Introduction
The Job Accommodation Network (JAN) Workplace Accommodation Toolkit helps employers navigate the accommodation process under the Americans with Disabilities Act (ADA) and Section 501 of the Rehabilitation Act. This Toolkit will use the term "ADA" throughout to refer to the reasonable accommodation requirements, as the rules are the same under both laws.
The ADA is a federal civil rights law that prohibits employment discrimination against people with disabilities and requires covered entities to provide reasonable accommodations. Even employers who are not covered may find the Toolkit's practical guidance on the accommodation process helpful and applicable to their workplace. Whether you're a small business owner, Human Resources professional, reasonable accommodation coordinator, supervisor, front-line manager, or legal expert, this Toolkit is designed to assist anyone responsible for handling workplace accommodation requests.
JAN is the leading source of free and expert guidance on workplace accommodations and disability employment issues. This toolkit draws from JAN’s extensive experience, AskJAN.org resources, templates, checklists, and training materials—all curated to support workplace accommodation efforts.
The Toolkit offers:
- A basic overview of reasonable accommodation and key concepts,
- Step-by-step guidance on engaging in the accommodation process,
- Practical guidance on documenting the accommodation process, including sample templates, forms, and a log to support documentation efforts,
- Tools for ongoing accommodation process support, and
- Training and development resources
This Toolkit will be updated as new information becomes available and accommodation strategies continue to evolve. If you encounter a situation not covered here or would like to explore an issue in more detail, contact JAN for free and confidential consultation.