Lottery CX Summit

As the Lottery CX Summit 2025 approaches, Bo Flindt Jørgensen, CEO of Landbrugslotteriet, shares his perspective on keeping traditional lotteries relevant amidst the shifting tides of player expectations and innovation.   Bo highlights the importance of modernising lottery experiences with incremental innovation, leveraging strategic partnerships to expand reach and elevate brand equity, and exploring emerging concepts like insurance-based jackpots to unlock new opportunities for smaller lotteries.   His insights offer a compelling preview of the thought-provoking discussions and practical strategies that attendees can expect at this premier event. Join us in Vienna this December to connect with lottery leaders, gain actionable insights, and close your year inspired and ready for 2026.   View the full agenda and register today: https://lnkd.in/gbMGG_Gg   #LotteryCXSummit #EventusInternational Eventus International Yudi Soetjiptadi Lou-Mari Burnett Rebecca Olivier Johane Drury Ashleigh Strauss Leigh Booysen Ashley Strydom Natalie Ludik Hannah Kennedy Kelly Liberty Demi von Wielligh

As the year enters its final quarter, Vienna reveals itself as an exceptional destination renowned for its rich history, vibrant culture, and festive atmosphere.   Join us in early December for a rewarding experience that seamlessly blends industry insights, partnership opportunities, and cultural immersion. With the iGaming calendar slowing down, now is the perfect time for meaningful reflection, networking, and authentic connections in an inspiring setting. The city’s joyful, festive ambiance provides an ideal backdrop for relaxed conversations and relationship-building.   The highlight of this journey is undoubtedly one of the most anticipated events on the iGaming calendar. The trifecta of the iGaming DACH Summit, Player Protection Summit and Lottery CX Summit will take place on 3 & 4 Dec and is proudly organised by Eventus International. This esteemed gathering attracts leading industry experts and decision-makers, offering invaluable insights into the latest trends, innovations, and best practices in player protection and customer experience. It’s an excellent opportunity to stay ahead of market developments while expanding your professional network.   Beyond the conference, Vienna’s winter charm awaits. You can stroll through enchanting Christmas markets, admire illuminated landmarks, or enjoy world-class concerts and ballet performances that embody the festive spirit. The city’s scenic beauty and tranquil atmosphere create the perfect environment for reflection and inspiration.   This unique combination of industry expertise and seasonal magic offers a rare opportunity to forge meaningful relationships, and end the year on a memorable note. Don’t miss this chance to combine professional growth with cultural enrichment on an unforgettable journey. Join us now https://lnkd.in/gJh6jMcS

What does it take to rebrand a lottery in an era where player expectations and digital identity are constantly being redefined?   Filip Bocek, CEO of Loterie Maxa, is set to deliver a compelling keynote, sharing insights on how lotteries can modernise their brand while preserving trust, authenticity, and purpose, at the upcoming Lottery CX Summit.   This session will explore how brand evolution can drive stronger player engagement, reflect changing consumer values, and reposition lotteries as innovative entertainment brands in a competitive, digital-first era.   Join senior industry leaders on 3 - 4 December to hear Filip’s perspectives first-hand and engage in high-level networking shaping the future of lottery branding and customer experience.   Reserve your place: https://lnkd.in/gbMGG_Gg   #LotteryCXSummit #EventusInternational Eventus International Yudi Soetjiptadi Lou-Mari Burnett Rebecca Olivier Johane Drury Ashleigh Strauss Leigh Booysen Ashley Strydom Natalie Ludik Hannah Kennedy Kelly Liberty Demi von Wielligh

What if winning lottery players back was simpler than you think?   At the upcoming Lottery CX Summit, Justin Deaville, Managing Director at Receptional Ltd, will uncover the overlooked drivers behind player disengagement and reveal how leading North American lotteries are reigniting participation through sharper targeting, smarter messaging, and authentic engagement.   Drawing from real-world successes, Justin will introduce the LaunchPad framework, a proven model reshaping how operators attract, convert, and retain players. It’s a results-driven approach that focuses on what truly matters – understanding your audience and delivering experiences that keep them coming back.   Vienna becomes the stage this December for a new chapter in lottery innovation, as we explore how data, creativity, and timing can redefine your lottery’s growth strategy.   View the full agenda and register to attend: https://lnkd.in/gbMGG_Gg   #LotteryCXSummit #EventusInternational Eventus International Yudi Soetjiptadi Lou-Mari Burnett Rebecca Olivier Ashleigh Strauss Leigh Booysen Ashley Strydom Johane Drury Natalie Ludik Hannah Kennedy Kelly Liberty Demi von Wielligh

How can the lottery be reimagined to transform everyday transactions into extraordinary player experiences?   Bringing a wealth of industry expertise to Vienna this December, Antony Jordan, Head of Payment & KYC at ODDSET Sportwetten GmbH, will share insights on how operators can identify new opportunities, differentiate their offerings, and elevate player interactions across the lottery lifecycle.   With over 20 years of experience across multiple iGaming verticals, Antony will explore strategies to strengthen player loyalty and engagement through smarter payment flows, seamless KYC, and gamified experiences – all while maintaining regulatory compliance and operational efficiency.   Hear from a seasoned industry leader on how to achieve competitive differentiation and operational excellence in lotteries.   Register now: https://lnkd.in/gbMGG_Gg   #LotteryCXSummit #EventusInternational Eventus International Yudi Soetjiptadi Lou-Mari Burnett Rebecca Olivier Ashleigh Strauss Leigh Booysen Ashley Strydom Johane Drury Natalie Ludik Hannah Kennedy Kelly Liberty Demi von Wielligh

Discover how integrating lottery as a vertical can unlock new opportunities for growth and engagement.   At the Lottery CX Summit, Margarita Cruz, Director & Founder of Diamond28 Consulting Limited, will explore how operators can harness lottery as a strategic vertical to uncover new growth, extend player lifecycles, and create impactful engagement experiences. Drawing from her extensive experience in the industry, Margarita will share insights on aligning lottery with existing business strategies and navigating its unique value within today’s evolving gaming landscape.   This session offers valuable perspectives from a leading industry expert, equipping attendees with practical ideas on how to expand their offerings thoughtfully and position their brands for sustainable growth.   Join us on 3 – 4 December in Vienna and conclude the year with fresh perspectives, meaningful connections, and strategic insights to carry into 2026.   Find out more and register to attend: https://lnkd.in/gbMGG_Gg   #LotteryCXSummit #EventusInternational Eventus International Yudi Soetjiptadi Lou-Mari Burnett Rebecca Olivier Johane Drury Ashleigh Strauss Leigh Booysen Ashley Strydom Natalie Ludik Hannah Kennedy Kelly Liberty Demi von Wielligh

Lottery players are guided as much by emotion and habit as by numbers, and understanding these forces is key to innovation.   At the Lottery CX Summit, Dan Thwaites, Co-founder, and Patrick Fagan, Chief Scientific Officer of Capuchin Behavioural Science, will present "Psychology of Lottery Players: From Tradition to Innovation". Their session will dive into how cognitive biases, risk perception, and reward anticipation influence player choices, highlighting strategies to bridge long-standing traditions with modern engagement techniques.   Discover insights on designing lottery experiences that align with how players think and feel, optimise participation, and build loyalty, while deepening your understanding of the evolving motivations that will enrich the next generation of lottery journeys.   Join us on 3 - 4 December in Vienna, Austria.   Register now: https://lnkd.in/gbMGG_Gg   #LotteryCXSummit #EventusInternational Eventus International Yudi Soetjiptadi Lou-Mari Burnett Rebecca Olivier Johane Drury Ashleigh Strauss Leigh Booysen Ashley Strydom Hannah Kennedy Kelly Liberty Demi von Wielligh