app it just needs a few tweets to be more desirable to all landlords and tenants. I recommend!

Tours & Applicant Tracking

Give home owners a way to add a link to their own scheduling tool. 90% of my time on Zillow is spent just messaging applicants a link to Calendly so they can schedule a tour. Let me put the link right on the listing so when they click Book a Tour it goes to my Calendly.

I have a ton of Applicants which is great, but no way to reject them or archive them after I review. I must have reviews the same applications 10 times now because I can’t archive the ones I’m not interested. I can only archive the message conversation, not the application itself. Feature Request #1: ability to reject or archive applications. Feature Request #2: ability to search messages. This includes: name, email, phone, and message content. Feature request #3: allow users to add a post-dated tour to the notes. I can’t add a note showing that an applicant did a tour last week. Feature request #4: the ‘Tour Scheduled’ filter only shows upcoming tours. Show previous tours as well. I want to follow up with people who have had a tour…

Developer Response ,

Thank you for reaching out. We are always evaluating user engagement with Zillow Rental Manager and making design modifications. As we evolve our designs we love hearing feedback from our users, so appreciate you taking the time to share your thoughts. Please rest assured that at this time we have shared your feedback with our team as we are always looking for ways to improve. Would you mind sending your feedback using the app by selecting the Settings - Send feedback Thank you!