Now Book It

If your restaurant has been sitting on a 4-star rating from five years ago, that may indicate a disconnect to recent experiences. Encouraging happy customers to leave reviews should be part of your review strategy. Customers are only prone to leaving reviews if the experience is either amazing or terrible. Smart venues find a middle ground, making it easy and natural for diners to share feedback on the regular. Some ways to encourage reviews: 💭 A friendly mention from staff like “We’d love to hear your thoughts on Google!” feels casual, not forced. 💭 QR codes on receipts or signage that take customers straight to the review page. It’s nice to offer an incentive, but be careful for it not to come across as baiting reviews. 💭 A follow-up email or SMS at just the right time—while customers are still thinking about the wonderful experience they had at your venue. You can automate this with Now Book It. When leaving a review is quick and easy, happy customers are more often than not, happy to do it. Restaurants that get this right don’t just boost ratings—they build real customer loyalty. #hospitality #restaurants #reviews

What makes every hospo event a joy - the people! Thanks again, all who came by the Now Book It booth at Food & Hospitality Week (featuring Foodservice Australia) and our amazing team for showing up 🔥 See you at the next one!

Reviews are more than just a passive reflection of a restaurant’s reputation. When handled well, even the most negative review can turn into a win. Prompt replies is key to building trust, strengthening your brand, and turning happy customers into your biggest promoters. Our latest blog covers how to handle reviews across different platforms like a true hospitality pro - https://hubs.li/Q03ng7_z0

🇳🇿 Host-tech Queenstown is showcasing this week with the most innovative software shaping the world of hospitality and tourism. Our New Zealand team will be there, all geared up to discuss the latest in hospo tech, with our proprietary AI booking assistant leading the way. Come by and learn how we can work together to bring your venue into the future, today. 🔖 22nd May 2025 Thursday, 9am-12pm Kingpin, Queenstown P.S. There's still time to pre-register here - https://hubs.li/Q03mqd5Z0

Hello Melbourne 👋 We’re out here at #FoodHospitalityWeek this weekend, ready to talk to you about all things hospitality! Whether you’re looking to streamline operations, improve online bookings or change the way you handle the endless calls at your venue, we got you right here. Come by to meet the #NowBookIt team and learn how our AI-powered reservation platform can help. 📍Stand V14 Restaurant Technology Show Melbourne Convention & Exhibition Centre #foodserviceaustralia #hospitality

Every restaurant wants more customers, but the real challenge is standing out in a crowded market. In an industry where diners have endless options, the restaurants that thrive are the ones that do more than serve great food—they make returning an easy decision for their guests. Whether you’re looking to boost foot traffic, increase repeat visits, or streamline operations, these strategies will help you attract more customers - https://bit.ly/4mdI03l

On-premises dining is still the key to success. In fact, 90% of fine dining operators and 87% of casual dining operators say that growing and retaining in-house business matters more than takeaway or delivery (Source: NRA State of Restaurant Industry Report). And we know that experience is key when it comes to on-premise dining. The last thing you want is to lose customers due to inefficiencies—whether it’s long wait times, inaccurate orders, or slow service. A reliable restaurant reservation system can help you: 🔖 Simplify reservations & waitlist - no more messy notebooks or long lines; guests can book online, and you can manage tables with ease. 📞 Streamline operations & reduce labour costs - Modern restaurants now rely on AI receptionists that can handle calls, log bookings automatically and manage enquiries, taking the phone work out of the long task list. 💻 Collect data for smarter marketing - Know your busiest times, most popular dishes, and top-spending customers so you can tailor promotions effectively. Learn more: https://bit.ly/4kc44cO

Hey, Melbourne 👀 Ready for one of the biggest hospo events of the year? Food & Hospitality Week (featuring Foodservice Australia) is coming right up, and we'll see you there at the Restaurant Technology Show! 🔖 18-20th May Stand V14, Restaurant Technology Show Melbourne Convention & Exhibition Centre (MCEC) Drop in to say hello and learn how an AI-powered reservation software can transform your operations. Entry is on us — use the code NOWBOOK for your free ticket (u.p. $79).

💐 Mother’s Day is just around the corner —11th May this year!— and if you don’t yet have plans for the special day, we have you covered. These 60 venues across Australia and New Zealand have curated unique menus and noteworthy events for the occasion, from relaxed champagne brunches to heartwarming family dinners. Make this Mother’s Day extra memorable for mum. Book a table today. https://bit.ly/439AoaE

Marketing a restaurant, cafe, or bar in 2025 isn’t what it used to be. Gone are the days when a great location, word-of-mouth, and the occasional print ad were enough to keep your venue buzzing. So how do you make sure diners choose your venue over the competition? Our latest guide breaks down the best strategies to get the word out, bring in more customers and keep them coming back. Read more - https://hubs.li/Q03jFjQv0