“As regional Head of Transformation in Chubb Life, Glenn worked in multiple transformation programs in regional operation areas with his constant focus to drive all countries for critical processes transformation to improve operational effectiveness. He is passionate and demonstrate good leadership in his work with all countries. Glenn is innovative leader, always open to new ideas and discussions. He listens to everyone actively and also motivates others to think of the box. Glenn has problem-solving skills and an eye for analyzing the situation to make better solutions. He is equipped with the ability to identify and define problems. He is also a good teamwork and supportive to others. Believe he can achieve his ultimate higher goal in his career. ”
About
I am an accomplished senior operations, customer experience and business transformation…
Services
Activity
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An honour to be part of the reception at Parliament House to mark the legacy and contribution of Olivia Newton-John to the ONJ Cancer and Wellness…
An honour to be part of the reception at Parliament House to mark the legacy and contribution of Olivia Newton-John to the ONJ Cancer and Wellness…
Liked by Glenn Lim
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Today’s vibe = Happy/Sad It’s finally moving day. I remember walking into this house for the very first time, 23 years ago. It was empty, echoey…
Today’s vibe = Happy/Sad It’s finally moving day. I remember walking into this house for the very first time, 23 years ago. It was empty, echoey…
Liked by Glenn Lim
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New digs, new view, new chapter. Now that I’m (finally) settled, I took a moment to familiarise myself with the view in front of me and reflect on…
New digs, new view, new chapter. Now that I’m (finally) settled, I took a moment to familiarise myself with the view in front of me and reflect on…
Liked by Glenn Lim
Experience
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Education
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RMIT University
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Activities and Societies: Vice President of RMIT Association of International Student
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Activities and Societies: President of Ninjutsu Society
Twining program with Kolej Bandar Utama, Malaysia
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Licenses & Certifications
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PRINCE2® Practitioner in Project Management
BCS, The Chartered Institute for IT
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Volunteer Experience
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Volunteer - Hands On Hong Kong
Hands On Network
- Present 13 years 5 months
Hands On Hong Kong partner with numerous local charities to develop volunteer projects and to recruit, train, and manage volunteers and projects.
Volunteer projects range from activities with children, such as helping local primary students improve their English, and providing after-school tutoring to ethnic minority students; to helping the elderly and people with disabilities, caring for the environment, and other key local needs.
Courses
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Business Systems Analysis
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Diploma of Financial Services
RG 146
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IIBA CBAP Babok 2.0 aligned
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Projects
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AIA Transformation
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In line with its latest corporate strategy, AIA Hong Kong will recruit 250 new positions that span across agile management, customer proposition, data analytics, digital marketing, human centered design, information technology and transformation teams by the end of the year to kick off the transformation journey.
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AXA CX Program
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A program designed to improve customer experience through digital and non-digital initiatives - process re-engineering, digitisation and simplification of processes, straight through processing, automation, etc.
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Setup Noble Agri (Post Aquisition Carve-out)
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Languages
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English
Native or bilingual proficiency
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Cantonese
Native or bilingual proficiency
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Malay
Professional working proficiency
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Mandarin
Limited working proficiency
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Bahasa Indonesia
Professional working proficiency
Recommendations received
11 people have recommended Glenn
Join now to viewMore activity by Glenn
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We’re really enjoying being part of the LaunchVic EnergyTech Challenge and working through the Discovery phase alongside leaders in the renewable…
We’re really enjoying being part of the LaunchVic EnergyTech Challenge and working through the Discovery phase alongside leaders in the renewable…
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🚀 Big milestone: Payoneer now moves money globally using blockchain technology—24/7, in real time. We’re proud to collaborate with Citi to launch…
🚀 Big milestone: Payoneer now moves money globally using blockchain technology—24/7, in real time. We’re proud to collaborate with Citi to launch…
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Had a wonderful time being part of the Women In STEAM Q&A Panel at Strathcona Girls Grammar last week! 🎤✨ This engagement came about through my…
Had a wonderful time being part of the Women In STEAM Q&A Panel at Strathcona Girls Grammar last week! 🎤✨ This engagement came about through my…
Liked by Glenn Lim
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I am delighted to announce that after 38 years I have retired from full-time work. I have been fortunate to work on 4 different continents, starting…
I am delighted to announce that after 38 years I have retired from full-time work. I have been fortunate to work on 4 different continents, starting…
Liked by Glenn Lim
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Nick Stone
Giving people and their health care providers deeper knowledge about how their genes will respond to medication, to better personalise care and reduce risk, can be a potential game changer for them. That’s why I’m thrilled Bupa has partnered with myDNA to offer pharmacogenomic testing through Bupa’s digital health platform, Blua, and at Bupa’s Medical Centres. The first 10,000 Bupa health insurance customers will receive the kit, and the general public will be able to access the test through Blua at a discounted rate. We are also working towards Bupa soon offering whole genome sequencing to support preventative care for people if they choose to know more about their individual genome. This is just one part of us evolving our offer and being a true healthcare partner for all Australians. To read more about our pharmacogenomics announcement please click: https://lnkd.in/gRggt3kz
1 Comment -
Frederik Bisbjerg
Massive investment, minimal return - Enterprises invested $30–40 billion in GenAI, but 95% report zero measurable ROI. Only 5% of pilots deliver value, showing a stark “GenAI Divide” between winners and laggards High adoption, low transformation - Over 80% of organizations piloted tools like ChatGPT/Copilot, with ~40% deploying them. But these mainly boost individual productivity, not enterprise P&L. Pilots stall at scale - While consumer tools like ChatGPT see 83% pilot-to-production success, custom enterprise tools see only 5% reach production.
4 Comments -
Patrick Maseko
3 years into the role, and I can confirm 7 things about innovation, 1️⃣. Innovation without influence is just a cool idea. You can have the best concept in the room, but if you don’t know how to navigate power, politics, and people—you’re just daydreaming in a suit. 2️⃣. Not everyone wants change—even when they say they do. Resistance often comes dressed as caution, due process, or risk management. Learn to read the real fears behind the polite rejections. 3️⃣. Culture eats innovation for breakfast. If the organization isn’t wired for curiosity, failure, or cross-collaboration, no amount of strategy will move the needle. 4️⃣. Startups are hungry. Corporates are heavy. Bridging them takes more than partnerships—it takes translation. You don’t just connect the two—you interpret them to each other. 5️⃣. Innovation is 10% creativity, 90% persistence. You will pitch, re-pitch, adjust, defend, and repeat. Not because your idea is bad—but because change is inconvenient. 6️⃣. Metrics matter—but not always the ones you think. Innovation success isn’t just return on investment. Sometimes, success is a mindset shift, a pilot that didn’t scale but taught something powerful, or the one executive who now believes. 7️⃣. Innovation changes you before it changes the business. You start to see possibility where others see process. You learn to be comfortable in ambiguity. You learn to lead through resistance, with vision as your compass. The transformation at ZB Financial Holdings has transformed me.
66 Comments
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